{"id":3685,"date":"2025-10-16T09:15:54","date_gmt":"2025-10-16T00:15:54","guid":{"rendered":"https:\/\/callcenternavi.jp\/connenavi-job\/?post_type=news&#038;p=3685"},"modified":"2026-03-19T15:40:03","modified_gmt":"2026-03-19T06:40:03","slug":"real-voice-%e3%82%b3%e3%83%bc%e3%83%ab%e3%82%bb%e3%83%b3%e3%82%bf%e3%83%bc%e3%82%b9%e3%82%bf%e3%83%83%e3%83%95%e3%81%8c%e8%aa%9e%e3%82%8b%e3%82%84%e3%82%8a%e3%81%8c%e3%81%84-3","status":"publish","type":"news","link":"https:\/\/callcenternavi.jp\/connenavi-job\/note\/3685\/","title":{"rendered":"\u2013 REAL VOiCE \u2013\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b9\u30bf\u30c3\u30d5\u304c\u8a9e\u308b\u3084\u308a\u304c\u3044\u3068\u50cd\u304f\u9b45\u529b\u3010\u682a\u5f0f\u4f1a\u793e\u30c9\u30b3\u30e2CS\u95a2\u897f\u3011"},"content":{"rendered":"\n<p>\u30b3\u30cd\u30ef\u30af\u304c\u304a\u5c4a\u3051\u3059\u308b\u300cREAL VOiCE\u300d\u30b7\u30ea\u30fc\u30ba\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u65e5\u3005\u52e4\u52d9\u3055\u308c\u3066\u3044\u308b\u30b9\u30bf\u30c3\u30d5\u306e\u30ea\u30a2\u30eb\u306a\u58f0\u3092\u304a\u5c4a\u3051\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4eca\u56de\u306f\u3001\u682a\u5f0f\u4f1a\u793e\u30c9\u30b3\u30e2CS\u95a2\u897f\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u6d3b\u8e8d\u3059\u308b\u5c71\u4e0b\u3055\u3093\u306b\u3001\u50cd\u304d\u304c\u3044\u3068\u5145\u5b9f\u3057\u305f\u7814\u4fee\u5236\u5ea6\u306b\u3064\u3044\u3066\u304a\u4f3a\u3044\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u63b2\u8f09\u65e5\uff1a2020\u5e741\u670830\u65e5<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">TOPICS<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 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href=\"https:\/\/callcenternavi.jp\/connenavi-job\/note\/3685\/#%E3%81%8A%E5%AE%A2%E3%81%95%E3%81%BE%E5%AF%BE%E5%BF%9C%E3%81%AE%E4%B8%AD%E3%81%A7%E8%A6%8B%E3%81%A4%E3%81%91%E3%81%9F%E5%A4%A7%E3%81%8D%E3%81%AA%E3%80%8C%E3%82%84%E3%82%8A%E3%81%8C%E3%81%84%E3%80%8D\" >\u304a\u5ba2\u3055\u307e\u5bfe\u5fdc\u306e\u4e2d\u3067\u898b\u3064\u3051\u305f\u5927\u304d\u306a\u300c\u3084\u308a\u304c\u3044\u300d<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/callcenternavi.jp\/connenavi-job\/note\/3685\/#%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%A7%E3%81%AE%E5%AD%A6%E3%81%B3%E3%81%A8%E6%88%90%E9%95%B7%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u5b66\u3073\u3068\u6210\u9577\u306b\u3064\u3044\u3066<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/callcenternavi.jp\/connenavi-job\/note\/3685\/#%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%AE%E9%AD%85%E5%8A%9B%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u9b45\u529b\u306b\u3064\u3044\u3066<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/callcenternavi.jp\/connenavi-job\/note\/3685\/#%E9%9B%86%E5%90%88%E5%9E%8B%E7%A0%94%E4%BF%AE%E3%81%A8%E5%AE%89%E5%BF%83%E3%81%AE%E3%83%95%E3%82%A9%E3%83%AD%E3%83%BC%E4%BD%93%E5%88%B6\" >\u96c6\u5408\u578b\u7814\u4fee\u3068\u5b89\u5fc3\u306e\u30d5\u30a9\u30ed\u30fc\u4f53\u5236<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/callcenternavi.jp\/connenavi-job\/note\/3685\/#%E3%82%AD%E3%83%A3%E3%83%AA%E3%82%A2%E3%82%A2%E3%83%83%E3%83%97%E3%81%AE%E3%83%81%E3%83%A3%E3%83%B3%E3%82%B9%E3%81%8C%E5%BA%83%E3%81%8C%E3%82%8B\" 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class=\"wp-image-3691\" srcset=\"https:\/\/callcenternavi.jp\/connenavi-job\/wp-content\/uploads\/sites\/3\/2025\/10\/docomo1.png 