{"id":1417,"date":"2022-09-30T16:43:08","date_gmt":"2022-09-30T07:43:08","guid":{"rendered":"https:\/\/callcenternavi.jp\/connenavi\/?post_type=news&#038;p=1417"},"modified":"2025-01-15T15:25:29","modified_gmt":"2025-01-15T06:25:29","slug":"%e3%83%93%e3%82%b8%e3%83%a5%e3%82%a2%e3%83%abivr%e3%81%a8%e3%81%af%e2%94%82%e3%82%b3%e3%83%b3%e3%82%bf%e3%82%af%e3%83%88%e3%82%bb%e3%83%b3%e3%82%bf%e3%83%bc%e3%81%a7%e3%81%ae%e5%88%a9%e7%94%a8","status":"publish","type":"news","link":"https:\/\/callcenternavi.jp\/connenavi\/note\/1417\/","title":{"rendered":"\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3068\u306f\uff5cIVR\u3068\u306e\u9055\u3044\u3084\u30e1\u30ea\u30c3\u30c8\u3001\u5c0e\u5165\u30dd\u30a4\u30f3\u30c8\u3092\u5fb9\u5e95\u89e3\u8aac"},"content":{"rendered":"\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306b\u643a\u308f\u308b\u65b9\u5411\u3051\u306b\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306b\u3064\u3044\u3066\u57fa\u790e\u304b\u3089\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u300c\u5f93\u6765\u306eIVR\u3068\u306e\u9055\u3044\u304c\u308f\u304b\u3089\u306a\u3044\u300d<\/strong><\/li>\n\n\n\n<li><strong>\u300c\u81ea\u793e\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u3082\u5229\u7528\u30b7\u30fc\u30f3\u304c\u3042\u308b\u304b\u3092\u77e5\u308a\u305f\u3044\u300d<\/strong><\/li>\n\n\n\n<li><strong>\u300c\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u5c0e\u5165\u52b9\u679c\u3092\u77e5\u308a\u305f\u3044\u300d<\/strong><\/li>\n<\/ul>\n\n\n\n<p>\u4e0a\u8a18\u306e\u3088\u3046\u306a\u304a\u60a9\u307f\u3092\u6301\u3064\u65b9\u306b\u304a\u3059\u3059\u3081\u3067\u3059\u3002<br>\u3053\u306e\u8a18\u4e8b\u3092\u4e00\u8aad\u3059\u308c\u3070\u3001\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306b\u3064\u3044\u3066\u57fa\u790e\u7684\u306a\u77e5\u8b58\u3092\u8eab\u306b\u3064\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"cta_area\">  <p class=\"cta_ttl\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u8ab2\u984c\u306f\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\u3078\uff01<\/p>\n  <p class=\"cta_text\">\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u30b7\u30b9\u30c6\u30e0\u5c0e\u5165\u3092\u691c\u8a0e\u3057\u3066\u3044\u308b\u300d\u300c\u30b7\u30b9\u30c6\u30e0\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u77e5\u308a\u305f\u3044\u300d\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u751f\u7523\u6027\u3092\u9ad8\u3081\u305f\u3044\u300d\u3068\u304a\u60a9\u307f\u306e\u304a\u5ba2\u69d8\u3001\u307e\u305a\u306f\u304a\u6c17\u8efd\u306b\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\u306b\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5c02\u9580\u7279\u5316\u30fb\u5b9f\u7e3e25\u5e74\u4ee5\u4e0a\u3001\u5b9f\u7e3e\u591a\u6570\u306e\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\u306f\u3001\u304a\u5ba2\u69d8\u306e\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u305f\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u306e\u3054\u63d0\u6848\u304c\u53ef\u80fd\u3067\u3059\u3002\u305c\u3072\u4e0b\u8a18\u3088\u308a\u5f0a\u793e\u306e\u60c5\u5831\u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<\/p>\n  <p class=\"cta_btn\">\n    <a href=\"https:\/\/willof-work.co.jp\/corp\/service\/officework\/?utm_source=connenavi&#038;utm_medium=button&#038;utm_campaign=coservice&#038;utm_term=1417_1\" target=\"_blank\" rel=\"noopener\">WILLOF\u306e\u30b5\u30fc\u30d3\u30b9\u306f\u30b3\u30c1\u30e9<\/a>\n  <\/p>\n<\/div>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">TOPICS<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/1417\/#%E3%83%93%E3%82%B8%E3%83%A5%E3%82%A2%E3%83%ABIVR%E3%81%A8%E3%81%AF\" >\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3068\u306f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/1417\/#%E3%83%93%E3%82%B8%E3%83%A5%E3%82%A2%E3%83%ABIVR%E3%81%AE%E5%B0%8E%E5%85%A5%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\" >\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u5c0e\u5165\u30e1\u30ea\u30c3\u30c8<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/1417\/#%E3%83%93%E3%82%B8%E3%83%A5%E3%82%A2%E3%83%ABIVR%E3%81%AE%E5%88%A9%E7%94%A8%E3%82%B7%E3%83%BC%E3%83%B3\" >\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u5229\u7528\u30b7\u30fc\u30f3<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/1417\/#%E3%83%93%E3%82%B8%E3%83%A5%E3%82%A2%E3%83%ABIVR%E3%81%AE%E5%B0%8E%E5%85%A5%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88\" >\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u5c0e\u5165\u30dd\u30a4\u30f3\u30c8<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/1417\/#%E3%83%93%E3%82%B8%E3%83%A5%E3%82%A2%E3%83%ABIVR%E3%81%AE%E3%81%BE%E3%81%A8%E3%82%81\" >\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u307e\u3068\u3081<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%93%E3%82%B8%E3%83%A5%E3%82%A2%E3%83%ABIVR%E3%81%A8%E3%81%AF\"><\/span>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3068\u306f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3068\u306f\u3001<mark>\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u753b\u9762\u306b\u30a2\u30d7\u30ea\u3082\u3057\u304f\u306fweb\u30da\u30fc\u30b8\u4e0a\u3067\u8996\u899a\u7684\u306b\u8868\u793a\u3057\u3066\u6848\u5185\u3092\u884c\u3046\u30b7\u30b9\u30c6\u30e0<\/mark>\u306e\u3053\u3068\u3067\u3059\u3002<br><br>\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\u3092\u901a\u3057\u3066\u81ea\u52d5\u7684\u306b\u6848\u5185\u3092\u884c\u3046\u5f93\u6765\u306eIVR\u3068\u306f\u9055\u3044\u3001