{"id":2372,"date":"2023-04-19T12:30:34","date_gmt":"2023-04-19T03:30:34","guid":{"rendered":"https:\/\/callcenternavi.jp\/connenavi\/?post_type=news&#038;p=2372"},"modified":"2025-06-12T21:05:11","modified_gmt":"2025-06-12T12:05:11","slug":"%e3%82%b3%e3%83%bc%e3%83%ab%e3%82%bb%e3%83%b3%e3%82%bf%e3%83%bc%e7%ab%8b%e3%81%a1%e4%b8%8a%e3%81%92%e3%81%ae%e3%81%9f%e3%82%81%e3%81%ae%e5%9f%ba%e7%a4%8e%e7%9f%a5%e8%ad%98%e3%82%92%e8%a7%a3%e8%aa%ac","status":"publish","type":"news","link":"https:\/\/callcenternavi.jp\/connenavi\/note\/2372\/","title":{"rendered":"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u7acb\u3061\u4e0a\u3052\u306b\u5fc5\u8981\u306a5\u30b9\u30c6\u30c3\u30d7\uff5c\u6210\u529f\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u5fb9\u5e95\u89e3\u8aac"},"content":{"rendered":"\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u3057\u8fc5\u901f\u304b\u3064\u6b63\u78ba\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3084\u30d3\u30b8\u30cd\u30b9\u306e\u767a\u5c55\u306b\u3064\u306a\u304c\u308b\u975e\u5e38\u306b\u91cd\u8981\u306a\u5f79\u5272\u3092\u62c5\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u6700\u8fd1\u3067\u306fSNS\u3084\u30e1\u30fc\u30eb\u3001\u30c1\u30e3\u30c3\u30c8\u306a\u3069\u3001\u591a\u69d8\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30c1\u30e3\u30cd\u30eb\u304c\u5897\u52a0\u3057\u3066\u304a\u308a\u3001\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u3092\u5897\u3084\u3059\u305f\u3081\u306b\u3082\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u304c\u5fc5\u8981\u4e0d\u53ef\u6b20\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3057\u304b\u3057\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u7acb\u3061\u4e0a\u3052\u306b\u306f\u3084\u308b\u3079\u304d\u3053\u3068\u304c\u591a\u304f\u3001\u5b9f\u969b\u306b\u81ea\u793e\u3067\u904b\u55b6\u3092\u958b\u59cb\u3067\u304d\u305f\u3068\u3057\u3066\u3082\u696d\u52d9\u306b\u5fd9\u6bba\u3055\u308c\u3001\u904b\u55b6\u304c\u3046\u307e\u304f\u3044\u304b\u306a\u3044\u3068\u3044\u3063\u305f\u30b1\u30fc\u30b9\u3082\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002 <\/p>\n\n\n\n<p>\u672c\u8a18\u4e8b\u3067\u306f<mark>\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u7acb\u3061\u4e0a\u3052\u306e\u624b\u9806\u3092\u89e3\u8aac\u3044\u305f\u3057\u307e\u3059\u3002<\/mark>\u7acb\u3061\u4e0a\u3052\u306b\u5fc5\u8981\u306a\u6e96\u5099\u3084\u30dd\u30a4\u30f3\u30c8\u3092\u7406\u89e3\u3057\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u3092\u6210\u529f\u306b\u3064\u306a\u3052\u308b\u305f\u3081\u306e\u57fa\u790e\u77e5\u8b58\u3082\u3054\u7d39\u4ecb\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"cta_area\">  <p class=\"cta_ttl\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u306a\u3089\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\u306b\u304a\u4efb\u305b\uff01<\/p>\n  <p 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>\u30ed\u30fc\u30eb\u30d7\u30ec\u30a4\u7814\u4fee<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2372\/#%E9%81%8B%E7%94%A8\" >\u904b\u7528<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2372\/#%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%AEKPI%E3%82%84%E8%A9%95%E4%BE%A1%E5%9F%BA%E6%BA%96\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306eKPI\u3084\u8a55\u4fa1\u57fa\u6e96<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2372\/#%E5%95%8F%E9%A1%8C%E3%82%84%E6%94%B9%E5%96%84%E7%82%B9%E3%81%AE%E6%8A%8A%E6%8F%A1%E3%81%A8%E6%94%B9%E5%96%84%E7%AD%96%E3%81%AE%E5%AE%9F%E8%A1%8C\" >\u554f\u984c\u3084\u6539\u5584\u70b9\u306e\u628a\u63e1\u3068\u6539\u5584\u7b56\u306e\u5b9f\u884c<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2372\/#%E3%81%BE%E3%81%A8%E3%82%81\" >\u307e\u3068\u3081<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%9B%AE%E7%9A%84%E3%81%A8%E3%82%B4%E3%83%BC%E3%83%AB%E8%A8%AD%E5%AE%9A\"><\/span>\u76ee\u7684\u3068\u30b4\u30fc\u30eb\u8a2d\u5b9a<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u7acb\u3061\u4e0a\u3052\u308b\u524d\u306b\u3001\u306a\u305c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u7acb\u3061\u4e0a\u3052\u308b\u306e\u304b\u3001\u76ee\u7684\u3092\u660e\u78ba\u306b\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u300c\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u305f\u3044\u300d\u300c\u58f2\u308a\u4e0a\u3052\u3092\u4e0a\u3052\u305f\u3044\u300d\u300c\u65b0\u898f\u9867\u5ba2\u3092\u7372\u5f97\u3057\u305f\u3044\u300d\u306a\u3069\u3001\u76ee\u7684\u304c\u4f55\u3067\u3042\u308c\u6700\u521d\u306b\u660e\u78ba\u306b\u3057\u3066\u304a\u304f\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5168\u4f53\u306eGOAL\uff08KGI\uff09\u3092\u3057\u3063\u304b\u308a\u7acb\u3066\u308b\u3053\u3068\u3067\u65b9\u91dd\u306e\u30d6\u30ec\u304c\u306a\u304f\u306a\u308a\u3001\u7ba1\u7406\u8005\u3084\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u5168\u54e1\u304c\u540c\u3058\u65b9\u5411\u3092\u5411\u304f\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3001\u793e\u54e1\u306e\u5b9a\u7740\u7387\u5411\u4e0a\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<br>\u307e\u305f\u3001\u305d\u306e\u3088\u3046\u306b\u5b89\u5b9a\u3057\u305f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u3001\u5fdc\u5bfe\u54c1\u8cea\u5411\u4e0a\u306b\u3082\u3064\u306a\u304c\u308a\u3001\u7d50\u679c\u7684\u306b\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u3082\u671f\u5f85\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%8F%BE%E7%8A%B6%E6%8A%8A%E6%8F%A1%E3%83%BB%E8%AA%B2%E9%A1%8C%E9%81%B8%E5%AE%9A\"><\/span>\u73fe\u72b6\u628a\u63e1\u30fb\u8ab2\u984c\u9078\u5b9a<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u6b21\u306b\u3001\u73fe\u72b6\u3092\u660e\u78ba\u306b\u628a\u63e1\u3057\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<br>\u904b\u7528\u30d7\u30ed\u30bb\u30b9\u3001\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3001\u7d44\u7e54\u4f53\u5236\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u7ba1\u7406\u3001\u30b7\u30b9\u30c6\u30e0\u3001\u3053\u306e5\u3064\u306b\u5206\u3051\u3066\u78ba\u8a8d\u3057\u3066\u3044\u304f\u3068\u30b9\u30e0\u30fc\u30ba\u3067\u3059\u3002\u73fe\u72b6\u3092\u628a\u63e1\u3057\u305f\u4e0a\u3067\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u696d\u52d9\u3092\u59a8\u3052\u3066\u3044\u308b\u554f\u984c\u3092\u7279\u5b9a\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4f8b\u3048\u3070\u3001\u