{"id":2475,"date":"2023-06-07T13:08:35","date_gmt":"2023-06-07T04:08:35","guid":{"rendered":"https:\/\/callcenternavi.jp\/connenavi\/?post_type=news&#038;p=2475"},"modified":"2025-01-15T15:47:42","modified_gmt":"2025-01-15T06:47:42","slug":"%e3%82%b3%e3%83%b3%e3%82%bf%e3%82%af%e3%83%88%e3%82%bb%e3%83%b3%e3%82%bf%e3%83%bc%e3%81%a7crm%e3%82%92%e5%8a%b9%e6%9e%9c%e7%9a%84%e3%81%ab%e6%b4%bb%e7%94%a8%e3%81%99%e3%82%8b%e6%96%b9%e6%b3%95","status":"publish","type":"news","link":"https:\/\/callcenternavi.jp\/connenavi\/note\/2475\/","title":{"rendered":"\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306eCRM\u3068\u306f\uff5c\u5c0e\u5165\u30e1\u30ea\u30c3\u30c8\u3084\u52b9\u679c\u7684\u306a\u6d3b\u7528\u6cd5\u3092\u89e3\u8aac"},"content":{"rendered":"\n<p>CRM\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u306f\u3001\u4eca\u3084\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u3068\u3063\u3066\u5f53\u305f\u308a\u524d\u306e\u5b58\u5728\u3067\u3059\u304c\u3001\u4e2d\u306b\u306f\u305d\u306e\u6d3b\u7528\u65b9\u6cd5\u306b\u307e\u3060\u4e0a\u624b\u304f\u53d6\u308a\u7d44\u3093\u3067\u3044\u306a\u3044\u30bb\u30f3\u30bf\u30fc\u3082\u5b58\u5728\u3057\u307e\u3059\u3002<br><br>\u672c\u8a18\u4e8b\u3067\u306f\u3001CRM\u306e\u57fa\u672c\u7684\u306a\u77e5\u8b58\u304b\u3089\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u5177\u4f53\u7684\u306a\u6d3b\u7528\u6cd5\u3001\u3055\u3089\u306b\u306f\u30ea\u30d7\u30ec\u30a4\u30b9\u3092\u691c\u8a0e\u3059\u308b\u969b\u306e\u30dd\u30a4\u30f3\u30c8\u307e\u3067\u3092\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002CRM\u30b7\u30b9\u30c6\u30e0\u306e\u52b9\u679c\u7684\u306a\u6d3b\u7528\u306b\u3088\u308a\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3084\u696d\u52d9\u52b9\u7387\u5316\u3092\u5b9f\u73fe\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<div 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href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2475\/#%E3%82%BF%E3%83%BC%E3%82%B2%E3%83%83%E3%83%88%E3%83%9E%E3%83%BC%E3%82%B1%E3%83%86%E3%82%A3%E3%83%B3%E3%82%B0%E3%82%84%E6%A9%9F%E4%BC%9A%E6%90%8D%E5%A4%B1%E3%81%AE%E9%98%B2%E6%AD%A2%E3%81%AB%E3%82%88%E3%82%8B%E5%A3%B2%E3%82%8A%E4%B8%8A%E3%81%92%E8%B2%A2%E7%8C%AE\" >\u30bf\u30fc\u30b2\u30c3\u30c8\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u6a5f\u4f1a\u640d\u5931\u306e\u9632\u6b62\u306b\u3088\u308b\u58f2\u308a\u4e0a\u3052\u8ca2\u732e<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2475\/#CRM%E3%83%AA%E3%83%97%E3%83%AC%E3%82%A4%E3%82%B9%E3%82%92%E6%A4%9C%E8%A8%8E%E3%81%99%E3%82%8B%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88\" >CRM\u30ea\u30d7\u30ec\u30a4\u30b9\u3092\u691c\u8a0e\u3059\u308b\u30dd\u30a4\u30f3\u30c8<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link 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href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2475\/#CRM%E5%B0%8E%E5%85%A5%E3%83%BB%E3%83%AA%E3%83%97%E3%83%AC%E3%82%A4%E3%82%B9%E3%81%AE%E3%81%9F%E3%82%81%E3%81%AE%E3%82%B9%E3%83%86%E3%83%83%E3%83%97%E5%B0%8E%E5%85%A5%E3%82%B9%E3%83%86%E3%83%83%E3%83%97\" >CRM\u5c0e\u5165\u30fb\u30ea\u30d7\u30ec\u30a4\u30b9\u306e\u305f\u3081\u306e\u30b9\u30c6\u30c3\u30d7\u5c0e\u5165\u30b9\u30c6\u30c3\u30d7<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2475\/#%E7%9B%AE%E6%A8%99%E8%A8%AD%E5%AE%9A%E3%81%A8KPI%E3%81%AE%E6%98%8E%E7%A2%BA%E5%8C%96\" >\u76ee\u6a19\u8a2d\u5b9a\u3068KPI\u306e\u660e\u78ba\u5316<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2475\/#%E3%82%B9%E3%83%86%E3%83%BC%E3%82%AF%E3%83%9B%E3%83%AB%E3%83%80%E3%83%BC%E3%81%AE%E3%82%B3%E3%83%9F%E3%83%83%E3%83%88%E3%83%A1%E3%83%B3%E3%83%88\" >\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u306e\u30b3\u30df\u30c3\u30c8\u30e1\u30f3\u30c8<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2475\/#%E3%83%88%E3%83%AC%E3%83%BC%E3%83%8B%E3%83%B3%E3%82%B0%E3%81%A8%E6%95%99%E8%82%B2\" >\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3068\u6559\u80b2<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2475\/#%E5%B0%8E%E5%85%A5%E5%BE%8C%E3%81%AE%E3%83%95%E3%82%A9%E3%83%AD%E3%83%BC%E3%82%A2%E3%83%83%E3%83%97%E3%81%A8%E6%94%B9%E5%96%84\" >\u5c0e\u5165\u5f8c\u306e\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3068\u6539\u5584<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2475\/#%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BCCRM%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6%E3%81%AE%E3%81%BE%E3%81%A8%E3%82%81\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fcCRM\u306b\u3064\u3044\u3066\u306e\u307e\u3068\u3081<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"CRM%EF%BC%88Customer_Relationship_Management%EF%BC%89%E3%81%A8%E3%81%AF%EF%BC%9F\"><\/span>CRM\uff08Customer Relationship Management\uff09\u3068\u306f\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>CRM\uff08Customer Relationship