{"id":2991,"date":"2023-11-07T22:51:32","date_gmt":"2023-11-07T13:51:32","guid":{"rendered":"https:\/\/callcenternavi.jp\/connenavi\/?post_type=news&#038;p=2991"},"modified":"2025-06-04T16:35:39","modified_gmt":"2025-06-04T07:35:39","slug":"%e3%82%b3%e3%83%bc%e3%83%ab%e3%82%bb%e3%83%b3%e3%82%bf%e3%83%bc%e3%81%ae%e3%82%a2%e3%82%a6%e3%83%88%e3%83%90%e3%82%a6%e3%83%b3%e3%83%89%e2%94%82%e6%a5%ad%e5%8b%99%e5%86%85%e5%ae%b9%e3%81%af%ef%bc%9f","status":"publish","type":"news","link":"https:\/\/callcenternavi.jp\/connenavi\/note\/2991\/","title":{"rendered":"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u3068\u306f\uff1f\u696d\u52d9\u5185\u5bb9\u30fb\u91cd\u8981KPI\u30fb\u6210\u529f\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u8aac"},"content":{"rendered":"\n<p>\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u3067\u601d\u3046\u3088\u3046\u306b\u6210\u679c\u304c\u51fa\u305a\u3001\u76ee\u6a19\u9054\u6210\u306b\u82e6\u6226\u3057\u3066\u3044\u308b\u65b9\u3082\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u3092\u80fd\u52d5\u7684\u306b\u751f\u307f\u51fa\u3057\u3001\u30d3\u30b8\u30cd\u30b9\u3092\u6210\u9577\u3055\u305b\u308b\u305f\u3081\u306b\u306f\u3001\u6226\u7565\u7684\u304b\u3064\u52b9\u679c\u7684\u306a\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u306e\u904b\u7528\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u55b6\u3092\u62c5\u3063\u3066\u3044\u308b\u65b9\u3084\u3001\u3053\u308c\u304b\u3089\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u3092\u7acb\u3061\u4e0a\u3052\u3088\u3046\u3068\u3055\u308c\u3066\u3044\u308b\u65b9\u306b\u5411\u3051\u3066\u3001\u305d\u306e\u5168\u4f53\u50cf\u3092\u308f\u304b\u308a\u3084\u3059\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u306b\u542b\u307e\u308c\u308b\u5177\u4f53\u7684\u306a\u6d3b\u52d5\u5185\u5bb9\u3001\u6210\u679c\u3092\u4e0a\u3052\u308b\u305f\u3081\u306b\u6c42\u3081\u3089\u308c\u308b\u30b9\u30ad\u30eb\u3001\u305d\u3057\u3066\u73fe\u5834\u3067\u6d3b\u7528\u3067\u304d\u308b\u5b9f\u8df5\u7684\u306a\u30dd\u30a4\u30f3\u30c8\u307e\u3067\u3001\u4e01\u5be7\u306b\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305c\u3072\u6700\u5f8c\u307e\u3067\u304a\u8aad\u307f\u3044\u305f\u3060\u304d\u3001\u81ea\u793e\u306e\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u65bd\u7b56\u306b\u304a\u5f79\u7acb\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"758\" height=\"351\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/11\/call_center_outbound_operations.jpg\" alt=\"\" class=\"wp-image-5145\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/11\/call_center_outbound_operations.jpg 758w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2023\/11\/call_center_outbound_operations-300x139.jpg 300w\" sizes=\"(max-width: 758px) 100vw, 758px\" \/><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\"><strong>\u25bc\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u306b\u3064\u3044\u3066\u77e5\u308a\u305f\u3044\u65b9\u306f\u3053\u3061\u3089\u25bc<\/strong><br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2972\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u3010\u4f01\u696d\u5411\u3051\u3011\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u3068\u306f\u2502\u6982\u8981\u30fb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u306e\u554f\u984c\u70b9\u30fb\u89e3\u6c7a\u7b56\u3092\u89e3\u8aac<\/a>\u300d<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"cta_area\">  <p class=\"cta_ttl\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u8ab2\u984c\u306e\u89e3\u6c7a\u65b9\u6cd5\u306b\u3064\u3044\u3066\u304a\u60a9\u307f\u306e\u3054\u62c5\u5f53\u8005\u69d8\u3078<\/p>  <p class=\"cta_text\">\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u4eba\u6750\u306e\u63a1\u7528\u304c\u306a\u304b\u306a\u304b\u3046\u307e\u304f\u3044\u304b\u306a\u3044\u300d\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5b9a\u7740\u7387\u3092\u3042\u3052\u305f\u3044\u300d\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u751f\u7523\u6027\u3092\u9ad8\u3081\u305f\u3044\u300d\u3068\u304a\u60a9\u307f\u306e\u304a\u5ba2\u69d8\u3001\u307e\u305a\u306f\u304a\u6c17\u8efd\u306b\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\u306b\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5c02\u9580\u7279\u5316\u30fb\u5b9f\u7e3e25\u5e74\u4ee5\u4e0a\u3001\u5b9f\u7e3e\u591a\u6570\u306e\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\u304c\u3001\u304a\u5ba2\u69d8\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u8ab2\u984c\u306b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u306e\u3054\u63d0\u6848\u3092\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u307e\u3059\u3002\u3054\u76f8\u8ac7\u30fb\u304a\u898b\u7a4d\u308a\u306f\u7121\u6599\u3067\u3059\uff01\u4e0b\u8a18\u3088\u308a\u5f0a\u793e\u306e\u8a73\u3057\u3044\u60c5\u5831\u3092\u3054\u78ba\u8a8d\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/p>\n 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href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2991\/#%E6%88%90%E6%9E%9C%E3%81%8C%E5%87%BA%E3%82%8B%E3%82%A2%E3%82%A6%E3%83%88%E3%83%90%E3%82%A6%E3%83%B3%E3%83%89%E6%A5%AD%E5%8B%99%E3%82%92%E8%A1%8C%E3%81%86%E3%82%B3%E3%83%84\" >\u6210\u679c\u304c\u51fa\u308b\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u3092\u884c\u3046\u30b3\u30c4<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2991\/#%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%82%A2%E3%82%A6%E3%83%88%E3%83%90%E3%82%A6%E3%83%B3%E3%83%89%E3%81%AB%E9%96%A2%E3%81%99%E3%82%8B%E3%81%BE%E3%81%A8%E3%82%81\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u306b\u95a2\u3059\u308b\u307e\u3068\u3081<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%AE%E3%82%A2%E3%82%A6%E3%83%88%E3%83%90%E3%82%A6%E3%83%B3%E3%83%89%E3%81%A8%E3%81%AF\"><\/span><strong>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u3068\u306f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u306f\u3001\u304a\u5ba2\u69d8\u3078\u306e<strong>\u300c\u767a\u4fe1\u696d\u52d9\u300d<\/strong>\u306e\u3053\u3068\u3092\u6307\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u306f\u3001\u55b6\u696d\u96fb\u8a71\u3084\u30a2\u30f3\u30b1\u30fc\u30c8\u8abf\u67fb\u3001\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u306e\u305f\u3081\u306e\u96fb\u8a71\u306a\u3069\u304c\u542b\u307e\u308c\u307e\u3059\u3002\u4f01\u696d\u5074\u304c\u4e3b\u4f53\u7684\u306b\u304a\u5ba2\u69d8\u3078\u30a2\u30d7\u30ed\u30fc\u30c1\u3057\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u7d39\u4ecb\u3059\u308b\u3068\u3044\u3046\u3082\u306e\u3067\u3059\u3002\u4e2d\u306b\u306f\u55b6\u696d\u8981\u7d20\u306e\u306a\u3044\u3001\u78ba\u8a8d\u9023\u7d61\u3084\u65e5\u7a0b\u8abf\u6574\u306e\u305f\u3081\u306e\u767a\u4fe1\u696d\u52d9\u306a\u3069\u3082\u3042\u308a\u307e\u3059\u3002 \u57fa\u672c\u7684\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30b9\u30ad\u30eb\u3068\u3001\u81e8\u6a5f\u5fdc\u5909\u306b\u5bfe\u5fdc\u3059\u308b\u80fd\u529b\u304c\u6c42\u3081\u3089\u308c\u308b\u696d\u52d9\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%A2%E3%82%A6%E3%83%88%E3%83%90%E3%82%A6%E3%83%B3%E3%83%89%E3%81%AE%E6%A5%AD%E5%8B%99%E5%86%85%E5%AE%B9\"><\/span><strong>\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u306e\u696d\u52d9\u5185\u5bb9<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u306b\u3064\u3044\u3066\u3001\u3082\u3046\u5c11\u3057\u8a73\u3057\u304f\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002\u3053\u3053\u3067\u306f\u5927\u304d\u304f\uff15\u3064\u306b\u5206\u3051\u3066\u3054\u8aac\u660e\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\">\n<table style=\"width: 100%; height: 231px;\">\n<tbody>\n<tr style=\"height: 23px;\">\n<td style=\"background-color: #31529c; height: 23px; width: 21.6667%;\">\u00a0<\/td>\n<td style=\"background-color: #31529c; height: 23px; width: 78.2143%; text-align: center;\"><span style=\"color: #ffffff;\"><strong>\u4e3b\u306a\u696d\u52d9\u5185\u5bb9<\/strong><\/span><\/td>\n<\/tr>\n<tr style=\"height: 23px;\">\n<td style=\"background-color: #d3dcf5; height: 23px; width: 21.6667%; text-align: center;\"><strong>\u55b6\u696d\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9<\/strong><\/td>\n<td style=\"height: 23px; width: 78.2143%;\">\u30c6\u30ec\u30a2\u30dd\u696d\u52d9\u3001\u9867\u5ba2\u306b\u5bfe\u3057\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u8cfc\u5165\u3092\u76ee\u7684\u3068\u3057\u305f\u67b6\u96fb\u696d\u52d9<\/td>\n<\/tr>\n<tr style=\"height: 70px;\">\n<td style=\"background-color: #d3dcf5; height: 70px; width: 21.6667%; text-align: center;\"><strong>\u30a2\u30dd\u30a4\u30f3\u30c8\u30e1\u30f3\u30c8\u30fb\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb<\/strong><strong>\u8abf\u6574<\/strong><\/td>\n<td style=\"height: 70px; width: 78.2143%;\">\u3059\u3067\u306b\u5951\u7d04\u304c\u3068\u308c\u3066\u3044\u308b\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u8a2a\u554f\u65e5\u3092\u8abf\u6574\u3057\u305f\u308a\u3001\u76f8\u8ac7\u306a\u3069\u306e\u30a2\u30dd\u30a4\u30f3\u30c8\u30e1\u30f3\u30c8\u3092\u53d6\u3063\u305f\u308a\u3059\u308b\u305f\u3081\u306e\u767a\u4fe1\u696d\u52d9\uff08\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u306a\u3069\u306e\u5de5\u4e8b\u65e5\u8abf\u6574\u306a\u3069\uff09<\/td>\n<\/tr>\n<tr style=\"height: 46px;\">\n<td style=\"background-color: #d3dcf5; height: 46px; width: 21.6667%; text-align: center;\"><strong>\u5e02\u5834\u8abf\u67fb<\/strong><\/td>\n<td style=\"height: 46px; width: 78.2143%;\">\u4f01\u696d\u30a4\u30e1\u30fc\u30b8\u3084\u88fd\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306b\u95a2\u3059\u308b\u30a2\u30f3\u30b1\u30fc\u30c8\u8abf\u67fb\u3001\u306a\u3089\u3073\u306b\u7af6\u5408\u4ed6\u793e\u3084\u305d\u306e\u4ed6 \u5e02\u5834\u8abf\u67fb\u306e\u305f\u3081\u306e\u767a\u4fe1\u696d\u52d9<\/td>\n<\/tr>\n<tr style=\"height: 46px;\">\n<td style=\"background-color: #d3dcf5; height: 46px; width: 21.6667%; text-align: center;\"><strong>\u30a2\u30f3\u30b1\u30fc\u30c8\u3068\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af<\/strong><\/td>\n<td