73fe\u72b6\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u6301\u3063\u3066\u304a\u3089\u305a\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u3092\u55b6\u696d\u90e8\u3067\u884c\u3063\u3066\u3044\u308b\u4f01\u696d\u306e\u5834\u5408\u3001\u554f\u984c\u70b9\u3068\u3057\u3066\u306f<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u4eba\u7684\u30ea\u30bd\u30fc\u30b9\u304c\u4e0d\u5341\u5206\u3067\u96fb\u8a71\u306e\u53d6\u308a\u3053\u307c\u3057\u304c\u767a\u751f\u3057\u3066\u3044\u308b<\/li>\n\n\n\n<li>\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u77e5\u8b58\u304c\u793e\u54e1\u9593\u3067\u307e\u3070\u3089\u3067\u3042\u308a\u3001\u56de\u7b54\u306b\u3070\u3089\u3064\u304d\u304c\u3042\u308b<\/li>\n\n\n\n<li>\u30b7\u30b9\u30c6\u30e0\u304c\u4f7f\u3044\u306b\u304f\u304f\u751f\u7523\u6027\u304c\u4e0a\u304c\u3089\u306a\u3044<\/li>\n<\/ul>\n\n\n\n<p>\u306a\u3069\u304c\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u3089\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u3001\u53d6\u308a\u7d44\u3080\u3079\u304d\u8ab2\u984c\u306f<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u3042\u3052\u308b\u305f\u3081\u5341\u5206\u306a\u30ea\u30bd\u30fc\u30b9\u3092\u914d\u7f6e\u3059\u308b<\/li>\n\n\n\n<li>\u793e\u5185\u30de\u30cb\u30e5\u30a2\u30eb\u306e\u6574\u5099\u3001\u306a\u3089\u3073\u306b\u65b0\u4eba\u793e\u54e1\u3067\u3082\u5206\u304b\u308a\u3084\u3059\u3044\u7814\u4fee\u306e\u69cb\u7bc9<\/li>\n\n\n\n<li>\u751f\u7523\u6027\u5411\u4e0a\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u3092\u76ee\u7684\u3068\u3057\u305f\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165<\/li>\n<\/ul>\n\n\n\n<p>\u306a\u3069\u304c\u3042\u3052\u3089\u308c\u308b\u304b\u3068\u601d\u3044\u307e\u3059\u3002 \u3053\u306e\u3088\u3046\u306b\u554f\u984c\u3092\u7279\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001\u53d6\u308a\u7d44\u3080\u3079\u304d\u8ab2\u984c\u304c\u660e\u78ba\u306b\u306a\u308a\u3001\u52b9\u679c\u7684\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u30d7\u30e9\u30f3\u3092\u8003\u3048\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u8a2d\u8a08\u306b\u5f79\u7acb\u3066\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E8%A8%AD%E8%A8%88\"><\/span>\u8a2d\u8a08<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u7acb\u3061\u4e0a\u3052\u308b\u305f\u3081\u306e\u524d\u63d0\u6761\u4ef6\u304c\u6574\u3063\u305f\u3089\u3001\u904b\u7528\u30d7\u30ed\u30bb\u30b9\u3084\u7d44\u7e54\u8a2d\u8a08\u306b\u6ce8\u529b\u3057\u3066\u3044\u304d\u307e\u3059\u3002\u305d\u308c\u305e\u308c\u78ba\u8a8d\u3057\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E9%81%8B%E7%94%A8%E3%83%97%E3%83%AD%E3%82%BB%E3%82%B9%E3%81%AE%E8%A8%AD%E8%A8%88\"><\/span>\u904b\u7528\u30d7\u30ed\u30bb\u30b9\u306e\u8a2d\u8a08<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u307e\u305a\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u306e\u30b4\u30fc\u30eb\u306b\u5411\u304b\u3063\u3066\u3044\u304f\u305f\u3081\u306b\u3001\u6c42\u3081\u3089\u308c\u3066\u3044\u308b\u30d7\u30ed\u30bb\u30b9\u3092\u6d17\u3044\u51fa\u3057\u307e\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u306b\u8d77\u3053\u308a\u3046\u308b\u4e8b\u614b\u3092\u60f3\u5b9a\u3057\u3001\u5b9f\u969b\u306b\u3069\u306e\u3088\u3046\u306a\u696d\u52d9\u3092\u8ab0\u304c\u3069\u306e\u3088\u3046\u306b\u5bfe\u5fdc\u3059\u308b\u306e\u304b\u3092\u660e\u78ba\u306b\u3057\u307e\u3059\u3002 <\/p>\n\n\n\n<p>\u4f8b\u3048\u3070<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u62c5\u5f53\u3059\u308b\u696d\u52d9\u5185\u5bb9<\/li>\n\n\n\n<li>SV\u3078\u306e\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u65b9\u6cd5<\/li>\n\n\n\n<li>SV\u304c\u5bfe\u5fdc\u3059\u308b\u696d\u52d9\u5185\u5bb9<\/li>\n\n\n\n<li>\u5b9a\u671f\u5831\u544a\u5185\u5bb9\u3084\u5831\u544a\u65b9\u6cd5\u306e\u6c7a\u5b9a<\/li>\n\n\n\n<li>\u30a4\u30ec\u30ae\u30e5\u30e9\u30fc\u767a\u751f\u6642\u306e\u5bfe\u5fdc\u65b9\u6cd5<\/li>\n\n\n\n<li>\u7dca\u6025\u4e8b\u614b\u767a\u751f\u6642\u306e\u904b\u7528\u65b9\u6cd5 <\/li>\n\n\n\n<li>\u30bb\u30f3\u30bf\u30fc\u5168\u4f53\u306e\u4f53\u5236\u3084\u7d44\u7e54\u56f3\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u7dca\u6025\u9023\u7d61\u5148\u7ba1\u7406\u306a\u3069<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%9E%E3%83%8D%E3%82%B8%E3%83%A1%E3%83%B3%E3%83%88%E8%A8%AD%E8%A8%88\"><\/span>\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u8a2d\u8a08<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u6b21\u306b\u904b\u7528\u30d7\u30ed\u30bb\u30b9\u3092\u7ba1\u7406\u3059\u308b\u305f\u3081\u306b\u3001\u5fc5\u8981\u306a\u7ba1\u7406\u9805\u76ee\u3092\u6d17\u3044\u51fa\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u7528\u304c\u9069\u6b63\u306a\u72b6\u614b\u3067\u3042\u308b\u304b\u3092\u5224\u65ad\u3059\u308b\u305f\u3081\u306e\u7ba1\u7406\u6307\u6a19\u3084\u305d\u306e\u6570\u5024\u3092\u660e\u78ba\u306b\u3057\u307e\u3059\u3002 \u7ba1\u7406\u3059\u3079\u304dKPI\u3068\u3057\u3066\u306f\u4e0b\u8a18\u306e\u3088\u3046\u306a\u9805\u76ee\u304c\u3042\u3052\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>1\u65e5\u3042\u305f\u308a\u306e\u53d7\u96fb\u4ef6\u6570<\/li>\n\n\n\n<li>CPH\uff081\u6642\u9593\u3042\u305f\u308a\u306e\u53d7\u96fb\u4ef6\u6570\uff09<\/li>\n\n\n\n<li>ATT\uff08\u5e73\u5747\u901a\u8a71\u6642\u9593\uff09<\/li>\n\n\n\n<li>AHT\uff08\u5e73\u5747\u51e6\u7406\u6642\u9593\uff09<\/li>\n\n\n\n<li>\u5fdc\u7b54\u7387<\/li>\n\n\n\n<li>\u7a3c\u50cd\u7387<\/li>\n\n\n\n<li>\u5fdc\u5bfe\u54c1\u8cea<\/li>\n\n\n\n<li>\u65b0\u898f\u7372\u5f97\u4ef6\u6570 \u30fb\u9867\u5ba2\u6e80\u8db3\u5ea6\u3000\u306a\u3069<\/li>\n<\/ul>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u55b6\u76ee\u7684\u306b\u3088\u3063\u3066\u3001\u5b9a\u3081\u308bKPI\u306f\u7570\u306a\u308a\u307e\u3059\u306e\u3067\u3001\u7ba1\u7406\u3067\u304d\u308b\u4ed5\u7d44\u307f\u3092\u69cb\u7bc9\u3057\u3001KPI\u306e\u76ee\u6a19\u8a2d\u5b9a\u3068\u76ee\u6a19\u304c\u9054\u6210\u3067\u304d\u308b\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u8a2d\u8a08\u3092\u3057\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%B5%84%E7%B9%94%E4%BD%93%E5%88%B6%E8%A8%AD%E8%A8%88\"><\/span>\u7d44\u7e54\u4f53\u5236\u8a2d\u8a08<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u6b21\u306b\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u904b\u7528\u3059\u308b\u305f\u3081\u306e\u7d44\u7e54\u4f53\u5236\u3092\u660e\u78ba\u306b\u3057\u307e\u3059\u3002 \u5fc5\u8981\u4eba\u54e1\u6570\u3084\u8077\u52d9\u30fb\u5f79\u5272\u306e\u6c7a\u5b9a\u3092\u3057\u3001\u7d44\u7e54\u56f3\u3082\u660e\u78ba\u306b\u3057\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u8a2d\u8a08\u3067\u5fc5\u8981\u306aKPI\u306e\u8a2d\u5b9a\u304c\u3067\u304d\u3066\u3044\u308b\u306e\u3067\u3001\u305d\u308c\u306b\u5fdc\u3058\u3066\u5fc5\u8981\u4eba\u54e1\u3082\u6c7a\u5b9a\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u5fc5\u8981\u306a\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u6570<\/li>\n\n\n\n<li>\u7ba1\u7406\u8005\uff08SV\uff09\u306e\u914d\u7f6e<\/li>\n\n\n\n<li>\u7814\u4fee\u62c5\u5f53\u8005\u3084\u54c1\u8cea\u62c5\u5f53\u8005\u306e\u914d\u7f6e\u3000\u306a\u3069<\/li>\n<\/ul>\n\n\n\n<p>\u5927\u898f\u6a21\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5834\u5408\u3001\u4e00\u822c\u7684\u306b\u306f\uff11\u3064\u306e\u73ed\u306b1\u540d\u306eSV\u3068\u30ea\u30fc\u30c0\u30fc\u304c\u914d\u7f6e\u3055\u308c\u3001\u305d\u306e\u73ed\u306b5\u540d\uff5e8\u540d\u7a0b\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u914d\u5c5e\u3055\u308c\u307e\u3059\u3002 \u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u9867\u5ba2\u5bfe\u5fdc\u6642\u3001\u4e00\u4eba\u3067\u89e3\u6c7a\u3067\u304d\u306a\u3044\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u3068\u304d\u306b\u3001\u6240\u5c5e\u3057\u3066\u3044\u308b\u73ed\u306eSV\u3084\u30ea\u30fc\u30c0\u30fc\u306b\u30d8\u30eb\u30d7\u3092\u51fa\u3057\u307e\u3059\u3002\u30d8\u30eb\u30d7\u304c\u5fc5\u8981\u306b\u306a\u3063\u305f\u3068\u304d\u306b\u3001\u3082\u3057\u7ba1\u7406\u8005\u304c\u5225\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30d8\u30eb\u30d7\u5bfe\u5fdc\u306b\u5165\u3063\u3066\u3044\u308b\u3068\u3001\u9867\u5ba2\u3092\u5f85\u305f\u305b\u3066\u3057\u307e\u3046\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002\u305d\u306e\u3088\u3046\u306a\u5834\u5408\u306f\u96a3\u306e\u5cf6\u306eSV\u306b\u805e\u304d\u306b\u884c\u304f\u306a\u3069\u3001\u30bb\u30f3\u30bf\u30fc\u3067\u30eb\u30fc\u30eb\u3092\u8a2d\u3051\u3066\u3044\u308c\u3070\u6df7\u4e71\u3092\u62db\u304f\u3053\u3068\u304c\u907f\u3051\u3089\u308c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E4%BA%BA%E6%9D%90%E8%82%B2%E6%88%90%E8%A8%AD%E8%A8%88\"><\/span>\u4eba\u6750\u80b2\u6210\u8a2d\u8a08<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u7d44\u7e54\u4f53\u5236\u304c\u6c7a\u307e\u3063\u305f\u3089\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3084\u7ba1\u7406\u8005\u3092\u80b2\u6210\u3059\u308b\u30d7\u30ed\u30bb\u30b9\u3092\u8003\u3048\u307e\u3059\u3002 \u696d\u52d9\u5185\u5bb9\u3084\u696d\u52d9\u306e\u96e3\u6613\u5ea6\u306b\u3088\u3063\u3066\u3001\u5fc5\u8981\u306a\u7814\u4fee\u3084\u7814\u4fee\u671f\u9593\u304c\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u5316\u7ca7\u54c1\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u3001\u643a\u5e2f\u96fb\u8a71\u306e\u7dcf\u5408\u53d7\u4ed8\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u4f8b\u306b\u6bd4\u3079\u3066\u307f\u3066\u307f\u308b\u3068\u4e0b\u8a18\u306e\u3088\u3046\u306b\u7814\u4fee\u671f\u9593\u3084\u7814\u4fee\u30ab\u30ea\u30ad\u30e5\u30e9\u30e0\u306f\u5f53\u7136\u5909\u308f\u3063\u3066\u304d\u307e\u3059\u3002<\/p>\n\n\n<table style=\"border-collapse: collapse; width: 100%; height: 718px;\">\n<tbody>\n<tr style=\"height: 68px;\">\n<td style=\"width: 21.7857%; background-color: #31529c; height: 68px;\">\u00a0<\/td>\n<td style=\"width: 39.6428%; background-color: #31529c; height: 68px; text-align: center;\">\n<p><strong><span style=\"color: #ffffff;\">\u5316\u7ca7\u54c1\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\uff08\u767a\u4fe1\uff09<\/span><\/strong><\/p>\n<\/td>\n<td style=\"width: 38.5714%; background-color: #31529c; height: 68px; text-align: center;\">\n<p><strong><span style=\"color: #ffffff;\">\u643a\u5e2f\u96fb\u8a71\u306e\u7dcf\u5408\u7a93\u53e3\uff08\u53d7\u4fe1\uff09<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 197px;\">\n<td style=\"width: 21.7857%; background-color: #d3dcf5; height: 197px; text-align: center;\">\n<p><strong>\u696d\u52d9\u5185\u5bb9<\/strong><\/p>\n<\/td>\n<td style=\"width: 39.6428%; height: 197px;\">\n<p>\u30fb\u65b0\u5546\u54c1\u306b\u95a2\u3059\u308b\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306e\u6848\u5185\u696d\u52d9<br \/>\u30fb\u5229\u7528\u8005\u306b\u5411\u3051\u3066\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u8abf\u67fb\u306a\u3069<\/p>\n<\/td>\n<td style=\"width: 38.5714%; height: 197px;\">\n<p>\u30fb\u500b\u4eba\u60c5\u5831\u5909\u66f4\u624b\u7d9a\u304d<br \/>\u30fb\u76d7\u96e3\u7d1b\u5931\u5bfe\u5fdc<br \/>\u30fb\u88fd\u54c1\u306b\u95a2\u3059\u308b\u554f\u3044\u5408\u308f\u305b<br \/>\u30fb\u6599\u91d1\u30d7\u30e9\u30f3\u306b\u95a2\u3059\u308b\u76f8\u8ac7\u3084\u5909\u66f4\u624b\u7d9a\u304d\u306a\u3069<\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 230px;\">\n<td style=\"width: 21.7857%; background-color: #d3dcf5; height: 217px; text-align: center;\">\n<p><strong>\u7814\u4fee\u30ab\u30ea\u30ad\u30e5\u30e9\u30e0<\/strong><\/p>\n<\/td>\n<td style=\"width: 39.6428%; height: 217px;\">\n<p>\u30fb\u5546\u54c1\u306b\u95a2\u3059\u308b\u57fa\u790e\u77e5\u8b58\u7814\u4fee<br \/>\u30fb\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u7df4\u7fd2<br \/>\u30fb\u30ed\u30fc\u30eb\u30d7\u30ec\u30a4\u7df4\u7fd2<br \/>\u30fb\u5fdc\u5bfe\u5c65\u6b74\u5165\u529b<\/p>\n<\/td>\n<td style=\"width: 38.5714%; height: 217px;\">\n<p>\u30fb\u4f01\u696d\u3001\u88fd\u54c1\u306b\u95a2\u3059\u308b\u57fa\u790e\u77e5\u8b58\u7814\u4fee<br \/>\u30fb\u5404\u53d7\u4ed8\u306e\u96fb\u8a71\u5fdc\u5bfe\u306e\u624b\u9806<br \/>\u30fb\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u7df4\u7fd2<br \/>\u30fb\u30ed\u30fc\u30eb\u30d7\u30ec\u30a4\u7df4\u7fd2<br \/>\u30fb\u9867\u5ba2\u60c5\u5831\u30b7\u30b9\u30c6\u30e0\u306a\u3069\u306e\u64cd\u4f5c\u7814\u4fee<br \/>\u30fb\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3068OJT\u306e\u5b9f\u65bd<\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 68px;\">\n<td style=\"width: 21.7857%; background-color: #d3dcf5; height: 68px; text-align: center;\">\n<p><strong>\u7814\u4fee\u671f\u9593<\/strong><\/p>\n<\/td>\n<td style=\"width: 39.6428%; height: 68px;\">3\u65e5\uff5e1\u9031\u9593\u307b\u3069<\/td>\n<td style=\"width: 38.5714%; height: 