Management\uff09\u3068\u306f\u3001\u76f4\u8a33\u3059\u308b\u3068\u300c\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\u300d\u3092\u6307\u3057\u307e\u3059\u3002\u3053\u308c\u306f\u4f01\u696d\u304c\u9867\u5ba2\u3068\u306e\u9577\u671f\u7684\u306a\u95a2\u4fc2\u3092\u69cb\u7bc9\u3057\u3001\u6df1\u5316\u3055\u305b\u308b\u305f\u3081\u306e\u6226\u7565\u7684\u30a2\u30d7\u30ed\u30fc\u30c1\u3067\u3042\u308a\u3001\u30d3\u30b8\u30cd\u30b9\u76ee\u6a19\u306e\u9054\u6210\u306b\u4e0d\u53ef\u6b20\u306a\u30c4\u30fc\u30eb\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u306e\u4e3b\u306a\u50cd\u304d\u306f\u3001\u9867\u5ba2\u60c5\u5831\u306e\u53ce\u96c6\u3001\u7ba1\u7406\u3001\u5206\u6790\u3001\u305d\u3057\u3066\u6d3b\u7528\u3067\u3059\u3002CRM\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u9867\u5ba2\u306e\u8cfc\u5165\u50be\u5411\u3001\u55dc\u597d\u3001\u30cb\u30fc\u30ba\u3092\u628a\u63e1\u3057\u3001\u305d\u308c\u305e\u308c\u306e\u9867\u5ba2\u306b\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u63d0\u4f9b\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3084\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u304c\u4fc3\u9032\u3055\u308c\u3001\u7d50\u679c\u7684\u306b\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u306e\u5411\u4e0a\u3084\u65b0\u898f\u9867\u5ba2\u306e\u7372\u5f97\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>CRM\u306e\u6700\u7d42\u7684\u306a\u76ee\u7684\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3001\u53ce\u76ca\u306e\u5897\u52a0\u3001\u305d\u3057\u3066\u4f01\u696d\u306e\u7af6\u4e89\u529b\u3092\u5f37\u5316\u3059\u308b\u3053\u3068\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u4f01\u696d\u306f\u6301\u7d9a\u7684\u306a\u6210\u9577\u3092\u9054\u6210\u3057\u3001\u5e02\u5834\u3067\u306e\u7af6\u4e89\u512a\u4f4d\u6027\u3092\u7dad\u6301\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002\u3053\u3046\u3057\u305fCRM\u306e\u5f79\u5272\u3068\u6a5f\u80fd\u6027\u3092\u7406\u89e3\u3057\u305f\u4e0a\u3067\u3001\u5177\u4f53\u7684\u306b\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u6d3b\u7528\u65b9\u6cd5\u306b\u3064\u3044\u3066\u8003\u3048\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"CRM%E3%81%AE%E8%A8%80%E8%91%89%E3%81%AE%E5%AE%9A%E7%BE%A9\"><\/span>CRM\u306e\u8a00\u8449\u306e\u5b9a\u7fa9<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u300cCRM\u300d\u3068\u3044\u3046\u8a00\u8449\u306f\u3001\u4e00\u90e8\u3067\u306f\u5358\u306b\u30c4\u30fc\u30eb\u3084\u30b7\u30b9\u30c6\u30e0\u3092\u6307\u3059\u3082\u306e\u3068\u8aa4\u89e3\u3055\u308c\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002\u3057\u304b\u3057\u672c\u6765\u306e\u610f\u5473\u306f\u3001\u4f01\u696d\u3068\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u6700\u9069\u5316\u3057\u3001\u53cc\u65b9\u306b\u3068\u3063\u3066\u4fa1\u5024\u3042\u308b\u95a2\u4fc2\u3092\u69cb\u7bc9\u3001\u7dad\u6301\u3059\u308b\u305f\u3081\u306e\u5168\u4f53\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3084\u6226\u7565\u3092\u6307\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u308c\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u30c4\u30fc\u30eb\u3084\u30b7\u30b9\u30c6\u30e0\u306e\u6d3b\u7528\u304c\u5fc5\u8981\u3067\u3042\u308a\u3001\u3053\u308c\u3089\u3092\u52b9\u679c\u7684\u306b\u7528\u3044\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306e\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u30fb\u7ba1\u7406\u30fb\u5206\u6790\u3057\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u8fd1\u5e74\u3067\u306f\u3001\u3053\u306e\u3088\u3046\u306a\u30c4\u30fc\u30eb\u3084\u30b7\u30b9\u30c6\u30e0\u3092\u7dcf\u79f0\u3057\u3066\u300cCRM\u300d\u3068\u547c\u3076\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u672c\u8a18\u4e8b\u306b\u304a\u3044\u3066\u300cCRM\u300d\u3068\u3044\u3046\u8a00\u8449\u306f\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u7528\u3044\u3089\u308c\u308b\u300cCRM\u30b7\u30b9\u30c6\u30e0\u300d\u3068\u3044\u3046\u610f\u5473\u3067\u5229\u7528\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B3%E3%83%B3%E3%82%BF%E3%82%AF%E3%83%88%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%A7%E3%81%AECRM%E6%B4%BB%E7%94%A8%E8%83%8C%E6%99%AF\"><\/span>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u306eCRM\u6d3b\u7528\u80cc\u666f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>CRM\u30b7\u30b9\u30c6\u30e0\u304c\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u5c0e\u5165\u3055\u308c\u308b\u80cc\u666f\u306b\u306f\u3001\u9867\u5ba2\u3068\u306e\u52b9\u679c\u7684\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u73fe\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u305f\u3044\u3068\u3044\u3046\u30cb\u30fc\u30ba\u304c\u3042\u308a\u307e\u3059\u3002\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u3057\u3066\u3001\u3088\u308a\u8fc5\u901f\u3067\u9069\u5207\u306a\u5bfe\u5fdc\u3092\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u305d\u306e\u9867\u5ba2\u304c\u3053\u308c\u307e\u3067\u306b\u4f55\u3092\u8cfc\u5165\u3057\u305f\u306e\u304b\u3001\u3069\u306e\u3088\u3046\u306a\u554f\u3044\u5408\u308f\u305b\u3092\u3057\u305f\u306e\u304b\u3068\u3044\u3063\u305f\u60c5\u5831\u304c\u3059\u3050\u306b\u624b\u5143\u306b\u3042\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>CRM\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u9867\u5ba2\u60c5\u5831\u3092\u7d71\u5408\u7ba1\u7406\u3057\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u60c5\u5831\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u5404\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u500b\u5225\u5316\u3055\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u307e\u305f\u8fc5\u901f\u306a\u554f\u984c\u89e3\u6c7a\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"CRM%E3%81%AE%E9%87%8D%E8%A6%81%E6%80%A7\"><\/span>CRM\u306e\u91cd\u8981\u6027<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><a