{"id":2518,"date":"2023-06-26T15:00:17","date_gmt":"2023-06-26T06:00:17","guid":{"rendered":"https:\/\/callcenternavi.jp\/connenavi\/?post_type=news&#038;p=2518"},"modified":"2023-12-22T17:20:12","modified_gmt":"2023-12-22T08:20:12","slug":"%e3%80%90%e5%8f%96%e6%9d%90%e3%80%91%e6%a0%aa%e5%bc%8f%e4%bc%9a%e7%a4%beelyza%e2%94%82%e3%81%9f%e3%81%a3%e3%81%9f2%e3%83%b6%e6%9c%88%e3%81%a7%e5%b0%8e%e5%85%a5%e6%88%90%e5%8a%9f%e3%83%bc%e3%82%b3","status":"publish","type":"news","link":"https:\/\/callcenternavi.jp\/connenavi\/note\/2518\/","title":{"rendered":"\u3010\u53d6\u6750\u3011\u682a\u5f0f\u4f1a\u793eELYZA\u2502\u305f\u3063\u305f2\u30f6\u6708\u3067\u5c0e\u5165\u6210\u529f\u30fc\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u00d7AI\u793e\u4f1a\u5b9f\u88c5\u306e\u79d8\u8a23\u3068\u306f\u30fc"},"content":{"rendered":"\n<p>\u6628\u4eca\u3001\u8a71\u984c\u3068\u306a\u3063\u3066\u3044\u308b\u5927\u898f\u6a21\u8a00\u8a9e\u30e2\u30c7\u30eb\uff08LLM\uff09\u3092\u6d3b\u7528\u3057\u305fAI\u3002\u65e5\u3005\u65b0\u3057\u3044\u60c5\u5831\u304c\u5c55\u958b\u3055\u308c\u3001\u30e1\u30ac\u30d0\u30f3\u30af\u3078\u306e\u5c0e\u5165\u3084ChatGPT\u3092\u958b\u767a\u3057\u305fOpenAI\u793e\u306eCEO\u3067\u3042\u308b\u30b5\u30e0\u30fb\u30a2\u30eb\u30c8\u30de\u30f3\u6c0f\u3068\u5cb8\u7530\u7dcf\u7406\u5927\u81e3\u304c\u9762\u4f1a\u3057\u305f\u3053\u3068\u3067\u3001\u4e16\u9593\u3092\u8cd1\u308f\u305b\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u3082AI\u6d3b\u7528\u304c\u6ce8\u76ee\u3055\u308c\u308b\u4e2d\u3001\u682a\u5f0f\u4f1a\u793eJR\u897f\u65e5\u672c\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u30ba\u3078\u682a\u5f0f\u4f1a\u793eELYZA\u304c\u63d0\u4f9b\u3059\u308b\u5927\u898f\u6a21\u8a00\u8a9e\u30e2\u30c7\u30eb\u304c\u5c0e\u5165\u3055\u308c\u305f\u3053\u3068\u3082\u6700\u8fd1\u306e\u30c8\u30ec\u30f3\u30c9\u3068\u3057\u3066\u6ce8\u76ee\u3092\u96c6\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u682a\u5f0f\u4f1a\u793eELYZA 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\u5927\u4f01\u696d\u306b\u5bfe\u3057\u5927\u898f\u6a21\u8a00\u8a9e\u30e2\u30c7\u30eb\uff08LLM\uff09\u306e\u4f01\u696d\u5185\u6d3b\u7528\u3084\u5c0e\u5165\u63d0\u6848\u3092\u5b9f\u65bd\u3002\u73fe\u5728\u306f\u4e8b\u696d\u958b\u767a\u62c5\u5f53\u3068\u3057\u3066\u5927\u898f\u6a21\u8a00\u8a9e\u30e2\u30c7\u30eb\uff08LLM\uff09\u306b\u95a2\u3059\u308b\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30fb\u30d7\u30ed\u30c0\u30af\u30c8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306b\u5e45\u5e83\u304f\u5f93\u4e8b\u3002<\/p>\n<\/div><\/div>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">TOPICS<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" 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>AI\u3092\u5c0e\u5165\u3059\u308b\u969b\u306e\u9032\u3081\u65b9 &#8211; \u4f01\u753b\u30fbAI\u30fb\u30b7\u30b9\u30c6\u30e0\u306e3\u8981\u7d20<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2518\/#DX%E3%82%A2%E3%82%A4%E3%83%87%E3%82%A2%E3%82%92%E6%9C%80%E7%9F%AD1%E9%80%B1%E9%96%93%E3%81%A7%E3%82%AB%E3%82%BF%E3%83%81%E3%81%AB%E3%81%99%E3%82%8B%E6%96%B0%E3%82%B5%E3%83%BC%E3%83%93%E3%82%B9%E3%80%8C-ELYZA_App_Platform-%E3%80%8D%E3%81%A8%E3%81%AF%EF%BC%9F\" >DX\u30a2\u30a4\u30c7\u30a2\u3092\u6700\u77ed1\u9031\u9593\u3067\u30ab\u30bf\u30c1\u306b\u3059\u308b\u65b0\u30b5\u30fc\u30d3\u30b9\u300c-ELYZA App Platform-\u300d\u3068\u306f\uff1f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2518\/#ELYZA%E3%81%AE%E4%BB%96%E7%A4%BE%E3%81%AB%E8%B2%A0%E3%81%91%E3%81%AA%E3%81%84%E5%BC%B7%E3%81%BF%E3%81%A8%E3%81%AF%EF%BC%9F%E9%81%B8%E3%81%B0%E3%82%8C%E3%82%8B%E7%90%86%E7%94%B1\" >ELYZA\u306e\u4ed6\u793e\u306b\u8ca0\u3051\u306a\u3044\u5f37\u307f\u3068\u306f\uff1f\u9078\u3070\u308c\u308b\u7406\u7531<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2518\/#ELYZA%E3%81%AE%E4%BB%8A%E5%BE%8C%E3%81%AE%E5%B1%95%E6%9C%9B%E3%81%A8%E3%81%AF\" >ELYZA\u306e\u4eca\u5f8c\u306e\u5c55\u671b\u3068\u306f<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2518\/#%E5%8F%96%E3%82%8A%E7%B5%84%E3%82%93%E3%81%A7%E3%81%84%E3%81%8F%E3%83%97%E3%83%AD%E3%83%80%E3%82%AF%E3%83%88\" >\u53d6\u308a\u7d44\u3093\u3067\u3044\u304f\u30d7\u30ed\u30c0\u30af\u30c8<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2518\/#ELYZA%E3%81%A8%E3%81%97%E3%81%A6%E3%81%AE%E6%83%B3%E3%81%84\" >ELYZA\u3068\u3057\u3066\u306e\u60f3\u3044<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2518\/#%E6%9C%80%E5%BE%8C%E3%81%AB\" >\u6700\u5f8c\u306b<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"JR%E8%A5%BF%E6%97%A5%E6%9C%AC%E3%82%B0%E3%83%AB%E3%83%BC%E3%83%97%E3%81%AE%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%B8%E3%81%AE%E5%B0%8E%E5%85%A5%E4%BA%8B%E4%BE%8B\"><\/span><strong>JR\u897f\u65e5\u672c\u30b0\u30eb\u30fc\u30d7\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3078\u306e\u5c0e\u5165\u4e8b\u4f8b<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>\u3010\u6982\u8981\u3011<\/strong><br><strong>\u5916\u56fd\u7523AI\u00d7\u56fd\u7523AI\u300cELYZA Brain\u300d\u306b\u3088\u308b\u30e1\u30fc\u30eb\u5185\u5bb9\u306e\u8981\u7d04\u696d\u52d9\u3092\u696d\u754c\u521d\u30fb\u6700\u901f\u3067\u5c0e\u5165<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"500\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/example-1024x500.png\" alt=\"\" class=\"wp-image-2520\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/example-1024x500.png 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/example-300x147.png 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/example-768x375.png 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/example-1536x750.png 1536w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/example.png 1797w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>\uff08\u53c2\u8003\uff1a<a href=\"https:\/\/prtimes.jp\/main\/html\/rd\/p\/000000026.000047565.html\" target=\"_blank\" rel=\"noopener\" title=\"\">PR TIMES \u30d7\u30ec\u30b9\u30ea\u30ea\u30fc\u30b9<\/a>\uff09<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%97%E3%83%AD%E3%82%B8%E3%82%A7%E3%82%AF%E3%83%88%E6%9C%9F%E9%96%93%E3%81%AF%E9%A9%9A%E3%81%8D%E3%81%AE2%E3%83%B6%E6%9C%88%EF%BC%81\"><\/span>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u671f\u9593\u306f\u9a5a\u304d\u306e2\u30f6\u6708\uff01<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>\u2015\u4eca\u56deGPT\u7cfb\u7d71\u30e2\u30c7\u30eb\u3068\u56fd\u7523AI\u3092\u7d44\u307f\u5408\u308f\u305b\u305f\u5927\u624b\u4f01\u696d\u3078\u306e\u5b9f\u88c5\u306f\u56fd\u5185\u521d\uff08\u203b1\uff09\u306e\u53d6\u308a\u7d44\u307f\u3067\u3059\u3002ChatGPT\u304c\u8a71\u984c\u306b\u306a\u308a\u3059\u3050\u306b\u767a\u8868\u3067\u3057\u305f\u304c\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306f\u3044\u3064\u304b\u3089\u59cb\u3081\u3089\u308c\u305f\u306e\u3067\u3059\u304b\u3002<\/strong><br>\uff08\u203b1.Web\u4e0a\u306b\u516c\u958b\u3055\u308c\u3066\u3044\u308b\u5b9f\u7e3e\u30fb\u5b9f\u8a3c\u5b9f\u9a13\u60c5\u5831\u3092\u5143\u306bELYZA\u306b\u3066\u78ba\u8a8d\u3002\uff09<\/p>\n\n\n\n<p><mark>\u677e\u6d66\u69d8<\/mark>\uff1aChatGPT\u304c\u516c\u958b\u3055\u308c\u305f\u306e\u306f2022\u5e7411\u6708\u3067\u3057\u305f\u304c\u3001\u305d\u306e\u524d\u306e\u590f\u3054\u308d\u304b\u3089JR\u897f\u65e5\u672c\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u30ba\u69d8\u304b\u3089\u3054\u76f8\u8ac7\u3092\u53d7\u3051\u3066\u304a\u308a\u307e\u3057\u305f\u3002\u305d\u3053\u304b\u3089\u691c\u8a0e\u3092\u59cb\u3081\u3001\u5b9f\u969b\u306b\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u958b\u59cb\u3057\u305f\u306e\u306f\u4eca\u5e74\u306e1\u6708\u3054\u308d\u3067\u3057\u305f\u306e\u3067\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u671f\u9593\u3068\u3057\u3066\u306f2\u30f6\u6708\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5143\u3005\u5f0a\u793e\u304c\u5927\u898f\u6a21\u8a00\u8a9e\u30e2\u30c7\u30eb\uff08\u4ee5\u4e0b\u3001LLM\uff09\u3067\u30d3\u30b8\u30cd\u30b9\u3092\u3057\u3066\u3044\u305f\u306e\u3067\u3001\u81ea\u793e\u958b\u767a\u306eLLM\u3092\u30d9\u30fc\u30b9\u306b\u3057\u3064\u3064\u3001\u4e00\u90e8\u306e\u9818\u57df\u3067\u306fGPT\u3082\u53d6\u308a\u5165\u308c\u308b\u3053\u3068\u3068\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u30fc<strong> \u4e00\u822c\u7684\u306aAI\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306f\u304b\u306a\u308a\u6642\u9593\u304c\u304b\u304b\u308b\u30a4\u30e1\u30fc\u30b8\u3067\u3059\u304c\u3001 2\u30f6\u6708\u3067\u5b9f\u8a3c\u5b9f\u9a13\u307e\u3067\u3053\u304e\u3064\u3051\u305f\u306e\u3067\u3059\u304b\uff1f<\/strong><\/p>\n\n\n\n<p><mark>\u677e\u6d66\u69d8<\/mark>\uff1aAI\u306e\u7cbe\u5ea6\u306b\u306f\u4e8b\u524d\u5b66\u7fd2\u3067\u3069\u308c\u3060\u3051\u8ce2\u3044\u72b6\u614b\u306b\u3067\u304d\u308b\u304b\u3068\u3001\u305d\u306e\u5f8c\u3069\u306e\u304f\u3089\u3044\u6539\u5584\u3067\u304d\u308b\u304b\u304c\u5f71\u97ff\u3057\u3066\u304d\u307e\u3059\u3002\u306f\u3058\u3081\u306e\u767a\u5c04\u53f0\u304c\u9ad8\u3044\u307b\u3069\u3001\u77ed\u671f\u9593\u3067\u6210\u679c\u3092\u51fa\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u304c\u3001\u5f0a\u793e\u3067\u306f\u4e8b\u524d\u306b\u5927\u91cf\u306e\u30c7\u30fc\u30bf\u3092\u5b66\u7fd2\u3057\u305fLLM\u3092\u4fdd\u6709\u3057\u3066\u304a\u308a\u3001\u304b\u3064LLM\u3092\u5b66\u7fd2\u3055\u305b\u3066\u7cbe\u5ea6\u3092\u51fa\u3059\u53d6\u308a\u7d44\u307f\u3092\u6570\u591a\u304f\u3053\u306a\u3057\u3066\u304d\u305f\u3053\u3068\u306b\u3088\u308a\u6df1\u3081\u3089\u308c\u305f\u77e5\u898b\u304c\u3042\u308b\u3053\u3068\u3067\u3001\u672c\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u9ad8\u3081\u306e\u767a\u5c04\u53f0\u304b\u3089\u59cb\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u305d\u308c\u306b\u52a0\u3048\u3066\u3001JR\u897f\u65e5\u672c\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u30ba\u69d8\u304c\u3053\u308c\u307e\u3067\u84c4\u7a4d\u3055\u308c\u3066\u304d\u305f\u5927\u91cf\u306e\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3055\u305b\u3066\u3044\u305f\u3060\u3051\u305f\u3053\u3068\u3067\u30012\u30f6\u6708\u3068\u3044\u3046\u671f\u9593\u3067\u5341\u5206\u306a\u7cbe\u5ea6\u306e\u6210\u679c\u3092\u51fa\u3059\u3053\u3068\u304c\u51fa\u6765\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"515\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/iamge1-1024x515.png\" alt=\"\" class=\"wp-image-2521\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/iamge1-1024x515.png 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/iamge1-300x151.png 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/iamge1-768x386.png 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/iamge1-1536x773.png 1536w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/iamge1.png 1680w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>\u2015JR\u897f\u65e5\u672c\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u30ba\u69d8\u306f\u3053\u308c\u307e\u3067\u4eba\u529b\u3067\u7a4d\u307f\u4e0a\u3052\u3089\u308c\u3066\u304d\u305f\u571f\u53f0\uff08\u30c7\u30fc\u30bf\uff09\u304c\u3042\u308a\u307e\u3057\u305f\u3002\u571f\u53f0\u304c\u4f55\u3082\u306a\u3044\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u30822\u30f6\u6708\u3067\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306f\u958b\u59cb\u53ef\u80fd\u3067\u3057\u3087\u3046\u304b\u3002<\/strong><\/p>\n\n\n\n<p><mark>\u677e\u6d66\u69d8<\/mark>\uff1a\u30c7\u30fc\u30bf\u306e\u84c4\u7a4d\u304c\u306a\u3044\u4f01\u696d\u3067\u3082\u3001\u73fe\u5728\u306eLLM\u306f\u81a8\u5927\u306a\u4e8b\u524d\u5b66\u7fd2\u304c\u306a\u3055\u308c\u3066\u3044\u308b\u306e\u30672\u30f6\u6708\u7a0b\u5ea6\u3067\u958b\u59cb\u51fa\u6765\u308b\u53ef\u80fd\u6027\u306f\u9ad8\u3044\u3068\u601d\u3044\u307e\u3059\u3002<br>\u4f8b\u3048\u3070\u3001GPT\u306f\u8ffd\u52a0\u5b66\u7fd2\u3092\u3057\u306a\u304f\u3066\u3082\u3001\u9ad8\u3044\u7cbe\u5ea6\u3092\u51fa\u3059\u3053\u3068\u304c\u53ef\u80fd\u3067\u3042\u308a\u3001\u3053\u308c\u307e\u3067\u306f\u30c7\u30fc\u30bf\u84c4\u7a4d\u304c\u306a\u3044\u9818\u57df\u3082\u591a\u304b\u3063\u305f\u4e2d\u3001AI\u306e\u5229\u76ca\u3092\u4eab\u53d7\u3057\u3084\u3059\u3044\u30b1\u30fc\u30b9\u304c\u5897\u3048\u3066\u304d\u305f\u304b\u306a\u3068\u3044\u3046\u5370\u8c61\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u53d6\u308a\u7d44\u3080\u4e8b\u304c\u53ef\u80fd\u306a\u9818\u57df\u306e\u62e1\u5927\u306b\u52a0\u3048\u3001\u671f\u9593\u77ed\u7e2e\u3082\u30dd\u30a4\u30f3\u30c8\u3067\u3042\u308a\u3001\u3053\u308c\u307e\u3067\u306e\u3088\u3046\u306b<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">1\u5e74\uff5e2\u5e74\u304b\u3051\u3066AI\u958b\u767a\u3059\u308b\u3068\u3044\u3046\u4e16\u754c\u3067\u306f\u306a\u304f\u306a\u3063\u3066\u304d\u3066\u3044\u308b<\/mark>\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u2015\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