{"id":1041,"date":"2022-06-29T17:19:47","date_gmt":"2022-06-29T08:19:47","guid":{"rendered":"https:\/\/callcenternavi.jp\/connenavi\/?post_type=news&#038;p=1041"},"modified":"2026-03-03T17:23:51","modified_gmt":"2026-03-03T08:23:51","slug":"%e3%82%b3%e3%83%bc%e3%83%ab%e3%82%bb%e3%83%b3%e3%82%bf%e3%83%bc%e3%81%ae%e9%9b%a2%e8%81%b7%e7%8e%87%e3%81%8c%e9%ab%98%e3%81%846%e3%81%a4%e3%81%ae%e7%90%86%e7%94%b1%e3%81%a8%e3%81%af%ef%bc%9f%e5%af%be","status":"publish","type":"news","link":"https:\/\/callcenternavi.jp\/connenavi\/note\/1041\/","title":{"rendered":"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u96e2\u8077\u7387\u3092\u4e0b\u3052\u308b6\u3064\u306e\u30dd\u30a4\u30f3\u30c8\uff5c\u539f\u56e0\u5225\u306e\u6539\u5584\u7b56\u3068\u52b9\u679c\u3092\u5fb9\u5e95\u89e3\u8aac"},"content":{"rendered":"\n<p>\u5c11\u5b50\u9ad8\u9f62\u5316\u306b\u4f34\u3044\u3001\u3055\u307e\u3056\u307e\u306a\u696d\u754c\u3067\u4eba\u6750\u4e0d\u8db3\u304c\u53eb\u3070\u308c\u3066\u3044\u307e\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u754c\u3082\u305d\u306e\u4f8b\u5916\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u96e2\u8077\u7387\u306e\u9ad8\u3044\u8077\u5834\u3068\u3044\u308f\u308c\u3066\u304a\u308a\u3001\u300c<a href=\"https:\/\/callcenter-japan.com\/magazine\/3838.html\" target=\"_blank\" rel=\"noreferrer noopener\">\u6708\u520a\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b8\u30e3\u30d1\u30f3 2019\u5e741\u6708\u53f7<\/a>\u300d\u306e\u8abf\u67fb\u306b\u3088\u308c\u3070\u3001\u5168\u4f53\u306e25%\u306e\u30bb\u30f3\u30bf\u30fc\u3067\u5165\u793e1\u5e74\u4ee5\u5185\u306e\u96e2\u8077\u7387\u304c7\u5272\u3092\u8d85\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u96e2\u8077\u7387\u304c\u9ad8\u3044\u7406\u7531\u3068\u3001\u96e2\u8077\u7387\u3092\u4e0b\u3052\u308b\u5bfe\u7b56\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">TOPICS<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 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class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/1041\/#%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%AB%E3%82%88%E3%82%8B%E9%9B%A2%E8%81%B7%E7%8E%87%E3%81%AE%E9%81%95%E3%81%84\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u3088\u308b\u96e2\u8077\u7387\u306e\u9055\u3044<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/1041\/#%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%AE%E9%9B%A2%E8%81%B7%E7%8E%87%E3%82%92%E4%B8%8B%E3%81%92%E3%82%8B%E5%AF%BE%E7%AD%96\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u96e2\u8077\u7387\u3092\u4e0b\u3052\u308b\u5bfe\u7b56<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/1041\/#%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%AE%E3%82%A2%E3%82%A6%E3%83%88%E3%82%BD%E3%83%BC%E3%82%B7%E3%83%B3%E3%82%B0%E3%81%A7%E9%9B%A2%E8%81%B7%E9%98%B2%E6%AD%A2%E3%80%81%E3%82%B3%E3%82%B9%E3%83%88%E5%89%8A%E6%B8%9B\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3067\u96e2\u8077\u9632\u6b62\u3001\u30b3\u30b9\u30c8\u524a\u6e1b<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/1041\/#%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%AE%E3%82%A2%E3%82%A6%E3%83%88%E3%82%BD%E3%83%BC%E3%82%B7%E3%83%B3%E3%82%B0%E3%81%AE%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u306e\u30e1\u30ea\u30c3\u30c8<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/1041\/#%E3%81%BE%E3%81%A8%E3%82%81\" >\u307e\u3068\u3081<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%AE%E9%9B%A2%E8%81%B7%E7%8E%87\"><\/span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u96e2\u8077\u7387<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u4ee5\u4e0b\u306f<a