href=\"https:\/\/www.globenewswire.com\/news-release\/2022\/07\/26\/2485619\/0\/en\/Customer-Relationship-Management-CRM-Market-Size-Worth-USD-145-79-Billion-in-2029-12-5-CAGR.html\" target=\"_blank\" rel=\"noopener\" title=\"\">Fortune Business Insights<\/a>\u306b\u3088\u308b\u3068\u3001\u4e16\u754c\u306eCRM\u30b7\u30b9\u30c6\u30e0\u5e02\u5834\u898f\u6a21\u306f\u30012022\u5e74\u304b\u30892029\u5e74\u306b\u304b\u3051\u3066\u5e74\u5e73\u5747\u6210\u9577\u7387\u306f12.5%\u30012029\u5e74\u306b1457\u51049000\u4e07\u7c73\u30c9\u30eb\u306b\u9054\u3059\u308b\u3068\u4e88\u6e2c\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u6570\u5024\u304b\u3089\u3082\u308f\u304b\u308b\u3088\u3046\u306b\u3001CRM\u3092\u5c0e\u5165\u3059\u308b\u4f01\u696d\u306f\u5e74\u3005\u5897\u3048\u3066\u304d\u3066\u304a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u7279\u306b\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3044\u3066\u306f\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306e\u5bfe\u5fdc\u306a\u3069\u306e\u8981\u8acb\u3082\u3042\u308a\u3001CRM\u306f\u76ca\u3005\u91cd\u8981\u306b\u306a\u3063\u3066\u304d\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u25bc\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306b\u95a2\u3059\u308b\u8a18\u4e8b\u306f\u3053\u3061\u3089<\/strong><br>\u300c<a title=\"\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2404\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=2475\" target=\"_blank\" rel=\"noopener\">\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3068\u306f\uff1f\u30e1\u30ea\u30c3\u30c8\u3084\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u63a8\u9032\u65b9\u6cd5\u3084\u53d6\u308a\u7d44\u307f\u4e8b\u4f8b\u3092\u89e3\u8aac<\/a>\u300d<\/p>\n<\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/04\/pc_hands-300x200.jpg\" alt=\"\" class=\"wp-image-2354\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/04\/pc_hands-300x200.jpg 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/04\/pc_hands-1024x683.jpg 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/04\/pc_hands-768x512.jpg 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/04\/pc_hands.jpg 1200w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"CRM%E3%81%AE%E5%9F%BA%E6%9C%AC%E6%A9%9F%E8%83%BD%E3%81%A8%E3%82%B3%E3%83%B3%E3%82%BF%E3%82%AF%E3%83%88%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%A7%E3%81%AE%E6%B4%BB%E7%94%A8%E6%B3%95\"><\/span>CRM\u306e\u57fa\u672c\u6a5f\u80fd\u3068\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u6d3b\u7528\u6cd5<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u73fe\u4ee3\u306eCRM\u306f\u591a\u6a5f\u80fd\u5316\u3057\u3066\u304a\u308a\u3001\u4e00\u6982\u306b\u8aac\u660e\u3059\u308b\u3053\u3068\u306f\u96e3\u3057\u3044\u3067\u3059\u304c\u3001\u3053\u3053\u3067\u306f\u7279\u306b\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u6d3b\u7528\u304c\u671f\u5f85\u3055\u308c\u308b\u57fa\u672c\u6a5f\u80fd\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002\u4e3b\u306b\u3001\u9867\u5ba2\u60c5\u5831\u7ba1\u7406\u3001\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406\u3001\u305d\u3057\u3066\u30c7\u30fc\u30bf\u5206\u6790\u6a5f\u80fd\u306b\u3064\u3044\u3066\u3001\u305d\u308c\u305e\u308c\u3069\u306e\u3088\u3046\u306b\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u696d\u52d9\u52b9\u7387\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b\u306e\u304b\u306b\u7126\u70b9\u3092\u5f53\u3066\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span 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class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%95%8F%E3%81%84%E5%90%88%E3%82%8F%E3%81%9B%E7%AE%A1%E7%90%86%E6%A9%9F%E8%83%BD\"><\/span>\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406\u6a5f\u80fd<span 