{"id":2516,"date":"2023-07-03T12:29:09","date_gmt":"2023-07-03T03:29:09","guid":{"rendered":"https:\/\/callcenternavi.jp\/connenavi\/?post_type=news&#038;p=2516"},"modified":"2025-07-25T17:33:59","modified_gmt":"2025-07-25T08:33:59","slug":"bpr%ef%bc%88%e3%83%93%e3%82%b8%e3%83%8d%e3%82%b9%e3%83%97%e3%83%ad%e3%82%bb%e3%82%b9%e3%83%bb%e3%83%aa%e3%82%a8%e3%83%b3%e3%82%b8%e3%83%8b%e3%82%a2%e3%83%aa%e3%83%b3%e3%82%b0%ef%bc%89%e5%ae%8c","status":"publish","type":"news","link":"https:\/\/callcenternavi.jp\/connenavi\/note\/2516\/","title":{"rendered":"BPR\u3068\u306f\uff1f\u57fa\u672c\u6982\u5ff5\u3084\u76ee\u7684\u3001\u5177\u4f53\u7684\u306a\u624b\u6cd5\u3084\u9032\u3081\u65b9\u3092\u89e3\u8aac"},"content":{"rendered":"\n<p>\u30d3\u30b8\u30cd\u30b9\u306e\u7af6\u4e89\u304c\u65e5\u3005\u6fc0\u5316\u3059\u308b\u4e2d\u3001\u4f01\u696d\u306f\u696d\u52d9\u306e\u52b9\u7387\u5316\u3084\u6700\u9069\u5316\u3092\u8ffd\u6c42\u3059\u308b\u5fc5\u8981\u306b\u8feb\u3089\u308c\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u4e00\u52a9\u3068\u306a\u308b\u300c<strong>BPR\uff08\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u30fb\u30ea\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\uff09<\/strong>\u300d\u3067\u3059\u304c\u3001\u305d\u306e\u5177\u4f53\u7684\u306a\u9032\u3081\u65b9\u3092\u628a\u63e1\u3057\u3066\u3044\u308b\u4f01\u696d\u306f\u307e\u3060\u5c11\u306a\u3044\u306e\u304c\u73fe\u72b6\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001BPR\u306e\u57fa\u672c\u7684\u306a\u6982\u5ff5\u304b\u3089\u3001\u305d\u306e\u30e1\u30ea\u30c3\u30c8\u3001\u8ab2\u984c\u3001\u4e3b\u8981\u624b\u6cd5\u3001\u305d\u3057\u3066\u5177\u4f53\u7684\u306a\u9032\u3081\u65b9\u307e\u3067\u3092\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002\u3053\u308c\u3092\u8aad\u3080\u3053\u3068\u3067\u3001BPR\u3092\u3069\u306e\u3088\u3046\u306b\u9032\u884c\u3059\u308c\u3070\u826f\u3044\u306e\u304b\u3001\u305d\u306e\u30dd\u30a4\u30f3\u30c8\u3084\u6ce8\u610f\u70b9\u3092\u660e\u78ba\u306b\u7406\u89e3\u3057\u3001\u52b9\u7387\u7684\u306a\u696d\u52d9\u6539\u9769\u306e\u7b2c\u4e00\u6b69\u3092\u8e0f\u307f\u51fa\u3059\u624b\u52a9\u3051\u3068\u306a\u308b\u3067\u3057\u3087\u3046\u3002\u305c\u3072\u3001\u6700\u5f8c\u307e\u3067\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<div class=\"cta_area\">  <p class=\"cta_ttl\">BPO\u30b5\u30fc\u30d3\u30b9\u306a\u3089\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\u3078\u304a\u4efb\u305b\uff01<\/p>\n  <p class=\"cta_text\">\u300c\u696d\u52d9\u52b9\u7387\u5316\u3092\u9032\u3081\u305f\u3044\u3051\u308c\u3069\u3001\u3069\u306e\u3088\u3046\u306bBPO\u3092\u6d3b\u7528\u3059\u308c\u3070\u3088\u3044\u306e\u304b\u5206\u304b\u3089\u306a\u3044\u300d\u300c\u696d\u52d9\u52b9\u7387\u5316\u3067ES\u5411\u4e0a\u30fbCS\u5411\u4e0a\u3092\u76ee\u6307\u3057\u305f\u3044\u300d\u300cBPO\u4f1a\u793e\u306b\u696d\u52d9\u3092\u304a\u4efb\u305b\u3057\u305f\u3044\u300d\u3068\u3044\u3063\u305f\u304a\u60a9\u307f\u3092\u62b1\u3048\u3066\u3044\u307e\u305b\u3093\u304b\uff1f\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\u306f\u3001\u304a\u5ba2\u69d8\u306e\u8ab2\u984c\u306b\u5408\u308f\u305b\u305f\u6700\u9069\u306aBPO\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u696d\u52d9\u52b9\u7387\u5316\u306e\u9375\u3092\u898b\u3064\u3051\u308b\u305f\u3081\u306b\u3001\u305c\u3072\u4e0b\u8a18\u30ea\u30f3\u30af\u304b\u3089\u5f0a\u793e\u30b5\u30fc\u30d3\u30b9\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<\/p>\n  <p class=\"cta_btn\">\n    <a href=\"https:\/\/willof-work.co.jp\/corp\/service\/officework\/?utm_source=connenavi&#038;utm_medium=button&#038;utm_campaign=coservice&#038;utm_term=2516_1\" target=\"_blank\" rel=\"noopener\">\u30a6\u30a3\u30eb\u30aa\u30d6\u306e\u30b5\u30fc\u30d3\u30b9\u7d39\u4ecb\u306f\u3053\u3061\u3089<\/a>\n  <\/p>\n<\/div>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">TOPICS<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2516\/#BPR%E3%81%AE%E6%A6%82%E5%BF%B5%E3%81%A8%E7%9B%AE%E7%9A%84\" >BPR\u306e\u6982\u5ff5\u3068\u76ee\u7684<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2516\/#BPR%E3%81%A8%E4%BB%96%E3%81%AE%E6%A6%82%E5%BF%B5%E3%81%AE%E9%81%95%E3%81%84\" >BPR\u3068\u4ed6\u306e\u6982\u5ff5\u306e\u9055\u3044<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2516\/#BPR%E3%81%AE%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\" >BPR\u306e\u30e1\u30ea\u30c3\u30c8<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2516\/#BPR%E3%81%AE%E8%AA%B2%E9%A1%8C\" >BPR\u306e\u8ab2\u984c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2516\/#BPR%E3%81%AE%E4%B8%BB%E8%A6%81%E6%89%8B%E6%B3%95\" >BPR\u306e\u4e3b\u8981\u624b\u6cd5<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2516\/#BPR%E3%81%AE%E5%85%B7%E4%BD%93%E7%9A%84%E3%81%AA%E9%80%B2%E3%82%81%E6%96%B9\" >BPR\u306e\u5177\u4f53\u7684\u306a\u9032\u3081\u65b9<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2516\/#%E3%81%BE%E3%81%A8%E3%82%81\" >\u307e\u3068\u3081<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2516\/#BPR%E3%81%AB%E9%96%A2%E3%81%99%E3%82%8B%E3%80%8C%E3%82%88%E3%81%8F%E3%81%82%E3%82%8B%E8%B3%AA%E5%95%8F%E3%80%8D\" >BPR\u306b\u95a2\u3059\u308b\u300c\u3088\u304f\u3042\u308b\u8cea\u554f\u300d<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"BPR%E3%81%AE%E6%A6%82%E5%BF%B5%E3%81%A8%E7%9B%AE%E7%9A%84\"><\/span>BPR\u306e\u6982\u5ff5\u3068\u76ee\u7684<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>BPR\uff08\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u30fb\u30ea\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\uff09\u306e\u5177\u4f53\u7684\u306a\u5b9a\u7fa9\u3068\u305d\u306e\u76ee\u7684\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002BPR\u304c\u4f55\u3067\u3042\u308a\u3001\u305d\u306e\u5b9f\u65bd\u3092\u901a\u3058\u3066\u4f55\u3092\u9054\u6210\u3059\u308b\u3053\u3068\u3092\u76ee\u6307\u3057\u3066\u3044\u308b\u306e\u304b\u3092\u660e\u78ba\u306b\u7406\u89e3\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">BPR\u3068\u306f<\/h3>\n\n\n\n<p>BPR\uff08\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u30fb\u30ea\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\uff09\u3068\u306f\u3001\u73fe\u5728\u306e\u696d\u52d9\u5185\u5bb9\u3084\u30d5\u30ed\u30fc\u3001\u7d44\u7e54\u306e\u69cb\u9020\u306a\u3069\u3092\u6839\u672c\u7684\u306b\u898b\u76f4\u3057\u3001\u518d\u8a2d\u8a08\u3059\u308b\u3053\u3068\u3067\u3059\u30021993\u5e74\u306b\u520a\u884c\u3055\u308c\u305f<a