{"id":2404,"date":"2023-05-02T15:32:22","date_gmt":"2023-05-02T06:32:22","guid":{"rendered":"https:\/\/callcenternavi.jp\/connenavi\/?post_type=news&#038;p=2404"},"modified":"2025-04-30T16:36:38","modified_gmt":"2025-04-30T07:36:38","slug":"%e3%82%aa%e3%83%a0%e3%83%8b%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%81%a8%e3%81%af%ef%bc%9f%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%82%84%e3%82%b3%e3%83%bc%e3%83%ab%e3%82%bb%e3%83%b3%e3%82%bf%e3%83%bc","status":"publish","type":"news","link":"https:\/\/callcenternavi.jp\/connenavi\/note\/2404\/","title":{"rendered":"\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3068\u306f\uff1f\u30e1\u30ea\u30c3\u30c8\u3084\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u5c0e\u5165\u65b9\u6cd5\u3001\u6210\u529f\u4e8b\u4f8b\u3092\u89e3\u8aac"},"content":{"rendered":"\n<p>\u591a\u69d8\u5316\u3059\u308b\u9867\u5ba2\u30cb\u30fc\u30ba\u306b\u5bfe\u5fdc\u3057\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u4ed8\u52a0\u4fa1\u5024\u3092\u9ad8\u3081\u3066\u3044\u304f\u3053\u3068\u306f\u3069\u306e\u30bb\u30f3\u30bf\u30fc\u306b\u3082\u6c42\u3081\u3089\u308c\u3066\u3044\u307e\u3059\u3002\u305d\u3093\u306a\u4e2d\u3001\u8fd1\u5e74\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u754c\u3067\u306f\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u304c\u8a71\u984c\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u305d\u306e\u6982\u5ff5\u3084\u5b9f\u8df5\u65b9\u6cd5\u304c\u6b63\u78ba\u306b\u7406\u89e3\u3055\u308c\u3066\u3044\u306a\u3044\u30b1\u30fc\u30b9\u3082\u591a\u304f\u898b\u53d7\u3051\u3089\u308c\u307e\u3059\u3002<br><br>\u672c\u8a18\u4e8b\u3067\u306f\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3068\u306f\u4f55\u304b\u3001\u305d\u306e\u6b74\u53f2\u3084\u30e1\u30ea\u30c3\u30c8\u3001\u5c0e\u5165\u4e8b\u4f8b\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306e\u63a8\u9032\u65b9\u6cd5\u3082\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002\u8a18\u4e8b\u3092\u8aad\u3080\u3053\u3068\u3067\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306e\u6982\u8981\u3092\u7406\u89e3\u3057\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u6d3b\u7528\u65b9\u6cd5\u304c\u308f\u304b\u308a\u307e\u3059\u3002\u305c\u3072\u3001\u672c\u8a18\u4e8b\u3092\u53c2\u8003\u306b\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u5316\u3092\u9032\u3081\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u4fa1\u5024\u5411\u4e0a\u306b\u5f79\u7acb\u3066\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<div 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href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2404\/#%E3%82%AD%E3%82%BF%E3%83%A0%E3%83%A9\" >\u30ad\u30bf\u30e0\u30e9<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2404\/#%E3%83%89%E3%82%A5%E3%82%AF%E3%83%A9%E3%83%83%E3%82%BB\" >\u30c9\u30a5\u30af\u30e9\u30c3\u30bb<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2404\/#%E3%82%B8%E3%83%A7%E3%82%A4%E3%83%B3%E3%83%86%E3%83%83%E3%82%AF%E3%82%B9\" >\u30b8\u30e7\u30a4\u30f3\u30c6\u30c3\u30af\u30b9<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2404\/#%E3%81%BE%E3%81%A8%E3%82%81\" >\u307e\u3068\u3081<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%AA%E3%83%A0%E3%83%8B%E3%83%81%E3%83%A3%E3%83%8D%E3%83%AB%E3%81%A8%E3%81%AF\"><\/span>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3068\u306f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3068\u306f\u3001\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u884c\u3046\u305f\u3081\u306e\u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u7d71\u5408\u3057\u3001\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u9867\u5ba2\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u624b\u6cd5<\/strong>\u3067\u3059\u3002<br><br>\u5e97\u8217\u3092\u306f\u3058\u3081\u3068\u3057\u305f\u30aa\u30d5\u30e9\u30a4\u30f3\u30c1\u30e3\u30cd\u30eb\u3068WEB\u30b5\u30a4\u30c8\u3084\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u3088\u3046\u306a\u30aa\u30f3\u30e9\u30a4\u30f3\u30c1\u30e3\u30cd\u30eb\u306a\u3069\u3001\u4f01\u696d\u5185\u306b\u5b58\u5728\u3059\u308b\u30c1\u30e3\u30cd\u30eb\u3092\u7d71\u5408\u3059\u308b\u3053\u3068\u3092\u76ee\u6307\u3057\u307e\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3060\u3051\u306b\u7126\u70b9\u3092\u5f53\u3066\u308b\u3068\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u90e8\u9580\u304c\u6301\u3064\u3055\u307e\u3056\u307e\u306a\u30c1\u30e3\u30cd\u30eb\uff08\u96fb\u8a71\u3001\u30e1\u30fc\u30eb\u30d5\u30a9\u30fc\u30e0\u3001\u30c1\u30e3\u30c3\u30c8\u3001SNS\u306a\u3069\uff09\u3092\u7d71\u5408\u3059\u308b\u3053\u3068\u3092\u6307\u3057\u307e\u3059\u3002<br><br>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\uff08Omnichannel\uff09\u3068\u3044\u3046\u8a00\u8449\u306f\u300cOmni\u300d\uff08\u5168\u3066\u306e\uff09\u3068\u300cChannel\u300d\uff08\u7d4c\u8def\uff09\u3068\u3044\u3046\u8a00\u8449\u304c\u7d44\u307f\u5408\u308f\u3055\u3063\u305f\u9020\u8a9e\u3067\u3059\u3002\u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u7d71\u5408\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u9867\u5ba2\u306f\u72b6\u6cc1\u3084\u597d\u307f\u306b\u5fdc\u3058\u305f\u30c1\u30e3\u30cd\u30eb\u3092\u9078\u629e\u3057\u3066\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u4f01\u696d\u5074\u3082\u9867\u5ba2\u60c5\u5831\u3092\u4e00\u5143\u5316\u3057\u3001\u3088\u308a\u52b9\u679c\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/04\/omni001-1024x576.jpeg\" alt=\"\" class=\"wp-image-2407\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/04\/omni001-1024x576.jpeg 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/04\/omni001-300x169.jpeg 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/04\/omni001-768x432.jpeg 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/04\/omni001-1536x864.jpeg 1536w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/04\/omni001.jpeg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%81%E3%83%A3%E3%83%8D%E3%83%AB%E3%81%AE%E5%A4%89%E9%81%B7\"><\/span>\u30c1\u30e3\u30cd\u30eb\u306e\u5909\u9077<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>\u30c1\u30e3\u30cd\u30eb\u6226\u7565\u306f\u3001\u4f01\u696d\u304c\u9867\u5ba2\u3068\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u884c\u3046\u65b9\u6cd5\u304c\u5909\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u305d\u306e\u5f62\u614b\u3082\u5909\u9077<\/strong>\u3057\u3066\u304d\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"726\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/04\/chanenel-1024x726.png\" alt=\"\" class=\"wp-image-2406\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/04\/chanenel-1024x726.png 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/04\/chanenel-300x213.png 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/04\/chanenel-768x545.png 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/04\/chanenel-1536x1090.png 1536w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/04\/chanenel.