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class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%81%E3%83%A3%E3%83%8D%E3%83%AB%E3%81%AE%E7%B5%B1%E5%90%88%E6%A9%9F%E8%83%BD\"><\/span>\u30c1\u30e3\u30cd\u30eb\u306e\u7d71\u5408\u6a5f\u80fd<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u8fd1\u5e74\u3067\u306f\u96fb\u8a71\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u30e1\u30fc\u30eb\u3084\u30c1\u30e3\u30c3\u30c8\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u30c1\u30e3\u30cd\u30eb\u3067\u9867\u5ba2\u3068\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u3068\u3089\u308c\u3066\u3044\u307e\u3059\u3002\u8907\u6570\u30c1\u30e3\u30cd\u30eb\u304c\u5b58\u5728\u3059\u308b\u969b\u306b\u3001\u60c5\u5831\u3092\u7d71\u5408\u3059\u308bCRM\u304c\u306a\u3044\u3068\u9867\u5ba2\u306f\u30c1\u30e3\u30cd\u30eb\u3054\u3068\u306b\u4f55\u5ea6\u3082\u540c\u3058\u3053\u3068\u3092\u7e70\u308a\u8fd4\u3055\u306a\u3044\u3068\u3044\u3051\u306a\u304f\u306a\u308a\u307e\u3059\u3002\u3053\u308c\u306f\u9867\u5ba2\u4f53\u9a13\u3092\u5927\u304d\u304f\u640d\u306d\u308b\u539f\u56e0\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>CRM\u306f\u3053\u308c\u3089\u306e\u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u7d71\u5408\u3059\u308b\u30cf\u30d6\u306e\u5f79\u5272\u3092\u679c\u305f\u3057\u307e\u3059\u3002\u30c1\u30e3\u30c3\u30c8\u3067\u306e\u3084\u308a\u3068\u308a\u3084\u96fb\u8a71\u3067\u306e\u3084\u308a\u3068\u308a\u30921\u3064\u306e\u30b7\u30b9\u30c6\u30e0\u3067\u7ba1\u7406\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3001\u30c1\u30e3\u30cd\u30eb\u304c\u5207\u308a\u66ff\u308f\u3063\u3066\u3082\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u30b9\u30e0\u30fc\u30ba\u306b\u6848\u5185\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h2 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src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/2475_merit.png\" alt=\"\" class=\"wp-image-6819\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/2475_merit.png 1280w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/2475_merit-300x169.png 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/2475_merit-1024x576.png 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/2475_merit-768x432.png 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E9%A1%A7%E5%AE%A2%E6%BA%80%E8%B6%B3%E5%BA%A6%E3%81%AE%E5%90%91%E4%B8%8A\"><\/span>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>CRM\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u306b\u3088\u3063\u3066\u671f\u5f85\u3055\u308c\u308b\u4e3b\u306a\u5229\u70b9\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3067\u3059\u3002\u4ee5\u524d\u8ff0\u3079\u305f\u3088\u3046\u306b\u3001CRM\u306f\u9867\u5ba2\u3068\u4f01\u696d\u306e\u95a2\u4fc2\u3092\u6700\u9069\u5316\u3059\u308b\u305f\u3081\u306b\u4f7f\u7528\u3055\u308c\u3066\u304d\u307e\u3057\u305f\u3002CRM\u304c\u306a\u3044\u72b6\u6cc1\u3067\u306f\u3001\u500b\u5225\u306e\u5bfe\u5fdc\u306f\u56f0\u96e3\u3067\u3042\u308a\u3001\u5927\u591a\u6570\u306b\u5e73\u5747\u5316\u3055\u308c\u305f\u5bfe\u5fdc\u3092\u884c\u3046\u3057\u304b\u3042\u308a\u307e\u305b\u3093\u3067\u3057\u305f\u3002\u3057\u304b\u3057\u3001CRM\u306e\u5c0e\u5165\u306b\u3088\u308a\u3001\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306b\u5408\u308f\u305b\u305f\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u5bfe\u5fdc\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u306b\u5fdc\u3058\u305f\u63d0\u6848\u3084\u30b5\u30fc\u30d3\u30b9\u304c\u63d0\u4f9b\u3055\u308c\u308b\u305f\u3081\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002\u9867\u5ba2\u306f\u81ea\u5206\u306b\u5408\u3063\u305f\u5bfe\u5fdc\u3092\u53d7\u3051\u3089\u308c\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u826f\u3044\u4f53\u9a13\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306e\u60c5\u5831\u3084\u5c65\u6b74\u3092\u628a\u63e1\u3059\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u52b9\u679c\u7684\u306a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u8ca9\u58f2\u6d3b\u52d5\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u9867\u5ba2\u3068\u306e\u4fe1\u983c\u95a2\u4fc2\u3082\u69cb\u7bc9\u3057\u3084\u3059\u304f\u306a\u308a\u3001\u9577\u671f\u7684\u306a\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u306e\u5411\u4e0a\u306b\u3082\u3064\u306a\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%8A%B9%E7%8E%87%E5%8C%96%E3%81%AB%E3%82%88%E3%82%8B%E3%82%B3%E3%82%B9%E3%83%88%E5%89%8A%E6%B8%9B\"><\/span>\u52b9\u7387\u5316\u306b\u3088\u308b\u30b3\u30b9\u30c8\u524a\u6e1b<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001CRM\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u696d\u52d9\u52b9\u7387\u5316\u3092\u56f3\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u7d50\u679c\u7684\u306b\u30b3\u30b9\u30c8\u524a\u6e1b\u306b\u3082\u7e4b\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u306e\u60c5\u5831\u3092\u4e00\u5143\u7684\u306b\u7ba1\u7406\u3059\u308b\u3053\u3068\u3067\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u60c5\u5831\u3092\u8fc5\u901f\u306b\u628a\u63e1\u3057\u3001\u9867\u5ba2\u306e\u554f\u984c\u3092\u8fc5\u901f\u304b\u3064\u52b9\u679c\u7684\u306b\u89e3\u6c7a\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u3001ATT\uff08\u5e73\u5747\u901a\u8a71\u6642\u9593\uff09\u306e\u524a\u6e1b\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001FAQ\u306e\u81ea\u52d5\u5fdc\u7b54\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u81ea\u52d5\u5206\u985e\u3068\