href=\"https:\/\/bookplus.nikkei.com\/atcl\/catalog\/2002\/9784532191542\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u300e\u30ea\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u9769\u547d\u300f\uff08\u30de\u30a4\u30b1\u30eb\u30fb\u30cf\u30de\u30fc\/\u30b8\u30a7\u30fc\u30e0\u30b9\u30fb\u30c1\u30e3\u30f3\u30d4\u30fc\u8457\uff09<\/a>\u306b\u3088\u3063\u3066\u3001\u4f01\u696d\u9593\u3067\u3082\u5e83\u304f\u77e5\u3089\u308c\u308b\u3053\u3068\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u540c\u66f8\u3067\u306fBPR\u3092\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u53b3\u5bc6\u306b\u5b9a\u7fa9\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u300c\u30b3\u30b9\u30c8\u3001\u54c1\u8cea\u3001\u30b5\u30fc\u30d3\u30b9\u3001\u30b9\u30d4\u30fc\u30c9\u306e\u3088\u3046\u306a\u3001\u91cd\u5927\u3067\u73fe\u4ee3\u7684\u306a\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u57fa\u6e96\u3092\u5287\u7684\u306b\u6539\u5584\u3059\u308b\u305f\u3081\u306b\u3001\u30d3\u30b8\u30cd\u30b9\uff65\u30d7\u30ed\u30bb\u30b9\u3092\u6839\u672c\u7684\u306b\u8003\u3048\u76f4\u3057\u3001\u629c\u672c\u7684\u306b\u305d\u308c\u3092\u30c7\u30b6\u30a4\u30f3\u3057\u76f4\u3059\u3053\u3068\u300d<\/p>\n<\/div><\/div>\n\n\n\n<p>\u3053\u306e\u5b9a\u7fa9\u304b\u3089\u3001BPR\u306b\u306f<span style=\"text-decoration: underline;\">4\u3064\u306e\u30ad\u30fc\u30ef\u30fc\u30c9<\/span>\u304c\u5b58\u5728\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u6839\u672c\u7684<\/strong><br>\u306a\u305c\u73fe\u5728\u306e\u696d\u52d9\u3092\u884c\u3063\u3066\u3044\u308b\u306e\u304b\u3001\u306a\u305c\u4eca\u306e\u65b9\u6cd5\u3067\u884c\u3063\u3066\u3044\u308b\u306e\u304b\u3068\u3044\u3046\u6839\u672c\u7684\u306a\u554f\u3044\u3092\u6295\u3052\u304b\u3051\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u629c\u672c\u7684<\/strong><br>\u65e2\u5b58\u306e\u3082\u306e\u3092\u4fee\u6b63\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u5fc5\u8981\u3067\u3042\u308c\u3070\u5168\u4f53\u3092\u4e00\u65b0\u3059\u308b\u629c\u672c\u7684\u306a\u6539\u9769\u3092\u6307\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u5287\u7684<\/strong><br>\u6539\u5584\u3068\u3044\u3063\u3066\u3082\u5fae\u8abf\u6574\u3084\u5c0f\u898f\u6a21\u306a\u6539\u5584\u3092\u6307\u3059\u306e\u3067\u306f\u306a\u304f\u3001\u5927\u5e45\u306a\u9032\u6b69\u3084\u5287\u7684\u306a\u5909\u5316\u3092\u76ee\u6307\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30d7\u30ed\u30bb\u30b9<\/strong><br>BPR\u306f\u300c<span style=\"text-decoration: underline;\">\u30d3\u30b8\u30cd\u30b9\u30fb\u30d7\u30ed\u30bb\u30b9<\/span>\u300d\u3001\u3064\u307e\u308a1\u3064\u4ee5\u4e0a\u306e\u5165\u529b\u304b\u3089\u9867\u5ba2\u306b\u4fa1\u5024\u3092\u63d0\u4f9b\u3059\u308b\u51fa\u529b\u3092\u751f\u307f\u51fa\u3059\u884c\u52d5\u306e\u96c6\u5408\u3092\u518d\u8a2d\u8a08\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"1280\" height=\"720\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/07\/bpr_keyword.png\" alt=\"\" class=\"wp-image-5615\" style=\"width:840px;height:473px\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/07\/bpr_keyword.png 1280w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/07\/bpr_keyword-300x169.png 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/07\/bpr_keyword-1024x576.png 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/07\/bpr_keyword-768x432.png 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">BPR\u306e\u76ee\u7684\u3068\u7279\u5fb4<\/h3>\n\n\n\n<p>BPR\u306e\u4e3b\u306a\u76ee\u7684\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u3092\u6700\u9069\u5316\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u4f01\u696d\u5168\u4f53\u306e\u751f\u7523\u6027\u3084\u52b9\u7387\u6027\u3092\u5927\u5e45\u306b\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u3067\u3059\u3002\u751f\u7523\u6027\u3084\u52b9\u7387\u6027\u3092\u9ad8\u3081\u308b\u3053\u3068\u306f\u9ad8\u3044\u7af6\u4e89\u529b\u306b\u7e4b\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>BPR\u306e\u7279\u5fb4\u3068\u3057\u3066\u3001\u305d\u308c\u306f\u4e00\u90e8\u5206\u306e\u5fae\u8abf\u6574\u3084\u6539\u5584\u3067\u306f\u306a\u304f\u3001\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u5168\u4f53\u3092\u898b\u76f4\u3057\u3001\u6839\u672c\u304b\u3089\u518d\u8a2d\u8a08\u3059\u308b\u3053\u3068\u3092\u76ee\u6307\u3057\u307e\u3059\u3002\u3064\u307e\u308a\u3001\u4f01\u696d\u306e\u696d\u52d9\u30d5\u30ed\u30fc\u3084\u7d44\u7e54\u306e\u69cb\u9020\u3092\u629c\u672c\u7684\u306b\u6539\u9769\u3059\u308b\u3053\u3068\u3092\u91cd\u8996\u3057\u3066\u3044\u307e\u3059\u3002\u307e\u305f\u3001\u305d\u306e\u904e\u7a0b\u3067IT\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u3084\u6539\u4fee\u3092\u884c\u3046\u3053\u3068\u3082\u4e00\u822c\u7684\u3067\u3001\u3053\u308c\u306b\u3088\u308a\u696d\u52d9\u306e\