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><a href=\"https:\/\/www.slideshare.net\/THINKJAM\/wo-vol22-staples\" target=\"_blank\" rel=\"noopener\" title=\"\">\u3010\u51fa\u5178\uff1aWo! vol.22 \u5c0f\u58f2\u308a\u306e\u672a\u6765\u304c\u898b\u3048\u308bStaples\u306e\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30b9\u30c8\u30a2\u3011<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B7%E3%83%B3%E3%82%B0%E3%83%AB%E3%83%81%E3%83%A3%E3%83%8D%E3%83%AB\"><\/span>\u30b7\u30f3\u30b0\u30eb\u30c1\u30e3\u30cd\u30eb<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>\u30b7\u30f3\u30b0\u30eb\u30c1\u30e3\u30cd\u30eb\u306f\u3001\u4f01\u696d\u3068\u9867\u5ba2\u306e\u30c1\u30e3\u30cd\u30eb\u304c\u4e00\u3064\u306b\u9650\u5b9a\u3055\u308c\u3066\u3044\u308b\u72b6\u614b<\/strong>\u306e\u3053\u3068\u3067\u3059\u3002\u4f8b\u3048\u3070\u3001\u4f01\u696d\u304c\u4e3b\u306b\u96fb\u8a71\u3084\u5e97\u8217\u3067\u306e\u307f\u5bfe\u5fdc\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u6307\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u304b\u3064\u3066\u306f\u30b7\u30f3\u30b0\u30eb\u30c1\u30e3\u30cd\u30eb\u306e\u307f\u304c\u4e3b\u6d41\u3067\u3057\u305f\u304c\u3001\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u306e\u666e\u53ca\u306b\u4f34\u3044\u3001\u9867\u5ba2\u30cb\u30fc\u30ba\u306e\u591a\u69d8\u5316\u3057\u3066\u304d\u305f\u3053\u3068\u3067\u3001\u30b7\u30f3\u30b0\u30eb\u30c1\u30e3\u30cd\u30eb\u3060\u3051\u3067\u306f\u5bfe\u5fdc\u3057\u304d\u308c\u306a\u304f\u306a\u308a\u307e\u3057\u305f\u3002\u305d\u306e\u7d50\u679c\u3001\u6b21\u306b\u300c\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u300d\u304c\u767b\u5834\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%9E%E3%83%AB%E3%83%81%E3%83%81%E3%83%A3%E3%83%8D%E3%83%AB\"><\/span>\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u306f\u3001\u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb\uff08\u96fb\u8a71\u3001\u30e1\u30fc\u30eb\u3001\u30c1\u30e3\u30c3\u30c8\u306a\u3069\uff09\u3092\u7528\u610f\u3057\u3066\u9867\u5ba2\u306b\u9078\u629e\u80a2\u3092\u63d0\u4f9b\u3059\u308b\u624b\u6cd5<\/strong>\u3067\u3059\u3002\u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u30b7\u30f3\u30b0\u30eb\u30c1\u30e3\u30cd\u30eb\u3088\u308a\u306f\u5229\u4fbf\u6027\u304c\u5411\u4e0a\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u3057\u304b\u3057\u3001\u5404\u30c1\u30e3\u30cd\u30eb\u304c\u72ec\u7acb\u3057\u3066\u3044\u308b\u305f\u3081\u3001\u9867\u5ba2\u60c5\u5831\u306e\u4e00\u5143\u5316\u304c\u96e3\u3057\u304f\u3001\u9867\u5ba2\u4f53\u9a13\u306e\u7d99\u7d9a\u6027\u304c\u78ba\u4fdd\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f\u3002\u305d\u3053\u3067\u3001\u9867\u5ba2\u60c5\u5831\u3092\u7d71\u5408\u3057\u3066\u4e00\u8cab\u6027\u306e\u3042\u308b\u5bfe\u5fdc\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u305f\u300c\u30af\u30ed\u30b9\u30c1\u30e3\u30cd\u30eb\u300d\u304c\u767b\u5834\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u25bc\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u306f\u3053\u3061\u3089<\/strong><br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/4736\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u3068\u306f\uff1f\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3068\u306e\u9055\u3044\u3001\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3001\u5c0e\u5165\u30b9\u30c6\u30c3\u30d7\u3092\u89e3\u8aac<\/a>\u300d<\/p>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%AF%E3%83%AD%E3%82%B9%E3%83%81%E3%83%A3%E3%83%8D%E3%83%AB\"><\/span>\u30af\u30ed\u30b9\u30c1\u30e3\u30cd\u30eb<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>\u30af\u30ed\u30b9\u30c1\u30e3\u30cd\u30eb\u306f\u3001\u9867\u5ba2\u304c\u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u884c\u304d\u6765\u3057\u306a\u304c\u3089\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3092\u53ef\u80fd\u306b\u3057\u305f\u624b\u6cd5<\/strong>\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u3069\u306e\u30c1\u30e3\u30cd\u30eb\u304b\u3089\u5165\u3063\u3066\u304d\u3066\u3082\u4e00\u8cab\u3057\u305f\u5bfe\u5fdc\u304c\u3067\u304d\u3001\u9867\u5ba2\u4f53\u9a13\u306e\u7d99\u7d9a\u6027\u304c\u5411\u4e0a\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u3057\u304b\u3057\u306a\u304c\u3089\u3001\u5404\u30c1\u30e3\u30cd\u30eb\u9593\u306e\u9023\u643a\u304c\u5341\u5206\u3067\u306a\u3044\u5834\u5408\u3001\u60c5\u5831\u306e\u65ad\u7247\u5316\u304c\u751f\u3058\u308b\u554f\u984c\u304c\u6b8b\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u25bc\u30af\u30ed\u30b9\u30c1\u30e3\u30cd\u30eb\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u306f\u3053\u3061\u3089<br><\/strong>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/4758\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30af\u30ed\u30b9\u30c1\u30e3\u30cd\u30eb\u3068\u306f\uff1f\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3068\u306e\u9055\u3044\u3084\u30e1\u30ea\u30c3\u30c8\u30fb\u5c0e\u5165\u65b9\u6cd5\u3092\u89e3\u8aac<\/a>\u300d<\/p>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%AA%E3%83%A0%E3%83%8B%E3%83%81%E3%83%A3%E3%83%8D%E3%83%AB%E3%81%AE%E8%AA%95%E7%94%9F\"><\/span>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306e\u8a95\u751f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u3053\u306e\u3088\u3046\u306b\u3001\u30c1\u30e3\u30cd\u30eb\u6226\u7565\u306f\u3001\u9867\u5ba2\u30cb\u30fc\u30ba\u306e\u591a\u69d8\u5316\u3084\u6280\u8853\u306e\u9032\u5316\u306b\u5fdc\u3058\u3066\u5909\u9077\u3057\u3066\u304d\u307e\u3057\u305f\u3002\u305d\u3057\u3066\u3001\u3053\u308c\u3089\u306e\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306b\u3001\u73fe\u5728\u306e\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u304c\u6ce8\u76ee\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306f\u3001\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u9867\u5ba2\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u4e00\u5143\u5316\u3092\u5b9f\u73fe\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u3068\u9867\u5ba2\u53cc\u65b9\u306b\u30e1\u30ea\u30c3\u30c8\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%B7%B7%E5%90%8C%E3%81%95%E3%82%8C%E3%81%8C%E3%81%A1%E3%81%AA%E3%80%8CO2O%E3%80%8D%E3%80%8COMO%E3%80%8D%E3%81%A8%E3%81%AE%E9%81%95%E3%81%84\"><\/span>\u6df7\u540c\u3055\u308c\u304c\u3061\u306a\u300cO2O\u300d\u300cOMO\u300d\u3068\u306e\u9055\u3044<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3068\u306f\u7570\u306a\u308b\u6982\u5ff5\u3067\u3042\u308a\u306a\u304c\u3089\u3001\u6df7\u540c\u3055\u308c\u304c\u3061\u306a\u300cO2O\uff08Online to Offline\uff09\u300d\u3068\u300cOMO\uff08Online Merge Offline\uff09\u300d\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<strong>\u3053\u308c\u30893\u3064\u306e\u6982\u5ff5\u306f\u3001\u9867\u5ba2\u4f53\u9a13\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3067\u3042\u308b\u70b9\u3067\u306f\u5171\u901a\u3057\u3066\u3044\u307e\u3059\u304c\u3001\u305d\u308c\u305e\u308c\u306e\u30b9\u30b3\u30fc\u30d7\u304c\u7570\u306a\u308a<\/strong>\u307e\u3059\u3002<\/p>\n\n\n<table style=\"height: 98px; width: 100%; border-collapse: collapse;\">\n<thead>\n<tr style=\"height: 23px;\">\n<td style=\"width: 16.3095%; height: 23px; background-color: #31529c;\"><span style=\"color: #ffffff;\"><strong>\u7528\u8a9e<\/strong><\/span><\/td>\n<td style=\"width: 42.2619%; height: 23px; background-color: #31529c;\"><span style=\"color: #ffffff;\"><strong>\u6982\u8981 <\/strong><\/span><\/td>\n<td style=\"width: 41.4285%; height: 23px; background-color: #31529c;\"><span style=\"color: #ffffff;\"><strong>\u4f8b<\/strong><\/span><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"height: 105px;\">\n<td style=\"width: 16.3095%; height: 18px; background-color: #d3dcf5;\">O2O<\/td>\n<td style=\"width: 42.2619%; height: 18px;\">\u30aa\u30f3\u30e9\u30a4\u30f3\u3068\u30aa\u30d5\u30e9\u30a4\u30f3\u3092\u3064\u306a\u3050\u53d6\u308a\u7d44\u307f<\/td>\n<td style=\"width: 41.4285%; height: 18px;\">EC\u30b5\u30a4\u30c8\u3067\u306e\u4e88\u7d04\u2192\u5b9f\u5e97\u8217\u3067\u306e\u5546\u54c1\u8cfc\u5165<\/td>\n<\/tr>\n<tr style=\"height: 105px;\">\n<td style=\"width: 16.3095%; height: 10px; background-color: #d3dcf5;\">\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb<\/td>\n<td style=\"width: 42.2619%; height: 10px;\">\u9867\u5ba2\u304c\u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u5229\u7528\u3067\u304d\u308b\u72b6\u614b<\/td>\n<td style=\"width: 41.4285%; height: 10px;\">\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u96fb\u8a71\u3001\u30e1\u30fc\u30eb\u3001\u30c1\u30e3\u30c3\u30c8\u306e\u4e00\u5143\u7ba1\u7406<\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 105px;\">\n<td style=\"width: 16.3095%; height: 47px; background-color: #d3dcf5;\">OMO<\/td>\n<td style=\"width: 42.2619%; height: 47px;\">\u30aa\u30f3\u30e9\u30a4\u30f3\u3068\u30aa\u30d5\u30e9\u30a4\u30f3\u306e\u5883\u754c\u3092\u306a\u304f\u3057\u3001\u4e21\u8005\u3092\u878d\u5408\u3055\u305b\u305f\u53d6\u308a\u7d44\u307f<\/td>\n<td