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u30b9\u30b1\u30b8\u30e5\u30fc\u30ea\u30f3\u30b0\u306a\u3069\u3001\u591a\u304f\u306e\u30bf\u30b9\u30af\u3092\u81ea\u52d5\u5316\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%BF%E3%83%BC%E3%82%B2%E3%83%83%E3%83%88%E3%83%9E%E3%83%BC%E3%82%B1%E3%83%86%E3%82%A3%E3%83%B3%E3%82%B0%E3%82%84%E6%A9%9F%E4%BC%9A%E6%90%8D%E5%A4%B1%E3%81%AE%E9%98%B2%E6%AD%A2%E3%81%AB%E3%82%88%E3%82%8B%E5%A3%B2%E3%82%8A%E4%B8%8A%E3%81%92%E8%B2%A2%E7%8C%AE\"><\/span>\u30bf\u30fc\u30b2\u30c3\u30c8\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u6a5f\u4f1a\u640d\u5931\u306e\u9632\u6b62\u306b\u3088\u308b\u58f2\u308a\u4e0a\u3052\u8ca2\u732e<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>CRM\u306f\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u58f2\u308a\u4e0a\u3052\u306b\u3082\u5927\u304d\u304f\u5bc4\u4e0e\u3057\u307e\u3059\u3002\u305d\u306e\u4e00\u3064\u306e\u8981\u56e0\u306f\u3001\u30c7\u30fc\u30bf\u5206\u6790\u6a5f\u80fd\u3092\u5229\u7528\u3057\u305f\u30bf\u30fc\u30b2\u30c3\u30c8\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u3059\u3002CRM\u306e\u30c7\u30fc\u30bf\u5206\u6790\u6a5f\u80fd\u3092\u7528\u3044\u3066\u9867\u5ba2\u306e\u884c\u52d5\u30d1\u30bf\u30fc\u30f3\u3084\u55dc\u597d\u3092\u628a\u63e1\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u500b\u3005\u306e\u30cb\u30fc\u30ba\u306b\u5bfe\u5fdc\u3057\u305f\u30bf\u30fc\u30b2\u30c3\u30c8\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u5b9f\u884c\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u4f01\u696d\u306f\u9867\u5ba2\u306e\u95a2\u5fc3\u306b\u5408\u308f\u305b\u305f\u60c5\u5831\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u3001\u9867\u5ba2\u3068\u306e\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u6df1\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3055\u3089\u306b\u3001CRM\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306e\u6f5c\u5728\u7684\u306a\u30cb\u30fc\u30ba\u3084\u30af\u30ed\u30b9\u30bb\u30eb\u30fb\u30a2\u30c3\u30d7\u30bb\u30eb\u306e\u6a5f\u4f1a\u3092\u9003\u3059\u3053\u3068\u306a\u304f\u3001\u58f2\u308a\u4e0a\u3052\u306e\u5897\u52a0\u306b\u76f4\u63a5\u8ca2\u732e\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306f\u3001\u9867\u5ba2\u306e\u8cfc\u5165\u5c65\u6b74\u3084\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u304b\u3089\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3084\u50be\u5411\u3092\u898b\u3064\u3051\u51fa\u3057\u3001\u305d\u308c\u306b\u57fa\u3065\u3044\u305f\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u6848\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308b\u304b\u3089\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u8981\u7d20\u306f\u3001\u300c\u30af\u30ed\u30b9\u30bb\u30eb\u7387\u300d\u3084\u300c\u58f2\u4e0a\u5897\u52a0\u7387\u300d\u306a\u3069\u306eKPI\u3092\u5411\u4e0a\u3055\u305b\u3001\u58f2\u308a\u4e0a\u3052\u8ca2\u732e\u306b\u76f4\u63a5\u3064\u306a\u304c\u308b\u3068\u8a00\u3048\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306f\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3060\u3051\u3067\u306a\u304f\u3001\u696d\u7e3e\u5411\u4e0a\u306b\u3082\u5bc4\u4e0e\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u25bc\u95a2\u9023\u8a18\u4e8b\u306f\u3053\u3061\u3089<\/strong><br>\u300c<a title=\"\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/3763\/\" target=\"_blank\" rel=\"noopener\">\u30102024\u5e74\u6700\u65b0\u3011\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306b\u304a\u3051\u308b\u4ee3\u8868\u7684\u306aCRM\u306e\u5c0e\u5165\u6210\u529f\u4e8b\u4f8b10\u9078\u3092\u7d39\u4ecb<\/a>\u300d<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"CRM%E3%83%AA%E3%83%97%E3%83%AC%E3%82%A4%E3%82%B9%E3%82%92%E6%A4%9C%E8%A8%8E%E3%81%99%E3%82%8B%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88\"><\/span>CRM\u30ea\u30d7\u30ec\u30a4\u30b9\u3092\u691c\u8a0e\u3059\u308b\u30dd\u30a4\u30f3\u30c8<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u3053\u306e\u7ae0\u3067\u306f\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u306eCRM\u30ea\u30d7\u30ec\u30a4\u30b9\u3092\u691c\u8a0e\u3059\u308b\u969b\u306e\u91cd\u8981\u306a\u8981\u7d20\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"722\" height=\"297\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/crmreplace.jpg\" alt=\"\" class=\"wp-image-5106\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/crmreplace.jpg 722w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/crmreplace-300x123.jpg 300w\" sizes=\"(max-width: 722px) 100vw, 