68px;\">3\u304b\u6708\uff5e6\u304b\u6708\u307b\u3069<\/td>\n<\/tr>\n<tr style=\"height: 68px;\">\n<td style=\"width: 21.7857%; background-color: #d3dcf5; height: 68px; text-align: center;\">\n<p><strong>\u696d\u52d9\u96e3\u6613\u5ea6<\/strong><\/p>\n<\/td>\n<td style=\"width: 39.6428%; height: 68px;\">\u4f4e\u3044<\/td>\n<td style=\"width: 38.5714%; height: 68px;\">\u9ad8\u3044<\/td>\n<\/tr>\n<tr style=\"height: 100px;\">\n<td style=\"width: 21.7857%; background-color: #d3dcf5; height: 100px; text-align: center;\">\n<p><strong>\u7d99\u7d9a\u7814\u4fee \u6709\u7121<\/strong><\/p>\n<\/td>\n<td style=\"width: 39.6428%; height: 100px;\">\n<p>\u7121\u3057<br \/>\uff08\u72b6\u6cc1\u306b\u5fdc\u3058\u3066\u6709\uff09<\/p>\n<\/td>\n<td style=\"width: 38.5714%; height: 100px;\">\u6709\u308a<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n<p>\u3053\u306e\u3088\u3046\u306b\u3001\u81ea\u793e\u3067\u5fc5\u8981\u306a\u4eba\u6750\u80b2\u6210\u306e\u8a2d\u8a08\u306f\u4e8b\u524d\u306b\u3057\u3063\u304b\u308a\u3068\u53d6\u308a\u7d44\u3093\u3067\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img decoding=\"async\" width=\"300\" height=\"225\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/04\/22067566-300x225.jpg\" alt=\"\" class=\"wp-image-2374\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/04\/22067566-300x225.jpg 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/04\/22067566-1024x768.jpg 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/04\/22067566-768x576.jpg 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/04\/22067566-1536x1152.jpg 1536w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/04\/22067566.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E6%A7%8B%E7%AF%89\"><\/span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u69cb\u7bc9<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u3059\u3079\u3066\u306e\u8a2d\u8a08\u304c\u7d42\u308f\u3063\u305f\u3089\u5fc5\u8981\u306a\u8a2d\u5099\u3084\u30b7\u30b9\u30c6\u30e0\u3001\u904b\u7528\u30d5\u30ed\u30fc\u306e\u69cb\u7bc9\u306e\u4ed5\u65b9\u306b\u3064\u3044\u3066\u8003\u3048\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E8%A8%AD%E5%82%99%E3%82%84%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0\"><\/span>\u8a2d\u5099\u3084\u30b7\u30b9\u30c6\u30e0<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E8%A8%AD%E5%82%99%E3%81%AE%E6%BA%96%E5%82%99\"><\/span><strong>\u8a2d\u5099\u306e\u6e96\u5099<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u8a2d\u7acb\u306e\u6700\u521d\u306e\u30b9\u30c6\u30c3\u30d7\u306f\u3001\u8a2d\u5099\u306e\u6e96\u5099\u3067\u3059\u3002\u5185\u88fd\u5316\u3059\u308b\u5834\u5408\u306f\u5341\u5206\u306a\u30b9\u30da\u30fc\u30b9\u306e\u78ba\u4fdd\u3092\u3001\u30bb\u30f3\u30bf\u30fc\u3092\u69cb\u3048\u308b\u5834\u5408\u306f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u901a\u52e4\u3057\u3084\u3059\u3044\u7acb\u5730\u3067\u3042\u308b\u3053\u3068\u306a\u3069\u3092\u8003\u616e\u3057\u306a\u3051\u308c\u3070\u3044\u3051\u307e\u305b\u3093\u3002\u307e\u305f\u3001\u5165\u9000\u5ba4\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3084\u9632\u72af\u30ab\u30e1\u30e9\u306e\u8a2d\u7f6e\u306a\u3069\u3001\u65bd\u8a2d\u306e\u7269\u7406\u7684\u306a\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u306b\u3064\u3044\u3066\u3082\u8003\u616e\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u904b\u55b6\u306b\u5fc5\u8981\u306a\u4ec0\u5668\u3084\u5099\u54c1\u306a\u3069\u306e\u7528\u610f\u3082\u5fc5\u8981\u3067\u3059\u3002\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3084SV\u304c\u4f7f\u7528\u3059\u308b\u30d8\u30c3\u30c9\u30bb\u30c3\u30c8\u3084\u3001\u9867\u5ba2\u5bfe\u5fdc\u6642\u306b\u30e1\u30e2\u304c\u3067\u304d\u308b\u30bf\u30d6\u30ec\u30c3\u30c8\u306a\u3069\u3067\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E9%9B%BB%E8%A9%B1%E6%A9%9F%E3%81%A8%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0\"><\/span><strong>\u96fb\u8a71\u6a5f\u3068\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u306b\u5fc5\u9808\u306a\u96fb\u8a71\u6a5f\u3084PBX\u3092\u9078\u5b9a\u3057\u307e\u3059\u3002PBX\u3068\u306f\u96fb\u8a71\u4ea4\u63db\u6a5f\u306e\u4e00\u7a2e\u3067\u3059\u3002\u767a\u7740\u4fe1\u3084\u3001\u9867\u5ba2\u304b\u3089\u306e\u96fb\u8a71\u3092\u9069\u5207\u306b\u5207\u308a\u5206\u3051\u305f\u308a\u3001\u8ee2\u9001\u3001\u9332\u97f3\u3001\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd\u304c\u3042\u3063\u305f\u308a\u3068\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u306b\u306f\u6b20\u304b\u305b\u306a\u3044\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002<br><br>\u307e\u305f\u9867\u5ba2\u60c5\u5831\u3092\u7ba1\u7406\u3059\u308bCRM\u30b7\u30b9\u30c6\u30e0\u3082\u5fc5\u8981\u3067\u3059\u3002\u3053\u308c\u306f\u9867\u5ba2\u60c5\u5831\u306e\u7ba1\u7406\u306e\u307f\u306a\u3089\u305a\u3001\u96fb\u8a71\u3084\u30c1\u30e3\u30c3\u30c8\u3001SMS\u3084\u97f3\u58f0\u8a8d\u8b58\u3001FAQ\u3068\u3044\u3063\u305f\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u306b\u5bfe\u5fdc\u3067\u304d\u3001\u30b9\u30e0\u30fc\u30ba\u306a\u9867\u5ba2\u5bfe\u5fdc\u3092\u5b9f\u73fe\u3055\u305b\u3066\u304f\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u25bc<strong>PBX\u306b\u95a2\u3059\u308b\u8a18\u4e8b\u306f\u3053\u3061\u3089<\/strong><br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/103\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=2372\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30af\u30e9\u30a6\u30c9PBX\u4e3b\u8981\u30d9\u30f3\u30c0\u30fc5\u793e\u6bd4\u8f03\u2502\u30b7\u30b9\u30c6\u30e0\u6982\u8981\u30fb\u9078\u5b9a\u65b9\u6cd5\u30fb\u5404\u793e\u306e\u7279\u5fb4\u3092\u89e3\u8aac<\/a>\u300d<\/p>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%8D%E3%83%83%E3%83%88%E3%83%AF%E3%83%BC%E3%82%AF%E3%81%A8%E3%82%BB%E3%82%AD%E3%83%A5%E3%83%AA%E3%83%86%E3%82%A3%E5%AF%BE%E7%AD%96\"><\/span><strong>\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u3068\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u5bfe\u7b56<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u8a2d\u8a08\u3092\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<strong><\/strong> \u305d\u308c\u306b\u52a0\u3048\u3066\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u9867\u5ba2\u60c5\u5831\u3084\u4f01\u696d\u60c5\u5831\u306a\u3069\u306e\u6a5f\u5bc6\u6027\u306e\u9ad8\u3044\u30c7\u30fc\u30bf\u304c\u60c5\u5831\u6f0f\u6d29\u3057\u306a