u9032\u3081\u308b\u306b\u3042\u305f\u308a\u8ab2\u984c\u306f\u3042\u308a\u307e\u3057\u305f\u304b\u3002<\/strong><\/p>\n\n\n\n<p><mark>\u677e\u6d66\u69d8<\/mark>\uff1a\u5f0a\u793e\u3068\u3057\u3066\u8981\u7d04\u9818\u57df\u306f\u8272\u3005\u7d4c\u9a13\u304c\u3042\u3063\u305f\u306e\u3067\u3059\u304c\u3001\u30e1\u30fc\u30eb\u5185\u5bb9\u306e\u8981\u7d04\u306f\u5b9f\u7e3e\u304c\u7121\u304b\u3063\u305f\u305f\u3081\u3001\u72d9\u3063\u305f\u6210\u679c\u3092\u51fa\u305b\u308b\u304b\u624b\u63a2\u308a\u3067\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u9032\u3081\u3066\u3044\u307e\u3057\u305f\u3002<br>\u305f\u3060\u3001\u53d6\u308a\u7d44\u3080\u524d\u304b\u3089JR\u897f\u65e5\u672c\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u30ba\u69d8\u5185\u3067\u30c7\u30fc\u30bf\u304c\u304b\u306a\u308a\u84c4\u7a4d\u3055\u308c\u3066\u3044\u308b\u3053\u3068\u304c\u308f\u304b\u3063\u3066\u3044\u305f\u306e\u3067\u3001\u61f8\u5ff5\u3082\u5c11\u306a\u304f\u5148\u65b9\u3082\u524d\u5411\u304d\u306b\u53d6\u308a\u7d44\u3093\u3067\u3044\u305f\u3060\u3044\u305f\u304a\u304b\u3052\u3067\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306f\u30b9\u30e0\u30fc\u30ba\u306b\u9032\u307f\u307e\u3057\u305f\u3002<br>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u9032\u3081\u308b\u969b\u3001<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">\u76ee\u7684\u3084\u8a08\u753b\u3001\u8a71\u3059\u3079\u304d\u4e8b\u9805\u3092\u3069\u308c\u304f\u3089\u3044\u9867\u5ba2\u3068\u76ee\u7dda\u3092\u5408\u308f\u305b\u306a\u304c\u3089\u5bfe\u8a71\u30fb\u90fd\u5ea6\u8ab2\u984c\u3092\u89e3\u6d88\u3067\u304d\u308b\u3088\u3046\u306a\u3001\u826f\u3044\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30c1\u30fc\u30e0\u3092\u7d44\u3081\u308b\u304b\u304c\u91cd\u8981<\/mark>\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002<br>\u4eca\u56de\u306fJR\u897f\u65e5\u672c\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u30ba\u69d8\u3068\u826f\u3044\u30c1\u30fc\u30e0\u3092\u7d44\u3080\u3053\u3068\u304c\u3067\u304d\u305f\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"606\" height=\"461\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/matsuura_02.png\" alt=\"\" class=\"wp-image-2522\" style=\"width:455px;height:346px\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/matsuura_02.png 606w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/matsuura_02-300x228.png 300w\" sizes=\"(max-width: 606px) 100vw, 606px\" \/><figcaption class=\"wp-element-caption\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u62c5\u5f53\u3055\u308c\u305f\u677e\u6d66\u69d8<br>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u9032\u3081\u308b\u306b\u3042\u305f\u308a\u300c\u9867\u5ba2\u3068\u306e\u76ee\u7dda\u3092\u5408\u308f\u305b\u3001\u4e00\u7dd2\u306b\u53d6\u308a\u7d44\u3080\u3053\u3068\u304c\u91cd\u8981\u300d\u3068\u8a9e\u308b<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"ELYZA_Brain%E3%81%A8GPT%E7%B3%BB%E7%B5%B1%E3%83%A2%E3%83%87%E3%83%AB%E3%80%81%E3%81%A9%E3%81%AE%E3%82%88%E3%81%86%E3%81%AB%E4%BD%BF%E3%81%84%E5%88%86%E3%81%91%E3%82%8B%EF%BC%9F\"><\/span>ELYZA Brain\u3068GPT\u7cfb\u7d71\u30e2\u30c7\u30eb\u3001\u3069\u306e\u3088\u3046\u306b\u4f7f\u3044\u5206\u3051\u308b\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>\u2015\u307e\u305a\u4eca\u56de\u5229\u7528\u3057\u3066\u3044\u308bLLM\u3068\u5f93\u6765\u306e\u8a00\u8a9e\u30e2\u30c7\u30eb\u3068\u306e\u9055\u3044\u3092\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u3002<\/strong><\/p>\n\n\n\n<p><mark>\u677e\u6d66\u69d8<\/mark>\uff1a\u30a2\u30d7\u30ed\u30fc\u30c1\u306e\u7a2e\u985e\u306f3\u30d1\u30bf\u30fc\u30f3\u3042\u308b\u3068\u601d\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>1\u3064\u76ee\u304c\u30012018\u5e74\u4ee5\u524d\u306e\u3001BERT\u304c\u767b\u5834\u3059\u308b\u524d\u306e\u65e7\u6765\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3002<br>2\u3064\u76ee\u304c\u30012018\u5e74\u4ee5\u964d\u306e\u3001Google\u304c\u767a\u8868\u3057\u305fBERT\u3092\u59cb\u3081\u3068\u3059\u308bTransformer\u3092\u4f7f\u3063\u305f\u4e8b\u524d\u5b66\u7fd2\u6e08\u307f\u306e\u5927\u898f\u6a21\u8a00\u8a9e\u30e2\u30c7\u30eb\u3002<br> 3\u3064\u76ee\u304c\u30012020\u5e74\u4ee5\u964d\u306e\u3001GPT-3\u306b\u4ee3\u8868\u3055\u308c\u308b\u8d85\u5927\u898f\u6a21\u8a00\u8a9e\u30e2\u30c7\u30eb\u3001\u3053\u306e3\u7a2e\u985e\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"323\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/image-1024x323.png\" alt=\"\" class=\"wp-image-2523\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/image-1024x323.png 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/image-300x95.png 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/image-768x242.png 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/image-1536x484.png 1536w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/image.png 1735w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>1\u3064\u76ee\u306eBERT\u524d\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3067\u306f\u3001\u57fa\u672c\u7684\u306b\u4e8b\u524d\u5b66\u7fd2\u3092\u3057\u3066\u3044\u306a\u3044\u305f\u3081\u3001\u4e00\u822c\u5e38\u8b58\u3092\u77e5\u3089\u306a\u3044\u30e2\u30c7\u30eb\u3068\u306a\u3063\u3066\u304a\u308a\u3001\u30e1\u30fc\u30eb\u8981\u7d04\u306a\u3069\u306e\u500b\u5225\u30bf\u30b9\u30af\u3067\u7cbe\u5ea6\u3092\u51fa\u3059\u305f\u3081\u306b\u306f\u5927\u91cf\u306e\u30c7\u30fc\u30bf\u304c\u5fc5\u8981\u3060\u3063\u305f\u308a\u3001\u6570\u5341\u4e07\u4ef6\u306e\u30c7\u30fc\u30bf\u304c\u3042\u3063\u3066\u3082\u305d\u3082\u305d\u3082\u7cbe\u5ea6\u304c\u51fa\u306a\u304b\u3063\u305f\u308a\u3001\u3068\u3044\u3046\u72b6\u614b\u3067\u3057\u305f\u3002<\/p>\n\n\n\n<p>2\u3064\u76ee\u306eBERT\u4ee5\u964d\u306e\u5927\u898f\u6a21\u8a00\u8a9e\u30e2\u30c7\u30eb\u306f\u3001\u4e8b\u524d\u5b66\u7fd2\u306b\u3088\u308a\u4e00\u822c\u5e38\u8b58\u3092\u7372\u5f97\u3057\u3066\u304a\u308a\u3001\u8ffd\u52a0\u30671\u301c10\u4e07\u4ef6\u7a0b\u5ea6\u306e\u30c7\u30fc\u30bf\u304c\u3042\u308c\u3070\u500b\u5225\u30bf\u30b9\u30af\u3067\u4e00\u5b9a\u306e\u7cbe\u5ea6\u3092\u51fa\u305b\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br> ELYZA\u306e\u8a00\u8a9e\u30e2\u30c7\u30eb\u30822\u3064\u76ee\u306b\u5f53\u3066\u306f\u307e\u308a\u3001\u305d\u306e\u4e2d\u3067\u3082\u65e5\u672c\u8a9e\u306b\u5f37\u3044\u306e\u304c\u7279\u5fb4\u3067\u4f01\u696d\u304c\u6301\u3064