u52b9\u7387\u5316\u3084\u751f\u7523\u6027\u5411\u4e0a\u304c\u671f\u5f85\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"BPR%E3%81%A8%E4%BB%96%E3%81%AE%E6%A6%82%E5%BF%B5%E3%81%AE%E9%81%95%E3%81%84\"><\/span>BPR\u3068\u4ed6\u306e\u6982\u5ff5\u306e\u9055\u3044<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>BPR\u3068\u6df7\u540c\u3055\u308c\u304c\u3061\u306a\u6982\u5ff5\u306b\u300c<strong>\u696d\u52d9\u6539\u5584<\/strong>\u300d\u3084\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/3498\/\" target=\"_blank\" rel=\"noopener\" title=\"\"><strong>\u30c7\u30b8\u30bf\u30eb\u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\uff08DX<\/strong>\uff09<\/a>\u300d\u3068\u3044\u3046\u8003\u3048\u65b9\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u3089\u306f\u8996\u70b9\u3084\u65b9\u6cd5\u306a\u3069\u306b\u9055\u3044\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n<table style=\"border-collapse: collapse; width: 100%; height: 86px;\">\n<thead>\n<tr style=\"height: 23px; background-color: #191970;\">\n<td style=\"width: 9.76187%; height: 17px; text-align: center;\">\u00a0<\/td>\n<td style=\"height: 17px; width: 28.4524%; text-align: center;\"><strong><span style=\"color: #ffffff;\">BPR<\/span><\/strong><\/td>\n<td style=\"height: 17px; width: 31.9047%; text-align: center;\"><strong><span style=\"color: #ffffff;\">\u696d\u52d9\u6539\u5584<\/span><\/strong><\/td>\n<td style=\"height: 17px; width: 29.6429%; text-align: center;\"><strong><span style=\"color: #ffffff;\">DX<\/span><\/strong><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"height: 23px;\">\n<td style=\"width: 9.76187%; height: 23px; background-color: #d3dcf5; text-align: center;\"><strong><span style=\"color: #000080;\">\u6982\u8981<\/span><\/strong><\/td>\n<td style=\"height: 23px; width: 28.4524%;\">\u7d44\u7e54\u306e\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3092\u6839\u672c\u7684\u306b\u898b\u76f4\u3057\u3001\u518d\u8a2d\u8a08\u3092\u884c\u3046\u53d6\u308a\u7d44\u307f<\/td>\n<td style=\"height: 23px; width: 31.9047%;\">\u7d44\u7e54\u306e\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3092\u6539\u5584\u3057\u3001\u52b9\u7387\u6027\u3084\u751f\u7523\u6027\u3092\u9ad8\u3081\u308b\u53d6\u308a\u7d44\u307f<\/td>\n<td style=\"height: 23px; width: 29.6429%;\">\u30c7\u30b8\u30bf\u30eb\u6280\u8853\u3092\u6d3b\u7528\u3057\u3066\u30d3\u30b8\u30cd\u30b9\u5168\u4f53\u3092\u5909\u9769\u3059\u308b\u53d6\u308a\u7d44\u307f<\/td>\n<\/tr>\n<tr style=\"height: 23px;\">\n<td style=\"width: 9.76187%; height: 23px; background-color: #d3dcf5; text-align: center;\"><strong><span style=\"color: #000080;\">\u8996\u70b9<\/span><\/strong><\/td>\n<td style=\"height: 23px; width: 28.4524%;\">\u30d7\u30ed\u30bb\u30b9\u5168\u4f53<\/td>\n<td style=\"height: 23px; width: 31.9047%;\">\u696d\u52d9\u500b\u3005\u306e\u6539\u5584<\/td>\n<td style=\"height: 23px; width: 29.6429%;\">\u30d3\u30b8\u30cd\u30b9\u5168\u4f53<\/td>\n<\/tr>\n<tr style=\"height: 23px;\">\n<td style=\"width: 9.76187%; height: 23px; background-color: #d3dcf5; text-align: center;\"><strong><span style=\"color: #000080;\">\u65b9\u6cd5<\/span><\/strong><\/td>\n<td style=\"height: 23px; width: 28.4524%;\">\u629c\u672c\u7684\u306a\u5909\u9769<\/td>\n<td style=\"height: 23px; width: 31.9047%;\">\u6f38\u9032\u7684\u306a\u6539\u5584<\/td>\n<td style=\"height: 23px; width: 29.6429%;\">\n<p>\u30c7\u30b8\u30bf\u30eb\u5316\u306b\u3088\u308b\u5168\u9762\u7684\u306a\u5909\u9769<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n<h3 class=\"wp-block-heading\">BPR\u3068\u696d\u52d9\u6539\u5584\u306e\u9055\u3044<\/h3>\n\n\n\n<p>\u696d\u52d9\u6539\u5584\u306f\u3001\u793e\u5185\u306e\u65e2\u5b58\u306e\u696d\u52d9\u30d5\u30ed\u30fc\u3084\u30b7\u30b9\u30c6\u30e0\u3092\u898b\u76f4\u3057\u3001\u7121\u99c4\u3084\u975e\u52b9\u7387\u306a\u70b9\u3092\u6539\u5584\u3057\u3088\u3046\u3068\u3059\u308b\u53d6\u308a\u7d44\u307f\u3067\u3059\u3002\u30d7\u30ed\u30bb\u30b9\u3092\u30b9\u30e0\u30fc\u30ba\u306b\u3057\u305f\u308a\u3001\u52b9\u7387\u3092\u4e0a\u3052\u305f\u308a\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u306e\u304c\u76ee\u7684\u3067\u3059\u3002\u696d\u52d9\u6539\u5584\u306f\u65e2\u5b58\u306e\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u306e\u4e2d\u3067\u6700\u9069\u5316\u3092\u884c\u3046\u3053\u3068\u304c\u591a\u304f\u3001\u5c0f\u3055\u306a\u6539\u826f\u3084\u6539\u5584\u304c\u4e3b\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4e00\u65b9\u3001BPR\u306f\u3088\u308a\u629c\u672c\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u3068\u308a\u307e\u3059\u3002\u3064\u307e\u308a\u3001\u65e2\u5b58\u306e\u30d5\u30ed\u30fc\u3084\u30b7\u30b9\u30c6\u30e0\u3092\u5fae\u8abf\u6574\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u4e00\u304b\u3089\u4f5c\u308a\u76f4\u3059\u3053\u3068\u3082\u542b\u307e\u308c\u307e\u3059\u3002\u3053\u306e\u305f\u3081\u3001BPR\u306f\u696d\u52d9\u6539\u5584\u3088\u308a\u3082\u5927\u304d\u306a\u5909\u5316\u3068\u9ad8\u3044\u30ea\u30b9\u30af\u3092\u4f34\u3046\u3053\u3068\u304c\u591a\u3044\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">BPR\u3068DX\u306e\u9055\u3044<\/h3>\n\n\n\n<p><a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/3498\/\" target=\"_blank\" rel=\"noopener\" title=\"\"><strong>DX\uff08\u30c7\u30b8\u30bf\u30eb\u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\uff09<\/strong><\/a>\u306f\u3001\u30c7\u30b8\u30bf\u30eb\u6280\u8853\u3092\u6d3b\u7528\u3057\u3066\u30d3\u30b8\u30cd\u30b9\u3092\u5168\u9762\u7684\u306b\u5909\u9769\u3059\u308b\u53d6\u308a\u7d44\u307f\u3067\u3059\u3002IT\u306e\u9032\u5316\u306b\u4f34\u3044\u3001\u4f01\u696