722px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%8F%BE%E5%9C%A8%E3%81%AECRM%E3%81%AE%E8%AA%B2%E9%A1%8C%E3%81%A8%E6%94%B9%E5%96%84%E7%82%B9\"><\/span>\u73fe\u5728\u306eCRM\u306e\u8ab2\u984c\u3068\u6539\u5584\u70b9<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>CRM\u306e\u30ea\u30d7\u30ec\u30a4\u30b9\u3092\u691c\u8a0e\u3059\u308b\u969b\u306b\u306f\u3001\u73fe\u884cCRM\u306e\u8ab2\u984c\u3084\u4e0d\u8db3\u70b9\u3092\u6df1\u5800\u308a\u3059\u308b\u3053\u3068\u304c\u5fc5\u8981\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u307e\u305a\u3001\u9867\u5ba2\u60c5\u5831\u306e\u7cbe\u5ea6\u3001\u64cd\u4f5c\u6027\u3001\u6a5f\u80fd\u306e\u4e0d\u8db3\u306a\u3069\u3001\u5177\u4f53\u7684\u306a\u8ab2\u984c\u3092\u7279\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002\u4f8b\u3048\u3070\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u304c\u53e4\u304f\u3001\u66f4\u65b0\u304c\u56f0\u96e3\u3067\u3042\u3063\u305f\u308a\u3001\u64cd\u4f5c\u6027\u304c\u4f4e\u304f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u4f7f\u3044\u3053\u306a\u305b\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u3053\u308c\u3089\u306f\u5927\u304d\u306a\u8ab2\u984c\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u8ab2\u984c\u3092\u660e\u78ba\u306b\u3057\u305f\u4e0a\u3067\u3001\u305d\u308c\u305e\u308c\u306b\u5bfe\u3059\u308b\u6539\u5584\u70b9\u3092\u6d17\u3044\u51fa\u3057\u307e\u3059\u3002\u6b21\u671fCRM\u3067\u6539\u5584\u3059\u3079\u304d\u70b9\u306f\u4f55\u304b\u3001\u305d\u308c\u304c\u5b9f\u73fe\u3057\u305f\u5834\u5408\u306b\u3069\u306e\u3088\u3046\u306a\u7d50\u679c\u3092\u671f\u5f85\u3067\u304d\u308b\u304b\u3092\u7406\u89e3\u3057\u3001\u30ea\u30d7\u30ec\u30a4\u30b9\u306b\u5411\u3051\u305f\u6e96\u5099\u3092\u9032\u3081\u307e\u3057\u3087\u3046\u3002\u3053\u308c\u3089\u306e\u60c5\u5831\u306f\u3001\u65b0\u3057\u3044CRM\u3092\u9078\u5b9a\u3059\u308b\u969b\u306e\u91cd\u8981\u306a\u57fa\u6e96\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%BF%85%E8%A6%81%E3%81%AA%E6%A9%9F%E8%83%BD%E3%81%A8%E6%8B%A1%E5%BC%B5%E6%80%A7%E3%81%AE%E7%A2%BA%E8%AA%8D\"><\/span>\u5fc5\u8981\u306a\u6a5f\u80fd\u3068\u62e1\u5f35\u6027\u306e\u78ba\u8a8d<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>CRM\u306e\u30ea\u30d7\u30ec\u30a4\u30b9\u3092\u691c\u8a0e\u3059\u308b\u969b\u3001\u73fe\u5728\u306e\u696d\u52d9\u8981\u4ef6\u3068\u5c06\u6765\u306e\u6210\u9577\u6226\u7565\u306b\u7167\u3089\u3057\u3066\u5fc5\u8981\u306a\u6a5f\u80fd\u3092\u6d17\u3044\u51fa\u3059\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002\u5177\u4f53\u7684\u306b\u306f\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u5bfe\u5fdc\u3084\u9867\u5ba2\u5206\u6790\u6a5f\u80fd\u3001\u81ea\u52d5\u5316\u30c4\u30fc\u30eb\u306a\u3069\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u7528\u3092\u3088\u308a\u30b9\u30e0\u30fc\u30ba\u304b\u3064\u52b9\u7387\u7684\u306b\u3059\u308b\u305f\u3081\u306e\u6a5f\u80fd\u3092\u78ba\u8a8d\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u5358\u306b\u73fe\u72b6\u306e\u696d\u52d9\u306b\u5bfe\u5fdc\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u5c06\u6765\u7684\u306a\u30d3\u30b8\u30cd\u30b9\u30cb\u30fc\u30ba\u3084\u76ee\u6a19\u306b\u3082\u9069\u5fdc\u3067\u304d\u308bCRM\u3092\u9078\u629e\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u696d\u52d9\u3084\u5e02\u5834\u74b0\u5883\u306e\u5909\u5316\u306b\u5bfe\u5fdc\u53ef\u80fd\u306a\u62e1\u5f35\u6027\u3001\u72ec\u81ea\u306e\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u3066\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u67d4\u8edf\u6027\u306a\u3069\u3092\u6301\u3064CRM\u3092\u9078\u3076\u3053\u3068\u3067\u3001\u9577\u671f\u7684\u306a\u30d3\u30b8\u30cd\u30b9\u6226\u7565\u306b\u3082\u5bfe\u5fdc\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4ee5\u4e0a\u306e\u3088\u3046\u306b\u3001\u73fe\u884c\u306eCRM\u306e\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306e\u6a5f\u80fd\u306f\u3082\u3061\u308d\u3093\u3001\u5c06\u6765\u7684\u306a\u62e1\u5f35\u6027\u3084\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u6027\u3092\u8a55\u4fa1\u3057\u3001\u5168\u4f53\u7684\u306a\u30d3\u30b8\u30cd\u30b9\u6226\u7565\u306b\u6cbf\u3063\u305fCRM\u3092\u9078\u629e\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E4%BA%88%E7%AE%97%E3%81%A8ROI%E3%81%AE%E6%A4%9C%E8%A8%8E\"><\/span>\u4e88\u7b97\u3068ROI\u306e\u691c\u8a0e<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>CRM\u306e\u5c0e\u5165\u30fb\u30ea\u30d7\u30ec\u30a4\u30b9\u3092\u691c\u8a0e\u3059\u308b\u969b\u306b\u306f\u3001\u4e88\u7b97\u306e\u8a2d\u5b9a\u3068\u305d\u306e\u5bfe\u52b9\u679c\u3001\u3059\u306a\u308f\u3061ROI\uff08\u6295\u8cc7\u5bfe\u52b9\u679c\uff09\u306e\u8a55\u4fa1\u304c\u91cd\u8981\u3068\u306a\u308a\u307e\u3059\u3002\u5177\u4f53\u7684\u306b\u306f\u3001\u5c0e\u5165\u30b3\u30b9\u30c8\u3001\u904b\u7528\u30b3\u30b9\u30c8\u3001\u305d\u3057\u3066\u305d\u308c\u3089\u304c\u3082\u305f\u3089\u3059\u52b9\u7387\u5411\u4e0a\u3084\u30d3\u30b8\u30cd\u30b9\u6210\u679c\u7b49\u306e\u52b9\u679c\u3092\u898b\u7a4d\u3082\u308a\u3001\u30b3\u30b9\u30c8\u3068\u52b9\u679c\u306e\u30d0\u30e9\u30f3\u30b9\u3092\u691c\u8a0e\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>CRM\u306e\u5c0e\u5165\u306b\u304b\u304b\u308b\u8cbb\u7528\u306f\u4e00\u90e8\u3067\u3042\u308a\u3001\u904b\u7528\u306b\u4f34\u3046\u30b3\u30b9\u30c8\u3082\u8003\u616e\u306b\u5165\u308c\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u305d\u308c\u3089\u306e\u30b3\u30b9\u30c8\u3092\u8d85\u3048\u308b\u4fa1\u5024\u3092