style=\"width: 41.4285%; height: 47px;\">\u5b9f\u5e97\u8217\u3067\u306e\u8cfc\u8cb7\u30c7\u30fc\u30bf\u3092\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u5206\u6790\u3057\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%AA%E3%83%A0%E3%83%8B%E3%83%81%E3%83%A3%E3%83%8D%E3%83%AB%E3%81%A8%E3%80%8CO2O%E3%80%8D%E3%81%A8%E3%81%AE%E9%81%95%E3%81%84\"><\/span>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3068\u300cO2O\u300d\u3068\u306e\u9055\u3044<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>\u300cO2O\uff08Online to Offline\uff09\u300d\u3068\u306f\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u3068\u30aa\u30d5\u30e9\u30a4\u30f3\u306e\u4e16\u754c\u3092\u3064\u306a\u3050\u53d6\u308a\u7d44\u307f\u3067\u3042\u308a\u3001\u4e3b\u306b\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u9867\u5ba2\u3092\u7372\u5f97\u3057\u3001\u30aa\u30d5\u30e9\u30a4\u30f3\u3067\u306e\u8cfc\u8cb7\u3084\u30b5\u30fc\u30d3\u30b9\u5229\u7528\u306b\u3064\u306a\u3052\u308b\u624b\u6cd5<\/strong>\u3067\u3059\u3002\u4f8b\u3048\u3070\u3001EC\u30b5\u30a4\u30c8\u3067\u306e\u5546\u54c1\u691c\u7d22\u3084\u4e88\u7d04\u3092\u3001\u5b9f\u5e97\u8217\u3067\u306e\u5546\u54c1\u8cfc\u5165\u3084\u30b5\u30fc\u30d3\u30b9\u5229\u7528\u306b\u3064\u306a\u3052\u308b\u3053\u3068\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<br><br>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3067\u306f\u96fb\u8a71\u3001\u30e1\u30fc\u30eb\u3001\u30c1\u30e3\u30c3\u30c8\u3001SNS\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30c1\u30e3\u30cd\u30eb\u3092\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u3064\u306a\u3052\u3001\u9867\u5ba2\u304c\u81ea\u7531\u306b\u5207\u308a\u66ff\u3048\u306a\u304c\u3089\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3067\u304d\u308b\u72b6\u614b\u3092\u8ffd\u6c42\u3057\u3066\u3044\u307e\u3059\u3002\u4e00\u65b9\u3067\u3001O2O\u306f\u30aa\u30f3\u30e9\u30a4\u30f3\u4e0a\u3067\u306e\u60c5\u5831\u63d0\u4f9b\u3084\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6d3b\u52d5\u3092\u901a\u3058\u3066\u3001\u9867\u5ba2\u3092\u30aa\u30d5\u30e9\u30a4\u30f3\u306e\u5e97\u8217\u3084\u30b5\u30fc\u30d3\u30b9\u3078\u8a98\u5c0e\u3059\u308b\u3053\u3068\u3092\u91cd\u8996\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%AA%E3%83%A0%E3%83%8B%E3%83%81%E3%83%A3%E3%83%8D%E3%83%AB%E3%81%A8%E3%80%8COMO%E3%80%8D%E3%81%A8%E3%81%AE%E9%81%95%E3%81%84\"><\/span>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3068\u300cOMO\u300d\u3068\u306e\u9055\u3044<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>\u300cOMO\uff08Online Merge Offline\uff09\u300d\u306f\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u3068\u30aa\u30d5\u30e9\u30a4\u30f3\u306e\u5883\u754c\u3092\u306a\u304f\u3057\u3001\u4e21\u8005\u3092\u878d\u5408\u3055\u305b\u305f\u53d6\u308a\u7d44\u307f<\/strong>\u3067\u3059\u3002OMO\u306f\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u3068\u30aa\u30d5\u30e9\u30a4\u30f3\u306e\u60c5\u5831\u3084\u30b5\u30fc\u30d3\u30b9\u304c\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u3064\u306a\u304c\u308a\u3001\u9867\u5ba2\u304c\u81ea\u7531\u306b\u884c\u304d\u6765\u3067\u304d\u308b\u72b6\u6cc1\u3092\u76ee\u6307\u3057\u307e\u3059\u3002\u4f8b\u3068\u3057\u3066\u3001\u5b9f\u5e97\u8217\u3067\u306e\u8cfc\u8cb7\u30c7\u30fc\u30bf\u3092\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u5206\u6790\u3057\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>OMO\u306f\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306e\u767a\u5c55\u5f62\u3068\u3082\u8a00\u3048\u308b\u6982\u5ff5\u3067\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306f\u4e3b\u306b\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30c1\u30e3\u30cd\u30eb\u306b\u7126\u70b9\u3092\u5f53\u3066\u3066\u3044\u308b\u306e\u306b\u5bfe\u3057\u3001OMO\u306f\u30aa\u30f3\u30e9\u30a4\u30f3\u3068\u30aa\u30d5\u30e9\u30a4\u30f3\u4e21\u65b9\u306e\u60c5\u5831\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u9023\u643a\u3092\u91cd\u8996\u3057\u3001\u3088\u308a\u4e00\u5c64\u306e\u9867\u5ba2\u4f53\u9a13\u5411\u4e0a\u3092\u76ee\u6307\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u3088\u3046\u306b\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3001O2O\u3001OMO\u306f\u305d\u308c\u305e\u308c\u7570\u306a\u308b\u30b9\u30b3\u30fc\u30d7\u3067\u3001\u9867\u5ba2\u4f53\u9a13\u306e\u5411\u4e0a\u3092\u76ee\u6307\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u6982\u5ff5\u3092\u7406\u89e3\u3057\u3001\u9069\u5207\u306b\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308b\u4ed8\u52a0\u4fa1\u5024\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%AA%E3%83%A0%E3%83%8B%E3%83%81%E3%83%A3%E3%83%8D%E3%83%AB%E3%81%8C%E6%B3%A8%E7%9B%AE%E3%81%95%E3%82%8C%E3%82%8B%E3%82%88%E3%81%86%E3%81%AB%E3%81%AA%E3%81%A3%E3%81%9F%E8%83%8C%E6%99%AF\"><\/span>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u304c\u6ce8\u76ee\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u80cc\u666f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u304c\u6ce8\u76ee\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u80cc\u666f\u306b\u306f\u3001\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u306e\u666e\u53ca\u306b\u3088\u308b\u8cfc\u8cb7\u884c\u52d5\u306e\u5909\u5316\u3084\u5728\u5eab\u7ba1\u7406\u554f\u984c\u3001\u30b3\u30ed\u30ca\u306b\u3088\u308b\u30aa\u30f3\u30e9\u30a4\u30f3\u5316<\/strong>\u304c\u3042\u308a\u307e\u3059\u3002<br><br>\u8fd1\u5e74\u3001\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u306e\u666e\u53ca\u306b\u3088\u308a\u3001\u9867\u5ba2\u306f\u69d8\u3005\u306a\u30c1\u30e3\u30cd\u30eb\u3092\u5229\u7528\u3057\u306a\u304c\u3089\u60c5\u5831\u53ce\u96c6\u3084\u8cfc\u5165\u3092\u884c\u3046\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u3063\u3066\u3001\u9867\u5ba2\u306e\u63a5\u70b9\u304c\u5897\u3048\u3001\u4f01\u696d\u9593\u7af6\u4e89\u3082\u6fc0\u5316\u3057\u3066\u3044\u307e\u3059\u3002\u307e\u305f\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u3068\u30aa\u30d5\u30e9\u30a4\u30f3\u3067\u306e\u8cfc\u8cb7\u884c\u52d5\u304c\u8907\u96d1\u5316\u3057\u3066\u304a\u308a\u3001\u5f93\u6765\u306e\u30b7\u30f3\u30b0\u30eb\u30c1\u30e3\u30cd\u30eb\u3084\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u3067\u306f\u5bfe\u5fdc\u3057\u304d\u308c\u306a\u304f\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3067\u306f\u3001\u5728\u5eab\u7ba1\u7406\u554f\u984c\u3082\u89e3\u6c7a\u304c\u671f\u5f85\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u5f93\u6765\u3001\u5728\u5eab\u7ba1\u7406\u306f\u30c1\u30e3\u30cd\u30eb\u3054\u3068\u306b\u72ec\u7acb\u3057\u3066\u884c\u308f\u308c\u3066\u3044\u307e\u3057\u305f\u304c\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3067\u306f\u30c1\u30e3\u30cd\u30eb\u9593\u3067\u306e\u5728\u5eab\u60c5\u5831\u306e\u5171\u6709\u304c\u53ef\u80fd\u306b\u306a\u308b\u305f\u3081\u3001\u5728\u5eab\u306e\u6700\u9069\u5316\u3084\u58f2\u4e0a\u6a5f\u4f1a\u306e\u640d\u5931\u3092\u9632\u3050\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u3088\u3046\u306a\u80cc\u666f\u304b\u3089\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306f\u4f01\u696d\u306b\u3068\u3063\u3066\u6709\u76ca\u306a\u53d6\u308a\u7d44\u307f\u3068\u3057\u3066\u6ce8\u76ee\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3055\u3089\u306b\u3001\u30b3\u30ed\u30ca\u306b\u3088\u3063\u3066\u30aa\u30d5\u30e9\u30a4\u30f3\u30c1\u30e3\u30cd\u30eb\u304c\u4e00\u6642\u7684\u306b\u6a5f\u80fd\u3057\u306a\u304f\u306a\u3063\u305f\u3053\u3068\u304b\u3089\u30aa\u30f3\u30e9\u30a4\u30f3\u5316\u304c\u52a0\u901f\u3057\u305f\u3053\u3068\u3067\u591a\u304f\u306e\u4f01\u696d\u306b\u3068\u3063\u3066\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u5316\u306f\u55ab\u7dca\u306e\u8ab2\u984c\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/23140110-300x300.jpg\" alt=\"\" class=\"wp-image-2420\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/23140110-300x300.jpg 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/23140110-1024x1024.jpg 