web\u753b\u9762\u3084\u30a2\u30d7\u30ea\u753b\u9762\u304b\u3089\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u3054\u3068\u306b\u8a2d\u5b9a\u3055\u308c\u305f\u30e1\u30cb\u30e5\u30fc\u3092\u30bf\u30c3\u30c1\u3059\u308b\u3068\u3001\u76ee\u7684\u306b\u5fdc\u3058\u3066FAQ\u30da\u30fc\u30b8\u3084\u4f1a\u54e1\u30b5\u30a4\u30c8\u3001\u30c1\u30e3\u30c3\u30c8\u753b\u9762\u306a\u3069\u9069\u5207\u306a\u30c1\u30e3\u30cd\u30eb\u306b\u9867\u5ba2\u3092\u8a98\u5c0e\u3067\u304d\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001<strong>\u9867\u5ba2\u81ea\u8eab\u3067\u554f\u984c\u89e3\u6c7a\u3067\u304d\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u307e\u308a\u3001\u554f\u3044\u5408\u308f\u305b\u524a\u6e1b\u3084\u9867\u5ba2\u306eUX\u5411\u4e0a\u306b\u7e4b\u304c\u308a\u307e\u3059<\/strong>\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u30a2\u30af\u30bb\u30b9\u65b9\u5f0f<\/h3>\n\n\n\n<p>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u30a2\u30af\u30bb\u30b9\u65b9\u5f0f\u306b\u306f\u4ee3\u8868\u7684\u306a\uff13\u3064\u306e\u65b9\u6cd5\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/09\/Slide1-1-1024x576.jpeg\" alt=\"\" class=\"wp-image-1573\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/09\/Slide1-1-1024x576.jpeg 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/09\/Slide1-1-300x169.jpeg 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/09\/Slide1-1-768x432.jpeg 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/09\/Slide1-1.jpeg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">SMS\u306b\u3088\u308b\u30a2\u30af\u30bb\u30b9<\/h4>\n\n\n\n<p>\uff11\u3064\u76ee\u306e\u65b9\u6cd5\u306f\u3001\u96fb\u8a71\u767a\u4fe1\u3055\u308c\u305f\u304a\u5ba2\u69d8\u306b\u5bfe\u3057\u3001\u97f3\u58f0IVR\u3068\u9023\u643a\u3057\u3066URL\u304c\u6dfb\u4ed8\u3055\u308c\u305fSMS\u3092\u9001\u4ed8\u3057\u3001\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306b\u8a98\u5c0e\u3059\u308b\u65b9\u6cd5\u3067\u3059\u3002\u73fe\u5728\u3001\u6700\u3082\u4e3b\u6d41\u306a\u65b9\u6cd5\u3067\u3001\u958b\u767a\u5de5\u6570\u304c\u5c11\u306a\u304f\u3001\u30b3\u30b9\u30c8\u3092\u6291\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Web\u30b5\u30a4\u30c8\u306b\u8a2d\u7f6e\u3057\u305f\u8d77\u52d5\u30dc\u30bf\u30f3\u306b\u3088\u308b\u30a2\u30af\u30bb\u30b9<\/h4>\n\n\n\n<p>\uff12\u3064\u76ee\u306e\u65b9\u6cd5\u306f\u3001\u4f01\u696d\u6301\u3064\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u306b\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u8d77\u52d5\u30dc\u30bf\u30f3\u3092\u4ed5\u639b\u3051\u308b\u65b9\u6cd5\u3067\u3059\u3002\u901a\u5e38\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u756a\u53f7\u3092\u8a18\u8f09\u3057\u3066\u3044\u308b\u30da\u30fc\u30b8\u306b\u3066\u756a\u53f7\u3092\u8a18\u8f09\u3092\u3059\u308b\u4ee3\u308f\u308a\u306b\u30dc\u30bf\u30f3\u3092\u8a2d\u7f6e\u3057\u307e\u3059\u3002\u3053\u3061\u3089\u3082\u6bd4\u8f03\u7684\u958b\u767a\u5de5\u6570\u304c\u5c11\u306a\u304f\u3001\u30b3\u30b9\u30c8\u3092\u6291\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u5c02\u7528\u30a2\u30d7\u30ea\u304b\u3089\u30a2\u30af\u30bb\u30b9<\/h4>\n\n\n\n<p>\uff13\u3064\u76ee\u306e\u65b9\u6cd5\u306f\u3001\u5404\u4f01\u696d\u304c\u63d0\u4f9b\u3059\u308b\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u8a2d\u7f6e\u3059\u308b\u65b9\u6cd5\u3067\u3059\u3002\u3053\u3061\u3089\u306f\u81ea\u793e\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3078\u306e\u7d44\u307f\u8fbc\u307f\u304c\u5fc5\u8981\u306a\u305f\u3081\u3001\u958b\u767a\u5de5\u6570\u306f\u304b\u304b\u308a\u307e\u3059\u304c\u3001\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306e\u6848\u5185\u306a\u3069\u3001\u4e00\u5ea6\u30e6\u30fc\u30b6\u30fc\u306e\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u306b\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3055\u308c\u308c\u3070\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u7528\u9014\u306a\u3069\u3067\u3082\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3068\u5f93\u6765\u306e\u97f3\u58f0IVR\u3068\u306e\u9055\u3044<\/h3>\n\n\n\n<p>\u97f3\u58f0IVR\u306f\u3059\u3067\u306b\u5c0e\u5165\u3055\u308c\u3066\u3044\u308b\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3082\u591a\u304f\u3001\u30e6\u30fc\u30b6\u30fc\u3068\u3057\u3066\u3082\u5229\u7528\u3055\u308c\u305f\u65b9\u306f\u591a\u3044\u3068\u601d\u3044\u307e\u3059\u304c\u3001\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3068\u306f\u3069\u306e\u3088\u3046\u306a\u9055\u3044\u304c\u3042\u308b\u306e\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n\n\n<table style=\"border-collapse: collapse; width: 105.714%; height: 159px;\">\n<tbody>\n<tr style=\"height: 10px; background-color: #ababab;\">\n<td style=\"width: 15.4762%; height: 10px; background-color: #31529c;\">\u00a0<\/td>\n<td style=\"width: 40.193%; height: 10px; background-color: #31529c;\"><span style=\"color: #ffffff;\">\u97f3\u58f0IVR<\/span><\/td>\n<td style=\"width: 50.0451%; height: 10px; background-color: #31529c;\"><span style=\"color: #ffffff;\">\u30d3\u30b8\u30e5\u30a2\u30ebIVR<\/span><\/td>\n<\/tr>\n<tr style=\"height: 23px;\">\n<td style=\"width: 15.4762%; height: 23px; background-color: #d3dcf5;\">\n<p>\u6848\u5185\u65b9\u6cd5<\/p>\n<\/td>\n<td style=\"width: 40.193%; height: 23px;\">\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9<\/td>\n<td style=\"width: 50.0451%; height: 23px;\">\u8996\u899a\u7684\u306a\u30e1\u30cb\u30e5\u30fc<\/td>\n<\/tr>\n<tr style=\"height: 23px;\">\n<td style=\"width: 15.4762%; height: 