href=\"https:\/\/callcenter-japan.com\/html\/cch2024\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u767d\u66f82024\u5e74<\/a>\u306e\u8abf\u67fb\u7d50\u679c\u3067\u3059\u3002\u6b63\u898f\u793e\u54e1\u3001\u975e\u6b63\u898f\u793e\u54e1\u3092\u542b\u3093\u3060\u5168\u4f53\u306e\u96e2\u8077\u7387\u306b\u3064\u3044\u3066\u306f\u3001\u96e2\u8077\u73875%\u4ee5\u4e0b\u304c44%\u30016\uff5e10\uff05\u304c30\uff05\u3068\u9ad8\u3044\u6570\u5024\u3067\u306f\u306a\u3044\u3082\u306e\u306e\u3001\u65b0\u4eba\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u96e2\u8077\u7387\u306b\u3064\u3044\u3066\u306f\u96e2\u8077\u738721\uff05\uff5e30\uff05\u304c18\uff05\u300131\uff05\u4ee5\u4e0a\u304c16\uff05\u3068\u9ad8\u3044\u6570\u5024\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"652\" height=\"630\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/06\/turnover-rate.jpg\" alt=\"\" class=\"wp-image-5026\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/06\/turnover-rate.jpg 652w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/06\/turnover-rate-300x290.jpg 300w\" sizes=\"(max-width: 652px) 100vw, 652px\" \/><figcaption class=\"wp-element-caption\">\u5f15\u7528\u5143\uff1a\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u767d\u66f82024\u5e74\u306e\u30c7\u30fc\u30bf\u3092\u53c2\u8003\u306b\u30b3\u30cd\u30ca\u30d3\u7de8\u96c6\u90e8\u304c\u4f5c\u6210<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"647\" height=\"643\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/06\/turnover-rate-new-hires.jpg\" alt=\"\" class=\"wp-image-5027\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/06\/turnover-rate-new-hires.jpg 647w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/06\/turnover-rate-new-hires-300x298.jpg 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/06\/turnover-rate-new-hires-150x150.jpg 150w\" sizes=\"(max-width: 647px) 100vw, 647px\" \/><figcaption class=\"wp-element-caption\">\u3010\u5f15\u7528\u5143\u3011\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u767d\u66f82024\u5e74\u306e\u30c7\u30fc\u30bf\u3092\u53c2\u8003\u306b\u30b3\u30cd\u30ca\u30d3\u7de8\u96c6\u90e8\u304c\u4f5c\u6210<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%AE%E9%9B%A2%E8%81%B7%E7%8E%87%E3%81%8C%E9%AB%98%E3%81%84%E7%90%86%E7%94%B1\"><\/span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u96e2\u8077\u7387\u304c\u9ad8\u3044\u7406\u7531<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u96e2\u8077\u7387\u304c\u9ad8\u3044\u7406\u7531\u306f\u3055\u307e\u3056\u307e\u3067\u3059\u3002\u3057\u304b\u3057\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u50cd\u304d\u65b9\u306b\u95a2\u3059\u308b\u591a\u304f\u306e\u53e3\u30b3\u30df\u3084\u8a55\u5224\u306a\u3069\u3092\u8abf\u3079\u3066\u307f\u308b\u3068\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u7279\u6709\u306e\u7406\u7531\u304c6\u3064\u6d6e\u304b\u3073\u4e0a\u304c\u3063\u3066\u304d\u307e\u3057\u305f\u3002\u305d\u308c\u305e\u308c\u89e3\u8aac\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u306b\u5fc3\u304c\u6298\u308c\u308b<\/h3>\n\n\n