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/23140110-150x150.jpg 150w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/23140110-768x768.jpg 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/23140110.jpg 1200w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%AA%E3%83%A0%E3%83%8B%E3%83%81%E3%83%A3%E3%83%8D%E3%83%AB%E3%81%AE%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\"><\/span>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306e\u30e1\u30ea\u30c3\u30c8<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306e\u30e1\u30ea\u30c3\u30c8\u306f\u3001\u6a5f\u4f1a\u640d\u5931\u306e\u524a\u6e1b\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u7d71\u5408\u7684\u306b\u5206\u6790\u3067\u304d\u308b\u70b9\u3067\u3059\u3002\u3053\u308c\u3089\u306e\u8981\u7d20\u304c\u4f01\u696d\u306b\u304a\u3051\u308b\u7af6\u4e89\u529b\u5411\u4e0a\u3084\u9867\u5ba2\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u672c\u7ae0\u3067\u306f\u3001\u305d\u308c\u305e\u308c\u306e\u30e1\u30ea\u30c3\u30c8\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%A9%9F%E4%BC%9A%E6%90%8D%E5%A4%B1%E3%81%AE%E5%89%8A%E6%B8%9B\"><\/span>\u6a5f\u4f1a\u640d\u5931\u306e\u524a\u6e1b<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306e\u53d6\u308a\u7d44\u307f\u306f\u300c\u30b7\u30e7\u30fc\u30eb\u30fc\u30df\u30f3\u30b0\u300d\u554f\u984c\u3078\u306e\u5bfe\u7b56\u3068\u3057\u3066\u91cd\u8981\u3067\u3059\u3002\u30b7\u30e7\u30fc\u30eb\u30fc\u30df\u30f3\u30b0\u3068\u306f\u3001\u9867\u5ba2\u304c\u5b9f\u5e97\u8217\u3067\u5546\u54c1\u3092\u898b\u3066\u89e6\u308c\u308b\u3082\u306e\u306e\u3001\u6700\u7d42\u7684\u306b\u306f\u30aa\u30f3\u30e9\u30a4\u30f3\u30b7\u30e7\u30c3\u30d7\u3067\u8cfc\u5165\u3059\u308b\u884c\u70ba\u306e\u3053\u3068\u3092\u6307\u3057\u307e\u3059\u3002\u30b7\u30e7\u30fc\u30eb\u30fc\u30df\u30f3\u30b0\u306f\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u4ed6\u306eEC\u30b5\u30a4\u30c8\u7b49\u306b\u6d41\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u3001\u4f01\u696d\u306b\u3068\u3063\u3066\u5927\u304d\u306a\u6a5f\u4f1a\u640d\u5931\u3068\u306a\u308a\u307e\u3059\u3002<br><br>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u6226\u7565\u306b\u3088\u3063\u3066\u3001\u9867\u5ba2\u306f\u30aa\u30d5\u30e9\u30a4\u30f3\u3068\u30aa\u30f3\u30e9\u30a4\u30f3\u306e\u8cfc\u8cb7\u30d7\u30ed\u30bb\u30b9\u3092\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u3064\u306a\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<br>\u4f8b\u3048\u3070\u3001\u5b9f\u5e97\u8217\u3067\u6c17\u306b\u5165\u3063\u305f\u5546\u54c1\u304c\u5728\u5eab\u5207\u308c\u306e\u5834\u5408\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u30b7\u30e7\u30c3\u30d7\u3067\u305d\u306e\u5546\u54c1\u3092\u7c21\u5358\u306b\u8cfc\u5165\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u304c\u4ed6\u306eEC\u30b5\u30a4\u30c8\u306b\u6d41\u308c\u308b\u306e\u3092\u9632\u304e\u307e\u3059\u3002\u307e\u305f\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u6226\u7565\u3067\u306f\u3001\u5b9f\u5e97\u8217\u3067\u306e\u8cfc\u8cb7\u60c5\u5831\u3084\u30aa\u30f3\u30e9\u30a4\u30f3\u30b7\u30e7\u30c3\u30d7\u3067\u306e\u8cfc\u8cb7\u60c5\u5831\u3092\u7d71\u5408\u3057\u3001\u9867\u5ba2\u306b\u9069\u5207\u306a\u60c5\u5831\u63d0\u4f9b\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<br><br>\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u304c\u5546\u54c1\u3092\u63a2\u3059\u624b\u9593\u304c\u6e1b\u308a\u3001\u8cfc\u5165\u307e\u3067\u306e\u30d7\u30ed\u30bb\u30b9\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u306a\u308a\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u53d6\u308a\u7d44\u307f\u306b\u3088\u3063\u3066\u3001\u30b7\u30e7\u30fc\u30eb\u30fc\u30df\u30f3\u30b0\u554f\u984c\u3092\u7de9\u548c\u3057\u3001\u6a5f\u4f1a\u640d\u5931\u3092\u524a\u6e1b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E9%A1%A7%E5%AE%A2%E6%BA%80%E8%B6%B3%E5%BA%A6%E3%81%AE%E5%90%91%E4%B8%8A\"><\/span>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3067\u306f\u3001\u9867\u5ba2\u304c\u4efb\u610f\u306e\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u3001\u4efb\u610f\u306e\u65b9\u6cd5\u3067\u5546\u54c1\u3092\u8cfc\u5165\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u5e97\u8217\u3084WEB\u30b5\u30a4\u30c8\u3001\u96fb\u8a71\u53d7\u6ce8\u306a\u3069\u3001\u9867\u5ba2\u304c\u6700\u3082\u4fbf\u5229\u3060\u3068\u611f\u3058\u308b\u30c1\u30e3\u30cd\u30eb\u3092\u9078\u629e\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<br>\u4f8b\u3048\u3070\u3001\u9867\u5ba2\u306f\u5e97\u8217\u3067\u5546\u54c1\u3092\u78ba\u8a8d\u3057\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u8cfc\u5165\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u9006\u306b\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u5546\u54c1\u3092\u5341\u5206\u306b\u30ea\u30b5\u30fc\u30c1\u3057\u3066\u304b\u3089\u5e97\u8217\u3067\u8cfc\u5165\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002\u307e\u305f\u3001\u4f55\u304b\u554f\u3044\u5408\u308f\u305b\u3092\u3057\u305f\u3044\u6642\u3082\u3001\u96fb\u8a71\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u30c1\u30e3\u30c3\u30c8\u3084\u30e1\u30fc\u30eb\u7b49\u3067\u554f\u3044\u5408\u308f\u305b\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u308b\u305f\u3081\u3001\u305d\u306e\u6642\u3005\u306b\u6700\u9069\u306a\u65b9\u6cd5\u3067\u30b3\u30f3\u30bf\u30af\u30c8\u3067\u304d\u307e\u3059\u3002<br><br>\u30aa\u30f3\u30e9\u30a4\u30f3\u3068\u30aa\u30d5\u30e9\u30a4\u30f3\u306e\u4f53\u9a13\u304c\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u7e4b\u304c\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306f\u81ea\u5206\u306b\u6700\u9069\u306a\u8cfc\u8cb7\u65b9\u6cd5\u3092\u9078\u629e\u3067\u304d\u308b\u305f\u3081\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u5411\u4e0a\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u25bc\u9867\u5ba2\u6e80\u8db3\u5ea6\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u306f\u3053\u3061\u3089<br><\/strong>\u300c<a title=\"\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/4278\/\" target=\"_blank\" rel=\"noopener\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u9867\u5ba2\u6e80\u8db3\u5ea6\uff08CS\uff09\u3068\u306f\uff1f\u5b9a\u7fa9\u304b\u3089\u5411\u4e0a\u65b9\u6cd5\u307e\u3067\u5fb9\u5e95\u89e3\u8aac<\/a>\u300d<br>\u300c<a title=\"\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/5064\/\" target=\"_blank\" rel=\"noopener\">CSAT\u3068\u306f\u2502\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u5fc5\u9808\u306eKPI\u8a08\u6e2c\u65b9\u6cd5\u3068\u65bd\u7b56\u3092\u7d39\u4ecb<\/a>\u300d<\/p>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E9%A1%A7%E5%AE%A2%E3%83%87%E3%83%BC%E3%82%BF%E3%82%92%E7%B5%B1%E5%90%88%E7%9A%84%E3%81%AB%E5%88%86%E6%9E%90%E3%81%A7%E3%81%8D%E3%82%8B\"><\/span>\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u7d71\u5408\u7684\u306b\u5206\u6790\u3067\u304d\u308b<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3067\u306f\u3001\u4f01\u696d\u306f\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u7d71\u5408\u7684\u306b\u7ba1\u7406\u3057\u3001\u5404\u30c1\u30e3\u30cd\u30eb\u3067\u306e\u8cfc\u8cb7\u5c65\u6b74\u3084\u884c\u52d5\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3066\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u60c5\u5831\u63d0\u4f9b\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u304c\u3069\u306e\u30c1\u30e3\u30cd\u30eb\u3067\u3069\u306e\u3088\u3046\u306a\u5546\u54c1\u306b\u8208\u5473\u3092\u793a\u3057\u3066\u3044\u308b\u304b\u3001\u3069\u306e\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u8cfc\u5165\u306b\u81f3\u308b\u304b\u3068\u3044\u3063\u305f\u60c5\u5831\u3092\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u53ef\u8996\u5316\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u9867\u5ba2\u3068\u306e\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306e\u6700\u9069\u5316\u3084\u8ca9\u4fc3\u306b\u6d3b\u304b\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u305