23px; background-color: #d3dcf5;\">\n<p>\u64cd\u4f5c\u65b9\u6cd5<\/p>\n<\/td>\n<td style=\"width: 40.193%; height: 23px;\">\u756a\u53f7\u30d7\u30c3\u30b7\u30e5<\/td>\n<td style=\"width: 50.0451%; height: 23px;\">\u753b\u9762\u30bf\u30c3\u30c1<\/td>\n<\/tr>\n<tr style=\"height: 33px;\">\n<td style=\"width: 15.4762%; height: 33px; background-color: #d3dcf5;\">\n<p>\u6bd4\u8f03\u3057\u3066\u826f\u3044\u70b9<\/p>\n<\/td>\n<td style=\"width: 40.193%; height: 33px;\">\n<p>\u30fb\u56fa\u5b9a\u96fb\u8a71\u3084\u30ac\u30e9\u30b1\u30fc\u3067\u3082\u4f7f\u7528\u53ef\u80fd<br \/>\u30fb\u96fb\u8a71\u304b\u3089\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u5bfe\u5fdc\u53ef\u80fd<\/p>\n<\/td>\n<td style=\"width: 50.0451%; height: 33px;\">\n<p>\u30fb\u96fb\u8a71\u4ee5\u5916\u306e\u30c1\u30e3\u30cd\u30eb\u3078\u3082\u8a98\u5c0e\u53ef\u80fd<br \/>\u30fb\u97f3\u58f0\u3088\u308a\u6848\u5185\u3067\u304d\u308b\u3053\u3068\u306e\u81ea\u7531\u5ea6\u304c\u9ad8\u3044<\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 70px;\">\n<td style=\"width: 15.4762%; height: 70px; background-color: #d3dcf5;\">\n<p>\u6bd4\u8f03\u3057\u3066\u60aa\u3044\u70b9<\/p>\n<\/td>\n<td style=\"width: 40.193%; height: 70px;\">\n<p>\u30fb\u95a2\u4fc2\u306e\u306a\u3044\u6848\u5185\u307e\u3067\u5168\u3066\u805e\u304f\u5fc5\u8981\u3042\u308a<br \/>\u30fb\u9078\u629e\u80a2\u3092\u9593\u9055\u3048\u308b\u3068\u623b\u308c\u306a\u3044<br \/>\u30fb\u968e\u5c64\u304c\u6df1\u304f\u306a\u308b\u3068\u7169\u308f\u3057\u3044<\/p>\n<\/td>\n<td style=\"width: 50.0451%; height: 70px;\">\n<p>\u30fb\u56fa\u5b9a\u96fb\u8a71\u3084\u30ac\u30e9\u30b1\u30fc\u304b\u3089\u306f\u64cd\u4f5c\u4e0d\u53ef\u80fd\uff08\u203b1\uff09<br \/>\u30fb\u30b9\u30de\u30db\u306e\u64cd\u4f5c\u306b\u306a\u308c\u3066\u3044\u306a\u3044\u4eba\u306b\u306f\u96e3\u3057\u3044<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\u203b1\u2026\u30ac\u30e9\u30b1\u30fc\u306b\u5bfe\u5fdc\u3057\u305f\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3082\u4e00\u90e8\u3067\u306f\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u5f93\u6765\u306eIVR\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u5bfe\u3057\u97f3\u58f0\u3067\u30a2\u30ca\u30a6\u30f3\u30b9\u3092\u884c\u3044\u3001\u756a\u53f7\u30d7\u30c3\u30b7\u30e5\u3067\u64cd\u4f5c\u3092\u3057\u3066\u3082\u3089\u3046\u3053\u3068\u3067\u3001\u9069\u5207\u306a\u7a93\u53e3\u3078\u7e4b\u3044\u3060\u308a\u3001\u30bf\u30b9\u30af\u3092\u5b8c\u7d50\u3059\u308b\u3053\u3068\u3067\u304d\u307e\u3059\u3002<br \/>\uff08\u904e\u53bb\u8a18\u4e8b\u3082\u8aad\u3080\uff1a<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/334\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=1417\" target=\"_blank\" rel=\"noopener\" data-rich-text-format-boundary=\"true\">IVR\uff08\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\u30b7\u30b9\u30c6\u30e0\uff09\u3068\u306f\u2502\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u6d3b\u7528\u65b9\u6cd5\u3092\u89e3\u8aac<\/a>\uff09<\/p>\n<p>\u4f8b\u3048\u3070\u3001\u7a93\u53e3\u306e\u591a\u3044\u901a\u4fe1\u4f1a\u793e\u306a\u3069\u3067\u306fIVR\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u7e4b\u304c\u308b\u524d\u306b\u4e88\u3081\u7528\u4ef6\u3092\u78ba\u8a8d\u3057\u3001\u9069\u5207\u306a\u7a93\u53e3\u306b\u632f\u308a\u5206\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u914d\u9001\u4f1a\u793e\u3067\u306fIVR\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3067\u518d\u914d\u9054\u306a\u3069\u306e\u30bf\u30b9\u30af\u3092\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u7e4b\u304c\u305a\u3068\u3082\u5b8c\u7d50\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u5f93\u6765\u306e\u97f3\u58f0IVR\u306f\u3001\u55b6\u696d\u6642\u9593\u5916\u3067\u306e\u5bfe\u5fdc\u304c\u53ef\u80fd\u306b\u306a\u308b\u3053\u3068\u3001\u9069\u5207\u306a\u7a93\u53e3\u3078\u7e4b\u3050\u3053\u3068\u3067\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u8efd\u6e1b\u306b\u306a\u308b\u3053\u3068\u3001\u5f85\u3061\u6642\u9593\u3092\u6e1b\u3089\u3059\u52b9\u679c\u306a\u3069\u306e\u52b9\u679c\u304c\u3042\u308a\u3001\u5e83\u304f\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u5c0e\u5165\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u3057\u304b\u3057\u3001\u97f3\u58f0\u3060\u3051\u306e\u6848\u5185\u306b\u306f\u9650\u754c\u3082\u3042\u308a\u307e\u3059\u3002\u9078\u629e\u80a2\u3092\u591a\u304f\u4e26\u3079\u308b\u3068\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u6700\u5f8c\u307e\u3067\u6848\u5185\u3092\u805e\u304f\u306e\u306b\u591a\u304f\u306e\u6642\u9593\u3092\u8981\u3057\u305f\u308a\u3001\u805e\u304d\u76f4\u3057\u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3002\u9006\u306b\u3001\u4e00\u5ea6\u306b\u63d0\u793a\u3059\u308b\u9078\u629e\u80a2\u3092\u5c11\u306a\u304f\u3057\u3001\u968e\u5c64\u3092\u6df1\u304f\u3059\u308b\u3068\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u9593\u9055\u3063\u305f\u9078\u629e\u3092\u884c\u3063\u305f\u969b\u306b\u623b\u308c\u306a\u304b\u3063\u305f\u308a\u3068\u3001\u591a\u304f\u306e\u6642\u9593\u3068\u624b\u9593\u304c\u304b\u304b\u3063\u3066\u3044\u308b\u30b1\u30fc\u30b9\u304c\u3042\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>\u5b9f\u969b\u3001<a