d\u306f\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3084\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u3001\u65b0\u305f\u306a\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\u306e\u5275\u51fa\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u9818\u57df\u3067\u30c7\u30b8\u30bf\u30eb\u5316\u3092\u9032\u3081\u3066\u3044\u307e\u3059\u3002DX\u306f\u30d3\u30b8\u30cd\u30b9\u5168\u4f53\u3092\u898b\u3064\u3081\u76f4\u3057\u3001\u65e2\u5b58\u306e\u6982\u5ff5\u3092\u8986\u3059\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4e00\u65b9\u3067\u3001BPR\u306f\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u6700\u9069\u5316\u306b\u7126\u70b9\u3092\u5f53\u3066\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u30d7\u30ed\u30bb\u30b9\u306f\u30c7\u30b8\u30bf\u30eb\u6280\u8853\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u304c\u3001BPR\u81ea\u4f53\u306f\u5fc5\u305a\u3057\u3082\u30c7\u30b8\u30bf\u30eb\u5316\u306b\u9650\u5b9a\u3055\u308c\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"BPR%E3%81%AE%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\"><\/span>BPR\u306e\u30e1\u30ea\u30c3\u30c8<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>BPR\u304c\u4f01\u696d\u306b\u3082\u305f\u3089\u3059\u30e1\u30ea\u30c3\u30c8\u306f<strong>\u300c\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u53ef\u8996\u5316\u300d\u300c\u696d\u52d9\u52b9\u7387\u5316\u300d\u300cES\u30fbCS\u306e\u5411\u4e0a\u300d<\/strong>\u306a\u3069\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3092\u53ef\u8996\u5316\u3067\u304d\u308b<\/h3>\n\n\n\n<p>BPR\u306f\u4f01\u696d\u306e\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3092\u5168\u4f53\u7684\u306b\u898b\u76f4\u3059\u305f\u3081\u3001\u5168\u793e\u7684\u306a\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3092\u660e\u78ba\u306b\u53ef\u8996\u5316\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u696d\u52d9\u30d5\u30ed\u30fc\u304c\u53ef\u8996\u5316\u3057\u5168\u4f53\u3092\u4fef\u77b0\u3057\u3066\u7406\u89e3\u3067\u304d\u308b\u3053\u3068\u3067\u3001\u696d\u52d9\u306e\u9032\u884c\u4e2d\u306b\u767a\u751f\u3059\u308b\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u3084\u7121\u99c4\u306a\u4f5c\u696d\u3001\u305d\u308c\u3089\u304c\u3069\u306e\u696d\u52d9\u306b\u7531\u6765\u3059\u308b\u306e\u304b\u3092\u7279\u5b9a\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u7279\u306b\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u306e\u767a\u898b\u306f\u91cd\u8981\u3067\u3059\u3002\u30a8\u30ea\u30e4\u30fb\u30b4\u30fc\u30eb\u30c9\u30e9\u30c3\u30c8\u535a\u58eb\u304c\u63d0\u5531\u3057\u305f\u5236\u7d04\u6761\u4ef6\u306e\u7406\u8ad6\u306b\u3088\u308b\u3068\u3001\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u304c\u5168\u4f53\u306e\u751f\u7523\u6027\u3092\u898f\u5b9a\u3059\u308b\u3068\u6307\u6458\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3064\u307e\u308a\u3001\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u3092\u6539\u5584\u3057\u306a\u3044\u9650\u308a\u3001\u4ed6\u306e\u90e8\u5206\u3067\u3069\u308c\u3060\u3051\u6539\u5584\u3092\u884c\u3063\u3066\u3082\u5168\u4f53\u306e\u751f\u7523\u6027\u306f\u4e0a\u304c\u3089\u306a\u3044\u3068\u3044\u3046\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u696d\u52d9\u52b9\u7387\u5316\u3067\u304d\u308b<\/h3>\n\n\n\n<p>\u524d\u8ff0\u3057\u305f\u901a\u308a\u3001\u7279\u5b9a\u3055\u308c\u305f\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u304c\u89e3\u6d88\u3055\u308c\u308c\u3070\u3001\u305d\u308c\u306b\u3088\u3063\u3066\u696d\u52d9\u30d5\u30ed\u30fc\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u306a\u308a\u3001\u6642\u9593\u306e\u7bc0\u7d04\u3084\u751f\u7523\u6027\u306e\u5411\u4e0a\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u304c\u660e\u78ba\u306b\u306a\u308b\u3053\u3068\u3067\u3001\u5404\u90e8\u9580\u3084\u62c5\u5f53\u8005\u9593\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u306a\u308a\u3001\u610f\u601d\u6c7a\u5b9a\u306e\u30b9\u30d4\u30fc\u30c9\u3082\u5927\u5e45\u306b\u5411\u4e0a\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">ES\u30fbCS\u306e\u5411\u4e0a\u306b\u7e4b\u304c\u308b<\/h3>\n\n\n\n<p>BPR\u306e\u9032\u884c\u306b\u3088\u308a\u3001\u7121\u99c4\u306a\u696d\u52d9\u304c\u524a\u6e1b\u3055\u308c\u308b\u3068\u3001\u5f93\u696d\u54e1\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u5411\u4e0a\u3084\u4ed5\u4e8b\u306e\u610f\u7fa9\u3092\u611f\u3058\u308b\u6a5f\u4f1a\u304c\u5897\u3048\u307e\u3059\u3002\u3053\u308c\u306fES\uff08\u5f93\u696d\u54e1\u6e80\u8db3\uff09\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u696d\u52d9\u52b9\u7387\u306e\u5411\u4e0a\u306f\u8fc5\u901f\u306a\u9867\u5ba2\u5bfe\u5fdc\u3084\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u306e\u5411\u4e0a\u306b\u5bc4\u4e0e\u3057\u3001\u7d50\u679c\u7684\u306bCS\uff08\u9867\u5ba2\u6e80\u8db3\uff09\u3092\u9ad8\u3081\u307e\u3059\u3002ES\u3068CS\u306f\u5bc6\u63a5\u306b\u95a2\u9023\u3057\u3066\u304a\u308a\u3001\u4e00\u65b9\u304c\u9ad8\u307e\u308b\u3068\u4ed6\u65b9\u3082\u5411\u4e0a\u3059\u308b\u5faa\u74b0\u52b9\u679c\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u304c\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30eb\u30fc\u30d7\u3092\u751f\u307f\u3001\u7d50\u679c\u7684\u306b\u4f01\u696d\u306e\u696d\u7e3e\u5411\u4e0a\u306b\u7e4b\u304c\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p><strong>\u25bc\u95a2\u9023\u8a18\u4e8b\u306f\u3053\u3061\u3089<\/strong><br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2424\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=2516\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\uff08ES\uff09\u3092\u5411\u4e0