f\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u306e\u5411\u4e0a\u306f\u3001\u9867\u5ba2\u306e\u30ea\u30d4\u30fc\u30c8\u7387\u3084\u30d6\u30e9\u30f3\u30c9\u3078\u306e\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\u3092\u9ad8\u3081\u308b\u3053\u3068\u306b\u3064\u306a\u304c\u308a\u3001\u4f01\u696d\u306b\u3068\u3063\u3066\u3082\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%AA%E3%83%A0%E3%83%8B%E3%83%81%E3%83%A3%E3%83%8D%E3%83%AB%E3%82%92%E5%AE%9F%E7%8F%BE%E3%81%99%E3%82%8B%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0\"><\/span>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3092\u5b9f\u73fe\u3059\u308b\u30b7\u30b9\u30c6\u30e0<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u6226\u7565\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u69d8\u3005\u306a\u30b7\u30b9\u30c6\u30e0\u304c\u91cd\u8981\u306a\u5f79\u5272\u3092\u679c\u305f\u3057\u307e\u3059\u3002\u672c\u7ae0\u3067\u306f\u3001CRM\u3001IVR\/\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3001FAQ\u30b7\u30b9\u30c6\u30e0\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306a\u3069\u306e\u30b7\u30b9\u30c6\u30e0\u3092\u7d39\u4ecb\u3057\u3001\u305d\u308c\u305e\u308c\u304c\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u5316\u306b\u3069\u306e\u3088\u3046\u306b\u5bc4\u4e0e\u3059\u308b\u306e\u304b\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"CRM\"><\/span>CRM<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u6226\u7565\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306b\u306f\u3001\u9867\u5ba2\u60c5\u5831\u3092\u4e00\u5143\u5316\u3057\u3066\u7ba1\u7406\u3059\u308b\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002CRM\uff08Customer Relationship Management\uff09\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u9867\u5ba2\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\u3067\u304d\u308b\u30c4\u30fc\u30eb\u3067\u3042\u308a\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u5316\u306b\u304a\u3044\u3066\u91cd\u8981\u306a\u5f79\u5272\u3092\u679c\u305f\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>CRM\u306b\u3088\u3063\u3066\u9867\u5ba2\u60c5\u5831\u3092\u7d71\u5408\u7684\u306b\u628a\u63e1\u3057\u3001\u5404\u30c1\u30e3\u30cd\u30eb\u3067\u4e00\u8cab\u6027\u306e\u3042\u308b\u9069\u5207\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u884c\u3046\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002CRM\u306e\u6d3b\u7528\u306b\u3088\u308a\u3001\u9867\u5ba2\u5bfe\u5fdc\u306e\u8cea\u3092\u5411\u4e0a\u3055\u305b\u308b\u3068\u3068\u3082\u306b\u3001\u8ca9\u58f2\u30c1\u30e3\u30cd\u30eb\u9593\u3067\u306e\u60c5\u5831\u9023\u643a\u3092\u5f37\u5316\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u305f\u3081\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u6226\u7565\u306b\u304a\u3044\u3066\u306f\u6b20\u304b\u305b\u306a\u3044\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u25bcCRM\u306b\u95a2\u3059\u308b\u8a18\u4e8b\u306f\u3053\u3061\u3089<\/strong><br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2475\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=2404\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067CRM\u3092\u52b9\u679c\u7684\u306b\u6d3b\u7528\u3059\u308b\u65b9\u6cd5\u3068\u306f\uff1f\u5c0e\u5165\u304b\u3089\u898b\u76f4\u3057\u307e\u3067\u89e3\u8aac<\/a>\u300d<\/p>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"IVR%E3%83%BB%E3%83%93%E3%82%B8%E3%83%A5%E3%82%A2%E3%83%ABIVR\"><\/span>IVR\u30fb\u30d3\u30b8\u30e5\u30a2\u30ebIVR<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u74b0\u5883\u3067\u306f\u3001\u9867\u5ba2\u304c\u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb\u304b\u3089\u30a2\u30af\u30bb\u30b9\u3059\u308b\u305f\u3081\u3001\u6700\u9069\u306a\u30c1\u30e3\u30cd\u30eb\u3078\u306e\u8a98\u5c0e\u304c\u91cd\u8981\u3067\u3059\u3002IVR\uff08Interactive Voice Response\uff09\u306f\u3001\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\u3092\u7528\u3044\u3066\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u6700\u9069\u306a\u30c1\u30e3\u30cd\u30eb\u3078\u3068\u8a98\u5c0e\u3059\u308b\u30b7\u30b9\u30c6\u30e0\u3067\u3042\u308a\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u6226\u7565\u306b\u304a\u3044\u3066\u6709\u52b9\u3067\u3059\u3002<br><br>\u307e\u305f\u3001\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306f\u3001\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u3084\u30bf\u30d6\u30ec\u30c3\u30c8\u306a\u3069\u306e\u30c7\u30d0\u30a4\u30b9\u4e0a\u3067\u753b\u9762\u3092\u7528\u3044\u305f\u30ca\u30d3\u30b2\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u76f4\u611f\u7684\u306a\u64cd\u4f5c\u3092\u53ef\u80fd\u306b\u3057\u3001\u9867\u5ba2\u304c\u6c42\u3081\u308b\u60c5\u5831\u3084\u30b5\u30fc\u30d3\u30b9\u3078\u8fc5\u901f\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u3088\u3046\u306b\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u30b7\u30b9\u30c6\u30e0\u306b\u3088\u308a\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u74b0\u5883\u3067\u306e\u52b9\u7387\u7684\u306a\u9867\u5ba2\u5bfe\u5fdc\u304c\u5b9f\u73fe\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u25bcIVR\u30fb\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u306f\u3053\u3061\u3089<\/strong><br>\u300c<a title=\"\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/334\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=2404\" target=\"_blank\" rel=\"noopener\">IVR\uff08\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\u30b7\u30b9\u30c6\u30e0\uff09\u3068\u306f\u2502\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u6d3b\u7528\u65b9\u6cd5\u3092\u89e3\u8aac<\/a>\u300d<br>\u300c<a title=\"\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/1417\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=2404\" target=\"_blank\" rel=\"noopener\">\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3068\u306f\u2502\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u5229\u7528\u30b7\u30fc\u30f3\u3084\u5c0e\u5165\u52b9\u679c\u306b\u3064\u3044\u3066\u89e3\u8aac<\/a>\u300d<\/p>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"FAQ%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0\"><\/span>FAQ\u30b7\u30b9\u30c6\u30e0<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u74b0\u5883\u3067\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306a\u3069\u306e\u30b5\u30dd\u30fc\u30c8\u30c1\u30e3\u30cd\u30eb\u304c\u5145\u5b9f\u3057\u3066\u3044\u3066\u3082\u3001FAQ\u30b7\u30b9\u30c6\u30e0\u304c\u4e0d\u5341\u5206\u3060\u3068\u52b9\u679c\u304c\u534a\u6e1b\u3057\u3066\u3057\u307e\u3044\u307e\u3059\u3002FAQ\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u9867\u5ba2\u304c\u3088\u304f\u3042\u308b\u8cea\u554f\u3084\u7591\u554f\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306e\u91cd\u8981\u306a\u30c4\u30fc\u30eb\u3067\u3059\u3002<br>\u5404\u30c1\u30e3\u30cd\u30eb\u304b\u3089\u5c0e\u7dda\u3092\u5f15\u304fFAQ\u30b3\u30f3\u30c6\u30f3\u30c4\u304c\u5206\u304b\u308a\u3065\u3089\u304b\u3063\u305f\u308a\u3001\u305d\u3082\u305d\u3082\u5b58\u5728\u3057\u306a\u3044\u5834\u5408\u3001\u9867\u5ba2\u306f\u60c5\u5831\u3092\u5f97\u3089\u308c\u305a\u4e0d\u6e80\u3092\u62b1\u304f\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u6226\u7565\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306b\u306f\u3001\u308f\u304b\u308a\u3084\u3059\u304f\u5145\u5b9f\u3057\u305fFAQ\u30b3\u30f3\u30c6\u30f3\u30c4\u306e\u6574\u5099\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u9867\u5ba2\u306e\u7591\u554f\u3092\u89e3\u6c7a\u3057\u3001\u5186\u6ed1\u306a\u30b5\u30dd\u30fc\u30c8\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306e\u52b9\u679c\u3092\u6700\u5927\u9650\u306b\u5f15\u304d\u51fa\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u25bcFAQ\u30b7\u30b9\u30c6\u30e0\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u306f\u3053\u3061\u3089<\/strong><br>\u300c<a