\u30c7\u30fc\u30bf\u3068\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u52b9\u679c\u3092\u767a\u63ee\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u3057\u30663\u3064\u76ee\u306eGPT-3\u306e\u3088\u3046\u306a\u8d85\u5927\u898f\u6a21\u8a00\u8a9e\u30e2\u30c7\u30eb\u306f\u30012\u756a\u76ee\u306e\u30e2\u30c7\u30eb\u3092\u3088\u308a\u5927\u898f\u6a21\u306b\u3057\u305f\u30e2\u30c7\u30eb\u3067\u3001\u500b\u5225\u30bf\u30b9\u30af\u306e\u30c7\u30fc\u30bf\u3092\u8ffd\u52a0\u3067\u5b66\u7fd2\u3055\u305b\u306a\u304f\u3066\u3082\u3042\u308b\u7a0b\u5ea6\u9ad8\u7cbe\u5ea6\u306a\u51fa\u529b\u304c\u671f\u5f85\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">\u6027\u80fd\u30fb\u30b3\u30b9\u30c8\u306b\u5fdc\u3058\u305f\u6280\u8853\u306e\u4f7f\u3044\u5206\u3051\u304c\u8981\u8ae6\u3067\u306f\u3042\u308a\u307e\u3059\u304c\u3001\u73fe\u72b6\u4f01\u696d\u306b\u304a\u3051\u308b\u8a00\u8a9eAI\u6d3b\u7528\u306f2018\u5e74\u4ee5\u964d\u306eAI\u3092\u3069\u306e\u3088\u3046\u306b\u6d3b\u7528\u3059\u308b\u304b\uff1f\u304c\u4e3b\u306a\u30c6\u30fc\u30de\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/mark><\/p>\n\n\n\n<p><strong>\u2015\u4eca\u56de\u306e\u5c0e\u5165\u4e8b\u4f8b\u306f\u3001ELYZA Brain\u3068GPT-3\u3092\u4e26\u884c\u5229\u7528\u3057\u3066\u3044\u308b\u3068\u306e\u3053\u3068\u3067\u3059\u304c\u3001\u3069\u306e\u3088\u3046\u306b\u4f7f\u3044\u5206\u3051\u3092\u3055\u308c\u3066\u3044\u308b\u306e\u3067\u3057\u3087\u3046\u304b\uff1f<\/strong><\/p>\n\n\n\n<p><mark>\u677e\u6d66\u69d8<\/mark>\uff1a\u30e1\u30fc\u30eb\u306e\u8981\u7d04\u306b\u3064\u3044\u3066\u306fELYZA Brain\u3092\u30d9\u30fc\u30b9\u306b\u884c\u3063\u3066\u304a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u8981\u7d04\u696d\u52d9\u306b\u306f\u3053\u308c\u307e\u3067\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5074\u3067\u84c4\u7a4d\u3055\u308c\u3066\u304d\u305f\u201c\u79d8\u4f1d\u306e\u30bf\u30ec\u201d\u306e\u3088\u3046\u306a\u3082\u306e\u304c\u3042\u308a\u3001\u7d30\u304b\u3044\u696d\u52d9\u30eb\u30fc\u30eb\u306b\u5f93\u3046\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u3088\u3046\u306a\u4f01\u696d\u3054\u3068\u306b\u3042\u308b\u30eb\u30fc\u30eb\u306b\u5408\u308f\u305b\u308b\u5834\u5408\u306fELYZA Brain\u3092\u5229\u7528\u3057\u3066\u5c02\u7528\u30e2\u30c7\u30eb\u306b\u30c1\u30e5\u30fc\u30cb\u30f3\u30b0\u3059\u308b\u65b9\u304c\u52b9\u679c\u3092\u767a\u63ee\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4e00\u65b9\u3001\u6c4e\u7528\u7684\u306a\u5bfe\u5fdc\u304c\u53ef\u80fd\u306a\u3082\u306e\u306f\u5916\u90e8\u30e2\u30c7\u30eb\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002GPT\u7cfb\u7d71\u306b\u9650\u3089\u305a\u3001\u3055\u307e\u3056\u307e\u306a\u4f01\u696d\u304cLLM\u3092\u767a\u8868\u3057\u3066\u3044\u308b\u306e\u3067\u3001\u305d\u306e\u6642\u3005\u306b\u5fdc\u3058\u3066\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u304c\u671f\u5f85\u3067\u304d\u308b\u3082\u306e\u3092\u9078\u629e\u3059\u308c\u3070\u826f\u3044\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002 <\/p>\n\n\n\n<p>JR\u897f\u65e5\u672c\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u30ba\u69d8\u3068\u306f\u3001\u73fe\u5728\u3001\u304a\u5ba2\u69d8\u304b\u3089\u306e\u96fb\u8a71\u5fdc\u5bfe\u306e\u8981\u7d04\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3082\u9032\u3081\u3066\u3044\u307e\u3059\u304c\u3001\u3053\u3061\u3089\u306fGPT\u7cfb\u7d71\u30e2\u30c7\u30eb\u306e\u5229\u7528\u3092\u691c\u8a0e\u3057\u3066\u304a\u308a\u3001\u9593\u3082\u306a\u304f\u958b\u59cb\u4e88\u5b9a\u3067\u3059\u3002<\/p>\n\n\n<table style=\"border-collapse: collapse; width: 100%; height: 92px;\">\n<tbody>\n<tr style=\"height: 23px;\">\n<td style=\"width: 37.381%; height: 23px; background-color: #31529c;\"><span style=\"color: #ffffff;\">JR\u897f\u65e5\u672c\u30b0\u30eb\u30fc\u30d7\u3067\u4f7f\u7528\u3057\u3066\u3044\u308bAI<\/span><\/td>\n<td style=\"width: 62.619%; height: 23px; text-align: center; background-color: #31529c;\"><span style=\"color: #ffffff;\">\u5f79\u5272\u5185\u5bb9<\/span><\/td>\n<\/tr>\n<tr style=\"height: 46px;\">\n<td style=\"width: 37.381%; height: 46px;\"><strong>ELYZA Brain<\/strong><\/td>\n<td style=\"width: 62.619%; height: 46px;\">\u30fb\u304a\u5ba2\u69d8\u304b\u3089\u306e\u30e1\u30fc\u30eb\u3067\u306e\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u306e\u8981\u7d04<br \/>\u30fb\u304a\u5ba2\u69d8\u3078\u306e\u56de\u7b54\u5185\u5bb9\u306e\u8981\u7d04<\/td>\n<\/tr>\n<tr style=\"height: 23px;\">\n<td style=\"width: 37.381%; height: 23px;\"><strong>GPT\u7cfb\u30e2\u30c7\u30eb<\/strong><\/td>\n<td style=\"width: 62.619%; height: 23px;\">\u30fb\u304a\u5ba2\u69d8\u304b\u3089\u306e\u96fb\u8a71\u3067\u306e\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u306e\u8981\u7d04<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n<p><strong>\u2015\u3069\u306e\u3042\u305f\u308a\u304c\u88fd\u54c1\u306e\u4f7f\u3044\u5206\u3051\u306e\u5883\u76ee\u306b\u306a\u308a\u305d\u3046\u3067\u3059\u304b\uff1f<\/strong><\/p>\n\n\n\n<p><mark>\u677e\u6d66\u69d8<\/mark>\uff1a <strong>AI\u306b\u6c42\u3081\u308b\u51e6\u7406\u306e\u8981\u4ef6<\/strong>\u3068\u3001<strong>\u6587\u7ae0\u306e\u5185\u5bb9<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4f8b\u3048\u3070\u3001\u8981\u7d04\u6587\u7ae0\u306e\u6587\u5b57\u6570\u306b\u4e00\u5b9a\u306e\u5236\u9650\u304c\u3042\u308b\u5834\u5408\u3084\u30013\u3064\u306e\u7b87\u6761\u66f8\u304d\u3067\u30011\u3064\u76ee\u306f\u3053\u3046\u3044\u3046\u5185\u5bb9\u306b\u3059\u308b\u3068\u3044\u3063\u305f\u3088\u3046\u306b\u3001\u30eb\u30fc\u30eb\u304c\u6c7a\u307e\u3063\u3066\u3044\u308b\u5834\u5408\u306f\u51fa\u529b\u3092\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<br>\u4eca\u56de\u306eJR\u897f\u65e5\u672c\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u30ba\u69d8\u3082\u3001\u7d30\u304b\u3044\u30eb\u30fc\u30eb\u304c\u591a\u304f\u3042\u308a\u307e\u3057\u305f\u3002<br>\u4f01\u696d\u306e\u4e2d\u306b\u3042\u308b\u3001\u8a00\u8a9e\u5316\u3057\u3066\u3044\u306a\u3044\u30fb\u3067\u304d\u306a\u3044\u30fb\u3057\u5207\u308c\u306a\u3044\u30eb\u30fc\u30eb\u3092ELYZA