href=\"https:\/\/www.ric.co.jp\/ct-japan\/cch2018\/\" target=\"_blank\" rel=\"noopener\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u767d\u66f82018<\/a>\u306b\u3088\u308b\u3068\u3001\u9867\u5ba2\u304c\u4e0d\u6e80\u306b\u611f\u3058\u308b\u70b9\u3068\u3057\u3066\u3001\u300c\u30aa\u30da\u30ec\u30fc\u30bf\u306e\u5fdc\u5bfe\u30b9\u30ad\u30eb\u300d\u3088\u308a\u3082\u300cIVR\u64cd\u4f5c\u306e\u624b\u9593\u300d\u3084\u300c\u5f85\u3061\u6642\u9593\u306e\u9577\u3055\u300d\u3001\u300c\u3064\u306a\u304c\u3089\u306a\u3044\u3053\u3068\u300d\u306b\u8d77\u56e0\u3057\u3066\u3044\u308b\u30b1\u30fc\u30b9\u304c\u591a\u6570\u3092\u5360\u3081\u308b\u3068\u3044\u3046\u8abf\u67fb\u7d50\u679c\u3082\u3042\u308a\u307e\u3059\u3002\u305d\u3053\u3067\u3001\u3053\u306e\u3088\u3046\u306a\u5f93\u6765\u306e\u97f3\u58f0IVR\u304c\u3082\u3064\u8ab2\u984c\u3092\u89e3\u6d88\u3059\u308b\u65b9\u6cd5\u3068\u3057\u3066\u6ce8\u76ee\u3055\u308c\u3066\u3044\u308b\u306e\u304c\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3067\u3059\u3002<\/p>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%93%E3%82%B8%E3%83%A5%E3%82%A2%E3%83%ABIVR%E3%81%AE%E5%B0%8E%E5%85%A5%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\"><\/span>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u5c0e\u5165\u30e1\u30ea\u30c3\u30c8<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u5c0e\u5165\u3059\u308b\u3068\u3069\u306e\u3088\u3046\u306a\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308b\u306e\u3067\u3057\u3087\u3046\u304b\u3002\u4ee3\u8868\u7684\u306a\uff13\u3064\u306e\u30e1\u30ea\u30c3\u30c8\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1045\" height=\"588\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/03\/Slide2-edited.jpeg\" alt=\"\" class=\"wp-image-3629\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/03\/Slide2-edited.jpeg 1045w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/03\/Slide2-edited-300x169.jpeg 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/03\/Slide2-edited-1024x576.jpeg 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/03\/Slide2-edited-768x432.jpeg 768w\" sizes=\"(max-width: 1045px) 100vw, 1045px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u30e6\u30fc\u30b6\u30fc\u306e\u5229\u4fbf\u6027\u5411\u4e0a<\/h3>\n\n\n\n<p>\u6700\u8fd1\u3067\u306f\u3001\u591a\u304f\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u96fb\u8a71\u4ee5\u5916\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u7528\u610f\u3057\u3066\u3044\u307e\u3059\u3002\u30c1\u30e3\u30cd\u30eb\u3092\u5206\u6563\u3059\u308b\u3053\u3068\u3067\u3001\u56de\u7b54\u306b\u81f3\u308b\u307e\u3067\u306e\u6642\u9593\u3092\u77ed\u7e2e\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u305f\u308a\u300124\u6642\u9593\u3044\u3064\u3067\u3082\u89e3\u6c7a\u306b\u81f3\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u304c\u3001\u30c1\u30e3\u30cd\u30eb\u304c\u8907\u96d1\u5316\u3059\u308b\u3068\u304b\u3048\u3063\u3066\u30e6\u30fc\u30b6\u30fc\u5074\u306e\u8ca0\u62c5\u3092\u5897\u3084\u3059\u7d50\u679c\u306b\u306a\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p><mark>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u5229\u7528\u3059\u308c\u3070\u3001\u8907\u6570\u3042\u308b\u554f\u5408\u305b\u30c1\u30e3\u30cd\u30eb\u3092\u53ef\u8996\u5316\u3059\u308b\u3053\u3068\u3067\u3067\u304d\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u4e0a\u3067\u76f4\u611f\u7684\u306b\u9078\u629e\u3059\u308b\u3053\u3068\u304c\u3067\u304d<\/mark>\u307e\u3059\u3002\u6700\u9069\u306a\u30c1\u30e3\u30cd\u30eb\u3092\u9078\u3076\u3053\u3068\u3067\u3001\u81ea\u5df1\u89e3\u6c7a\u7387\u306e\u5411\u4e0a\u306b\u3082\u7e4b\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u696d\u52d9\u8ca0\u8377\u3092\u8efd\u6e1b<\/h3>\n\n\n\n<p>\u4eba\u6750\u4e0d\u8db3\u306e\u6628\u4eca\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b\u3059\u308b\u3053\u3068\u306f\u3069\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u3068\u3063\u3066\u3082\u55ab\u7dca\u306e\u8ab2\u984c\u3067\u3059\u3002\u305d\u3057\u3066\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u3068\u3063\u3066\u6700\u3082\u7cbe\u795e\u7684\u8ca0\u62c5\u3068\u306a\u308b\u306e\u304c\u5165\u96fb\u304c\u96c6\u4e2d\u3059\u308b\u3053\u3068\u3067\u767a\u751f\u3059\u308b\u5f85\u3061\u547c\u3067\u3059\u3002\u5f85\u3061\u547c\u304c\u767a\u751f\u3059\u308b\u3068\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u3072\u3063\u304d\u308a\u306a\u3057\u306b\u5bfe\u5fdc\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u5207\u308a\u5206\u3051\u304c\u3067\u304d\u3066\u3044\u306a\u3044\u3068\u3001\u3042\u3089\u3086\u308b\u554f\u5408\u305b\u306b\u5bfe\u3057\u3066\u5bfe\u5fdc\u3067\u304d\u308b\u72b6\u614b\u3067\u3044\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<br><br><mark>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3067\u9069\u5207\u306a\u30c1\u30e3\u30cd\u30eb\u306b\u8a98\u5c0e\u3057\u305f\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u81ea\u5df1\u89e3\u6c7a\u3092\u4fc3\u3059\u3053\u3068\u306b\u3088\u3063\u3066\u3001\u96fb\u8a71\u306b\u3088\u308b\u554f\u3044\u5408\u308f\u305b\u6570\u3092\u8efd\u6e1b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u305f\u308a\u3001\u9069\u5207\u306a\u5207\u308a\u5206\u3051\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u8efd\u6e1b\u306b\u7e4b\u304c\u308a<\/mark>\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u6a5f\u4f1a\u640d\u5931\u3092\u9632\u3050<\/h3>\n\n\n\n<p>\u554f\u3044\u5408\u308f\u305b\u30c1\u30e3\u30cd\u30eb\u304c\u96fb\u8a71\u3057\u304b\u306a\u3044\u3068\u3001\u96fb\u8a71\u304c\u96c6\u4e2d\u3057\u305f\u6642\u306b\u5f85\u3061\u6642\u9593\u304c\u767a\u751f\u3057\u3066\u3057\u307e\u3044\u3001\u3084\u304c\u3066\u30e6\u30fc\u30b6\u30fc\u306f\u96e2\u8131\u3057\u3066\u3044\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u96fb\u8