title=\"\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/935\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=2404\" target=\"_blank\" rel=\"noopener\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fcFAQ5\u9078\u2502\u5c0e\u5165\u30e1\u30ea\u30c3\u30c8\u3084\u6ce8\u610f\u70b9\u30fb\u30b7\u30b9\u30c6\u30e0\u6bd4\u8f03\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u8aac\u202f\u202f<\/a>\u202f\u300d<\/p>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%81%E3%83%A3%E3%83%83%E3%83%88%E3%83%9C%E3%83%83%E3%83%88\"><\/span>\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u3088\u308a\u826f\u3044\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3092\u5b9f\u73fe\u3059\u308b\u306b\u306f\u3001\u3044\u3064\u3067\u3082\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u63a5\u7d9a\u3067\u304d\u308b\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u3066\u3044\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3060\u3051\u3067\u306f\u5bfe\u5fdc\u30ea\u30bd\u30fc\u30b9\u306b\u9650\u754c\u304c\u3042\u308a\u3001\u3059\u3079\u3066\u306e\u9867\u5ba2\u306b\u5341\u5206\u306a\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u96e3\u3057\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u3053\u3067\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u6d3b\u7528\u304c\u91cd\u8981\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306f\u3001\u4e00\u90e8\u306e\u5bfe\u5fdc\u3092\u81ea\u52d5\u5316\u3057\u3066\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b\u3057\u3001\u52b9\u7387\u7684\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u3088\u304f\u3042\u308b\u8cea\u554f\u3084\u57fa\u672c\u7684\u306a\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u3067\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u3088\u308a\u8907\u96d1\u306a\u554f\u984c\u306b\u5c02\u5ff5\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u30c1\u30e3\u30c3\u30c8\u30b3\u30de\u30fc\u30b9\u3068\u3044\u3046\u624b\u6cd5\u3082\u6ce8\u76ee\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306f\u30c1\u30e3\u30c3\u30c8\u3092\u6d3b\u7528\u3057\u3001\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u901a\u3058\u3066\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u8cfc\u5165\u3092\u4fc3\u9032\u3059\u308b\u3082\u306e\u3067\u3059\u3002\u30c1\u30e3\u30c3\u30c8\u30b3\u30de\u30fc\u30b9\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u8cfc\u5165\u30d7\u30ed\u30bb\u30b9\u3092\u9032\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u305f\u308a\u3001\u30aa\u30d5\u30e9\u30a4\u30f3\u3078\u306e\u8a98\u5c0e\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u25bc\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u306f\u3053\u3061\u3089<\/strong><br>\u300c<a title=\"\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/1285\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=2404\" target=\"_blank\" rel=\"noopener\">\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\uff08chatbot\uff09\u3068\u306f\uff1f\u4eca\u3055\u3089\u805e\u3051\u306a\u3044\u57fa\u790e\u304b\u3089\u7c21\u5358\u306b\u89e3\u8aac<\/a>\u300d<\/p>\n<\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img decoding=\"async\" width=\"300\" height=\"206\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/22417887-300x206.jpg\" alt=\"\" class=\"wp-image-2423\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/22417887-300x206.jpg 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/22417887-1024x703.jpg 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/22417887-768x527.jpg 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/22417887-1536x1054.jpg 1536w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/22417887.jpg 1587w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%AA%E3%83%A0%E3%83%8B%E3%83%81%E3%83%A3%E3%83%8D%E3%83%AB%E5%8C%96%E3%81%AE%E6%8E%A8%E9%80%B2%E6%96%B9%E6%B3%95\"><\/span>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u5316\u306e\u63a8\u9032\u65b9\u6cd5<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u591a\u304f\u306e\u30ea\u30bd\u30fc\u30b9\u3084\u30b3\u30b9\u30c8\u304c\u304b\u304b\u308b\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u5c0e\u5165\u306b\u304a\u3044\u3066\u3001\u81ea\u793e\u306b\u9069\u3057\u305f\u53d6\u308a\u7d44\u307f\u3092\u884c\u3046\u305f\u3081\u306e\u30dd\u30a4\u30f3\u30c8\u3084\u63a8\u9032\u65b9\u6cd5\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002\u52b9\u679c\u7684\u306a\u6226\u7565\u3092\u7acb\u3066\u308b\u3053\u3068\u3067\u3001\u30e1\u30ea\u30c3\u30c8\u3092\u6700\u5927\u9650\u306b\u5f15\u304d\u51fa\u3059\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%9B%AE%E7%9A%84%E3%81%A8%E8%A8%88%E7%94%BB%E3%82%92%E6%98%8E%E7%A2%BA%E3%81%AB%E3%81%99%E3%82%8B\"><\/span>\u76ee\u7684\u3068\u8a08\u753b\u3092\u660e\u78ba\u306b\u3059\u308b<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u5316\u3092\u9032\u3081\u308b\u969b\u306b\u306f\u3001\u307e\u305a\u76ee\u7684\u3092\u660e\u78ba\u306b\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3084\u696d\u52d9\u52b9\u7387\u5316\u306a\u3069\u3001\u5177\u4f53\u7684\u306a\u76ee\u6a19\u3092\u8a2d\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002\u307e\u305f\u3001\u4e00\u8db3\u98db\u3073\u306b\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u5316\u304c\u5b8c\u4e86\u3059\u308b\u308f\u3051\u3067\u306f\u306a\u3044\u305f\u3081\u3001\u6bb5\u968e\u7684\u306a\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u3092\u7b56\u5b9a\u3057\u3001\u8a08\u753b\u3092\u7acb\u3066\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002\u5404\u30d5\u30a7\u30fc\u30ba\u3067\u9054\u6210\u3059\u3079\u304d\u76ee\u6a19\u3092\u8a2d\u5b9a\u3057\u3001\u30b9\u30e0\u30fc\u30ba\u306a\u9032\u884c\u3092\u5fc3\u304c\u3051\u307e\u3057\u3087\u3046\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30ea\u30bd\u30fc\u30b9\u3092\u52b9\u7387\u7684\u306b\u4f7f\u3044\u306a\u304c\u3089\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u5316\u3092\u6210\u529f\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%A4%BE%E5%86%85%E4%BD%93%E5%88%B6%E3%81%AE%E6%95%B4%E5%82%99%E3%81%99%E3%82%8B\"><\/span>\u793e\u5185\u4f53\u5236\u306e\u6574\u5099\u3059\u308b<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u6226\u7565\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306b\u306f\u3001\u793e\u5185\u4f53\u5236\u306e\u6574\u5099\u3082\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u5f93\u6765\u306e\u30c1\u30e3\u30cd\u30eb\u5225\u306e\u7e26\u5272\u308a\u7d44\u7e54\u3067\u306f\u3001\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u304c\u751f\u3058\u3001\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u904b\u7528\u304c\u96e3\u3057\u304f\u306a\u308a\u307e\u3059\u3002\u305d\u3053\u3067\u3001\u793e\u5185\u4f53\u5236\u306e\u89e3\u4f53\u30fb\u898b\u76f4\u3057\u3092\u884c\u3044\u3001\u30c1\u30e3\u30cd\u30eb\u3054\u3068\u306e\u56f2\u3044\u8fbc\u307f\u610f\u8b58\u3092\u6392\u9664\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u7d44\u7e54\u5168\u4f53\u3067\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u5316\u306b\u5411\u3051\u305f\u610f\u8b58\u6539\u9769\u304c\u5fc5\u8981\u3067\u3059\u3002\u5404\u90e8\u7f72\u304c\u9023\u643a\u3057\u3001\u60c5\u5831\u5171\u6709\u3092\u5186\u6ed1\u306b\u884c\u3048\u308b\u4f53\u5236\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u5bfe\u5fdc\u3084\u696d\u52d9\u52b9\u7387\u304c\u5411\u4e0a\u3057\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u6226\u7565\u306e\u5b9f\u73fe\u306b\u8fd1\u3065\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E3%82%92%E9%80%A3%E6%90%BA%E3%81%97%E3%80%81%E6%83%85%E5%A0%B1%E3%82%92%E4%B8%80%E5%85%83%E7%AE%A1%E7%90%86%E5%8C%96%E3%81%99%E3%82%8B\"><\/span>\u30b7\u30b9\u30c6\u30e0\u3092\u9023\u643a\u3057\u3001\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\u5316\u3059\u308b<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u30b7\u30b9\u30c6\u30e0\u306e\u9023\u643a\u3068\u60c5\u5831\u306e\u4e00\u5143\u7ba1\u7406\u306f\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u5316\u306b\u304a\u3044\u3066\u91cd\u8981\u304b\u3064\u975e\u5e38\u306b\u96e3\u3057\u3044\u3068\u3053\