\n<p>\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u7cfb\u3067\u591a\u3044\u306e\u304c\u304a\u5ba2\u69d8\u3068\u306e\u3084\u308a\u53d6\u308a\u3067\u5fc3\u304c\u75b2\u5f0a\u3057\u3001\u9000\u8077\u306b\u81f3\u3063\u3066\u3057\u307e\u3046\u30b1\u30fc\u30b9\u3067\u3059\u3002\u901a\u5e38\u306e\u3084\u308a\u53d6\u308a\u306e\u4e2d\u3067\u3082\u30c1\u30af\u30ea\u30c1\u30af\u30ea\u3068\u8a00\u308f\u308c\u3066\u3057\u307e\u3046\u3053\u3068\u304c\u591a\u3005\u3042\u308a\u3001\u8b1d\u7f6a\u3092\u7e70\u308a\u8fd4\u3057\u3066\u3044\u304f\u3046\u3061\u306b\u5fc3\u8eab\u3078\u306e\u5f71\u97ff\u304c\u51fa\u3066\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u3067\u3042\u3063\u3066\u3082\u300c\u96fb\u8a71\u3092\u304b\u3051\u3066\u3053\u306a\u3044\u3067\u300d\u300c\u5fd9\u3057\u3044\u304b\u3089\u300d\u3068\u306f\u306d\u306e\u3051\u3089\u308c\u305f\u308a\u3001\u65ad\u3089\u308c\u7d9a\u3051\u305f\u308a\u3059\u308b\u306e\u306f\u65e5\u5e38\u8336\u98ef\u4e8b\u3002\u4ed5\u4e8b\u3068\u5272\u308a\u5207\u308c\u305a\u4e00\u65e5\u4e2d\u5426\u5b9a\u3055\u308c\u7d9a\u3051\u308b\u306e\u306f\u8f9b\u3044\u3068\u3001\u8f9e\u3081\u3066\u3057\u307e\u3046\u4eba\u3082\u591a\u3044\u3088\u3046\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u6700\u8fd1\u3067\u306f\u30ab\u30b9\u30cf\u30e9\u306a\u3069\u306e\u554f\u984c\u3082\u53d6\u308a\u4e0a\u3052\u3089\u308c\u3066\u304a\u308a\u307e\u3059\u304c\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u30ab\u30b9\u30cf\u30e9\u304c\u8d77\u3053\u308a\u3084\u3059\u3044\u73fe\u5834\u3067\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u25bc\u30ab\u30b9\u30cf\u30e9\u3084\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u306b\u95a2\u3059\u308b\u8a18\u4e8b\u306f\u3053\u3061\u3089<\/strong><br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2238\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=1041\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\u2502\u5168\u30bb\u30f3\u30bf\u30fc\u304c\u77e5\u3063\u3066\u304a\u304f\u3079\u304d\u5185\u5bb9\u3092\u89e3\u8aac<\/a>\u300d<br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/5115\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u5143CS\u62c5\u5f53\u8005\u304c\u89e3\u8aac\u2502\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u306e\u5fc3\u5f97\u30fbNG\u5bfe\u5fdc\u30fb\u767a\u751f\u3055\u305b\u306a\u3044\u4ed5\u7d44\u307f\u3065\u304f\u308a<\/a>\u300d<\/p>\n<\/div><\/div>\n\n\n\n<h3 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class=\"wp-block-heading\">\u4e0a\u53f8\u306b\u3088\u3063\u3066\u8a00\u3046\u3053\u3068\u304c\u9055\u3046<\/h3>\n\n\n\n<p>\u7814\u4fee\u4e2d\u306b\u30c8\u30ec\u30fc\u30ca\u30fc\u304b\u3089\u7fd2\u3063\u305f\u5bfe\u5fdc\u3092\u5b9f\u8df5\u3057\u3066\u3044\u305f\u3089\u3001\u30b9\u30fc\u30d1\u30fc\u30d0\u30a4\u30b6\u30fc\uff08SV\uff09\u304b\u3089\u300c\u305d\u306e\u5bfe\u5fdc\u306f\u9055\u3046\u300d\u3068\u8a00\u308f\u308c\u3066\u3057\u307e\u3063\u305f\u2026\u3002\u305d\u306e\u3088\u3046\u306a\u5834\u5408\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u5074\u3068\u3057\u3066\u306f\u300c\u3069\u3063\u3061\u3092\u4fe1\u3058\u3066\u4ed5\u4e8b\u3092\u3059\u308c\u3070\u3044\u3044\u306e\u304b\uff1f\u300d\u3068\u6df7\u4e71\u3057\u3066\u3057\u307e\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u914d\u7f6e\u63db\u3048\u306a\u3069\u3067\u3001\u5225\u306eSV\u3068