Brain\u306b\u3088\u3063\u3066\u53cd\u6620\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u305f\u3081\u3001\u30eb\u30fc\u30eb\u6bce\u306b\u51fa\u529b\u3092\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u3067\u304d\u3001\u30af\u30aa\u30ea\u30c6\u30a3\u3092\u4e0a\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30eb\u30fc\u30eb\u306b\u5408\u308f\u305b\u3066\u3001\u30e2\u30c7\u30eb\u3092\u4f7f\u3044\u5206\u3051\u308b\u5fc5\u8981\u3082\u3042\u308c\u3070\u3001\u30eb\u30fc\u30eb\u306e\u65b9\u3092\u898b\u76f4\u3059\u65b9\u91dd\u3082\u3042\u308b\u3068\u601d\u3044\u307e\u3059\u3002\u300c\u79d8\u4f1d\u306e\u30bf\u30ec\u304c\u3069\u3053\u307e\u3067\u5fc5\u8981\u306a\u306e\u304b\uff1f\u300d\u3068\u3044\u3046\u5bfe\u8a71\u3092\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u306a\u304c\u3089\u3001<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">\u7d30\u304b\u3044\u30eb\u30fc\u30eb\u304c\u3042\u308b\u696d\u52d9\u306a\u3069\u306fELYZA Brain\u3092\u30d9\u30fc\u30b9\u306b\u3001\u305d\u308c\u4ee5\u5916\uff08\u6c4e\u7528\u7684\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u696d\u52d9\u306a\u3069\uff09\u306fGPT\u30d9\u30fc\u30b9\u3067\u5bfe\u5fdc\u3057\u3066\u3044\u304f<\/mark>\u65b9\u91dd\u3067\u9032\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u3010ELYZA \u8981\u7d04\u30c4\u30fc\u30eb\u306e\u30c7\u30e2\u753b\u9762\u3011<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"822\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/elyza_image-2-1024x822.png\" alt=\"\" class=\"wp-image-2530\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/elyza_image-2-1024x822.png 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/elyza_image-2-300x241.png 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/elyza_image-2-768x617.png 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/elyza_image-2-1536x1233.png 1536w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/elyza_image-2-2048x1644.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u5de6\u5074\u306b\u539f\u6587\u3092\u5165\u308c\u308b\u3068\u3001\u53f3\u5074\u306b\u8981\u7d04\u6587\u304c\u51fa\u308b\u3002\u5185\u5bb9\u306e\u4fee\u6b63\u3082\u53ef\u80fd\u3002\u4fee\u6b63\u3057\u305f\u3082\u306e\u304c\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u4e0a\u306b\u6b8b\u308a\u3001\u539f\u6587\u306b\u5bfe\u3057\u3066\u3053\u306e\u3088\u3046\u306b\u8981\u7d04\u3057\u305f\u3068\u3044\u3046\u6b63\u89e3\u6587\u304c\u84c4\u7a4d\u3055\u308c\u308b\u3002\u84c4\u7a4d\u3057\u305f\u30c7\u30fc\u30bf\u3092\u518d\u5ea6\u5b66\u7fd2\u3059\u308b\u3053\u3068\u3067\u3001AI\u304c\u3088\u308a\u8ce2\u304f\u306a\u308b\u3068\u3044\u3046\u3002\u64cd\u4f5c\u6027\u306b\u3064\u3044\u3066\u306f\u73fe\u5834\u304b\u3089\u9ad8\u8a55\u4fa1\u3002\u300c\u753b\u9762\u306e\u5927\u304d\u3055\u3092\u5de6\u53f3\u540c\u3058\u306b\u3057\u3066\u307b\u3057\u3044\u300d\u306a\u3069\u3068\u3044\u3063\u305f\u8981\u671b\u306b\u3082\u5fdc\u3048\u3001\u65e5\u3005\u6539\u5584\u4e2d\u3068\u306e\u3053\u3068\u3002 <br>\u203bELYZA\u793e\u5185\u3067\u5c55\u958b\u3057\u3066\u3044\u308b\u30c7\u30e2\u753b\u9762\u3067\u3042\u308a\u3001JR\u897f\u65e5\u672c\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u30ba\u306b\u3066\u4f7f\u7528\u3057\u3066\u3044\u308bUI\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%A4%A7%E8%A6%8F%E6%A8%A1%E8%A8%80%E8%AA%9EAI%E3%81%A3%E3%81%A6%E3%81%A9%E3%81%86%E3%81%AA%E3%81%AE%EF%BC%9F%E3%82%B3%E3%83%B3%E3%82%BF%E3%82%AF%E3%83%88%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E7%95%8C%E9%9A%88%E3%81%AE%E6%96%B9%E3%80%85%E3%81%8C%E6%B0%97%E3%81%AB%E3%81%AA%E3%82%8B%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88%E3%82%92%E8%A7%A3%E8%AA%AC\"><\/span><strong>\u5927\u898f\u6a21\u8a00\u8a9eAI\u3063\u3066\u3069\u3046\u306a\u306e\uff1f\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u754c\u9688\u306e\u65b9\u3005\u304c\u6c17\u306b\u306a\u308b\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u8aac<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E4%BA%BA%E3%81%AE%E4%BB%95%E4%BA%8B%E3%81%AF%E5%A5%AA%E3%82%8F%E3%82%8C%E3%82%8B%EF%BC%9F%E7%B5%90%E5%B1%80%E3%81%AE%E3%81%A8%E3%81%93%E3%82%8D%E3%80%81%E5%AE%8C%E5%85%A8%E8%87%AA%E5%8B%95%E5%8C%96%E3%81%AF%E5%8F%AF%E8%83%BD%E3%81%AA%E3%81%AE%E3%81%8B\"><\/span>\u4eba\u306e\u4ed5\u4e8b\u306f\u596a\u308f\u308c\u308b\uff1f\u7d50\u5c40\u306e\u3068\u3053\u308d\u3001\u5b8c\u5168\u81ea\u52d5\u5316\u306f\u53ef\u80fd\u306a\u306e\u304b<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u2015<strong>\u4eca\u56de\u306e\u5c0e\u5165\u4e8b\u4f8b\u3067\u3059\u3068\u3001\u54c1\u8cea\u3092\u62c5\u4fdd\u3059\u308b\u305f\u3081\u306b\u300c\u534a\u81ea\u52d5\u5316\u300d\u306b\u3057\u305f\u3068\u3044\u3046\u70b9\u304c\u91cd\u8981\u30dd\u30a4\u30f3\u30c8\u3067\u3057\u305f\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u754c\u9688\u306e\u65b9\u3005\u304c\u6c17\u306b\u306a\u308b\u306e\u306f\u300c\u4eca\u5f8c\u3001\u5b8c\u5168\u81ea\u52d5\u5316\u3055\u308c\u308b\u306e\u304b\uff1f\u300d\u3068\u3044\u3046\u3068\u3053\u308d\u3060\u3068\u601d\u3044\u307e\u3059\u304c\u3001\u305d\u306e\u70b9\u306b\u3064\u3044\u3066\u306f\u3044\u304b\u304c\u3067\u3059\u304b\u3002<\/strong><\/p>\n\n\n\n<p><mark>\u677e\u6d66\u69d8<\/mark>\uff1a\u89b3\u70b9\u3068\u3057\u3066\u306f2\u3064\u3042\u308b\u3068\u601d\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305a\u4e00\u3064\u76ee\u306e\u89b3\u70b9\u3068\u3057\u3066\u306f\u3001\u4ed5\u4e8b\u304c\u306a\u304f\u306a\u308b\u3053\u3068\u306f\u306a\u304f\u3066\u3001<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">\u4eba\u304c\u5bfe\u5fdc\u3059\u3079\u304d\u91cd\u8981\u306a\u4ed5\u4e8b\u3078\u306e\u30b7\u30d5\u30c8\u304c\u9032\u3080<\/mark>\u3068\u601d\u3044\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3044\u3066CX\u306f\u3059\u3054\u304f\u91cd\u8981\u8996\u3055\u308c\u3066\u3044\u308b\u306e\u3067\u3001\u304a\u5ba2\u69d8\u5411\u3051\u306e\u30b5\u30fc\u30d3\u30b9\u62e1\u5145\u306a\u3069\u306b\u30b7\u30d5\u30c8\u3057\u3066\u3044\u304f\u306e\u3067\u306f\u306a\u3044\u304b\u306a\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u73fe\u72b6\u3059\u3079\u3066\u306e\u304a\u5ba2\u69d8\u306e\u304a\u96fb\u8a71\u306b\u5bfe\u5fdc\u3067\u304d\u306a\u3044\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306f\u7d50\u69cb\u3042\u308b\u306e\u3067\u3001AI\u3067\u696d\u52d9\u52b9\u7387\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u307e\u305a\u306f\u5fdc\u7b54\u7387\u3092\u6539\u5584\u3057\u3066\u6b21\u306e\u30b9\u30c6\u30c3\u30d7\u3068\u3057\u3066\u306f\u54c1\u8cea\u6539\u5584\u306b\u53d6\u308a\u7d44\u3093\u3067\u3044\u304f\u3088\u3046\u306b\u306a\u308b\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>2\u3064\u76ee\u306e\u89b3\u70b9\u3068\u3057\u3066\u306f\u3001\u6280\u8853\u7684\u306a\u5074\u9762\u304b\u3089<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">\u4eca\u306eAI\u6280\u8853\u3067\u306f\u5f53\u9762\u304a\u5ba2\u69d8\u306e\u524d\u306b\u76f4\u63a5\u7acb\u305f\u305b\u308b\u3088\u308a\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3084\u7ba1\u7406\u8005\u306e\u652f\u63f4\u3092\u3059\u308b\u5f79\u5272\u304c\u4e3b\u306b\u306a\u308b\u3068\u8003\u3048\u3066\u3044\u307e\u3059<\/mark>\u3002 