u308d\u3067\u3082\u3042\u308a\u307e\u3059\u3002\u9032\u3081\u65b9\u3068\u3057\u3066\u306f\u3001\u307e\u305a\u300c\u3069\u306e\u30b7\u30b9\u30c6\u30e0\u3067\u3069\u306e\u3088\u3046\u306a\u30c7\u30fc\u30bf\u304c\u53d6\u5f97\u3067\u304d\u308b\u306e\u304b\u300d\u3084\u300c\u76ee\u7684\u306e\u5224\u65ad\u6750\u6599\u3068\u3057\u3066\u53d6\u5f97\u3067\u304d\u308b\u30c7\u30fc\u30bf\u306f\u5341\u5206\u304b\u300d\u306a\u3069\u3092\u4e8b\u524d\u306b\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<br><br>\u6b21\u306b\u3001\u30b7\u30b9\u30c6\u30e0\u306e\u9023\u643a\u3092\u8003\u3048\u307e\u3059\u3002\u9867\u5ba2\u60c5\u5831\u3084\u53d6\u5f15\u5c65\u6b74\u306a\u3069\u306e\u30c7\u30fc\u30bf\u3092\u4e00\u5143\u7ba1\u7406\u3059\u308b\u3053\u3068\u304c\u5fc5\u8981\u306b\u306a\u308b\u305f\u3081\u3001CRM\u3092\u4e2d\u5fc3\u306b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306fCTI\u30b7\u30b9\u30c6\u30e0\u3084\u5404\u30c1\u30e3\u30cd\u30eb\u306e\u9023\u643a\u3092\u8003\u3048\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u5404\u30d9\u30f3\u30c0\u30fc\u3068\u306e\u8abf\u6574\u306f\u5927\u5909\u3067\u3059\u304c\u3001\u60c5\u5831\u306e\u4e00\u5143\u7ba1\u7406\u306b\u3088\u308a\u8fc5\u901f\u304b\u3064\u6b63\u78ba\u306a\u9867\u5ba2\u5bfe\u5fdc\u304c\u53ef\u80fd\u3068\u306a\u308b\u305f\u3081\u3001\u6839\u6c17\u5f37\u304f\u53d6\u308a\u7d44\u307f\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%AB%E3%81%8A%E3%81%91%E3%82%8B%E3%82%AA%E3%83%A0%E3%83%8B%E3%83%81%E3%83%A3%E3%83%8D%E3%83%AB%E3%81%AE%E4%BA%8B%E4%BE%8B\"><\/span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308b\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306e\u4e8b\u4f8b<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u6700\u5f8c\u306b\u3001\u7279\u306b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u304c\u91cd\u8981\u306a\u5f79\u5272\u3092\u679c\u305f\u3057\u3066\u3044\u308b\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u5316\u306e\u6210\u529f\u4e8b\u4f8b\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%AD%E3%82%BF%E3%83%A0%E3%83%A9\"><\/span>\u30ad\u30bf\u30e0\u30e9<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"511\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/kameranokitamura-1024x511.png\" alt=\"\" class=\"wp-image-2448\" style=\"width:512px;height:256px\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/kameranokitamura-1024x511.png 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/kameranokitamura-300x150.png 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/kameranokitamura-768x383.png 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/kameranokitamura.png 1328w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/www.kitamura.jp\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30ad\u30bf\u30e0\u30e9\u306eWEB\u30b5\u30a4\u30c8<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<p>\u30ab\u30e1\u30e9\u306e\u30ad\u30bf\u30e0\u30e9\u3067\u304a\u99b4\u67d3\u307f\u306e\u540c\u793e\u3002\u76f4\u55b6\u5e97\u7d041,300\u5e97\u8217\u3092\u6709\u3059\u308b\u30ad\u30bf\u30e0\u30e9\u306f\u3001\u201c\u5e97\u8217\u304cEC\u3092\u9053\u5177\u3068\u3057\u3066\u6d3b\u7528\u3059\u308b\u201d\u3068\u3044\u3046\u300c\u4eba\u9593\u529bEC\u300d\u3092\u63b2\u3052\u3001EC\u4e8b\u696d\u3092\u5e97\u8217\u3068\u9023\u52d5\u3055\u305b\u308b\u3053\u3068\u3067\u5e74\u9593430\u5104\u5186\u306eEC\u95a2\u4e0e\u58f2\u4e0a\u9ad8\u3092\u751f\u307f\u51fa\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u306e\u4e2d\u3067\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306e\u4e00\u74b0\u3068\u3057\u3066\u6d3b\u7528\u3055\u308c\u3066\u3044\u308b\u306e\u304c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u3059\u3002\u30b9\u30de\u30db\u304b\u3089\u898b\u308c\u308b\u5546\u54c1\u8a73\u7d30\u753b\u9762\u304b\u3089\u30ef\u30f3\u30bf\u30c3\u30c1\u3067\u96fb\u8a71\u3067\u304d\u308b\u30dc\u30bf\u30f3\u304c\u3042\u308a\u3001\u81ea\u793e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3078\u3068\u30b9\u30c8\u30ec\u30b9\u306a\u304f\u7e4b\u3050\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u5fdc\u5bfe\u30b9\u30bf\u30c3\u30d5\u306f\u30ab\u30e1\u30e9\u306e\u5c02\u9580\u77e5\u8b58\u304c\u9ad8\u3044\u5e97\u8217\u7d4c\u9a13\u8005\u3089\u3067\u3001\u9867\u5ba2\u306e\u76f8\u8ac7\u306b\u306e\u308a\u306a\u304c\u3089\u53d7\u6ce8\u306b\u3064\u306a\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u9867\u5ba2\u306e\u58f0\u3092\u60c5\u5831\u5316\u30fb\u6570\u5024\u5316\u3057\u3001\u793e\u5185\u306b\u6539\u5584\u63d0\u6848\u3082\u884c\u3046\u30d7\u30ed\u30d5\u30a3\u30c3\u30c8\u30bb\u30f3\u30bf\u30fc\u3068\u3057\u3066\u306e\u5f79\u5272\u3082\u62c5\u3063\u3066\u3044\u308b\u306e\u304c\u7279\u5fb4\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u53c2\u8003\uff1a<a href=\"https:\/\/paymentnavi.com\/paymentnews\/55658.html\" target=\"_blank\" rel=\"noopener\" title=\"\">\u5c02\u9580\u5e97\u306a\u3089\u3067\u306f\u306e\u30b5\u30fc\u30d3\u30b9\u3067\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3092\u5b9f\u8df5\uff08\u30ad\u30bf\u30e0\u30e9\uff09<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%89%E3%82%A5%E3%82%AF%E3%83%A9%E3%83%83%E3%82%BB\"><\/span>\u30c9\u30a5\u30af\u30e9\u30c3\u30bb<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"504\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/doclasse-1024x504.png\" alt=\"\" class=\"wp-image-2450\" style=\"width:512px;height:252px\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/doclasse-1024x504.png 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/doclasse-300x148.png 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/doclasse-768x378.png 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/doclasse-1536x756.png 1536w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/doclasse.png 1734w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/www.doclasse.com\/ladies\/feature\/thought-vol3\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30c9\u30a5\u30af\u30e9\u30c3\u30bb\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30bb\u30f3\u30bf\u30fc\u7d39\u4ecb\u30da\u30fc\u30b8<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<p>\u682a\u5f0f\u4f1a\u793e\u30c9\u30a5\u30af\u30e9\u30c3\u30bb\u306f\u3001\u65e5\u672c\u306e40\u4ee3\u30fb50\u4ee3\u3092\u30bf\u30fc\u30b2\u30c3\u30c8\u306b\u3057\u305f\u30d5\u30a1\u30c3\u30b7\u30e7\u30f3\u30d6\u30e9\u30f3\u30c9\u3067\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306b\u6ce8\u529b\u3057\u3066\u3044\u308b\u4f01\u696d\u306e\u4e00\u3064\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30c9\u30a5\u30af\u30e9\u30c3\u30bb\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001\u6d88\u8cbb\u8005\u3068\u540c\u4e16\u4ee3\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u5e38\u99d0\u3057\u3001\u8a66\u7740\u3057\u305f\u30b5\u30a4\u30ba\u611f\u3084\u751f\u5730\u611f\u306a\u3069\u3092\u7d30\u304b\u304f\u4f1d\u3048\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u306f\u5b89\u5fc3\u3057\u3066\u901a\u8ca9\u3067\u306e\u8cfc\u5165\u3092\u6c7a\u65ad\u3067\u304d\u307e\u3059\u3002\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u9867\u5ba2\u306e\u7acb\u5834\u306b\u306a\u308a\u3001\u7684\u78ba\u306a\u30a2\u30c9\u30d0\u30a4\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u8ca2\u732e\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u6226\u7565\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30c9\u30a5\u30af\u30e9\u30c3\u30bb\u306f\u30bf\u30fc\u30b2\u30c3\u30c8\u5c64\u306e\u30cb\u30fc\u30ba\u306b\u67d4\u8edf\u306b\u5bfe\u5fdc\u3057\u3001\u3055\u307e\u3056\u307e\u306a\u30c1\u30e3\u30cd\u30eb\u3067\u306e\u8cfc\u5165\u3092\u30b9\u30e0\u30fc\u30ba\u306b\u884c\u3048\u308b\u74b0\u5883\u3092\u6574\u3048\u3066\u3044\u307e\u3059\u3002\u9867\u5ba2\u306f\u81ea\u5206\u306b\u5408\u3063\u305f\u8cfc\u8cb7\u65b9\u6cd5\u3092\u9078\u3079\u3001\u30d6\u30e9\u30f3\u30c9\u3078\u306e\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\u3082\u9ad8\u307e\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u53c2\u8003\uff1a<a href=\"https:\/\/www.sekisoken.co.jp\/wp-content\/uploads\/sites\/2\/2018\/06\/report201703_1.