\u4ed5\u4e8b\u3092\u3059\u308b\u3053\u3068\u3082\u3042\u308b\u3067\u3057\u3087\u3046\u3002\u305d\u306e\u6307\u5c0e\u65b9\u6cd5\u304c\u3082\u3068\u306eSV\u3068\u5168\u304f\u9055\u3046\u3068\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u3068\u3066\u3082\u4e0d\u5b89\u306b\u306a\u308a\u307e\u3059\u3002\u4e0d\u4fe1\u611f\u304b\u3089\u9000\u8077\u306b\u81f3\u308b\u30b1\u30fc\u30b9\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30b9\u30ad\u30eb\u304c\u8eab\u306b\u3064\u304b\u306a\u3044<\/h3>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u591a\u304f\u306e\u5834\u5408\u3001\u672a\u7d4c\u9a13\u304b\u3089\u306e\u5fdc\u52df\u304c\u53ef\u80fd\u306a\u5206\u91ce\u3067\u3059\u3002\u305d\u306e\u53cd\u9762\u30b9\u30ad\u30eb\u3092\u8eab\u306b\u3064\u3051\u3065\u3089\u3044\u8077\u696d\u3060\u3068\u611f\u3058\u3066\u3044\u308b\u4eba\u306f\u591a\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u696d\u52d9\u5185\u5bb9\u306b\u3088\u308a\u307e\u3059\u304c\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u50cd\u3044\u3066\u3044\u308b\u3068\u540c\u3058\u4f5c\u696d\u306e\u7e70\u308a\u8fd4\u3057\u306b\u306a\u308b\u3053\u3068\u304c\u591a\u3044\u8077\u7a2e\u3067\u3059\u3002\u4e00\u65e5\u4e2d\u30d1\u30bd\u30b3\u30f3\u306e\u524d\u306b\u5ea7\u308a\u96fb\u8a71\u306e\u53d7\u3051\u7b54\u3048\u3092\u3057\u3066\u3044\u308b\u3060\u3051\u3067\u306f\u3001\u793e\u4f1a\u306b\u901a\u7528\u3059\u308b\u30b9\u30ad\u30eb\u304c\u8eab\u306b\u3064\u304b\u306a\u3044\u3068\u7126\u308a\u8ee2\u8077\u3092\u8003\u3048\u308b\u4eba\u3082\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img decoding=\"async\" width=\"300\" height=\"291\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/DALLE_01-300x291.png\" alt=\"\" class=\"wp-image-3466\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/DALLE_01-300x291.png 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/DALLE_01.png 436w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%AB%E3%82%88%E3%82%8B%E9%9B%A2%E8%81%B7%E7%8E%87%E3%81%AE%E9%81%95%E3%81%84\"><\/span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u3088\u308b\u96e2\u8077\u7387\u306e\u9055\u3044<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u52b4\u50cd\u653f\u7b56\u7814\u7a76\u30fb\u7814\u4fee\u6a5f\u69cb\uff08JILPT\uff09\u306e\u7814\u7a76\u54e1\u3067\u3042\u308b\u524d\u6d66\u7a42\u9ad8\u6c0f\u306e\u8abf\u67fb\u306b\u3088\u308b\u3068\u3001\u96e2\u8077\u7387\u306e\u9ad8\u3044\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u4f4e\u3044\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u306f\u3001\u305d\u308c\u305e\u308c\u7d44\u7e54\u904b\u55b6\u3084\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u4f53\u5236\u306b\u660e\u78ba\u306a\u9055\u3044\u304c\u898b\u3089\u308c\u308b\u3053\u3068\u304c\u793a\u3055\u308c\u3066\u3044\u307e\u3059\u3002<br>\u4e00\u65b9\u3067\u3001\u7523\u696d\u5206\u91ce\u3084\u5f93\u696d\u54e1\u306e\u5e73\u5747\u5e74\u9f62\u3001\u5973\u6027\u6bd4\u7387\u3068\u3044\u3063\u305f\u5c5e\u6027\u8981\u56e0\u304c\u96e2\u8077\u7387\u3092\u76f4\u63a5\u5de6\u53f3\u3057\u3066\u3044\u308b\u308f\u3051\u3067\u306f\u306a\u3044\u3053\u3068\u3082\u660e\u3089\u304b\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u53c2\u8003\u5143\uff1a<a href=\"https:\/\/web.iss.u-tokyo.ac.jp\/jinzai\/16_1_4.