a71\u306e\u30c1\u30e3\u30cd\u30eb\u309224\u6642\u9593365\u65e5\u7a3c\u50cd\u3055\u305b\u308b\u306e\u306f\u81a8\u5927\u306a\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u30b3\u30b9\u30c8\u304c\u304b\u304b\u308b\u305f\u3081\u3001\u591a\u304f\u306e\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u55b6\u696d\u6642\u9593\u3092\u9650\u5b9a\u305b\u3056\u308b\u3092\u3048\u306a\u3044\u3067\u3059\u3002<br><br><mark>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u5c0e\u5165\u3059\u308c\u3070\u3001\u5165\u96fb\u304c\u96c6\u4e2d\u3057\u3066\u5f85\u3061\u6642\u9593\u304c\u767a\u751f\u3059\u308b\u3088\u3046\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u3082\u3001\u96fb\u8a71\u4ee5\u5916\u306e\u89e3\u6c7a\u624b\u6bb5\u3092\u6848\u5185\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u6a5f\u4f1a\u640d\u5931\u3092\u9632\u304e\u3001\u9867\u5ba2\u63a5\u70b9\u306e\u5275\u51fa\u306b\u7e4b\u304c\u308a<\/mark>\u307e\u3059\u3002\u307e\u305f\u300124\u6642\u9593\u3044\u3064\u3067\u3082\u554f\u3044\u5408\u308f\u305b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u30bb\u30f3\u30bf\u30fc\u3092\u5b9f\u73fe\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%93%E3%82%B8%E3%83%A5%E3%82%A2%E3%83%ABIVR%E3%81%AE%E5%88%A9%E7%94%A8%E3%82%B7%E3%83%BC%E3%83%B3\"><\/span>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u5229\u7528\u30b7\u30fc\u30f3<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u6b21\u306b\u3001\u5177\u4f53\u7684\u306a\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u5229\u7528\u65b9\u6cd5\u3084\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u5229\u7528\u30b7\u30fc\u30f3\u3092\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u5229\u7528\u30a4\u30e1\u30fc\u30b8<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/09\/Slide3-1024x576.jpeg\" alt=\"\" class=\"wp-image-1575\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/09\/Slide3-1024x576.jpeg 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/09\/Slide3-300x169.jpeg 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/09\/Slide3-768x432.jpeg 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/09\/Slide3.jpeg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>\u3053\u3053\u3067\u306f\u73fe\u5728\u4e3b\u6d41\u3068\u306a\u3063\u3066\u3044\u308bSMS\u306b\u3088\u308b\u30a2\u30af\u30bb\u30b9\u3092\u5229\u7528\u3057\u305f\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u5229\u7528\u30a4\u30e1\u30fc\u30b8\u306b\u3064\u3044\u3066\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305a\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u756a\u53f7\u3078\u96fb\u8a71\u3057\u307e\u3059\u3002\u3059\u308b\u3068\u3001\u307e\u305a\u306f\u5f93\u6765\u306e\u97f3\u58f0IVR\u304c\u30ac\u30a4\u30c0\u30f3\u30b9\u3092\u884c\u3044\u307e\u3059\u3002\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\u306b\u3088\u308aSMS\u9001\u4fe1\u3092\u9078\u629e\u3057\u3066\u3082\u3089\u3046\u3068\u3001\u305d\u3053\u3067\u96fb\u8a71\u306f\u7d42\u4e86\u3068\u306a\u308a\u3001SMS\u3067\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306eURL\u304c\u9001\u3089\u308c\u307e\u3059\u3002\u53d7\u4fe1\u3057\u305fSMS\u306eURL\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308c\u3070\u3001\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u7d4c\u7531\u3067web\u30b5\u30a4\u30c8\u304c\u8868\u793a\u3055\u308c\u3001\u30e1\u30cb\u30e5\u30fc\u9078\u629e\u306e\u753b\u9762\u304c\u51fa\u3066\u304d\u307e\u3059\u3002\u3053\u308c\u304cSMS\u3092\u5229\u7528\u3057\u305f\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u5229\u7528\u306e\u30b9\u30c6\u30c3\u30d7\u3067\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u96fb\u8a71\u3057\u3066\u304b\u3089\u8907\u96d1\u306a\u64cd\u4f5c\u3092\u3059\u308b\u3053\u3068\u306a\u304f\u3001\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u8d77\u52d5\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u5229\u7528\u306e\u6ce8\u610f\u70b9<\/h3>\n\n\n\n<p>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u5229\u7528\u3059\u308b\u4e0a\u3067\u6ce8\u610f\u3057\u3066\u304a\u304d\u305f\u3044\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002\u305d\u308c\u306f\u30e6\u30fc\u30b6\u30fc\u306e\u671f\u5f85\u5024\u8abf\u6574\u3067\u3059\u3002\u3082\u3068\u3082\u3068\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u96fb\u8a71\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3068\u8a71\u305b\u308b\u3053\u3068\u3092\u671f\u5f85\u3057\u3066\u3044\u307e\u3059\u3002\u6700\u8fd1\u3067\u306f\u30e6\u30fc\u30b6\u30fc\u81ea\u3089WEB\u4e0a\u3067\u89e3\u6c7a\u3092\u8a66\u307f\u305f\u306b\u3082\u95a2\u308f\u3089\u305a\u89e3\u6c7a\u304c\u3067\u304d\u306a\u304b\u3063\u305f\u304b\u3089\u96fb\u8a71\u3092\u3059\u308b\u3068\u3044\u3046\u6d41\u308c\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u3053\u3067\u3001\u518d\u5ea6\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u4f7f\u3063\u3066WEB\u306b\u8a98\u5c0e\u3059\u308b\u3068\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u671f\u5f85\u5024\u304b\u3089\u4e56\u96e2\u3057\u3001\u6e80\u8db3\u5ea6\u3092\u5927\u304d\u304f\u4e0b\u3052\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p><mark>\u91cd\u8981\u306a\u306e\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u6c42\u3081\u308b\u30c1\u30e3\u30cd\u30eb\u3078\u306e\u30a2\u30af\u30bb\u30b9\u306e\u3057\u3084\u3059\u3055<\/mark>\u3067\u3059\u3002\u30bb\u30f3\u30bf\u30fc\u8d77\u70b9\u3067\u306f\u306a\u304f\u3001\u30e6\u30fc\u30b6\u30fc\u8d77\u70b9\u3067\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