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">\u95a2\u7dcf\u7814\u30b0\u30eb\u30fc\u30d7\u3000\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u6226\u7565\u30ec\u30dd\u30fc\u30c8<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B8%E3%83%A7%E3%82%A4%E3%83%B3%E3%83%86%E3%83%83%E3%82%AF%E3%82%B9\"><\/span>\u30b8\u30e7\u30a4\u30f3\u30c6\u30c3\u30af\u30b9<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"567\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/jointex-1024x567.png\" alt=\"\" class=\"wp-image-2451\" style=\"width:512px;height:284px\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/jointex-1024x567.png 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/jointex-300x166.png 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/jointex-768x425.png 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/jointex.png 1365w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/www.jointex.co.jp\/entrance.do\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30b8\u30e7\u30a4\u30f3\u30c6\u30c3\u30af\u30b9\u306e\u767a\u6ce8WEB\u30b5\u30a4\u30c8<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<p>\u30b8\u30e7\u30a4\u30f3\u30c6\u30c3\u30af\u30b9\u30ab\u30f3\u30d1\u30cb\u30fc\u306f\u30aa\u30d5\u30a3\u30b9\u5bb6\u5177\u3084\u4e8b\u52d9\u7528\u54c1\u306a\u3069\u3092\u6271\u3046\u4f1a\u793e\u3067\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u5316\u3092\u5b9f\u73fe\u3057\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u4e2d\u3067\u3082\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u91cd\u8981\u306a\u30c1\u30e3\u30cd\u30eb\u3068\u4f4d\u7f6e\u3065\u3051\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u539f\u5247\u3001\u5e73\u65e5\u65e5\u4e2d\u306b\u55b6\u696d\u3092\u884c\u3044\u3001\u53d7\u6ce8\u306f24\u6642\u9593365\u65e5\u3001Web\u30b5\u30a4\u30c8\u3001FAX\u3001E\u30e1\u30fc\u30eb\u306b\u3088\u308b\u53d7\u4ed8\u3092\u884c\u3063\u3066\u3044\u307e\u3059\u3002\u55b6\u696d\u54e1\u306f\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3084\u610f\u898b\u3001\u53d7\u6ce8\u72b6\u6cc1\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u95b2\u89a7\u3067\u304d\u3001\u77ac\u6642\u306b\u9867\u5ba2\u30d5\u30a9\u30ed\u30fc\u304c\u3067\u304d\u308b\u4f53\u5236\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3059\u3079\u3066\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u6700\u5927\u9650\u306b\u6d3b\u304b\u3059\u305f\u3081\u3001\u63a5\u5ba2\u529b\u306e\u9ad8\u3044\u30ea\u30a2\u30eb\u306e\u30c1\u30e3\u30cd\u30eb\u3068\u3001\u3044\u3064\u3067\u3082\u3069\u3053\u3067\u3082\u5bfe\u5fdc\u3067\u304d\u308b\u30d0\u30fc\u30c1\u30e3\u30eb\u306a\u30c1\u30e3\u30cd\u30eb\u3092\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u878d\u5408\u3055\u305b\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3092\u5b9f\u73fe\u3057\u3066\u3044\u307e\u3059\u3002\u5c02\u9580\u77e5\u8b58\u3092\u6301\u3064\u30b9\u30bf\u30c3\u30d5\u3084\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u3088\u308b\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u3068\u300124\u6642\u9593365\u65e5\u53d7\u6ce8\u53ef\u80fd\u306aWeb\u30b5\u30a4\u30c8\u304c\u878d\u5408\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u306e\u671f\u5f85\u306b\u5fdc\u3048\u308b\u6700\u9069\u5316\u3055\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u6f14\u51fa\u3057\u3001\u5b9f\u5e97\u8217\u3067\u306e\u4ed8\u52a0\u4fa1\u5024\u306e\u9ad8\u3044\u30b5\u30fc\u30d3\u30b9\u3067\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u7372\u5f97\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u53c2\u8003\uff1a<a href=\"https:\/\/takachiho.repo.nii.ac.jp\/index.php?action=pages_view_main&amp;active_action=repository_action_common_download&amp;item_id=124&amp;item_no=1&amp;attribute_id=22&amp;file_no=1&amp;page_id=13&amp;block_id=21\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u6226\u7565\u3000\u2015 \u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30cb\u30e5\u30fc\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb \u2015\uff08\u718a\u5009\u96c5\u4ec1 \u8457,2017\uff09<\/a><\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u25bc3\u793e\u306e\u4e8b\u4f8b\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u306f\u3053\u3061\u3089<\/strong><br>\u300c<a title=\"\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/4665\/\" target=\"_blank\" rel=\"noopener\">\u3010\u4e8b\u4f8b\u3011\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u6d3b\u7528\u2502\u696d\u754c\u5225\u306b3\u793e\u306e\u6210\u529f\u4e8b\u4f8b\u3092\u3054\u7d39\u4ecb<\/a>\u300d<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%81%BE%E3%81%A8%E3%82%81\"><\/span>\u307e\u3068\u3081<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306e\u6982\u5ff5\u3084\u30e1\u30ea\u30c3\u30c8\u3001\u5b9f\u73fe\u306b\u5fc5\u8981\u306a\u30b7\u30b9\u30c6\u30e0\u3001\u63a8\u9032\u65b9\u6cd5\u3001\u305d\u3057\u3066\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308b\u4e8b\u4f8b\u3092\u7d39\u4ecb\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u672c\u683c\u7684\u306b\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u6226\u7565\u3092\u9032\u3081\u308b\u306b\u306f\u90e8\u7f72\u6a2a\u65ad\u7684\u306b\u304b\u306a\u308a\u306e\u30d1\u30ef\u30fc\u304c\u5fc5\u8981\u3067\u3059\u3002\u307e\u305f\u3001\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u306a\u3069\u3001\u5c02\u9580\u7684\u306a\u77e5\u8b58\u304c\u5fc5\u8981\u306b\u306a\u308a\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u81ea\u793e\u3067\u9032\u3081\u3089\u308c\u306a\u3044\u5834\u5408\u306f\u3001\u5916\u90e8\u306e\u5c02\u9580\u5bb6\u3084\u652f\u63f4\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3082\u4e00\u3064\u306e\u65b9\u6cd5\u3067\u3059\u3002\u5f0a\u793e\u3067\u306f\u6570\u591a\u304f\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u652f\u63f4\u3057\u3066\u304d\u305f\u5b9f\u7e3e\u304b\u3089\u3001\u307e\u305a\u306f\u4f55\u3092\u3069\u3046\u3059\u3079\u304d\u304b\u4ed6\u793e\u4e8b\u4f8b\u3092\u8e0f\u307e\u3048\u306a\u304c\u3089\u5730\u306b\u8db3\u3064\u3044\u305f\u652f\u63f4\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3092\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u5b9f\u73fe\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3084\u4ed8\u52a0\u4fa1\u5024\u3092\u9ad8\u3081\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u9577\u3092\u4fc3\u9032\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<div class=\"cta_area\">  <p class=\"cta_ttl\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u95a2\u3059\u308b\u304a\u60a9\u307f\u306f\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\u3078\uff01<\/p>\n  <p class=\"cta_text\">\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u4eba\u6750\u306e\u63a1\u7528\u304c\u306a\u304b\u306a\u304b\u3046\u307e\u304f\u3044\u304b\u306a\u3044\u300d\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u306b\u3064\u3044\u3066\u8ab2\u984c\u304c\u3042\u308b\u300d\u300c\u96e2\u8077\u7387\u304c\u9ad8\u304f\u3066\u56f0\u3063\u3066\u3044\u308b\u300d\u300c\u751f\u7523\u6027\u3092\u4e0a\u3052\u305f\u3044\u300d\u3068\u304a\u60a9\u307f\u3092\u304a\u6301\u3061\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u304b\uff1f\u307e\u305a\u306f\u304a\u6c17\u8efd\u306b\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\u306b\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u696d\u754c\u3092\u4e2d\u5fc3\u306b25\u5e74\u4ee5\u4e0a\u306e\u5b9f\u7e3e\u3068\u30ce\u30a6\u30cf\u30a6\u304c\u3042\u308a\u3001\u304a\u5ba2\u69d8\u306b\u5bc4\u308a\u6dfb\u3063\u305f\u6700\u9069\u306a\u30b5\u30fc\u30d3\u30b9\u306e\u3054\u63d0\u6848\u304c\u53ef\u80fd\u3067\u3059\u3002\u4e0b\u8a18\u3088\u308a\u5f0a\u793e\u306e\u8a73\u3057\u3044\u60c5\u5831\u3092\u3054\u78ba\u8a8d\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/p>\n 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