249w, https:\/\/callcenternavi.jp\/connenavi-job\/wp-content\/uploads\/sites\/3\/2025\/10\/docomo1-150x150.png 150w\" sizes=\"(max-width: 249px) 100vw, 249px\" \/><\/figure>\n<\/div>\n\n\n<p>\u30c9\u30b3\u30e2CS\u95a2\u897f\u306f\u3001\u30c9\u30b3\u30e2\u30b7\u30e7\u30c3\u30d7\u30fb\u91cf\u8ca9\u5e97\u7b49\u306e\u8ca9\u58f2\u652f\u63f4\u3084\u6cd5\u4eba\u55b6\u696d\u3001\u901a\u4fe1\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u5efa\u8a2d\u30fb\u4fdd\u5b88\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u306a\u3069\u3092NTT\u30c9\u30b3\u30e2\u95a2\u897f\u652f\u793e\u3068\u4e00\u4f53\u3068\u306a\u3063\u3066\u904b\u55b6\u3057\u3066\u3044\u308b\u4f1a\u793e\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E4%BB%95%E4%BA%8B%E5%86%85%E5%AE%B9%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6\"><\/span>\u4ed5\u4e8b\u5185\u5bb9\u306b\u3064\u3044\u3066<span 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class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u6700\u521d\u306f\u899a\u3048\u308b\u3053\u3068\u304c\u591a\u304f\u6238\u60d1\u3046\u3053\u3068\u3082\u3042\u308a\u307e\u3057\u305f\u304c\u3001\u643a\u5e2f\u96fb\u8a71\u306f\u81ea\u5206\u306b\u3068\u3063\u3066\u3082\u8eab\u8fd1\u306a\u5b58\u5728\u306e\u305f\u3081\u3001\u7814\u4fee\u3084\u696d\u52d9\u3067\u5b66\u3093\u3060\u77e5\u8b58\u304c\u79c1\u751f\u6d3b\u306b\u3082\u5f79\u7acb\u3064\u5834\u9762\u304c\u591a\u304f\u3042\u308a\u307e\u3059\u3002<br>\u65e5\u3005\u306e\u7d4c\u9a13\u304c\u81ea\u5206\u306e\u751f\u6d3b\u306b\u3064\u306a\u304c\u3063\u3066\u3044\u304f\u70b9\u306f\u3001\u3053\u306e\u4ed5\u4e8b\u306a\u3089\u3067\u306f\u306e\u5927\u304d\u306a\u9b45\u529b\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u3057\u3066<strong>\u4f55\u3088\u308a\u306e\u3084\u308a\u304c\u3044\u306f\u3001\u304a\u5ba2\u3055\u307e\u306e\u53cd\u5fdc\u3092\u76f4\u63a5\u611f\u3058\u3089\u308c\u308b\u3053\u3068<\/strong>\u3067\u3059\u3002<br>\u611f\u8b1d\u306e\u8a00\u8449\u3084\u5b89\u5fc3\u3055\u308c\u305f\u69d8\u5b50\u306b\u89e6\u308c\u308b\u305f\u3073\u306b\u3001\u300c\u3053\u306e\u4ed5\u4e8b\u3092\u3057\u3066\u3044\u3066\u3088\u304b\u3063\u305f\u300d\u3068\u5b9f\u611f\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h2 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class=\"cta_text\">\u6d3e\u9063\u4f1a\u793e\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\uff08\u901a\u79f0\uff1a\u30a6\u30a3\u30eb\u30aa\u30d6\uff09\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u7279\u5316\u3057\u305f\u5c02\u4efb\u306e\u30ad\u30e3\u30ea\u30a2\u30a2\u30c9\u30d0\u30a4\u30b6\u30fc\u304c\u5728\u7c4d\u3057\u3066\u3044\u307e\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u3001\u696d\u7a2e\u3084\u8077\u7a2e\u306b\u3088\u3063\u3066\u6c42\u3081\u3089\u308c\u308b\u30b9\u30ad\u30eb\u3084\u50cd\u304d\u65b9\u304c\u7570\u306a\u308a\u307e\u3059\u3002\u300c\u3069\u306e\u8077\u7a2e\u304c\u81ea\u5206\u306b\u5408\u3046\u304b\u5206\u304b\u3089\u306a\u3044\u2026\u300d\u3068\u3044\u3046\u65b9\u3082\u5b89\u5fc3\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u5c02\u9580\u306e\u62c5\u5f53\u8005\u304c\u3042\u306a\u305f\u306e\u5e0c\u671b\u3084\u7d4c\u9a13\u306b\u5408\u308f\u305b\u3066\u6700\u9069\u306a\u6c42\u4eba\u3092\u63d0\u6848\u3057\u307e\u3059\u3002\u672a\u7d4c\u9a13\u306e\u65b9\u3067\u3082\u59cb\u3081\u3084\u3059\u3044\u4ed5\u4e8b\u3082\u591a\u6570\u3002\u307e\u305a\u306f\u6c17\u8efd\u306b\u76f8\u8ac7\u3057\u3066\u307f\u307e\u3057\u3087\u3046\u3002<\/p>\n 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