a\u3055\u305b\u308b\u5b9f\u8df5\u7684\u306a\u65b9\u6cd5\u306b\u3064\u3044\u3066\u89e3\u8aac<\/a>\u300d<br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/4278\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u9867\u5ba2\u6e80\u8db3\u5ea6\uff08CS\uff09\u3068\u306f\uff1f\u5b9a\u7fa9\u304b\u3089\u5411\u4e0a\u65b9\u6cd5\u307e\u3067\u5fb9\u5e95\u89e3\u8aac<\/a>\u300d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"BPR%E3%81%AE%E8%AA%B2%E9%A1%8C\"><\/span>BPR\u306e\u8ab2\u984c<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>BPR\u306e\u9032\u884c\u306f\u6570\u591a\u304f\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u751f\u3080\u4e00\u65b9\u3067\u3001\u8ab2\u984c\u3082\u5b58\u5728\u3057\u307e\u3059\u3002\u4e00\u822c\u7684\u306a\u8ab2\u984c\u70b9\u3067\u3042\u308b\u300c\u52b4\u529b\u30fb\u6642\u9593\u30fb\u30b3\u30b9\u30c8\u300d\u3001\u300c\u73fe\u5834\u306e\u62b5\u6297\u300d\u3001\u305d\u3057\u3066\u7279\u306b\u65e5\u672c\u7d4c\u55b6\u7279\u6709\u306e\u8ab2\u984c\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u52b4\u529b\u30fb\u6642\u9593\u30fb\u30b3\u30b9\u30c8<\/h3>\n\n\n\n<p>BPR\u306f\u5168\u793e\u7684\u306a\u696d\u52d9\u6539\u9769\u3092\u76ee\u6307\u3059\u305f\u3081\u3001\u305d\u308c\u3092\u9054\u6210\u3059\u308b\u306b\u306f\u5927\u91cf\u306e\u52b4\u529b\u3068\u6642\u9593\u304c\u5fc5\u8981\u3068\u306a\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u65b0\u305f\u306aIT\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u3084\u5916\u90e8\u304b\u3089\u306e\u5c02\u9580\u5bb6\u306e\u5354\u529b\u3068\u3044\u3063\u305f\u5f62\u3067\u3001\u521d\u671f\u6295\u8cc7\u3068\u3057\u3066\u76f8\u5fdc\u306e\u30b3\u30b9\u30c8\u304c\u767a\u751f\u3057\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u8ca0\u62c5\u306f\u4e2d\u9577\u671f\u7684\u306b\u306f\u696d\u52d9\u306e\u52b9\u7387\u5316\u306b\u3088\u308a\u56de\u53ce\u53ef\u80fd\u3067\u3059\u304c\u3001\u77ed\u671f\u7684\u306a\u8ca0\u62c5\u5897\u52a0\u3078\u306e\u5bfe\u5fdc\u304c\u5fc5\u9808\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u73fe\u5834\u306e\u62b5\u6297<\/h3>\n\n\n\n<p>BPR\u306e\u63a8\u9032\u306f\u5f93\u6765\u306e\u696d\u52d9\u30d5\u30ed\u30fc\u3092\u5927\u304d\u304f\u5909\u3048\u308b\u3053\u3068\u3092\u5fc5\u8981\u3068\u3057\u307e\u3059\u304c\u3001\u73fe\u5834\u304b\u3089\u306f\u3053\u306e\u5909\u5316\u3078\u306e\u62b5\u6297\u304c\u751f\u3058\u3084\u3059\u3044\u3067\u3059\u3002\u7279\u306b\u3001\u77ed\u671f\u7684\u306b\u306f\u696d\u52d9\u8ca0\u8377\u304c\u5897\u3048\u308b\u53ef\u80fd\u6027\u3082\u3042\u308a\u307e\u3059\u3002\u305d\u3046\u3057\u305f\u62b5\u6297\u3092\u4e57\u308a\u8d8a\u3048\u308b\u305f\u3081\u306b\u306f\u3001BPR\u304c\u3082\u305f\u3089\u3059\u4e2d\u9577\u671f\u7684\u306a\u30e1\u30ea\u30c3\u30c8\u3084\u305d\u306e\u610f\u7fa9\u3092\u73fe\u5834\u306b\u5bfe\u3057\u3066\u660e\u78ba\u306b\u4f1d\u3048\u3001\u7406\u89e3\u3057\u3066\u3082\u3089\u3046\u3053\u3068\u304c\u5fc5\u8981\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u65e5\u672c\u306b\u304a\u3051\u308bBPR\u306e\u8ab2\u984c<\/h3>\n\n\n\n<p>BPR\u3092\u5b9f\u65bd\u3059\u308b\u65e5\u672c\u4f01\u696d\u306b\u3068\u3063\u3066\u306f\u3001\u305d\u306e\u5927\u898f\u6a21\u306a\u6539\u9769\u304c\u7279\u306b\u8ab2\u984c\u3068\u306a\u308a\u307e\u3059\u3002\u3053\u306e\u6539\u9769\u306b\u306f\u5341\u5206\u306a\u691c\u8a0e\u3068\u8a08\u753b\u304c\u5fc5\u8981\u3068\u306a\u308a\u307e\u3059\u3002\u5e73\u91ce\u96c5\u7ae0\uff081994\uff09\u306e<a href=\"https:\/\/www.jstage.jst.go.jp\/article\/soshikikagaku\/28\/1\/28_20220630-132\/_article\/-char\/ja\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u300eBPR\u306e\u6311\u6226\u300f\uff08\u7d44\u7e54\u79d1\u5b66\u7b2c28\u5dfb\u7b2c1\u53f7\uff09<\/a>\u3067\u306f\u3001\u65e5\u672c\u306e\u4f01\u696d\u304cBPR\u3092\u9032\u3081\u308b\u306b\u3042\u305f\u308a\u751f\u3058\u308b\u8ab2\u984c\u3068\u3057\u3066\u3001\u4ee5\u4e0b\u306e4\u70b9\u304c\u6307\u6458\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u2460\u6226\u7565\uff08\u4e8b\u696d\u5206\u91ce\u3084\u6a5f\u80fd\u5206\u91ce\u306e\u7d5e\u308a\u8fbc\u307f\uff09\u304c\u5b9a\u307e\u3063\u3066\u3044\u306a\u3044\u4f01\u696d\u304c\u591a\u3044<br>\u2461IT\u57fa\u76e4\u304c\u8ca7\u5f31\u3067\u3042\u308b<br>\u2462\u4f59\u5270\u4eba\u54e1\u306e\u51e6\u9047\u65b9\u6cd5\u304c\u898b\u3048\u306a\u3044<br>\u2463\u8a55\u4fa1\u6307\u5411\u304c\u6b20\u3051\u3066\u3044\u308b<\/p>\n<\/div><\/div>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u8ab2\u984c\u306f\u3001BPR\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306b\u91cd\u8981\u306a\u8996\u70b9\u3068\u306a\u308a\u307e\u3059\u3002\u305d\u308c\u305e\u308c\u306b\u5bfe\u3057\u3066\u9069\u5207\u306a\u5bfe\u7b56\u3092\u7acb\u3066\u308b\u3053\u3068\u304c\u3001\u52b9\u679c\u7684\u306aBPR\u306e\u63a8\u9032\u306b\u7e4b\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"BPR%E3%81%AE%E4%B8%BB%E8%A6%81%E6%89%8B%E6%B3%95\"><\/span>BPR\u306e\u4e3b\u8981\u624b\u6cd5<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>BPR\u306e\u6210\u529f\u306b\u306f\u3001\u52b9\u679c\u7684\u306a\u624b\u6cd5\u306e\u9078\u629e\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u3053\u3053\u3067\u306f\u3001BPO\u3001\u30b7\u30a7\u30a2\u30fc\u30c9\u30fb\u30b5\u30fc\u30d3\u30b9\u3001\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u3001\u30ca\u30ec\u30c3\u30b8\u30fb\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3068\u3044\u3063\u305f\u3001BPR\u306e\u4e3b\u8981\u306a\u624b\u6cd5\u3092\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002\u305d\u308c\u305e\u308c\u306e\u7279\u5fb4\u3084\u52b9\u679c\u3001\u4f7f\u3044\u3069\u3053\u308d\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u3067\u3001\u696d\u52d9\u6539\u9769\u306e\u52b9\u679c\u3092\u6700\u5927\u9650\u306b\u5f15\u304d\u51fa\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">BPO<\/h3>\n\n\n\n<p><strong>BPO\uff08Business