u8a2d\u8a08\u3059\u308b\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u6d3b\u7528\u4e8b\u4f8b<\/h3>\n\n\n\n<p><mark>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306f\u91d1\u878d\u3084EC\u3001\u901a\u4fe1\u3001\u591a\u304f\u306e\u696d\u754c\u3067\u6d3b\u7528<\/mark>\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u7279\u306b\u3001\u96fb\u8a71\u4ee5\u5916\u306b\u30c1\u30e3\u30c3\u30c8\u3084web\u53d7\u4ed8\u3001\u30e1\u30fc\u30eb\u306a\u3069\u8907\u6570\u30c1\u30e3\u30cd\u30eb\u3092\u7528\u610f\u3057\u3066\u3044\u308b\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3084\u3001\u5b9a\u578b\u5316\u3067\u304d\u308b\u696d\u52d9\u304c\u4e00\u5b9a\u6570\u30dc\u30ea\u30e5\u30fc\u30e0\u306e\u3042\u308b\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306f\u5927\u304d\u306a\u52b9\u679c\u3092\u767a\u63ee\u3057\u307e\u3059\u3002<br><br>\u4f8b\u3048\u3070\u3001\u5927\u624b\u640d\u4fdd\u4f1a\u793e\u3067\u306f\u3053\u308c\u307e\u3067\u5229\u7528\u7528\u9014\u306b\u5408\u308f\u305b\u3066\u96fb\u8a71\u3084\u30e1\u30fc\u30eb\u3001\u30c1\u30e3\u30c3\u30c8\u3001LINE\u3092\u6d3b\u7528\u3057\u305f\u304a\u898b\u7a4d\u308a\u30b5\u30fc\u30d3\u30b9\u3001\u304a\u554f\u5408\u305b\u30b5\u30fc\u30d3\u30b9\u3001\u5909\u66f4\u304a\u624b\u7d9a\u304d\u3001FAQ\u306a\u3069\u69d8\u3005\u306a\u30c1\u30e3\u30cd\u30eb\u3092\u7528\u610f\u3057\u3066\u3044\u307e\u3057\u305f\u304c\u3001\u554f\u984c\u3092\u7d20\u65e9\u304f\u89e3\u6c7a\u3059\u308b\u305f\u3081\u3001\u9069\u5207\u306a\u30c1\u30e3\u30cd\u30eb\u306b\u308f\u304b\u308a\u3084\u3059\u304f\u8a98\u5c0e\u3059\u308b\u3053\u3068\u304c\u8ab2\u984c\u3067\u3057\u305f\u3002<br><br>\u307e\u305f\u3001\u5f93\u6765\u306e\u97f3\u58f0IVR\u3082\u5c0e\u5165\u3057\u3066\u3044\u307e\u3057\u305f\u304c\u3001\u30c1\u30e3\u30cd\u30eb\u304c\u591a\u3044\u5206\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\u306e\u6642\u9593\u304c\u9577\u304f\u3001\u7169\u96d1\u306b\u306a\u3063\u3066\u3057\u307e\u3046\u306a\u3069\u3001\u304a\u5ba2\u3055\u307e\u306eUX\u3092\u640d\u306d\u308b\u8981\u56e0\u306b\u306a\u3063\u3066\u3044\u307e\u3057\u305f\u3002<br><br>\u305d\u3053\u3067\u3001\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u5c0e\u5165\u3057\u3001\u97f3\u58f0IVR\u304b\u3089\u7c21\u5358\u306bSMS\u3092\u901a\u3058\u3066\u3001\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3078\u8a98\u5c0e\u3059\u308b\u52d5\u7dda\u3092\u8a2d\u8a08\u3057\u307e\u3057\u305f\u3002\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3067\u8996\u899a\u7684\u306b\u69d8\u3005\u306a\u30c1\u30e3\u30cd\u30eb\u3092\u63d0\u793a\u3059\u308b\u3053\u3068\u3067\u3001\u304a\u5ba2\u3055\u307e\u306f\u81ea\u5206\u306e\u76ee\u7684\u306b\u3042\u3063\u305f\u30c1\u30e3\u30cd\u30eb\u3092\u9069\u5207\u306b\u9078\u3076\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u81ea\u5df1\u89e3\u6c7a\u7387\u304c\u5411\u4e0a\u3001\u7d50\u679c\u7684\u306bUX\u3082\u5411\u4e0a\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img decoding=\"async\" width=\"300\" height=\"225\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/07\/22172984-300x225.jpg\" alt=\"\" class=\"wp-image-1532\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/07\/22172984-300x225.jpg 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/07\/22172984-1024x768.jpg 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/07\/22172984-768x576.jpg 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/07\/22172984-1536x1152.jpg 1536w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/07\/22172984.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%93%E3%82%B8%E3%83%A5%E3%82%A2%E3%83%ABIVR%E3%81%AE%E5%B0%8E%E5%85%A5%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88\"><\/span>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u5c0e\u5165\u30dd\u30a4\u30f3\u30c8<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u5c0e\u5165\u3059\u308b\u969b\u306e\u30dd\u30a4\u30f3\u30c8\u306b\u3064\u3044\u3066\u3001\uff13\u70b9\u3054\u7d39\u4ecb\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u73fe\u72b6\u3092\u6574\u7406\u30fb\u628a\u63e1\u3059\u308b<\/h3>\n\n\n\n<p>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306b\u9650\u3089\u305a\u3001<mark>\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308b\u969b\u306b\u91cd\u8981\u306a\u306e\u306f\u300c\u3069\u306e\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306b\u6d3b\u7528\u3059\u308b\u306e\u304b\u300d\u3092\u660e\u78ba\u306b\u3059\u308b\u3053\u3068<\/mark>\u3067\u3059\u3002\u81ea\u793e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u8ab2\u984c\u3092\u660e\u78ba\u306b\u3057\u305f\u4e0a\u3067\u3001\u3069\u306e\u3088\u3046\u306a\u89e3\u6c7a\u624b\u6bb5\u304c\u3042\u308b\u306e\u304b\u3092\u6574\u7406\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u8ab2\u984c\u3068\u89e3\u6c7a\u624b\u6bb5\u304c\u6574\u7406\u3067\u304d\u305f\u3089\u3001\u73fe\u72b6\u306e\u81ea\u793e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u304c\u3082\u3064\u624b\u6bb5\u306b\u3064\u3044\u3066\u3082\u6574\u7406\u3057\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002\u3069\u306e\u3088\u3046\u306a\u30c1\u30e3\u30cd\u30eb\u304c\u3042\u308a\u3001\u3069\u306e\u3088\u3046\u306b\u6a5f\u80fd\u3057\u3066\u3044\u308b\u306e\u304b\u6574\u7406\u304c\u5fc5\u8981\u3067\u3059\u3002\u53ef\u8996\u5316\u3057\u3066\u304a\u304f\u3053\u3068\u3067\u3001\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u5c0e\u5165\u6642\u306e\u8a2d\u8a08\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u81ea\u793e\u306b\u3042\u3063\u