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u7d44\u7e54\u985e\u578b\u5225\u5206\u6790<\/a><\/p>\n\n\n\n<h3 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class=\"wp-block-heading\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u8eab\u306b\u3064\u304f\u30b9\u30ad\u30eb\u3092\u30a2\u30d4\u30fc\u30eb<\/h3>\n\n\n\n<p>\u300c\u96fb\u8a71\u3092\u53d6\u308b\u3060\u3051\u306e\u696d\u52d9\u3067\u306f\u30b9\u30ad\u30eb\u304c\u8eab\u306b\u3064\u304b\u306a\u3044\u300d\u3068\u3044\u3046\u60a9\u307f\u306b\u5bfe\u5fdc\u3059\u308b\u306b\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u8eab\u306b\u3064\u304f\u30b9\u30ad\u30eb\u3092\u30a2\u30d4\u30fc\u30eb\u3057\u307e\u3057\u3087\u3046\u3002\u50cd\u3044\u3066\u3044\u308b\u5074\u304c\u6c17\u4ed8\u304b\u306a\u3044\u3060\u3051\u3067\u3001\u591a\u304f\u306e\u30b9\u30ad\u30eb\u304c\u8eab\u306b\u3064\u3044\u3066\u3044\u308b\u306f\u305a\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4f8b\u3048\u3070\u96fb\u8a71\u306e\u63a5\u9047\u30de\u30ca\u30fc\u306b\u95a2\u3057\u3066\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u50cd\u304f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u53f3\u306b\u51fa\u308b\u8077\u696d\u306f\u304a\u305d\u3089\u304f\u306a\u3044\u3067\u3057\u3087\u3046\u3002\u30bf\u30a4\u30d4\u30f3\u30b0\u30b9\u30ad\u30eb\u3001\u554f\u984c\u89e3\u6c7a\u80fd\u529b\u3001\u76f8\u624b\u306e\u8a71\u3092\u5341\u5206\u306b\u8074\u304f\u50be\u8074\u529b\u3001\u308f\u304b\u308a\u3084\u3059\u304f\u8a71\u3092\u7d44\u307f\u7acb\u3066\u308b\u529b\u3082\u8eab\u306b\u3064\u304d\u307e\u3059\u3002\u3069\u308c\u3082\u793e\u4f1a\u4eba\u3068\u3057\u3066\u5fc5\u8981\u4e0d\u53ef\u6b20\u306a\u80fd\u529b\u3067\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u25bc\u5f93\u696d\u54e1\u306e\u5b9a\u7740\u65bd\u7b56\uff08\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\uff09\u3084\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u80b2\u6210\u306b\u95a2\u3059\u308b\u8a18\u4e8b\u306f\u3053\u3061\u3089<\/strong><br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/5418\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u3068\u306f\uff1f\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308b\u30e1\u30ea\u30c3\u30c8\u3084\u52b9\u679c\u7684\u306a\u4eba\u4e8b\u65bd\u7b56\u3092\u89e3\u8aac<\/a>\u300d<br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/785\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=1041\" target=\"_blank\" rel=\"noopener\" title=\"\">CS\u5411\u4e0a\u3055\u305b\u308b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u80b2\u6210\u6cd5\u3068\u306f\u2502\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u7814\u4fee\u306e\u5185\u5bb9\u3068\u91cd\u8981\u6027\u306b\u3064\u3044\u3066\u89e3\u8aac<\/a>\u300d<\/p>\n<\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img decoding=\"async\" width=\"300\" height=\"225\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/07\/2448564-300x225.jpg\" alt=\"\" class=\"wp-image-1212\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/07\/2448564-300x225.jpg 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/07\/2448564-1024x768.jpg 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/07\/2448564-768x576.jpg 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/07\/2448564-1536x1152.jpg 1536w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/07\/2448564.