CRM\u304c\u63d0\u4f9b\u3067\u304d\u308b\u304b\u3069\u3046\u304b\u304c\u91cd\u8981\u3067\u3059\u3002\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3084\u52b9\u7387\u5316\u306b\u3088\u308b\u6642\u9593\u7bc0\u7d04\u3001\u58f2\u4e0a\u5411\u4e0a\u306a\u3069\u306e\u7d4c\u6e08\u7684\u306a\u5229\u76ca\u304c\u671f\u5f85\u3067\u304d\u308b\u304b\u3092\u691c\u8a0e\u3059\u308b\u3053\u3068\u3067\u3001ROI\u3092\u8a55\u4fa1\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4e88\u7b97\u8a2d\u5b9a\u3068ROI\u306e\u8a55\u4fa1\u306f\u3001CRM\u30ea\u30d7\u30ec\u30a4\u30b9\u306e\u6210\u529f\u3092\u5de6\u53f3\u3059\u308b\u8981\u7d20\u3067\u3059\u3002\u3053\u308c\u3089\u3092\u8003\u616e\u306b\u5165\u308c\u305f\u4e0a\u3067\u3001\u30b3\u30b9\u30c8\u52b9\u679c\u306e\u9ad8\u3044CRM\u30ea\u30d7\u30ec\u30a4\u30b9\u3092\u9078\u629e\u3057\u307e\u3057\u3087\u3046\u3002\u3053\u306e\u6bb5\u968e\u3067\u614e\u91cd\u306a\u691c\u8a0e\u3092\u884c\u3046\u3053\u3068\u3067\u3001\u9577\u671f\u7684\u306a\u8996\u70b9\u3067\u306e\u6210\u529f\u306b\u3064\u306a\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"CRM%E5%B0%8E%E5%85%A5%E3%83%BB%E3%83%AA%E3%83%97%E3%83%AC%E3%82%A4%E3%82%B9%E3%81%AE%E3%81%9F%E3%82%81%E3%81%AE%E3%82%B9%E3%83%86%E3%83%83%E3%83%97%E5%B0%8E%E5%85%A5%E3%82%B9%E3%83%86%E3%83%83%E3%83%97\"><\/span>CRM\u5c0e\u5165\u30fb\u30ea\u30d7\u30ec\u30a4\u30b9\u306e\u305f\u3081\u306e\u30b9\u30c6\u30c3\u30d7\u5c0e\u5165\u30b9\u30c6\u30c3\u30d7<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u3053\u306e\u7ae0\u3067\u306f\u3001CRM\u306e\u5c0e\u5165\u3084\u30ea\u30d7\u30ec\u30a4\u30b9\u3092\u6210\u529f\u306b\u5c0e\u304f\u305f\u3081\u306e\u5177\u4f53\u7684\u306a\u30b9\u30c6\u30c3\u30d7\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002\u76ee\u6a19\u8a2d\u5b9a\u3068KPI\u306e\u660e\u78ba\u5316\u3001\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u306e\u30b3\u30df\u30c3\u30c8\u30e1\u30f3\u30c8\u3001\u5fc5\u8981\u306a\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3068\u6559\u80b2\u3001\u305d\u3057\u3066\u5c0e\u5165\u5f8c\u306e\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3068\u6539\u5584\u3092\u884c\u3046\u3053\u3068\u304c\u3001\u9577\u671f\u7684\u306aCRM\u6d3b\u7528\u306e\u6210\u529f\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"149\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/implementation-steps-1024x149.jpg\" alt=\"\" class=\"wp-image-4720\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/implementation-steps-1024x149.jpg 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/implementation-steps-300x44.jpg 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/implementation-steps-768x112.jpg 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/implementation-steps.jpg 1156w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%9B%AE%E6%A8%99%E8%A8%AD%E5%AE%9A%E3%81%A8KPI%E3%81%AE%E6%98%8E%E7%A2%BA%E5%8C%96\"><\/span>\u76ee\u6a19\u8a2d\u5b9a\u3068KPI\u306e\u660e\u78ba\u5316<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>CRM\u5c0e\u5165\u307e\u305f\u306f\u30ea\u30d7\u30ec\u30a4\u30b9\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306b\u306f\u3001\u307e\u305a\u305d\u306e\u76ee\u7684\u3068\u671f\u5f85\u3059\u308b\u6210\u679c\u3092\u660e\u78ba\u306b\u3059\u308b\u3053\u3068\u304c\u5fc5\u8981\u3067\u3059\u3002\u3053\u308c\u3089\u306f\u30d3\u30b8\u30cd\u30b9\u76ee\u6a19\u306b\u5bc6\u63a5\u306b\u9023\u52d5\u3057\u3066\u3044\u308b\u3079\u304d\u3067\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3001\u30bb\u30f3\u30bf\u30fc\u306e\u751f\u7523\u6027\u306e\u5411\u4e0a\u3001\u58f2\u4e0a\u306e\u5897\u52a0\u306a\u3069\u3001\u5177\u4f53\u7684\u306a\u76ee\u6a19\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u76ee\u6a19\u306e\u9032\u6357\u3092\u6e2c\u5b9a\u3059\u308b\u305f\u3081KPI\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3082\u91cd\u8981\u306a\u30b9\u30c6\u30c3\u30d7\u3067\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001\u4f8b\u3048\u3070\u300c\u9867\u5ba2\u6e80\u8db3\u5ea6\u300d\u3084\u300cCPC\uff08\u30b3\u30b9\u30c8\u30fb\u30d1\u30fc\u30fb\u30b3\u30fc\u30eb\uff09\u300d\u306a\u3069\u306eKPI\u3092\u8a2d\u5b9a\u3057\u3001CRM\u306e\u5c0e\u5165\u52b9\u679c\u3092\u5b9a\u91cf\u7684\u306b\u8a55\u4fa1\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u76ee\u6a19\u3068KPI\u3092\u660e\u78ba\u306b\u3059\u308b\u3053\u3068\u3067\u3001CRM\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u65b9\u5411\u6027\u304c\u660e\u78ba\u306b\u306a\u308a\u3001\u5177\u4f53\u7684\u306a\u6210\u679c\u3092\u53ef\u8996\u5316\u3057\u8a55\u4fa1\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 