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id=\"%E5%B0%8E%E5%85%A5%E3%81%99%E3%82%8B%E4%B8%8A%E3%81%A7%E3%81%AE%E9%9A%9C%E5%A3%81%E3%80%82%E3%82%BB%E3%82%AD%E3%83%A5%E3%83%AA%E3%83%86%E3%82%A3%E9%9D%A2%E3%82%84%E6%AD%A3%E7%A2%BA%E6%80%A7%E3%81%AF%EF%BC%9F\"><\/span>\u5c0e\u5165\u3059\u308b\u4e0a\u3067\u306e\u969c\u58c1\u3002\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u9762\u3084\u6b63\u78ba\u6027\u306f\uff1f<span 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id=\"AI%E3%82%92%E5%B0%8E%E5%85%A5%E3%81%99%E3%82%8B%E9%9A%9B%E3%81%AE%E9%80%B2%E3%82%81%E6%96%B9_%E2%80%93_%E4%BC%81%E7%94%BB%E3%83%BBAI%E3%83%BB%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E3%81%AE3%E8%A6%81%E7%B4%A0\"><\/span>AI\u3092\u5c0e\u5165\u3059\u308b\u969b\u306e\u9032\u3081\u65b9 &#8211; \u4f01\u753b\u30fbAI\u30fb\u30b7\u30b9\u30c6\u30e0\u306e3\u8981\u7d20<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>\u2015\u8cb4\u793e\u306eAI\u5c0e\u5165\u306e\u9032\u3081\u65b9\u306b\u3064\u3044\u3066\u304a\u5c0b\u306d\u3057\u307e\u3059\u3002\u5c0e\u5165\u30b9\u30c6\u30c3\u30d7\u3068\u3057\u3066\u306f\u4f01\u753b\u3084\u696d\u52d9\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u304b\u3089\u5165\u3089\u308c\u308b\u30b1\u30fc\u30b9\u304c\u591a\u3044\u306e\u3067\u3057\u3087\u3046\u304b\uff1f<\/strong><\/p>\n\n\n\n<p><mark>\u677e\u6d66\u69d8<\/mark>\uff1aAI\u5c0e\u5165\u306b\u306f\u3001<strong>\u4f01\u753b<\/strong>\u30fb<strong>AI\uff08\u51e6\u7406\u30d5\u30ed\u30fc\u3084\u30e2\u30c7\u30eb\u69cb\u7bc9\uff09<\/strong>\u30fb<strong>\u30b7\u30b9\u30c6\u30e0\uff08UI\uff09<\/strong>\u3001\u3053\u306e3\u8981\u7d20\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u4f01\u753b<\/strong>\u306b\u3064\u3044\u3066\u306f\u3001\u304a\u5ba2\u69d8\u306e\u4e8b\u60c5\u306b\u3088\u3063\u3066\u8ab2\u984c\u3084\u696d\u52d9\u304c\u9055\u3063\u3066\u304f\u308b\u305f\u3081\u3001\u500b\u5225\u3067\u306e\u5bfe\u5fdc\u304c\u591a\u304f\u3001\u305d\u3053\u306f\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u304b\u3089\u5165\u3063\u3066\u3001\u521d\u3081\u306e\u524d\u3055\u3070\u304d\u306f\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>AI\u306e\u51e6\u7406\u30d5\u30ed\u30fc\u3084\u30e2\u30c7\u30eb\u69cb\u7bc9<\/strong>\u306f\u591a\u5c11\u5404\u793e\u3054\u3068\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u304c\u5fc5\u8981\u306a\u306e\u3067\u3001\u534a\u5206\u6c4e\u7528\u3001\u534a\u5206\u7279\u6ce8\u306e\u3088\u3046\u306a\u30a4\u30e1\u30fc\u30b8\u3067\u3059\u3002<\/p>\n\n\n\n<p><strong>\u30b7\u30b9\u30c6\u30e0\uff08UI\uff09<\/strong>\u306b\u3064\u3044\u3066\u306f\u3001SaaS\u306b\u306a\u3063\u3066\u3044\u3066\u3001 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class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"DX%E3%82%A2%E3%82%A4%E3%83%87%E3%82%A2%E3%82%92%E6%9C%80%E7%9F%AD1%E9%80%B1%E9%96%93%E3%81%A7%E3%82%AB%E3%82%BF%E3%83%81%E3%81%AB%E3%81%99%E3%82%8B%E6%96%B0%E3%82%B5%E3%83%BC%E3%83%93%E3%82%B9%E3%80%8C-ELYZA_App_Platform-%E3%80%8D%E3%81%A8%E3%81%AF%EF%BC%9F\"><\/span>DX\u30a2\u30a4\u30c7\u30a2\u3092\u6700\u77ed1\u9031\u9593\u3067\u30ab\u30bf\u30c1\u306b\u3059\u308b\u65b0\u30b5\u30fc\u30d3\u30b9\u300c-ELYZA App Platform-\u300d\u3068\u306f\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>\u2015\u300c\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u00d7ChatGPT\u300d\u3068\u3044\u3046\u70b9\u306b\u3064\u3044\u3066\u3001\u3069\u306e\u3088\u3046\u306b\u5411\u304d\u5408\u3063\u3066\u3044\u3089\u3063\u3057\u3083\u3044\u307e\u3059\u304b\uff1f<\/strong><\/p>\n\n\n\n<p><mark>\u677e\u6d66\u69d8<\/mark>\uff1a\u5f0a\u793e\u306e\u65b0\u3057\u3044\u53d6\u308a\u7d44\u307f\u3068\u3057\u3066\u3001\u300c<a href=\"https:\/\/prtimes.jp\/main\/html\/rd\/p\/000000027.000047565.html\" target=\"_blank\" rel=\"noopener\" title=\"\">ELYZA App Platform<\/a>\u300d\u3068\u3044\u3046\u30b5\u30fc\u30d3\u30b9\u304c\u3042\u308a\u307e\u3059\u3002 \u3053\u308c\u304c\u5148\u307b\u3069\u306e\u8a71\u3067\u8a00\u3046\u30b7\u30b9\u30c6\u30e0\u3068\u3057\u3066\u306f\u5171\u901a\u5316\u3057\u3066\u3044\u3066\u3001AI\u3092\u6c4e\u7528\u3068\u7279\u6ce8\u3068\u3067\u4f7f\u3044\u5206\u3051\u308b\u3001\u304a\u5ba2\u69d8\u306e\u30a2\u30a4\u30c7\u30a2\u304c\u3042\u308c\u3070\u305d\u308c\u3092\u30b3\u30f3\u30b5\u30eb\u3057\u305f\u4e0a\u3067\u5f62\u306b\u3057\u3066\u3044\u304f\u3068\u3044\u3046\u3001<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">\u30c8\u30fc\u30bf\u30eb\u30b5\u30fc\u30d3\u30b9\u306e\u63d0\u4f9b<\/mark>\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n<div class=\"wp-block-image is-resized\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/elyza_service_image-1024x576.jpg\" alt=\"\" class=\"wp-image-2526\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/elyza_service_image-1024x576.jpg 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/elyza_service_image-300x169.jpg 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/elyza_service_image-768x432.jpg 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/elyza_service_image-1536x864.jpg 1536w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/elyza_service_image.