Process Outsourcing\uff09<\/strong>\u306f\u3001\u7279\u5b9a\u306e\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3092\u7b2c\u4e09\u8005\u4f01\u696d\u306b\u5916\u90e8\u59d4\u8a17\u3059\u308b\u3053\u3068\u3092\u6307\u3057\u307e\u3059\u3002BPR\u306e\u4e00\u74b0\u3068\u3057\u3066\u3001\u30b3\u30a2\u696d\u52d9\u4ee5\u5916\u3092\u5916\u90e8\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u3088\u308a\u81ea\u793e\u306e\u30b3\u30a2\u696d\u52d9\u306b\u96c6\u4e2d\u3057\u3001\u696d\u52d9\u52b9\u7387\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u5c02\u9580\u7684\u306a\u77e5\u8b58\u3084\u6280\u8853\u3092\u6301\u3064BPO\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u304b\u3089\u306e\u652f\u63f4\u306b\u3088\u308a\u3001\u54c1\u8cea\u306e\u5411\u4e0a\u3084\u30b3\u30b9\u30c8\u524a\u6e1b\u3082\u671f\u5f85\u3067\u304d\u307e\u3059\u3002\u305f\u3060\u3057\u3001BPO\u3092\u9069\u7528\u3059\u308b\u696d\u52d9\u9078\u5b9a\u3084\u30d1\u30fc\u30c8\u30ca\u30fc\u4f01\u696d\u9078\u3073\u3001\u5951\u7d04\u5185\u5bb9\u306e\u8a73\u7d30\u306a\u3069\u3001\u614e\u91cd\u306a\u691c\u8a0e\u3068\u8a08\u753b\u304c\u5fc5\u8981\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u25bcBPO\u696d\u8005\u306e\u9078\u5b9a\u30dd\u30a4\u30f3\u30c8\u306b\u3064\u3044\u3066\u306f\u3053\u3061\u3089<\/strong><br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2380\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=2516\" target=\"_blank\" rel=\"noopener\" title=\"\">\u4e8b\u52d9\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b08\u9078\u2502\u59d4\u8a17\u306e\u30e1\u30ea\u30c3\u30c8\u3068\u30c7\u30e1\u30ea\u30c3\u30c8\u30fb\u696d\u8005\u9078\u5b9a\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u8aac<\/a>\u300d<br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2743\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=2516\" target=\"_blank\" rel=\"noopener\" title=\"\">\u3010\u6700\u65b0\u3011\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fcBPO8\u9078\u2502\u6982\u8981\u3084\u9078\u5b9a\u6642\u306e\u30dd\u30a4\u30f3\u30c8\u3001\u30b9\u30c6\u30c3\u30d7\u3092\u89e3\u8aac<\/a>\u300d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30b7\u30a7\u30a2\u30fc\u30c9\u30fb\u30b5\u30fc\u30d3\u30b9<\/h3>\n\n\n\n<p>\u30b7\u30a7\u30a2\u30fc\u30c9\u30fb\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u8907\u6570\u306e\u90e8\u9580\u3084\u4e8b\u696d\u6240\u3067\u5171\u901a\u3059\u308b\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9\u696d\u52d9\uff08\u4eba\u4e8b\u3001\u4f1a\u8a08\u3001IT\u30b5\u30dd\u30fc\u30c8\u7b49\uff09\u3092\u4e00\u3064\u306e\u5185\u90e8\u7d44\u7e54\u306b\u96c6\u7d04\u3057\u3001\u9ad8\u5ea6\u306b\u52b9\u7387\u5316\u30fb\u5c02\u9580\u5316\u3057\u305f\u30b5\u30fc\u30d3\u30b9\u3068\u3057\u3066\u63d0\u4f9b\u3059\u308b\u624b\u6cd5\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u30b9\u30ea\u30e0\u5316\u3001\u9069\u6b63\u5316\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u4eba\u6750\u914d\u7f6e\u3084\u30c7\u30fc\u30bf\u6d3b\u7528\u306e\u52b9\u7387\u5316\u306b\u7e4b\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u30b7\u30a7\u30a2\u30fc\u30c9\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u5c0e\u5165\u306b\u3088\u308a\u7d44\u7e54\u5168\u4f53\u306e\u30b3\u30b9\u30c8\u524a\u6e1b\u3060\u3051\u3067\u306a\u304f\u3001\u696d\u52d9\u306e\u900f\u660e\u6027\u3092\u78ba\u4fdd\u3057\u3001\u30b3\u30fc\u30dd\u30ec\u30fc\u30c8\u30ac\u30d0\u30ca\u30f3\u30b9\u3092\u5f37\u5316\u3059\u308b\u5f79\u5272\u3082\u679c\u305f\u3057\u307e\u3059\u3002BPR\u306e\u4e00\u74b0\u3068\u3057\u3066\u30b7\u30a7\u30a2\u30fc\u30c9\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u691c\u8a0e\u306f\u3001\u7d44\u7e54\u306e\u751f\u7523\u6027\u3068\u52b9\u7387\u6027\u5411\u4e0a\u306e\u4e00\u52a9\u3068\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de<\/h3>\n\n\n\n<p>\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306f\u3001\u7d71\u8a08\u7684\u306a\u624b\u6cd5\u3092\u7528\u3044\u3066\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u3070\u3089\u3064\u304d\u3092\u5206\u6790\u3057\u3001\u54c1\u8cea\u6539\u5584\u3084\u30b3\u30b9\u30c8\u524a\u6e1b\u3092\u5b9f\u73fe\u3059\u308b\u624b\u6cd5\u3067\u3059\u3002\u540d\u524d\u306e\u300c\u30b7\u30b0\u30de\u300d\u306f\u7d71\u8a08\u5b66\u3067\u3070\u3089\u3064\u304d\uff08\u6a19\u6e96\u504f\u5dee\uff09\u3092\u8868\u3059\u8a18\u53f7\u3067\u3001\u305d\u306e\u540d\u306e\u901a\u308a\u3001\u3070\u3089\u3064\u304d\u3092\u6700\u5c0f\u9650\u306b\u6291\u3048\u308b\u3053\u3068\u3067\u3001\u9ad8\u54c1\u8cea\u306a\u30b5\u30fc\u30d3\u30b9\u3084\u5546\u54c1\u3092\u4e00\u8cab\u3057\u3066\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3092\u76ee\u6307\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306f\u3082\u3068\u3082\u3068\u88fd\u9020\u696d\u3067\u751f\u307e\u308c\u307e\u3057\u305f\u304c\u3001\u305d\u306e\u601d\u8003\u6cd5\u3084\u624b\u6cd5\u306f\u3001\u55b6\u696d\u90e8\u9580\u3084\u4f01\u753b\u90e8\u9580\u3001\u3055\u3089\u306b\u306f\u30b5\u30fc\u30d3\u30b9\u696d\u7b49\u306b\u3082\u9069\u7528\u3055\u308c\u3066\u3044\u307e\u3059\u3002BPR\u306e\u904e\u7a0b\u3067\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u3092\u53d6\u308a\u5165\u308c\u308b\u3053\u3068\u3067\u3001\u5168\u4f53\u6700\u9069\u306e\u8996\u70b9\u304b\u3089\u306e\u30d7\u30ed\u30bb\u30b9\u6539\u5584\u3068\u54c1\u8cea\u5411\u4e0a\u3092\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