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%AE%E3%82%A2%E3%82%A6%E3%83%88%E3%82%BD%E3%83%BC%E3%82%B7%E3%83%B3%E3%82%B0%E3%81%A7%E9%9B%A2%E8%81%B7%E9%98%B2%E6%AD%A2%E3%80%81%E3%82%B3%E3%82%B9%E3%83%88%E5%89%8A%E6%B8%9B\"><\/span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3067\u96e2\u8077\u9632\u6b62\u3001\u30b3\u30b9\u30c8\u524a\u6e1b<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u96e2\u8077\u7387\u3092\u4e0b\u3052\u308b\u305f\u3081\u306b\u304a\u3059\u3059\u3081\u306a\u306e\u304c\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306e\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3059\u308c\u3070\u3001\u63a1\u7528\u3084\u4eba\u6750\u80b2\u6210\u306b\u304b\u304b\u308b\u30b3\u30b9\u30c8\u3092\u4e00\u6c17\u306b\u524a\u6e1b\u3067\u304d\u307e\u3059\u3002\u793e\u54e1\u306f\u4e3b\u8981\u4e8b\u696d\u306b\u5c02\u5ff5\u3067\u304d\u3001\u5c02\u9580\u6027\u306e\u9ad8\u3044\u59d4\u8a17\u4f1a\u793e\u304c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u3092\u62c5\u5f53\u3059\u308b\u3053\u3068\u3067\u3001\u4eba\u6750\u306e\u78ba\u4fdd\u3068\u5b9a\u7740\u3092\u56f3\u308c\u307e\u3059\u3002\u7814\u4fee\u3084\u30d5\u30a9\u30ed\u30fc\u3092\u53d7\u3051\u308b\u3053\u3068\u3067\u3001\u96e2\u8077\u7387\u4f4e\u4e0b\u3092\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u306f\u5b9f\u969b\u306e\u696d\u52d9\u91cf\u306b\u6bd4\u4f8b\u3057\u3066\u8ab2\u91d1\u3055\u308c\u308b\u30b7\u30b9\u30c6\u30e0\u304c\u591a\u3044\u305f\u3081\u3001\u30b3\u30b9\u30c8\u524a\u6e1b\u304c\u53ef\u80fd\u3067\u3059\u3002\u300c\u304b\u304b\u3063\u3066\u304f\u308b\u304b\u3082\u3057\u308c\u306a\u3044\u96fb\u8a71\u300d\u306b\u5bfe\u3057\u3066\u5927\u91cf\u306e\u4eba\u6750\u3092\u78ba\u4fdd\u3059\u308b\u5fc5\u8981\u304c\u306a\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%AE%E3%82%A2%E3%82%A6%E3%83%88%E3%82%BD%E3%83%BC%E3%82%B7%E3%83%B3%E3%82%B0%E3%81%AE%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\"><\/span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u306e\u30e1\u30ea\u30c3\u30c8<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u30b3\u30b9\u30c8\u524a\u6e1b<\/h3>\n\n\n\n<p>\u63a1\u7528\u3084\u4eba\u6750\u80b2\u6210\u306b\u304b\u304b\u308b\u30b3\u30b9\u30c8\u3092\u5927\u5e45\u306b\u524a\u6e1b\u3067\u304d\u307e\u3059\u3002\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u306f\u3001\u5b9f\u969b\u306e\u696d\u52d9\u91cf\u306b\u6bd4\u4f8b\u3057\u3066\u8ab2\u91d1\u3055\u308c\u308b\u30b7\u30b9\u30c6\u30e0\u304c\u591a\u304f\u3001\u7121\u99c4\u306a\u4eba\u6750\u78ba\u4fdd\u3092\u907f\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u5c02\u9580\u6027\u306e\u6d3b\u7528<\/h3>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u3092\u5c02\u9580\u3068\u3059\u308b\u59d4\u8a17\u4f1a\u793e\u304c\u62c5\u5f53\u3059\u308b\u3053\u3068\u3067\u3001\u7814\u4fee\u3084\u30d5\u30a9\u30ed\u30fc\u304c\u5145\u5b9f\u3057\u3001\u4eba\u6750\u306e\u78ba\u4fdd\u3068\u5b9a\u7740\u3092\u56f3\u308c\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u96e2\u8077\u7387\u306e\u4f4e\u4e0b\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 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class=\"cta_area\">\n  <p class=\"cta_ttl\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u96e2\u8077\u7387\u3092\u4e0b\u3052\u305f\u3044\u30fb\u30fb\u30fb\u3068\u304a\u60a9\u307f\u306e\u3054\u62c5\u5f53\u8005\u69d8<\/p>\n  <p 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