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>\u5f0a\u793e\u306e\u30b9\u30bf\u30f3\u30b9\u3068\u3057\u3066\u306f\u3001ChatGPT or ELYZA Brain\u3068\u3044\u3046\u3088\u308a\u304b\u306f\u3001<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">ELYZA Brain or \u30b0\u30ed\u30fc\u30d0\u30eb\u30e2\u30c7\u30eb<\/mark>\u3068\u3044\u3046\u98a8\u306b\u6574\u7406\u3092\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u5f0a\u793e\u306e\u81ea\u793e\u30e2\u30c7\u30eb\u3092\u4f7f\u3044\u3064\u3064\u3001ChatGPT\u3082\u4f7f\u7528\u3057\u307e\u3059\u3057\u3001\u305d\u308c\u4ee5\u5916\u306eGoogle\u306eBard\u306a\u3069\u3001\u4eca\u5f8c\u751f\u3058\u308b\u3067\u3042\u308d\u3046\u69d8\u3005\u306a\u30aa\u30d7\u30b7\u30e7\u30f3\u3082\u3001\u63d0\u4f9b\u53ef\u80fd\u3068\u306a\u3063\u305f\u969b\u306b\u306f\u63d0\u4f9b\u3067\u304d\u308b\u72b6\u614b\u306b\u3057\u3066\u3044\u307e\u3059\u3002<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">\u30aa\u30fc\u30eb\u30a4\u30f3\u30ef\u30f3\u3067\u3001\u4e16\u754c\u6700\u5148\u7aef\u306eAI\u304c\u4f7f\u3048\u308b\u72b6\u614b\u3092\u4f5c\u3063\u3066\u3044\u304d\u305f\u3044<\/mark>\u3068\u8003\u3048\u3066\u304a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u81ea\u793e\u8a18\u4e8b\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u751f\u6210\u3057\u305f\u3044\u3068\u306e\u3054\u8981\u671b\u304c\u3042\u308c\u3070\u3001\u300c\u57f7\u7b46\uff06\u6821\u6b63\u30d7\u30ed\u30c8\u30bf\u30a4\u30d7\u300d\u3092\u3001\u304a\u5ba2\u69d8\u306e\u58f0\u3092\u9069\u5207\u306b\u5206\u985e\u3057\u305f\u3044\u3068\u306e\u3054\u8981\u671b\u304c\u3042\u308c\u3070\u3001\u300c\u8981\u7d04\uff06\u5206\u985e\u30d7\u30ed\u30c8\u30bf\u30a4\u30d7\u300d\u3092\u3001\u793e\u5185\u77e5\u898b\u3092\u5229\u6d3b\u7528\u3059\u308b\u4ed5\u7d44\u307f\u3092\u4f5c\u308a\u305f\u3044\u3068\u306e\u3054\u8981\u671b\u3067\u3042\u308c\u3070\u300c\u6574\u7406\uff06\u62bd\u51fa\u30d7\u30ed\u30c8\u30bf\u30a4\u30d7\u300d\u3092\u4f5c\u6210\u3059\u308b\u3068\u3044\u3063\u305f\u4e8b\u696d\u3092\u4eca\u59cb\u3081\u3066\u3044\u308b\u3068\u3053\u308d\u3067\u3059\u3002<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\"> LLM\u5168\u4f53\u3092\u898b\u636e\u3048\u306a\u304c\u3089\u3001\u4fa1\u5024\u3092\u30b9\u30d4\u30fc\u30c7\u30a3\u306b\u5c4a\u3051\u308b\u3068\u3044\u3046\u3053\u3068\u3092\u3084\u3063\u3066\u3044\u304d\u305f\u3044<\/mark>\u306a\u3068\u601d\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"976\" height=\"527\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/elyza-app-platformpng.png\" alt=\"\" class=\"wp-image-2527\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/elyza-app-platformpng.png 976w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/elyza-app-platformpng-300x162.png 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/elyza-app-platformpng-768x415.png 768w\" sizes=\"(max-width: 976px) 100vw, 976px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u8a00\u8a9eAI\u6d3b\u7528\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0 \u300cELYZA App Platform\u300d\u306e\u7279\u5fb4<\/strong><br>\uff08PRTimes\u3088\u308a\u5f15\u7528<a href=\"https:\/\/prtimes.jp\/main\/html\/rd\/p\/000000027.000047565.html\" target=\"_blank\" rel=\"noopener\">https:\/\/prtimes.jp\/main\/html\/rd\/p\/000000027.000047565.html<\/a>\uff09<\/p>\n\n\n\n<p><strong>1.DX\u30a2\u30a4\u30c7\u30a2\u3092\u6700\u77ed1\u9031\u9593\u3067\u30b7\u30b9\u30c6\u30e0\u3078\u6607\u83ef<\/strong><br>\u958b\u767a\u306b\u591a\u5927\u306a\u6642\u9593\u3084\u52b4\u529b\u3092\u304b\u3051\u305a\u3001AI\u51e6\u7406\u30d5\u30ed\u30fc\u30fbUI\u3092\u5099\u3048\u305f\u8a00\u8a9eAI\u30b7\u30b9\u30c6\u30e0\u3092\u69cb\u7bc9\u3002\u6700\u77ed1\u9031\u9593\u3067\u30d7\u30ed\u30c8\u30bf\u30a4\u30d7\u30b7\u30b9\u30c6\u30e0\u3092\u7528\u3044\u305f\u73fe\u5834\u691c\u8a3c\u3078\u9032\u3080\u3053\u3068\u304c\u53ef\u80fd\u3002<\/p>\n\n\n\n<p><strong>2.\u5927\u4f01\u696d\u3067\u306e\u5229\u7528\u3092\u524d\u63d0\u3068\u3057\u305f\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u74b0\u5883<\/strong><br>\u57fa\u672c\u7684\u306a\u8a8d\u8a3c\u6a5f\u95a2\u306e\u30ac\u30a4\u30c9\u30e9\u30a4\u30f3\u306b\u6cbf\u3063\u305f\u4f53\u5236\/\u30b7\u30b9\u30c6\u30e0\u69cb\u7bc9\u306b\u52a0\u3048\u3066\u3001\u533f\u540d\u5316\u3092\u81ea\u52d5\u7684\u306b\u884c\u3046AI\u306e\u7814\u7a76\u306a\u3069\u3001\u5b89\u5fc3\u3057\u3066\u3054\u5229\u7528\u9802\u304f\u305f\u3081\u306e\u74b0\u5883\u6574\u5099<\/p>\n\n\n\n<p><strong>3.GPT\u30fb\u56fd\u7523\u30e2\u30c7\u30eb\u306a\u3069\u3055\u307e\u3056\u307e\u306a\u8a00\u8a9eAI\u3092\u6d3b\u7528\u53ef\u80fd<\/strong><br>\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u3054\u3068\u306b\u6c42\u3081\u3089\u308c\u308b\u54c1\u8cea\u3084\u30b3\u30b9\u30c8\u6c34\u6e96\u306b\u5fdc\u3058\u3066\u3001ELYZA\u304c\u72ec\u81ea\u958b\u767a\u3057\u305f\u65e5\u672c\u8a9e\u7279\u5316\u306e\u8a00\u8a9eAI\u300cELYZA Brain\u300d\u3084OpenAI\u793e\u306b\u3088\u308bGPT\u7cfb\u7d71\u30e2\u30c7\u30eb\uff08ChatGPT\u3092\u542b\u3080\uff09\u3092\u3001\u4f7f\u3044\u5206\u3051\u30fb\u7d44\u307f\u5408\u308f\u305b\u3066\u6d3b\u7528\u3059\u308b\u30b7\u30b9\u30c6\u30e0\u3092\u5b9f\u73fe\u3002<\/p>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"ELYZA%E3%81%AE%E4%BB%96%E7%A4%BE%E3%81%AB%E8%B2%A0%E3%81%91%E3%81%AA%E3%81%84%E5%BC%B7%E3%81%BF%E3%81%A8%E3%81%AF%EF%BC%9F%E9%81%B8%E3%81%B0%E3%82%8C%E3%82%8B%E7%90%86%E7%94%B1\"><\/span>ELYZA\u306e\u4ed6\u793e\u306b\u8ca0\u3051\u306a\u3044\u5f37\u307f\u3068\u306f\uff1f\u9078\u3070\u308c\u308b\u7406\u7531<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>\u2015LLM\u95a2\u9023\u3067\u306f\u9023\u65e5\u65b0\u3057\u3044\u30b5\u30fc\u30d3\u30b9\u304c\u3055\u307e\u3056\u307e\u306a\u4f01\u696d\u304b\u3089\u30ea\u30ea\u30fc\u30b9\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u6539\u3081\u3066\u4ed6\u306e\u4f01\u696d\u3068\u6bd4\u3079\u305f\u3068\u304d\u306e\u8cb4\u793e\u3068\u3057\u3066\u306e\u5f37\u307f\u306f\u4f55\u3067\u3059\u304b\uff1f<\/strong><\/p>\n\n\n\n<p><mark>\u677e\u6d66\u69d8<\/mark>\uff1a\u3042\u304f\u307e\u3067\u5f0a\u793e\u306e\u8a8d\u8b58\u3067\u3059\u304c\u3001LLM\u3001ChatGPT\u3060\u3051\u3060\u3068\u5bfe\u5fdc\u3067\u304d\u308b\u3053\u3068\u306f\u7d50\u69cb\u9650\u3089\u308c\u3066\u3044\u308b\u3068\u601d\u3044\u307e\u3059\u3002\u3069\u3046AI\u51e6\u7406\u30d5\u30ed\u30fc\u3092\u7d44\u3080\u304b\u3001\u3069\u3046\u30b7\u30b9\u30c6\u30e0\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u304b\u3068\u3044\u3046\u306e\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4f8b\u3048\u3070\u30e9\u30a4\u30c6\u30a3\u30f3\u30b0\u696d\u52d9\u306e\u5834\u5408\u3001ChatGPT\u306b\u300c\u30c7\u30a3\u30fc\u30d7\u30e9\u30fc\u30cb\u30f3\u30b0\u306e\u767b\u5834\u306b\u3088\u308a\u3001NLP\u304c\u3069\u3046\u767a\u5c55\u3057\u305f\u304b\u8a18\u4e8b\u3092\u66f8\u3044\u3066\u304f\u3060\u3055\u3044\u3002\u300d\u3068\u6307\u793a\u3059\u308b\u3068\u3001\u4e00\u898b\u826f\u3044\u6587\u7ae0\u304c\u751f\u6210\u3055\u308c\u307e\u3059\u304c\u3001\u5185\u5bb9\u3092\u898b\u305f\u969b\u306b\u3001 \u5618\u304c\u3042\u3063\u305f\u308a\u3001\u5185\u5bb9\u304c\u62bd\u8c61\u7684\u3059\u304e\u308b\u3068\u3044\u3063\u305f\u554f\u984c\u304c\u8d77\u3053\u308a\u5f97\u307e\u3059\u3002<\/p>\n\n\n\n<p> \u5b9f\u969b\u306b\u5b9f\u7528\u306b\u8010\u3048\u3046\u308b\u72b6\u614b\u3092\u5b9f\u73fe\u3059\u308b\u306b\u306f\u3001\u4f8b\u3048\u30706\u6bb5\u968e\u306e\u51e6\u7406\u304c\u6709\u52b9\u306a\u53ef\u80fd\u6027\u304c\u3042\u308a\u3001LLM\u4ee5\u5916\u306e\u60c5\u5831\u51e6\u7406\u30d5\u30ed\u30fc\u3082\u5fc5\u8981\u306a\u3053\u3068\u304c\u308f\u304b\u308a\u307e\u3059\u3002<\/p>\n\n\n<div class=\"wp-block-image is-resized\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"810\" height=\"770\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/informationProcessingflow.jpg\" alt=\"\" class=\"wp-image-5382\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/informationProcessingflow.jpg 810w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/informationProcessingflow-300x285.jpg 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/06\/informationProcessingflow-768x730.jpg 768w\" sizes=\"(max-width: 810px) 100vw, 810px\" \/><\/figure>\n<\/div>\n\n\n<p>\u5f0a\u793e\u306e\u5f37\u307f\u3068\u3057\u3066\u306f\u3001\u4f8b\u306e\u3088\u3046\u306b\u696d\u52d9\u3092\u5206\u89e3\u3057<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">LLM\u306e\u6f5c\u5728\u7684\u80fd\u529b\u3092\u6700\u5927\u5316\u3059\u308b\u305f\u3081\u306e\u8a2d\u8a08\u304c\u3067\u304d\u3001UX\u307e\u3067\u542b\u3081\u3066\u8003\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3068\u3053\u308d<\/mark>\u3067\u3059\u3002 <\/p>\n\n\n\n<p>\u307e\u305f\u3001\u8a00\u8a9eAI\u30e2\u30c7\u30eb\u3068\u3057\u3066\u306fChatGPT\u3060\u3051\u3067\u306a\u304f\u3001<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">ELYZA Brain\u3068\u3044\u3046\u81ea\u793e\u958b\u767a\u306e\u5927\u898f\u6a21\u8a00\u8a9e\u30e2\u30c7\u30eb\u304c\u3042\u308b\u3053\u3068\u3084\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u7cfb\u306e\u30ca\u30ec\u30c3\u30b8\u304c\u3042\u308b\u306e\u3067\u304a\u5ba2\u69d8\u3068\u540c\u3058\u76ee\u7dda\u3067\u53d6\u308a\u7d44\u3080\u3053\u3068\u304c\u51fa\u6765\u308b\u306e\u3082\u5f37\u307f<\/mark>\u3067\u3042\u308b\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"ELYZA%E3%81%AE%E4%BB%8A%E5%BE%8C%E3%81%AE%E5%B1%95%E6%9C%9B%E3%81%A8%E3%81%AF\"><\/span><strong>ELYZA\u306e\u4eca\u5f8c\u306e\u5c55\u671b\u3068\u306f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%8F%96%E3%82%8A%E7%B5%84%E3%82%93%E3%81%A7%E3%81%84%E3%81%8F%E3%83%97%E3%83%AD%E3%83%80%E3%82%AF%E3%83%88\"><\/span>\u53d6\u308a\u7d44\u3093\u3067\u3044\u304f\u30d7\u30ed\u30c0\u30af\u30c8<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>\u2015\u30e1\u30fc\u30eb\u8981\u7d04\u3084\u96fb\u8a71\u8981\u7d04\u306a\u3069\u306e\u9818\u57df\u4ee5\u5916\u3067\u3082\u3001\u4eca\u30d7\u30ed\u30c0\u30af\u30c8\u3068\u3057\u3066\u6e96\u5099\u3055\u308c\u3066\u3044\u308b\u3082\u306e\u306f\u3042\u308a\u307e\u3059\u304b\uff1f<\/strong><\/p>\n\n\n\n<p><mark>\u677e\u6d66\u69d8<\/mark>\uff1aJR\u897f\u65e5\u672c\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u30ba\u69d8\u304b\u3089\u306fAI\u306e\u52b9\u679c\u3082\u3054\u5b9f\u611f\u3044\u305f\u3060\u3051\u3066\u304a\u308a\u3001\u4eca\u5f8c\u53d6\u308a\u7d44\u3093\u3067\u3044\u304f\u30d7\u30ed\u30c0\u30af\u30c8\u3068\u3057\u3066\u306f\u69cb\u60f3\u30ec\u30d9\u30eb\u3067\u306e\u304a\u8a71\u3092\u3055\u305b\u3066\u3044\u305f\u3060\u3044\u3066\u304a\u308a\u307e\u3059\u3002 <\/p>\n\n\n\n<p>\u3084\u306f\u308a\u3053\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u00d7AI\u306e\u9818\u57df\u306f\u304b\u306a\u308a\u30db\u30c3\u30c8\u304b\u306a\u3068\u8a8d\u8b58\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"ELYZA%E3%81%A8%E3%81%97%E3%81%A6%E3%81%AE%E6%83%B3%E3%81%84\"><\/span>ELYZA\u3068\u3057\u3066\u306e\u60f3\u3044<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>\u2015\u6700\u5f8c\u306b\u4eca\u5f8c\u306e\u5c55\u671b\u306b\u3064\u3044\u3066\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u3002<\/strong><\/p>\n\n\n\n<p><mark>\u677e\u6d66\u69d8<\/mark>\uff1a ELYZA\u3067\u306f\u5275\u696d\u6642\u304b\u3089\u305a\u3063\u3068\u8a00\u8a9eAI\u306e\u53ef\u80fd\u6027\u3092\u4fe1\u3058\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002\u304a\u5ba2\u69d8\u306b\u3082\u3054\u8a8d\u8b58\u30fb\u5171\u611f\u3057\u3066\u3044\u305f\u3060\u3051\u3066\u3001\u30d3\u30b8\u30cd\u30b9\u304c\u3067\u304d\u308b\u72b6\u614b\u306b\u306a\u3063\u305f\u3068\u601d\u3044\u307e\u3059\u3002 \u307e\u305a\u306f\u3055\u307e\u3056\u307e\u306a<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">\u6210\u529f\u4e8b\u4f8b\u3092\u5b9f\u73fe\u3057\u3066\u3044\u304f\u3053\u3068\u304c\u91cd\u8981<\/mark>\u3067\u3059\u3002\u5931\u6557\u4e8b\u4f8b\u304c\u305f\u304f\u3055\u3093\u51fa\u3066\u3057\u307e\u3046\u3068\u5c0e\u5165\u306f\u3069\u3093\u3069\u3093\u9045\u308c\u308b\u306e\u3067\u3001ELYZA\u3068\u3057\u3066\u306f\u6210\u529f\u3057\u305f\u4e8b\u4f8b\u3092\u3069\u3093\u3069\u3093\u51fa\u3057\u3066\u3044\u304d\u305f\u3044\u3067\u3059\u3057\u3001\u305d\u3046\u3044\u3063\u305f\u6210\u529f\u4e8b\u4f8b\u304c\u51fa\u308b\u3053\u3068\u3067\u3001\u7686\u69d8\u3082\u524d\u306b\u9032\u3082\u3046\u3068\u601d\u3048\u308b\u306e\u3067\u3057\u3063\u304b\u308a\u8db3\u5143\u3092\u5730\u306b\u3064\u3051\u3066\u3084\u3063\u3066\u3044\u304d\u305f\u3044\u3067\u3059\u306d\u3002<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img decoding=\"async\" width=\"300\" height=\"225\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/22312077-300x225.jpg\" alt=\"\" class=\"wp-image-2456\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/22312077-300x225.jpg 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/22312077-1024x768.jpg 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/22312077-768x576.jpg 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/22312077-1536x1152.jpg 1536w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/05\/22312077.jpg 1600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%9C%80%E5%BE%8C%E3%81%AB\"><\/span><strong>\u6700\u5f8c\u306b<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u4eca\u56de\u306f\u300c\u672a\u8e0f\u306e\u9818\u57df\u3067\u3001\u3042\u305f\u308a\u307e\u3048\u3092\u5275\u308b\u300d\u3092\u30df\u30c3\u30b7\u30e7\u30f3\u306b\u63b2\u3052\u308b\u4f01\u696d\u3001\u682a\u5f0f\u4f1a\u793eELYZA 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