30ca\u30ec\u30c3\u30b8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8<\/h3>\n\n\n\n<p>\u30ca\u30ec\u30c3\u30b8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u306f\u3001\u7d44\u7e54\u5185\u306e\u500b\u3005\u306e\u77e5\u8b58\u3084\u7d4c\u9a13\u3092\u5171\u6709\u3057\u3001\u65b0\u305f\u306a\u77e5\u8b58\u3092\u5275\u9020\u3059\u308b\u305f\u3081\u306e\u7d4c\u55b6\u624b\u6cd5\u3067\u3059\u3002\u521d\u671f\u306eBPR\u3067\u306f\u975e\u5b9a\u578b\u696d\u52d9\u306e\u751f\u7523\u6027\u306b\u3042\u307e\u308a\u7126\u70b9\u304c\u5f53\u3066\u3089\u308c\u3066\u3044\u307e\u305b\u3093\u3067\u3057\u305f\u304c\u3001\u73fe\u4ee3\u306e\u30d3\u30b8\u30cd\u30b9\u74b0\u5883\u3067\u306f\u77e5\u8b58\u3084\u7d4c\u9a13\u304c\u4f01\u696d\u4fa1\u5024\u306e\u6e90\u6cc9\u3068\u306a\u308b\u3053\u3068\u304c\u8a8d\u8b58\u3055\u308c\u3001\u30ca\u30ec\u30c3\u30b8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3078\u306e\u6ce8\u76ee\u304c\u96c6\u307e\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u624b\u6cd5\u306f\u3001\u9867\u5ba2\u5bfe\u5fdc\u306e\u4e00\u74b0\u3068\u3057\u3066\u6d3b\u7528\u3055\u308c\u308b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306a\u3069\u3067\u3082\u91cd\u8996\u3055\u308c\u3001\u30ca\u30ec\u30c3\u30b8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u304c\u9032\u3093\u3067\u3044\u307e\u3059\u3002BPR\u3092\u9032\u3081\u308b\u4e0a\u3067\u3001\u30ca\u30ec\u30c3\u30b8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u306e\u8003\u3048\u65b9\u3092\u53d6\u308a\u5165\u308c\u308b\u3053\u3068\u3067\u3001\u500b\u3005\u306e\u696d\u52d9\u6539\u5584\u3060\u3051\u3067\u306a\u304f\u3001\u7d44\u7e54\u5168\u4f53\u306e\u77e5\u8b58\u306e\u5171\u6709\u3068\u5897\u5f37\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u25bc\u95a2\u9023\u8a18\u4e8b\u306f\u3053\u3061\u3089<\/strong><br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/4810\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30ca\u30ec\u30c3\u30b8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3068\u306f\u25024\u3064\u306e\u624b\u6cd5\u3084\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u6700\u9069\u306a\u5c0e\u5165\u30b9\u30c6\u30c3\u30d7\u3092\u89e3\u8aac<\/a>\u300d<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img decoding=\"async\" width=\"300\" height=\"181\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/03\/connenavi_business-300x181.jpg\" alt=\"\" class=\"wp-image-2307\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/03\/connenavi_business-300x181.jpg 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/03\/connenavi_business-1024x619.jpg 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/03\/connenavi_business-768x464.jpg 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/03\/connenavi_business-1536x929.jpg 1536w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/03\/connenavi_business.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"BPR%E3%81%AE%E5%85%B7%E4%BD%93%E7%9A%84%E3%81%AA%E9%80%B2%E3%82%81%E6%96%B9\"><\/span>BPR\u306e\u5177\u4f53\u7684\u306a\u9032\u3081\u65b9<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>BPR\u306f\u5927\u898f\u6a21\u306a\u6539\u9769\u3067\u3042\u308a\u3001\u305d\u306e\u6210\u529f\u306b\u306f\u5177\u4f53\u7684\u306a\u30b9\u30c6\u30c3\u30d7\u3068\u8a08\u753b\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u3053\u306e\u7ae0\u3067\u306f\u3001BPR\u306e\u53d6\u308a\u7d44\u307f\u65b9\u306b\u3064\u3044\u3066\u5177\u4f53\u7684\u306b\u89e3\u8aac\u3057\u307e\u3059\u3002BPR\u306e\u59cb\u3081\u65b9\u3001\u30b9\u30c6\u30c3\u30d7\u30d0\u30a4\u30b9\u30c6\u30c3\u30d7\u306e\u9032\u3081\u65b9\u3001\u305d\u308c\u305e\u308c\u306e\u30b9\u30c6\u30c3\u30d7\u3067\u4f55\u3092\u3059\u308b\u3079\u304d\u304b\u3001\u305d\u3057\u3066\u53d6\u308a\u7d44\u307f\u3092\u8a55\u4fa1\u3057\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3059\u308b\u65b9\u6cd5\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">BPR\u306b\u53d6\u308a\u7d44\u3080\u305f\u3081\u306e\u6e96\u5099<\/h3>\n\n\n\n<p>BPR\u306b\u53d6\u308a\u7d44\u3080\u524d\u306b\u3001\u6e96\u5099\u3068\u3057\u3066\u78ba\u8a8d\u3059\u3079\u304d\u57fa\u672c\u7684\u306a\u59ff\u52e2\u304c\u3042\u308a\u307e\u3059\u3002\u7d4c\u55b6\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u4f1a\u793e\u3067\u3042\u308b<a href=\"https:\/\/www.jmac.co.jp\/column\/detail\/chie057.html\" target=\"_blank\" rel=\"noopener\" title=\"\">\u65e5\u672c\u80fd\u7387\u5354\u4f1a\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0<\/a>\u306f\u3001\u4ee5\u4e0b\u306e7\u3064\u306e\u57fa\u672c\u59ff\u52e2\u304cBPR\u306b\u6210\u529f\u3059\u308b\u305f\u3081\u306e\u9375\u3068\u63d0\u5531\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>1.\u767d\u7d19\u59ff\u52e2\uff08\u30bc\u30ed\u30fb\u30ea\u30bb\u30c3\u30c8\uff09<\/strong>\uff1a\u5148\u5165\u89b3\u3092\u6368\u3066\u3001\u5168\u3066\u3092\u30bc\u30ed\u304b\u3089\u898b\u76f4\u3059\u610f\u8b58\u3002<br><strong>2.\u7d4c\u55b6\u529b\u3068\u73fe\u5834\u529b\u306e\u9023\u643a<\/strong>\uff1a\u4e0a\u5c64\u90e8\u3068\u73fe\u5834\u304c\u5354\u529b\u3057\u3001\u4e00\u4f53\u3068\u306a\u3063\u3066\u53d6\u308a\u7d44\u3080\u3053\u3068\u3002<br><strong>3.\u6bb5\u968e\u7684\u306a\u6210\u679c\u306e\u5b9f\u73fe<\/strong>\uff1a\u5c0f\u3055\u306a\u6210\u529f\u3092\u7a4d\u307f\u91cd\u306d\u3066\u3044\u304f\u3053\u3068\u3002<br><strong>4.IT\u306e\u6709\u52b9\u6d3b\u7528<\/strong>\uff1a\u30c7\u30b8\u30bf\u30eb\u6280\u8853\u3092\u6700\u5927\u9650\u306b\u6d3b\u7528\u3059\u308b\u3053\u3068\u3002<br><strong>5.