305f\u88fd\u54c1\u3092\u9078\u5b9a\u3059\u308b<\/h3>\n\n\n\n<p><mark>\u81ea\u793e\u306b\u6700\u9069\u306a\u88fd\u54c1\u3092\u9078\u3076\u4e0a\u3067\u91cd\u8981\u306a\u306e\u306f\u3001\u6700\u4f4e\u9650\u5fc5\u8981\u306a\u6a5f\u80fd\u304c\u4f55\u304b\u3092\u6574\u7406\u3057\u3066\u304a\u304f\u3053\u3068\u3068\u3001\u904b\u7528\u958b\u59cb\u5f8c\u306e\u30a4\u30e1\u30fc\u30b8\u3059\u308b\u3053\u3068<\/mark>\u3067\u3059\u3002\u3042\u307e\u308a\u6a5f\u80fd\u304c\u591a\u3059\u304e\u3066\u3082\u4f7f\u3044\u3053\u306a\u305b\u3051\u308c\u3070\u3001\u610f\u5473\u304c\u3042\u308a\u307e\u305b\u3093\u3002\u6a5f\u80fd\u306f\u3042\u304f\u307e\u3067\u624b\u6bb5\u306a\u306e\u3067\u3001\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u306e\u306b\u5fc5\u8981\u6700\u4f4e\u9650\u306a\u6a5f\u80fd\u3092\u62bc\u3055\u3048\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001<mark>\u904b\u7528\u3092\u30a4\u30e1\u30fc\u30b8\u3092\u3057\u306a\u304c\u3089\u88fd\u54c1\u3092\u9078\u5b9a\u3059\u308b\u3053\u3068\u304c\u5927\u5207<\/mark>\u3067\u3059\u3002\u88fd\u54c1\u306b\u3088\u3063\u3066\u306f\u81ea\u793e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u304c\u3067\u304d\u308b\u3082\u306e\u3084\u3001\u30d9\u30f3\u30c0\u30fc\u306b\u904b\u7528\u3092\u304a\u9858\u3044\u3059\u308b\u3082\u306e\u306a\u3069\u3001\u5404\u793e\u306e\u8a2d\u8a08\u601d\u60f3\u3084\u65b9\u91dd\u306b\u3088\u3063\u3066\u7570\u306a\u308a\u307e\u3059\u3002\u81ea\u793e\u306e\u30ea\u30bd\u30fc\u30b9\u3084\u30b9\u30ad\u30eb\u3092\u9451\u307f\u3066\u3001\u73fe\u5b9f\u7684\u306b\u904b\u7528\u304c\u53ef\u80fd\u306a\u88fd\u54c1\u3092\u9078\u3073\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">UX\u3092\u691c\u8a0e\u3059\u308b<\/h3>\n\n\n\n<p>\u6b21\u306b\u3001\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306eUX\u3092\u8a2d\u8a08\u3057\u307e\u3059\u3002UX\u8a2d\u8a08\u3067\u91cd\u8981\u306a\u306e\u306f<mark>\u3069\u306e\u3088\u3046\u306a\u30e1\u30cb\u30e5\u30fc\u3092\u3001\u3069\u306e\u3088\u3046\u306a\u753b\u9762\u3067\u8868\u793a\u3059\u308b\u3068\u3088\u3044\u304b\u3092\u30e6\u30fc\u30b6\u30fc\u8996\u70b9\u3067\u8003\u3048\u3066\u304a\u304f\u3053\u3068<\/mark>\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3067\u306f\u30e1\u30cb\u30e5\u30fc\u9805\u76ee\u3068\u3057\u3066\u4e3b\u306b\uff12\u3064\u306e\u30bf\u30a4\u30d7\u3092\u9078\u629e\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u554f\u3044\u5408\u308f\u305b\u30c1\u30e3\u30cd\u30eb\u3092\u8868\u793a\u3059\u308b<\/li>\n\n\n\n<li>\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u3092\u8868\u793a\u3059\u308b<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">\u554f\u3044\u5408\u308f\u305b\u30c1\u30e3\u30cd\u30eb\u3092\u8868\u793a\u3059\u308b<\/h4>\n\n\n\n<p>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u753b\u9762\u3067\u3001\u96fb\u8a71\u3001\u30e1\u30fc\u30eb\u3001\u30c1\u30e3\u30c3\u30c8\u3001FAQ\u306a\u3069\u554f\u984c\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u8868\u793a\u3059\u308b\u30bf\u30a4\u30d7\u3067\u3059\u3002\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u304c\u591a\u5c90\u306b\u6e21\u308b\u5834\u5408\u3084\u30c1\u30e3\u30cd\u30eb\u3092\u5206\u6563\u3055\u305b\u305f\u3044\u5834\u5408\u306f\u3053\u3061\u3089\u306e\u30bf\u30a4\u30d7\u304c\u3088\u3044\u3067\u3059\u3002\u9867\u5ba2\u306f\u81ea\u5206\u304c\u5229\u7528\u3057\u3084\u3059\u3044\u30c1\u30e3\u30cd\u30eb\u3092\u9078\u629e\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3082\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3057\u304b\u3057\u3001\u9867\u5ba2\u304c\u3069\u306e\u3088\u3046\u306a\u554f\u3044\u5408\u308f\u305b\u3092\u3057\u305f\u3044\u304b\u304c\u308f\u304b\u3089\u306a\u3044\u305f\u3081\u3001\u5404\u30c1\u30e3\u30cd\u30eb\u3067\u554f\u984c\u89e3\u6c7a\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u3066\u304a\u304f\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u3092\u8868\u793a\u3059\u308b<\/h4>\n\n\n\n<p>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u753b\u9762\u3067\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u554f\u3044\u5408\u308f\u305b\u304c\u3067\u304d\u308b\u5185\u5bb9\u3092\u8868\u793a\u3059\u308b\u30bf\u30a4\u30d7\u3067\u3059\u3002\u3053\u3061\u3089\u306f\u554f\u3044\u5408\u308f\u305b\u306e\u5206\u985e\u3092\u304a\u304a\u307e\u304b\u306b\u5206\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u5834\u5408\u3084\u504f\u308a\u304c\u3042\u308b\u5834\u5408\u306a\u3069\u306b\u52b9\u679c\u3092\u767a\u63ee\u3057\u307e\u3059\u3002\u9867\u5ba2\u306f\u81ea\u5206\u306e\u8ab2\u984c\u306b\u5bfe\u3057\u3066\u3069\u3053\u306b\u554f\u3044\u5408\u308f\u305b\u308c\u3070\u3088\u3044\u304b\u304c\u660e\u78ba\u306b\u5206\u304b\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3060\u3001\u753b\u9762\u4e0a\u3067\u8868\u793a\u3067\u304d\u308b\u6570\u306f\u9650\u3089\u308c\u3066\u3044\u308b\u305f\u3081\u3001\u7d30\u304b\u3044\u5206\u985e\u304c\u3067\u304d\u306a\u3044\u3053\u3068\u306f\u7559\u610f\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3069\u3061\u3089\u306e\u30bf\u30a4\u30d7\u3082\u4e00\u9577\u4e00\u77ed\u304c\u3042\u308a\u307e\u3059\u3002\u3069\u3061\u3089\u304b\u4e00\u65b9\u3067\u306f\u306a\u304f\u3001\u3046\u307e\u304f\u7d44\u307f\u5408\u308f\u305b\u3066\u6700\u9069\u306a\u753b\u9762\u306b\u306a\u308b\u3088\u3046\u5fc3\u304c\u3051\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u753b\u9762\u8a2d\u8a08\u3092\u8003\u3048\u308b\u4e0a\u3067\u91cd\u8981\u306a\u306e\u306f\u300c\u8996\u8a8d\u6027\u3068\u6700\u77ed\u3067\u554f\u984