\u3044\u3088\u3046\u306b\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u5bfe\u7b56\u3084\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u3082\u5fc5\u8981\u3067\u3059\u3002\u30b7\u30b9\u30c6\u30e0\u969c\u5bb3\u306a\u3069\u306e\u30ea\u30b9\u30af\u3092\u6291\u3048\u308b\u305f\u3081\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u5bfe\u7b56\u3068\u3057\u3066\u306f\u3001\u30d5\u30a1\u30a4\u30a2\u30a6\u30a9\u30fc\u30eb\u3084VPN\u306a\u3069\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002\u307e\u305f\u3001\u4e07\u304c\u4e00\u306e\u969c\u5bb3\u306b\u5099\u3048\u3066\u3001\u30c7\u30fc\u30bf\u306e\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3082\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E9%81%8B%E7%94%A8%E3%83%95%E3%83%AD%E3%83%BC%E6%95%B4%E5%82%99\"><\/span>\u904b\u7528\u30d5\u30ed\u30fc\u6574\u5099<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u4f1a\u793e\u6982\u8981\u3084\u88fd\u54c1\u6982\u8981\u306e\u8cc7\u6599\u4f5c\u6210\u3001\u30aa\u30ea\u30a8\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u3067\u5fc5\u8981\u306a\u8cc7\u6599\u306e\u4f5c\u6210\u3092\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u306b\u52a0\u3048\u3066\u3001\u7ba1\u7406\u8005\u7528\u30fb\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u7528\u306e\u30de\u30cb\u30e5\u30a2\u30eb\u4f5c\u6210\u3082\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u5fdc\u3059\u308b\u969b\u306b\u5fc5\u8981\u306a\u624b\u9806\u3084\u60c5\u5831\u3092\u307e\u3068\u3081\u3066\u304a\u304f\u3068\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u9593\u3067\u5171\u901a\u306e\u77e5\u8b58\u3084\u5bfe\u5fdc\u65b9\u6cd5\u3092\u6301\u3064\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002 \u30a4\u30ec\u30ae\u30e5\u30e9\u30fc\u5bfe\u5fdc\u306e\u5834\u5408\u306e\u30de\u30cb\u30e5\u30a2\u30eb\u3084\u30d5\u30ed\u30fc\u306e\u6574\u5099\u3092\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u554f\u984c\u89e3\u6c7a\u306e\u52b9\u7387\u5316\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002\u4ee5\u4e0b\u306f\u7ba1\u7406\u8005\u7528\u30fb\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u7528\u306e\u30de\u30cb\u30e5\u30a2\u30eb\u4e00\u4f8b\u3067\u3059\u3002<\/p>\n\n\n\n<table style=\"border-collapse: collapse; width: 100%; height: 298px;\">\n<tbody>\n<tr style=\"height: 23px;\">\n<td style=\"width: 50%; background-color: #31529c; height: 23px; text-align: center;\"><strong><span style=\"color: #ffffff;\">\u7ba1\u7406\u8005\u7528\u30de\u30cb\u30e5\u30a2\u30eb<\/span><\/strong><\/td>\n<td style=\"width: 50%; background-color: #31529c; height: 23px; text-align: center;\"><strong><span style=\"color: #ffffff;\">\u696d\u52d9\u30de\u30cb\u30e5\u30a2\u30eb<\/span><\/strong><\/td>\n<\/tr>\n<tr style=\"height: 275px;\">\n<td style=\"width: 50%; height: 275px;\">\n<p>\u3000\u30b9\u30bf\u30c3\u30d5\u30de\u30cd\u30b8\u30e1\u30f3\u30c8<\/p>\n<p>\u3000\u7ba1\u7406\u8005\u7528\u30b7\u30b9\u30c6\u30e0\u64cd\u4f5c<\/p>\n<p>\u3000\u7ba1\u7406\u8005\u7528FAQ<\/p>\n<p>\u3000\u30b9\u30bf\u30c3\u30d5\u52e4\u6020\u7ba1\u7406<\/p>\n<\/td>\n<td style=\"width: 50%; height: 275px;\">\n<p>\u3000\u4f1a\u793e\u6982\u8981\u30fb\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u57fa\u790e\u77e5\u8b58<\/p>\n<p>\u3000\u30aa\u30ea\u30a8\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u8cc7\u6599<\/p>\n<p>\u3000\u5ea7\u5b66\u7814\u4fee\u7528\u8cc7\u6599\uff08\u696d\u52d9\u624b\u9806\u66f8\u3001\u5fdc\u5bfe\u65b9\u6cd5\u3001\u30b7\u30b9\u30c6\u30e0\u64cd\u4f5c\u3001\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\uff09<\/p>\n<p>\u3000\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u7528FAQ<\/p>\n\u3000\u7d99\u7d9a\u7814\u4fee\u8cc7\u6599<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u25bc\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30de\u30cb\u30e5\u30a2\u30eb\u4f5c\u6210\u306b\u95a2\u3059\u308b\u8a18\u4e8b\u306f\u3053\u3061\u3089<\/strong><br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2515\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=2372\" target=\"_blank\" rel=\"noopener\" title=\"\">\u3010\u5b9f\u8df5\u30ac\u30a4\u30c9\u3011\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30de\u30cb\u30e5\u30a2\u30eb\u4f5c\u6210\u2502\u91cd\u8981\u6027\u3068\u624b\u9806\u3092\u5fb9\u5e95\u89e3\u8aac\uff01<\/a>\u300d<\/p>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E4%BA%BA%E6%9D%90%E6%8E%A1%E7%94%A8\"><\/span>\u4eba\u6750\u63a1\u7528<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u7528\u304c\u3067\u304d\u308b\u4f53\u5236\u304c\u6574\u3048\u3089\u308c\u305f\u3089\u3001\u3044\u3088\u3044\u3088\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u63a1\u7528\u6d3b\u52d5\u3067\u3059\u3002\u7d44\u7e54\u4f53\u5236\u8a2d\u8a08\u3067\u6c7a\u3081\u305f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u4eba\u54e1\u6570\u306b\u5bfe\u3057\u3066\u8a08\u753b\u7684\u306b\u63a1\u7528\u6d3b\u52d5\u3092\u884c\u3044\u307e\u3057\u3087\u3046\u3002 \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u9650\u3089\u305a\u3001\u73fe\u4ee3\u306b\u304a\u3044\u3066\u4eba\u6750\u4e0d\u8db3\u306f\u3069\u306e\u696d\u754c\u306b\u304a\u3044\u3066\u3082\u8ab2\u984c\u306a\u306e\u3067\u3001\u3044\u304b\u306b\u3057\u3066\u300c\u3053\u3053\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u50cd\u304d\u305f\u3044\u300d\u3068\u601d\u3063\u3066\u3082\u3089\u3048\u308b\u304b\u3001\u307e\u305f\u3069\u306e\u3088\u3046\u306b\u3057\u3066\u4f01\u696d\u306e\u3053\u3068\u3092\u77e5\u3063\u3066\u3082\u3089\u3046\u304b\u306f\u91cd\u8981\u306a\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B9%E3%82%AD%E3%83%AB%E3%82%84%E6%9D%A1%E4%BB%B6%E3%81%AE%E7%A2%BA%E5%AE%9A\"><\/span><strong>\u30b9\u30ad\u30eb\u3084\u6761\u4ef6\u306e\u78ba\u5b9a<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u696d\u52d9\u5185\u5bb9\u306b\u3088\u3063\u3066\u306f\u3001\u52df\u96c6\u3059\u3079\u304d\u4eba\u7269\u50cf\u306f\u7570\u306a\u308a\u307e\u3059\u3002\u81ea\u793e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u50cd\u304f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u6c42\u3081\u3089\u308c\u308b\u30b9\u30ad\u30eb\u306e\u6d17\u3044\u51fa\u3057\u3068\u3001\u30b7\u30d5\u30c8\u306a\u3069\u306e\u52e4\u52d9\u6761\u4ef6\u3092\u307e\u3068\u3081\u3066\u307f\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u80fd\u529b\u304c\u9ad8\u304f\u3001\u76f