\u696d\u52d9\u9762\u3001\u60c5\u5831\u9762\u3067\u306e\u57fa\u76e4\u6574\u5099<\/strong>\uff1a\u696d\u52d9\u3084\u60c5\u5831\u7ba1\u7406\u306e\u57fa\u76e4\u3092\u3057\u3063\u304b\u308a\u6574\u3048\u308b\u3053\u3068\u3002<br><strong>6.\u4eba\u6750\u5909\u9769\u306e\u91cd\u8996<\/strong>\uff1a\u30b9\u30ad\u30eb\u30a2\u30c3\u30d7\u3084\u30de\u30a4\u30f3\u30c9\u30bb\u30c3\u30c8\u306e\u5909\u9769\u3092\u56f3\u308b\u3053\u3068\u3002<br><strong>7.\u696d\u52d9\u6539\u9769\u306e\u5fb9\u5e95\u5b9f\u65bd<\/strong>\uff1a\u4e00\u6642\u7684\u306a\u53d6\u308a\u7d44\u307f\u3067\u306f\u306a\u304f\u3001\u6301\u7d9a\u7684\u306a\u6539\u9769\u3092\u9032\u3081\u308b\u3053\u3068\u3002<\/p>\n<\/div><\/div>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u59ff\u52e2\u3092\u6301\u3064\u3053\u3068\u304c\u3001BPR\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306e\u51fa\u767a\u70b9\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">BPR\u3092\u9032\u3081\u308b5\u3064\u306e\u30b9\u30c6\u30c3\u30d7<\/h3>\n\n\n\n<p>BPR\u3092\u9032\u3081\u308b\u305f\u3081\u306e\u57fa\u672c\u7684\u306a\u30b9\u30c6\u30c3\u30d7\u306f5\u3064\u3042\u308a\u307e\u3059\u3002\u305d\u308c\u305e\u308c\u3001\u300c\u76ee\u7684\u3068\u30b9\u30b3\u30fc\u30d7\u3092\u6c7a\u3081\u308b\u300d\u3001\u300c\u73fe\u72b6\u30fb\u8ab2\u984c\u5206\u6790\u3092\u3059\u308b\u300d\u3001\u300c\u6226\u7565\u65b9\u91dd\u30fb\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u3092\u8a2d\u8a08\u3059\u308b\u300d\u3001\u300c\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u9042\u884c\u3059\u308b\u300d\u3001\u300c\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u30fb\u8a55\u4fa1\u3092\u3059\u308b\u300d\u306e\u9806\u5e8f\u3067\u9032\u884c\u3057\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u4e00\u3064\u3072\u3068\u3064\u8a73\u3057\u304f\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/07\/bpr_step-1-1024x576.png\" alt=\"\" class=\"wp-image-5617\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/07\/bpr_step-1-1024x576.png 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/07\/bpr_step-1-300x169.png 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/07\/bpr_step-1-768x432.png 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/07\/bpr_step-1.png 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">\u76ee\u7684\u3068\u30b9\u30b3\u30fc\u30d7\uff08\u696d\u52d9\u7bc4\u56f2\uff09\u3092\u6c7a\u3081\u308b<\/h4>\n\n\n\n<p>BPR\u306e\u521d\u3081\u306e\u30b9\u30c6\u30c3\u30d7\u306f\u300c\u76ee\u7684\u3068\u30b9\u30b3\u30fc\u30d7\uff08\u696d\u52d9\u7bc4\u56f2\uff09\u3092\u6c7a\u3081\u308b\u300d\u3067\u3059\u3002\u307e\u305a\u3001BPR\u306e\u76ee\u7684\u3092\u4f01\u696d\u6226\u7565\u306b\u5408\u81f4\u3057\u305f\u5f62\u3067\u660e\u78ba\u306b\u5b9a\u7fa9\u3057\u307e\u3059\u3002\u3053\u306e\u76ee\u7684\u306f\u5168\u3066\u306e\u65bd\u7b56\u306e\u6307\u91dd\u3068\u306a\u308b\u305f\u3081\u3001\u76ee\u6a19\u304c\u30d6\u30ec\u306a\u3044\u3088\u3046\u306b\u5177\u4f53\u7684\u306a\u8a00\u8449\u3067\u5b9a\u7fa9\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u6b21\u306b\u3001\u53d6\u308a\u7d44\u3080\u696d\u52d9\u7bc4\u56f2\u3001\u3064\u307e\u308a\u300c\u30b9\u30b3\u30fc\u30d7\u300d\u3092\u6c7a\u5b9a\u3057\u307e\u3059\u3002\u5bfe\u8c61\u696d\u52d9\u3084\u305d\u306e\u7bc4\u56f2\u3001\u5358\u4f4d\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3067\u5177\u4f53\u7684\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u30d7\u30e9\u30f3\u3092\u8a2d\u8a08\u3059\u308b\u57fa\u76e4\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u5bfe\u8c61\u5358\u4f4d\u3068\u6539\u9769\u306e\u30dd\u30a4\u30f3\u30c8\u3068\u306a\u308b\u30ad\u30fc\u30d7\u30ed\u30bb\u30b9\u3084\u3001\u4e8b\u696d\u30b7\u30b9\u30c6\u30e0\u306e\u518d\u69cb\u7bc9\u5358\u4f4d\u3067\u3042\u308b<strong>BSU\uff08Business System Unit\uff09<\/strong>\u3092\u660e\u78ba\u306b\u3059\u308b\u3053\u3068\u3082\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u73fe\u72b6\u30fb\u8ab2\u984c\u5206\u6790\u3092\u3059\u308b<\/h4>\n\n\n\n<p>BPR\u306e\u6b21\u306e\u30b9\u30c6\u30c3\u30d7\u306f\u300c\u73fe\u72b6\u30fb\u8ab2\u984c\u5206\u6790\u300d\u3067\u3059\u3002\u3053\u308c\u306f\u3001\u73fe\u72b6\u306e\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3092\u8a73\u7d30\u306b\u8abf\u67fb\u3057\u3001\u305d\u306e\u6210\u5206\u3084\u69cb\u6210\u3092\u660e\u78ba\u306b\u7406\u89e3\u3059\u308b\u3053\u3068\u3092\u610f\u5473\u3057\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u5404\u30d7\u30ed\u30bb\u30b9\u304c\u3082\u305f\u3089\u3059\u8ab2\u984c\u3092\u6d17\u3044\u51fa\u3057\u3001\u305d\u306e\u539f\u56e0\u3092\u7279\u5b9a\u3057\u3001\u6539\u5584\u65b9\u6cd5\u3092\u691c\u8a0e\u3059\u308b\u91cd\u8981\u306a\u30d5\u30a7\u30fc\u30ba\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5206\u6790\u3092\u884c\u3046\u306b\u3042\u305f\u3063\u3066\u306f\u3001\u65e2\u5b58\u306e\u5206\u6790\u624b\u6cd5\u304c\u53c2\u8003\u306b\u306a\u308a\u307e\u3059\u3002\u300cABC\u5206\u6790\u300d\u3067\u696d\u52d9\u3092\u512a\u5148\u9806\u4f4d\u4ed8\u3051\u3059\u308b\u3001\u300c\u30d7\u30ed\u30bb\u30b9\u30de\u30c3\u30d4\u30f3\u30b0\u300d\u3067\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3092\u53ef\u8996\u5316\u3059\u308b\u3001\u300c\u30d9\u30f3\u30c1\u30de\u30fc\u30ad\u30f3\u30b0\u300d\u3067\u4ed6\u4f01\u696d\u306e\u6210\u529f\u4e8b\u4f8b\u3092\u53c2\u8003\u306b\u3059\u308b\u3001\u3042\u308b\u3044\u306f\u300cBSC\uff08\u30d0\u30e9\u30f3\u30b9\u30fb\u30b9\u30b3\u30a2\u30ab\u30fc\u30c9\uff09\u300d\u3092\u4f7f\u7528\u3057\u3066\u3001\u6226\u7565\u7684\u8996\u70b9\u304b\u3089\u696d\u52d9\u3092\u8a55\u4fa1\u3059\u308b\u306a\u3069\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h4 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