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class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>CRM\u306e\u5c0e\u5165\u3084\u30ea\u30d7\u30ec\u30a4\u30b9\u306f\u3001\u4e00\u5ea6\u7d42\u308f\u3063\u305f\u3089\u7d42\u4e86\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u3080\u3057\u308d\u3001\u5c0e\u5165\u5f8c\u306e\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3068\u6539\u5584\u6d3b\u52d5\u304c\u305d\u306e\u6210\u679c\u3092\u6700\u5927\u5316\u3059\u308b\u91cd\u8981\u306a\u30b9\u30c6\u30c3\u30d7\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u5c0e\u5165\u5f8c\u3001CRM\u30b7\u30b9\u30c6\u30e0\u306e\u4f7f\u7528\u72b6\u6cc1\u3084\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u5b9a\u671f\u7684\u306b\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3059\u308b\u3053\u3068\u3067\u3001\u30b7\u30b9\u30c6\u30e0\u3084\u696d\u52d9\u30d5\u30ed\u30fc\u306b\u554f\u984c\u304c\u306a\u3044\u304b\u78ba\u8a8d\u3057\u307e\u3059\u3002\u307e\u305f\u3001KPI\u306e\u9054\u6210\u72b6\u6cc1\u3092\u691c\u8a0e\u3057\u3001\u76ee\u6a19\u306b\u5bfe\u3059\u308b\u9032\u6357\u3092\u628a\u63e1\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3055\u3089\u306b\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3084\u4ed6\u306e\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53ce\u96c6\u3057\u3001\u305d\u308c\u3092\u57fa\u306b\u30b7\u30b9\u30c6\u30e0\u3084\u30d7\u30ed\u30bb\u30b9\u306e\u6539\u5584\u3092\u9032\u3081\u307e\u3059\u3002\u5b9f\u969b\u306e\u5229\u7528\u8005\u306e\u58f0\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u73fe\u5834\u306b\u5373\u3057\u305f\u6539\u5584\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u7d99\u7d9a\u7684\u306a\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3068\u6539\u5584\u6d3b\u52d5\u306b\u3088\u308a\u3001CRM\u306e\u5229\u7528\u52b9\u679c\u3092\u6700\u5927\u5316\u3057\u3001\u9577\u671f\u7684\u306a\u30d3\u30b8\u30cd\u30b9\u6210\u679c\u3092\u5b9f\u73fe\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002CRM\u306f\u30d3\u30b8\u30cd\u30b9\u6210\u9577\u306e\u9053\u5177\u3067\u3042\u308a\u3001\u305d\u306e\u6d3b\u7528\u3068\u9032\u5316\u304c\u6b62\u307e\u3089\u306a\u3044\u9650\u308a\u3001\u305d\u306e\u4fa1\u5024\u3082\u5897\u3057\u3066\u3044\u304f\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BCCRM%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6%E3%81%AE%E3%81%BE%E3%81%A8%E3%82%81\"><\/span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fcCRM\u306b\u3064\u3044\u3066\u306e\u307e\u3068\u3081<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>CRM\u306f\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u9867\u5ba2\u5bfe\u5fdc\u3092\u52b9\u7387\u5316\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b\u5f37\u529b\u306a\u30c4\u30fc\u30eb\u3067\u3059\u3002\u3057\u304b\u3057\u3001\u305d\u306e\u52b9\u679c\u3092\u6700\u5927\u9650\u306b\u5f15\u304d\u51fa\u3059\u305f\u3081\u306b\u306f\u3001\u76ee\u6a19\u8a2d\u5b9a\u3068KPI\u306e\u660e\u78ba\u5316\u3001\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u306e\u30b3\u30df\u30c3\u30c8\u30e1\u30f3\u30c8\u3001\u9069\u5207\u306a\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3068\u6559\u80b2\u3001\u305d\u3057\u3066\u5c0e\u5165\u5f8c\u306e\u5b9a\u671f\u7684\u306a\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3068\u6539\u5584\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>CRM\u306e\u5c0e\u5165\u3084\u30ea\u30d7\u30ec\u30a4\u30b9\u3092\u691c\u8a0e\u3059\u308b\u969b\u306f\u73fe\u5728\u306eCRM\u306e\u8ab2\u984c\u3068\u6539\u5584\u70b9\u3092\u30ea\u30b9\u30c8\u30a2\u30c3\u30d7\u3057\u3001\u305d\u308c\u306b\u5bfe\u3059\u308b\u89e3\u6c7a\u7b56\u3092\u898b\u3064\u3051\u308b\u3053\u3068\u304b\u3089\u59cb\u3081\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<div class=\"cta_area\">  <p class=\"cta_ttl\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u8ab2\u984c\u306f\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\u3078\uff01<\/p>\n  <p class=\"cta_text\">\u300cCRM\u30b7\u30b9\u30c6\u30e0\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u77e5\u308a\u305f\u3044\u300d\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u30b7\u30b9\u30c6\u30e0\u5c0e\u5165\u3092\u691c\u8a0e\u3057\u3066\u3044\u308b\u300d\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u751f\u7523\u6027\u3092\u9ad8\u3081\u305f\u3044\u300d\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u52b9\u7387\u5316\u3055\u305b\u305f\u3044\u300d\u3068\u3044\u3063\u305f\u304a\u60a9\u307f\u3092\u304a\u6301\u3061\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u304b\uff1f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5c02\u9580\u7279\u5316\u30fb\u5b9f\u7e3e25\u5e74\u4ee5\u4e0a\u3001\u5b9f\u7e3e\u591a\u6570\u306e\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\u3067\u306f\u3001\u304a\u5ba2\u69d8\u306e\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u3066\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u305f\u3054\u63d0\u6848\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n  <p class=\"cta_btn\">\n    <a href=\"https:\/\/willof-work.co.jp\/corp\/contact\/officework\/?utm_source=connenavi&#038;utm_medium=button&#038;utm_campaign=contact&#038;utm_term=2475_2\" target=\"_blank\" rel=\"noopener\">\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u3053\u3061\u3089<\/a>\n  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