8\u624b\u306e\u8a71\u3092\u7406\u89e3\u3057\u9069\u5207\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u80fd\u529b\u304c\u3042\u308b\u3053\u3068<\/li>\n\n\n\n<li>\u30b9\u30c8\u30ec\u30b9\u8010\u6027\u304c\u3042\u308b\u3053\u3068<\/li>\n\n\n\n<li>PC\u306e\u57fa\u672c\u7684\u306a\u64cd\u4f5c\u304c\u3067\u304d\u308b\u3053\u3068<\/li>\n\n\n\n<li>\u63a5\u5ba2\u3001\u3082\u3057\u304f\u306f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u7d4c\u9a13\u306e\u3042\u308b\u65b9\u3000\u306a\u3069<\/li>\n<\/ul>\n\n\n\n<p>\u3042\u307e\u308a\u306b\u3082\u3053\u3060\u308f\u308a\u6761\u4ef6\u3092\u76db\u308a\u8fbc\u307f\u3059\u304e\u308b\u3068\u3001\u30de\u30c3\u30c1\u30f3\u30b0\u3059\u308b\u4eba\u6750\u306e\u6bcd\u6570\u304c\u6e1b\u3063\u3066\u3057\u307e\u3046\u305f\u3081\u63a1\u7528\u304c\u3046\u307e\u304f\u3044\u304b\u306a\u304f\u306a\u308b\u6050\u308c\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u3060\u3051\u306f\u6700\u4f4e\u9650\u5fc5\u8981\u306a\u30b9\u30ad\u30eb\u3068\u30e9\u30a4\u30f3\u3092\u6c7a\u3081\u3066\u304a\u304f\u3068\u3088\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%B1%82%E4%BA%BA%E7%A5%A8%E3%81%AE%E4%BD%9C%E6%88%90%E3%81%A8%E5%AA%92%E4%BD%93%E3%81%AE%E9%81%B8%E5%AE%9A\"><\/span><strong>\u6c42\u4eba\u7968\u306e\u4f5c\u6210\u3068\u5a92\u4f53\u306e\u9078\u5b9a<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u52e4\u52d9\u3057\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u308b\u6c42\u8077\u8005\u306f\u3001\u305f\u304f\u3055\u3093\u6848\u4ef6\u3092\u30c1\u30a7\u30c3\u30af\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4ed6\u793e\u306b\u6c42\u8077\u8005\u3092\u53d6\u3089\u308c\u306a\u3044\u3088\u3046\u306b\u3001\u4f01\u696d\u306f\u9b45\u529b\u7684\u306a\u6c42\u4eba\u8868\u3092\u4f5c\u6210\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u5177\u4f53\u7684\u306b\u306f\u696d\u52d9\u5185\u5bb9\u306b\u898b\u5408\u3063\u305f\u7d66\u4e0e\u8a2d\u5b9a\u306b\u3059\u308b\u3001\u798f\u5229\u539a\u751f\u3092\u5145\u5b9f\u3055\u305b\u308b\u3001\u4f01\u696d\u3084\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u96f0\u56f2\u6c17\u304c\u5206\u304b\u308b\u3088\u3046\u306b\u3059\u308b\u3001\u300c\u3053\u3053\u3067\u50cd\u304d\u305f\u3044\u300d\u3068\u601d\u3063\u3066\u3082\u3089\u3048\u308b\u3088\u3046\u306a\u5dee\u5225\u5316\u30dd\u30a4\u30f3\u30c8\u3092\u4f5c\u308b\u306a\u3069\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u52df\u96c6\u3092\u304b\u3051\u308b\u969b\u5a92\u4f53\u306e\u9078\u5b9a\u306b\u3082\u6c17\u3092\u4ed8\u3051\u307e\u3057\u3087\u3046\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u50cd\u304d\u305f\u3044\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u7d4c\u9a13\u306e\u30b9\u30ad\u30eb\u3092\u6d3b\u304b\u305b\u3089\u308c\u308b\u4ed5\u4e8b\u3092\u63a2\u3057\u3066\u3044\u308b\u65b9\u304c\u3088\u304f\u4f7f\u3046\u6c42\u4eba\u5a92\u4f53\u3092\u8abf\u3079\u3066\u63b2\u8f09\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u9078\u8003\u65b9\u6cd5\u306b\u3064\u3044\u3066\u3082\u3001\u66f8\u985e\u9078\u8003\u3067\u307f\u308b\u3079\u304d\u30dd\u30a4\u30f3\u30c8\u3084\u3001\u9762\u63a5\u306e\u969b\u306b\u304b\u306a\u3089\u305a\u78ba\u8a8d\u3057\u3066\u304a\u304f\u3079\u304d\u3053\u3068\u3001\u9069\u6b63\u30c6\u30b9\u30c8\u3084\u30bf\u30a4\u30d4\u30f3\u30b0\u30c6\u30b9\u30c8\u306e\u5b9f\u65bd\u3092\u3059\u308b\u306a\u3069\u3001\u5177\u4f53\u7684\u306b\u6c7a\u3081\u3066\u304a\u304f\u3068\u30b9\u30e0\u30fc\u30ba\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4f01\u696d\u3060\u3051\u3067\u63a1\u7528\u3059\u308b\u306e\u304c\u96e3\u3057\u3044\u5834\u5408\u306f\u3001\u6d3e\u9063\u4f1a\u793e\u3084\u4eba\u6750\u7d39\u4ecb\u4f1a\u793e\u3092\u5229\u7528\u3059\u308b\u306e\u3082\u3072\u3068\u3064\u306e\u65b9\u6cd5\u3067\u3059\u3002\u305d\u308c\u3089\u306e\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u6c42\u4eba\u63b2\u8f09\u3068\u4e8b\u524d\u9762\u63a5\u30fb\u4f01\u696d\u3078\u306e\u7d39\u4ecb\u307e\u3067\u3092\u7121\u6599\u3067\u30b9\u30e0\u30fc\u30ba\u306b\u5bfe\u5fdc\u3057\u3066\u304f\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4eba\u6750\u6d3e\u9063\u3084\u4eba\u6750\u7d39\u4ecb\u3082\u691c\u8a0e\u3057\u305f\u3044\u3068\u3044\u3046\u65b9\u306f\u3001\u4e0b\u8a18\u8a18\u4e8b\u306b\u4eba\u6750\u30b5\u30fc\u30d3\u30b9\u4f1a\u793e\u3092\u3054\u7d39\u4ecb\u3057\u3066\u3044\u307e\u3059\u306e\u3067\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u25bc\u4eba\u6750\u6d3e\u9063\u4f1a\u793e\u30fb\u4eba\u6750\u7d39\u4ecb\u4f1a\u793e\u306e\u7d39\u4ecb\u8a18\u4e8b\u306f\u3053\u3061\u3089<\/strong><br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/1754\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=2372\" target=\"_blank\" rel=\"noopener\" title=\"\">\u3010\u6cd5\u4eba\u5411\u3051\u3011\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u5f37\u3044\u6d3e\u9063\u4f1a\u793e9\u9078\u2502\u9078\u5b9a\u30dd\u30a4\u30f3\u30c8\u3084\u30e1\u30ea\u30c3\u30c8\u3068\u30c7\u30e1\u30ea\u30c3\u30c8\u3092\u89e3\u8aac<\/a>\u300d <br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/1754\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=2372\" target=\"_blank\" rel=\"noopener\" title=\"\">\u3010\u6700\u65b0\u7248\u3011\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u4eba\u6750\u7d39\u4ecb6\u793e\u2502\u30e1\u30ea\u30c3\u30c8\u3068\u30c7\u30e1\u30ea\u30c3\u30c8\u2502\u5fc5\u8981\u624b\u7d9a\u304d\u3084\u9078\u5b9a\u30dd\u30a4\u30f3\u30c8\u3092\u7d39\u4ecb<\/a>\u300d<\/p>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%AA%E3%83%9A%E3%83%AC%E3%83%BC%E3%82%BF%E3%83%BC%E7%A0%94%E4%BF%AE%E3%83%BB%E8%82%B2%E6%88%90\"><\/span>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u7814\u4fee\u30fb\u80b2\u6210<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u30b9\u30bf\u30c3\u30d5\u3092\u63a1\u7528\u3067\u304d\u305f\u5f8c\u306f\u7814\u4fee\u5185\u5bb9\u306e\u69cb\u7bc9\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u65b0\u4eba\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u306f\u30aa\u30ea\u30a8\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u306e\u5b9f\u65bd\u3092\u3057\u3001\u793e\u54e1\u3084\u540c\u671f\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u3068\u308c\u308b\u3088\u3046\u306b\u3057\u307e\u3057\u3087\u3046\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u4f01\u696d\u3084\u88fd\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u7406\u89e3\u304c\u9ad8\u307e\u308b\u3053\u3068\u306f\u3082\u3061\u308d\u3093\u3001\u793e\u54e1\u3084\u540c\u671f\u3068\u306e\u56e3\u7d50\u529b\u304c\u5411\u4e0a\u3057\u307e\u3059\u3002 \u307e\u305f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306e\u57fa\u672c\u7684\u306a\u77e5\u8b58\u3084\u30b9\u30ad\u30eb\u3001\u793e\u5185\u30eb\u30fc\u30eb\u3084\u30de\u30cb\u30e5\u30a2\u30eb\u306a\u3069\u3092\u7fd2\u5f97\u3059\u308b\u305f\u3081\u306e\u6559\u80b2\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u8003\u3048\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u4ee5\u4e0b\u306f\u4e00\u822c\u7684\u306a\u7814\u4fee\u30ab\u30ea\u30ad\u30e5\u30e9\u30e0\u3067\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%BA%A7%E5%AD%A6%E7%A0%94%E4%BF%AE\"><\/span>\u5ea7\u5b66\u7814\u4fee<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u57fa\u790e\u7814\u4fee\u3001\u96fb\u8a71\u5bfe\u5fdc\u306e\u6d41\u308c\u3084\u624b\u9806\u3001\u96fb\u8a71\u5fdc\u5bfe\u306e\u30c8\u30fc\u30af\u7df4\u7fd2\u3001\u96fb\u8a71\u6a5f\u3084\u30b7\u30b9\u30c6\u30e0\u306e\u64cd\u4f5c\u65b9\u6cd5\u306a\u3069\u57fa\u790e\u7684\u306a\u3053\u3068\u304b\u3089\u5b66\u3073\u307e\u3059\u3002\u57fa\u790e\u3092\u5b66\u3093\u3060\u3089\u3001\u6b21\u306b\u30a4\u30ec\u30ae\u30e5\u30e9\u30fc\u5bfe\u5fdc\u306a\u3069\u30b9\u30c6\u30c3\u30d7\u30a2\u30c3\u30d7\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E7%A0%94%E4%BF%AE\"><\/span><strong>\u30b7\u30b9\u30c6\u30e0\u7814\u4fee<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>\u5b9f\u969b\u306b\u4f7f\u7528\u3059\u308b\u96fb\u8a71\u6a5f\u3084\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u3092\u64cd\u4f5c\u3057\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u899a\u3048\u3066\u3082\u3089\u3044\u307e\u3059\u3002\u304a\u5ba2\u69d8\u3068\u306e\u5bfe\u8a71\u5c65\u6b74\u3092\u6b8b\u3059\u65b9\u6cd5\u3084\u3001\u53d7\u6ce8\u53d7\u4ed8\u65b9\u6cd5\u306a\u3069\u3001\u672a\u7d4c\u9a13\u306e\u65b9\u3067\u3082\u308f\u304b\u308a\u3084\u3059\u3044\u30ab\u30ea\u30ad\u30e5\u30e9\u30e0\u3092\u3053\u3053\u308d\u304c\u3051\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%AD%E3%83%BC%E3%83%AB%E3%83%97%E3%83%AC%E3%82%A4%E7%A0%94%E4%BF%AE\"><\/span><strong>\u30ed\u30fc\u30eb\u30d7\u30ec\u30a4\u7814\u4fee<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>\u5ea7\u5b66\u7814\u4fee\u3068\u30b7\u30b9\u30c6\u30e0\u7814\u4fee\u3067\u5b66\u3093\u3060\u3053\u3068\u306e\u5fdc\u7528\u7de8\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u540c\u671f\u30b9\u30bf\u30c3\u30d5\u3001\u3082\u3057\u304f\u306f\u30ea\u30fc\u30c0\u30fc\u3084SV\u3068\u3001\u30ed\u30fc\u30eb\u30d7\u30ec\u30a4\u3092\u884c\u3044\u307e\u3059\u3002\u65b0\u4eba\u30b9\u30bf\u30c3\u30d5\u306f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u5f79\u306b\u306a\u3063\u3066\u3001\u30c8\u30fc\u30af\u30d5\u30ed\u30fc\u901a\u308a\u9032\u3081\u306a\u304c\u3089\u3001\u540c\u6642\u306b\u30b7\u30b9\u30c6\u30e0\u306e\u64cd\u4f5c\u3082\u7df4\u7fd2\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u5341\u5206\u306b\u7df4\u7fd2\u3057\u305f\u3046\u3048\u3067\u554f\u984c\u306a\u3051\u308c\u3070\u3001\u5b9f\u969b\u306b\u304a\u5ba2\u69d8\u306e\u5bfe\u5fdc\u306b\u30c1\u30e3\u30ec\u30f3\u30b8\u3057\u3066\u3044\u304d\u307e\u3059\u3002\u305d\u306e\u969b\u3001\u96a3\u306b\u7ba1\u7406\u8005\u304c\u3064\u3044\u305f\u72b6\u614b\u306b\u3057\u3001\u4f55\u304b\u3042\u3063\u305f\u969b\u306b\u3044\u3064\u3067\u3082\u30d5\u30a9\u30ed\u30fc\u304c\u3067\u304d\u308b\u4f53\u5236\u306b\u3057\u3066\u304a\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u25bc\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u80b2\u6210\u306e\u30dd\u30a4\u30f3\u30c8\u306b\u95a2\u3059\u308b\u8a18\u4e8b\u306f\u3053\u3061\u3089<\/strong><br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/785\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=2372\" target=\"_blank\" rel=\"noopener\" title=\"\">CS\u5411\u4e0a\u3055\u305b\u308b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u80b2\u6210\u6cd5\u3068\u306f\u2502\u5177\u4f53\u7684\u306a\u7814\u4fee\u5185\u5bb9\u3084\u30dd\u30a4\u30f3\u30c8\u306b\u3064\u3044\u3066\u89e3\u8aac<\/a>\u300d<\/p>\n<\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img decoding=\"async\" width=\"300\" height=\"225\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/12\/22044090-300x225.jpg\" alt=\"\" class=\"wp-image-2082\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/12\/22044090-300x225.jpg 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/12\/22044090-1024x768.jpg 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/12\/22044090-768x576.jpg 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/12\/22044090-1536x1152.jpg 1536w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/12\/22044090.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E9%81%8B%E7%94%A8\"><\/span>\u904b\u7528<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u3044\u3088\u3044\u3088\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u7528\u958b\u59cb\u3067\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u3092\u3057\u3066\u3044\u304f\u4e0a\u3067\u3001\u7acb\u3061\u4e0a\u3052\u5f8c\u306e\u8a55\u4fa1\u3068\u6539\u5584\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002\u3053\u3053\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306eKPI\uff08Key Performance Indicators\uff09\u3084\u8a55\u4fa1\u57fa\u6e96\u306e\u8a2d\u5b9a\u3001\u554f\u984c\u3084\u6539\u5584\u70b9\u306e\u628a\u63e1\u3068\u6539\u5584\u7b56\u306e\u5b9f\u884c\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%AEKPI%E3%82%84%E8%A9%95%E4%BE%A1%E5%9F%BA%E6%BA%96\"><\/span><strong>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306eKPI\u3084\u8a55\u4fa1\u57fa\u6e96<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306eKPI\u3084\u8a55\u4fa1\u57fa\u6e96\u306e\u8a2d\u5b9a\u3092\u3057\u305f\u4e0a\u3067\u904b\u55b6\u3092\u306f\u3058\u3081\u307e\u3059\u3002\u5148\u307b\u3069\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u8a2d\u8a08\u306e\u9805\u76ee\u3067\u3044\u304f\u3064\u304b\u4f8b\u3092\u51fa\u3057\u307e\u3057\u305f\u304c\u3001\u5e73\u5747\u901a\u8a71\u6642\u9593\u3001\u7a3c\u50cd\u7387\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306a\u3069\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002\u3053\u308c\u3089\u306eKPI\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