c\u89e3\u6c7a\u306b\u305f\u3069\u308a\u7740\u3051\u308b\u304b\u5c0e\u7dda\u306b\u306a\u3063\u3066\u3044\u308b\u304b\u300d\u3067\u3059\u3002\u3069\u306e\u3088\u3046\u306a\u9806\u756a\u3067\u3001\u3069\u306e\u3088\u3046\u306b\u8868\u793a\u3092\u3059\u308c\u3070\u3001\u9867\u5ba2\u306b\u3068\u3063\u3066\u308f\u304b\u308a\u3084\u3059\u3044\u306e\u304b\u3001\u30e1\u30cb\u30e5\u30fc\u9078\u629e\u5f8c\u306e\u9077\u79fb\u5148\u306f\u3069\u306e\u3088\u3046\u306a\u30da\u30fc\u30b8\u3060\u3068\u3088\u3044\u306e\u304b\u306a\u3069\u3001\u8003\u616e\u3059\u308b\u70b9\u306f\u591a\u6570\u3042\u308a\u307e\u3059\u3002\u81ea\u793e\u3067\u8a2d\u8a08\u304c\u96e3\u3057\u3044\u5834\u5408\u306f\u3001\u652f\u63f4\u306e\u5145\u5b9f\u3057\u305f\u30d9\u30f3\u30c0\u30fc\u3092\u9078\u3076\u306e\u304c\u3088\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%93%E3%82%B8%E3%83%A5%E3%82%A2%E3%83%ABIVR%E3%81%AE%E3%81%BE%E3%81%A8%E3%82%81\"><\/span>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u307e\u3068\u3081<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u4eca\u56de\u306f\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u62c5\u5f53\u8005\u5411\u3051\u306b\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3057\u305f\u3002<br><br>\u7dcf\u52d9\u7701\u306e\u8abf\u67fb\uff08<a href=\"https:\/\/www.soumu.go.jp\/johotsusintokei\/whitepaper\/ja\/r03\/html\/nd111100.html\" target=\"_blank\" rel=\"noopener\" title=\"\">\u4ee4\u548c3\u5e74 \u60c5\u5831\u901a\u4fe1\u767d\u66f8<\/a>\uff09\u306b\u3088\u308b\u3068\u3001\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u306f\uff18\u5272\u4ee5\u4e0a\u306e\u4e16\u5e2f\u304c\u4fdd\u6709\u3057\u3066\u3044\u307e\u3059\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306f\u3053\u308c\u307e\u3067\u9577\u304f\u96fb\u8a71\u3068\u3044\u3046\u30c4\u30fc\u30eb\u306b\u306e\u307f\u983c\u3063\u3066\u304d\u307e\u3057\u305f\u304c\u3001\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u306e\u666e\u53ca\u306b\u4f34\u3044\u3042\u3089\u3086\u308b\u89e3\u6c7a\u624b\u6bb5\u306e\u63d0\u793a\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3082\u305d\u306e\u4e00\u3064\u3067\u3059\u3002<br><br>\u6642\u4ee3\u306b\u3042\u3063\u305f\u89e3\u6c7a\u624b\u6bb5\u3092\u63d0\u793a\u3067\u304d\u308b\u304b\u3069\u3046\u304b\u3067\u3001\u9867\u5ba2\u306e\u5229\u4fbf\u6027\u306f\u5927\u304d\u304f\u5909\u308f\u308a\u307e\u3059\u3002\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u306f\u3058\u3081\u3001\u4eca\u306e\u9867\u5ba2\u306b\u3068\u3063\u3066\u4f55\u304c\u6700\u9069\u304b\u3092\u8003\u3048\u3001\u65b0\u3057\u3044\u30c4\u30fc\u30eb\u306b\u3082\u6311\u6226\u3057\u3066\u307f\u3066\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<div class=\"cta_area\">  <p class=\"cta_ttl\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u55b6\u8ab2\u984c\u3092\u304a\u6301\u3061\u306e\u3054\u62c5\u5f53\u8005\u69d8\u3078<\/p>  <p class=\"cta_text\">\u300c\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u4eba\u6750\u63a1\u7528\u304c\u306a\u304b\u306a\u304b\u3046\u307e\u304f\u3044\u304b\u306a\u3044\u300d\u300c\u5b9a\u7740\u7387\u3092\u3042\u3052\u305f\u3044\u300d\u300c\u751f\u7523\u6027\u3092\u9ad8\u3081\u305f\u3044\u300d\u3068\u304a\u60a9\u307f\u306e\u3054\u62c5\u5f53\u8005\u69d8\u3001\u307e\u305a\u306f\u304a\u6c17\u8efd\u306b\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\u306b\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5c02\u9580\u7279\u531625\u5e74\u4ee5\u4e0a\u3001\u5b9f\u7e3e\u591a\u6570\u306e\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\u304c\u3001\u304a\u5ba2\u69d8\u306e\u904b\u55b6\u8ab2\u984c\u306b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u306e\u3054\u63d0\u6848\u3092\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u307e\u3059\u3002\u3054\u76f8\u8ac7\u30fb\u304a\u898b\u7a4d\u308a\u306f\u7121\u6599\uff01\u4e0b\u8a18\u30dc\u30bf\u30f3\u3088\u308a\u304a\u6c17\u8efd\u306b\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u3002<\/p>\n  <p class=\"cta_btn\">\n    <a href=\"https:\/\/willof-work.co.jp\/corp\/contact\/officework\/?utm_source=connenavi&#038;utm_medium=button&#038;utm_campaign=contact&#038;utm_term=1417_2\" target=\"_blank\" rel=\"noopener\">30\u79d2\u3067\u30ab\u30f3\u30bf\u30f3\u304a\u554f\u3044\u5408\u308f\u305b<\/a>\n  <\/p>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"featured_media":1776,"parent":0,"template":"","news_cat":[8,13,14],"news_genre":[],"writer":[59],"banner":[],"class_list":["post-1417","news","type-news","status-publish","has-post-thumbnail","hentry","news_cat-system-introduction","news_cat-productivity-improvement","news_cat-improving-customer-satisfaction","writer-uehara"],"acf":[],"_links":{"self":[{"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/news\/1417","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/types\/news"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/media\/1776"}],"wp:attachment":[{"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/media?parent=1417"}],"wp:term":[{"taxonomy":"news_cat","embeddable":true,"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/news_cat?post=1417"},{"taxonomy":"news_genre","embeddable":true,"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/news_genre?post=1417"},{"taxonomy":"writer","embeddable":true,"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/writer?post=1417"},{"taxonomy":"banner","embeddable":true,"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/banner?post=1417"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}