u55b6\u72b6\u6cc1\u3092\u8a55\u4fa1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u8a55\u4fa1\u57fa\u6e96\u306e\u8a2d\u5b9a\u306b\u3088\u3063\u3066\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u5411\u4e0a\u3084\u696d\u52d9\u6539\u5584\u306b\u7e4b\u3052\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u25bc\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306eKPI\u306b\u95a2\u3059\u308b\u8a18\u4e8b\u306f\u3053\u3061\u3089<br><\/strong>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/241\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306eKPI\u307e\u3068\u3081\uff5c\u4ee3\u8868\u7684\u306a\u6307\u6a19\u3068\u7b97\u51fa\u65b9\u6cd5\u3092\u89e3\u8aac<\/a>\u300d<br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2992\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306eKPI\uff5c\u4ee3\u8868\u7684\u306a\u9805\u76ee\u30fb\u8a2d\u5b9a\u3059\u308b\u91cd\u8981\u6027\u3092\u89e3\u8aac<\/a>\u300d<\/p>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%95%8F%E9%A1%8C%E3%82%84%E6%94%B9%E5%96%84%E7%82%B9%E3%81%AE%E6%8A%8A%E6%8F%A1%E3%81%A8%E6%94%B9%E5%96%84%E7%AD%96%E3%81%AE%E5%AE%9F%E8%A1%8C\"><\/span><strong>\u554f\u984c\u3084\u6539\u5584\u70b9\u306e\u628a\u63e1\u3068\u6539\u5584\u7b56\u306e\u5b9f\u884c<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u55b6\u306b\u304a\u3044\u3066\u306f\u3001\u5e38\u306b\u554f\u984c\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u554f\u984c\u3092\u628a\u63e1\u3057\u3001\u6539\u5584\u7b56\u3092\u898b\u3064\u3051\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002\u554f\u984c\u70b9\u306e\u628a\u63e1\u306b\u306f\u3001\u9867\u5ba2\u304b\u3089\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u7d50\u679c\u3084\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306a\u3069\u306e\u73fe\u5834\u306e\u58f0\u3092\u53c2\u8003\u306b\u3059\u308b\u3068\u3088\u3044\u3067\u3057\u3087\u3046\u3002 \u305d\u308c\u3089\u306e\u6539\u5584\u7b56\u3068\u3057\u3066\u3001\u30b7\u30b9\u30c6\u30e0\u3084\u8a2d\u5099\u306e\u6539\u5584\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u6559\u80b2\u3084\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3001\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u898b\u76f4\u3057\u306a\u3069\u304c\u8003\u3048\u3089\u308c\u307e\u3059\u3002\u6539\u5584\u7b56\u306e\u5b9f\u884c\u306b\u306f\u3001\u554f\u984c\u70b9\u306e\u512a\u5148\u9806\u4f4d\u4ed8\u3051\u3084\u8a08\u753b\u7684\u306a\u5b9f\u65bd\u304c\u5fc5\u8981\u3067\u3059\u3002\u3053\u306ePDCA\u3092\u7e70\u308a\u8fd4\u3059\u3053\u3068\u3067\u3001\u3088\u308a\u3088\u3044\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%81%BE%E3%81%A8%E3%82%81\"><\/span>\u307e\u3068\u3081<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u7acb\u3061\u4e0a\u3052\u308b\u306b\u306f\u3001\u76ee\u7684\u30fb\u30b4\u30fc\u30eb\u306e\u8a2d\u5b9a\u304b\u3089\u306f\u3058\u307e\u308a\u3001\u73fe\u72b6\u628a\u63e1\u3001\u904b\u55b6\u30d7\u30ed\u30bb\u30b9\u306e\u6574\u5099\u3001\u8a2d\u5099\u3084\u30b7\u30b9\u30c6\u30e0\u306e\u9078\u5b9a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u63a1\u7528\u3068\u80b2\u6210\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u304c\u5b9f\u969b\u306b\u59cb\u307e\u308b\u3068\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u6559\u80b2\u3084\u9867\u5ba2\u30cb\u30fc\u30ba\u3078\u306e\u5bfe\u5fdc\u3001\u30b7\u30b9\u30c6\u30e0\u306e\u30c8\u30e9\u30d6\u30eb\u306a\u3069\u3055\u307e\u3056\u307e\u306a\u8ab2\u984c\u304c\u51fa\u3066\u304f\u308b\u306f\u305a\u3067\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306eKPI\u3084\u8a55\u4fa1\u57fa\u6e96\u3092\u8a2d\u5b9a\u3057\u3001\u554f\u984c\u70b9\u3092\u628a\u63e1\u3057\u3066\u6539\u5584\u7b56\u3092\u5b9f\u884c\u3059\u308b\u3053\u3068\u3067\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u54c1\u8cea\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u7acb\u3061\u4e0a\u3052\u304b\u3089\u904b\u55b6\u30fb\u6539\u5584\u307e\u3067\u306e\u5168\u4f53\u50cf\u3092\u7406\u89e3\u3057\u3001\u9069\u5207\u306a\u53d6\u308a\u7d44\u307f\u3092\u884c\u3046\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002 \u3053\u308c\u3089\u3092\u9069\u5207\u306b\u884c\u3046\u3053\u3068\u3067\u3001\u30b9\u30e0\u30fc\u30ba\u306a\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3084\u4f01\u696d\u306e\u58f2\u308a\u4e0a\u3052\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b\u3053\u3068\u304c\u671f\u5f85\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<div class=\"cta_area\">  <p class=\"cta_ttl\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u7acb\u3061\u4e0a\u3052\u306b\u304a\u60a9\u307f\u3067\u3059\u304b\uff1f<\/p>\n  <p class=\"cta_text\"><li>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u63a1\u7528\u3084\u80b2\u6210\u307e\u3067\u624b\u304c\u56de\u3089\u306a\u3044<li>\u7acb\u3061\u4e0a\u3052\u5f8c\u306e\u904b\u55b6\u30d5\u30ed\u30fc\u306b\u4e0d\u5b89\u304c\u3042\u308b<li>\u77ed\u671f\u9593\u3067\u5b89\u5b9a\u7a3c\u50cd\u3055\u305b\u305f\u3044\u304c\u3001\u793e\u5185\u30ea\u30bd\u30fc\u30b9\u304c\u8db3\u308a\u306a\u3044<br><br>\n\u305d\u3093\u306a\u6642\u306f\u3001BPO\u30b5\u30fc\u30d3\u30b9\u306e\u6d3b\u7528\u3082\u4e00\u3064\u306e\u6709\u52b9\u306a\u624b\u6bb5\u3067\u3059\u3002<br>\n\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\u3067\u306f\u3001\u81ea\u793eBPO\u30bb\u30f3\u30bf\u30fc\u3092\u904b\u55b6\u3057\u3066\u3044\u308b\u30ce\u30a6\u30cf\u30a6\u3092\u6d3b\u304b\u3057\u3066\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u7acb\u3061\u4e0a\u3052\u652f\u63f4\u3092\u884c\u3063\u3066\u304d\u305f\u5b9f\u7e3e\u304c\u3042\u308a\u307e\u3059\u3002<br>\n\u4eba\u6750\u306e\u78ba\u4fdd\u304b\u3089\u904b\u55b6\u8a2d\u8a08\u3001\u54c1\u8cea\u7ba1\u7406\u307e\u3067\u3092\u30c8\u30fc\u30bf\u30eb\u3067\u3054\u652f\u63f4\u53ef\u80fd\u3067\u3059\u3002<br><br>\n\u300c<strong>\u307e\u305a\u306f\u8a71\u3092\u805e\u3044\u3066\u307f\u305f\u3044<\/strong>\u300d\u3060\u3051\u3067\u3082\u5927\u6b53\u8fce\uff01\u304a\u6c17\u8efd\u306b\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u3002<\/p>\n  <p class=\"cta_btn\">\n    <a href=\"https:\/\/willof-work.co.jp\/corp\/contact\/officework\/?utm_source=connenavi&#038;utm_medium=button&#038;utm_campaign=contact&#038;utm_term=2372_2\" target=\"_blank\" rel=\"noopener\">WILLOF\u3078\u76f8\u8ac7\u3059\u308b<\/a>\n  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