style=\"height: 46px; width: 78.2143%;\">\u5546\u54c1\u3092\u8cfc\u5165\u3057\u305f\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3001\u9867\u5ba2\u4f53\u9a13\u3001\u4f01\u696d\u3084\u62c5\u5f53\u8005\u306b\u5bfe\u3059\u308b\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u305f\u3081\u306e\u767a\u4fe1\u696d\u52d9<\/td>\n<\/tr>\n<tr style=\"height: 23px;\">\n<td style=\"background-color: #d3dcf5; height: 23px; width: 21.6667%; text-align: center;\"><strong>\u4ee3\u91d1\u56de\u53ce<\/strong><\/td>\n<td style=\"height: 23px; width: 78.2143%;\">\u672a\u6255\u3044\u8acb\u6c42\u66f8\u3084\u8acb\u6c42\u66f8\u306e\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u305f\u3081\u306e\u767a\u4fe1\u696d\u52d9<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n\n\n\n<p><strong>\u55b6\u696d\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9<\/strong>\uff08<strong>\u30c6\u30ec\u30a2\u30dd\u696d\u52d9<\/strong>\uff09<\/p>\n\n\n\n<p>\u30c6\u30ec\u30a2\u30dd\uff08\u30c6\u30ec\u30d5\u30a9\u30f3\u30a2\u30dd\u30a4\u30f3\u30c8\u30e1\u30f3\u30c8\uff09\u696d\u52d9\u306f\u3001\u4e3b\u306b\u65b0\u898f\u304a\u5ba2\u69d8\u3092\u958b\u62d3\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u3066\u884c\u308f\u308c\u307e\u3059\u3002\u62c5\u5f53\u8005\u306f\u96fb\u8a71\u3092\u901a\u3058\u3066\u4f01\u696d\u3084\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306b\u95a2\u3059\u308b\u60c5\u5831\u3092\u63d0\u4f9b\u3057\u3001\u304a\u5ba2\u69d8\u306b\u8208\u5473\u3092\u6301\u3063\u3066\u3082\u3089\u3044\u3001\u6700\u7d42\u7684\u306b\u5546\u8ac7\u306e\u30a2\u30dd\u30a4\u30f3\u30c8\u30e1\u30f3\u30c8\u3092\u53d6\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u30a2\u30dd\u30a4\u30f3\u30c8\u30e1\u30f3\u30c8\u3084\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u8abf\u6574<\/strong><\/p>\n\n\n\n<p>\u3053\u3061\u3089\u306e\u696d\u52d9\u306f\u55b6\u696d\u8981\u7d20\u304c\u306a\u304f\u3001\u65e2\u306b\u5951\u7d04\u304c\u6c7a\u307e\u3063\u3066\u3044\u308b\u304a\u5ba2\u69d8\u306b\u5bfe\u3057\u3066\u78ba\u8a8d\u9023\u7d61\u3084\u3001\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u8abf\u6574\u3092\u3059\u308b\u696d\u52d9\u5185\u5bb9\u3067\u3059\u3002\u4f8b\u3048\u3070\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u306e\u5de5\u4e8b\u65e5\u306e\u8abf\u6574\u3084\u78ba\u8a8d\u306a\u3069\u3067\u3059\u3002<\/p>\n\n\n\n<p><strong>\u5e02\u5834\u8abf\u67fb<\/strong><\/p>\n\n\n\n<p>\u5e02\u5834\u8abf\u67fb\u306f\u3001\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3001\u4f01\u696d\u30d6\u30e9\u30f3\u30c9\u30fb\u30a4\u30e1\u30fc\u30b8\u306e\u8abf\u67fb\u3084\u3001\u7af6\u5408\u72b6\u6cc1\u3092\u628a\u63e1\u3059\u308b\u305f\u3081\u306b\u884c\u308f\u308c\u307e\u3059\u3002\u96fb\u8a71\u3092\u901a\u3058\u3066\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u5b9f\u65bd\u3001\u306a\u3089\u3073\u306b\u8abf\u67fb\u3092\u884c\u3044\u3001\u5e02\u5834\u306e\u52d5\u5411\u3092\u30c1\u30a7\u30c3\u30af\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u30a2\u30f3\u30b1\u30fc\u30c8\u30fb\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af<\/strong><\/p>\n\n\n\n<p>\u30a2\u30f3\u30b1\u30fc\u30c8\u3084\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u696d\u52d9\u3067\u306f\u3001\u304a\u5ba2\u69d8\u306e\u610f\u898b\u3084\u6e80\u8db3\u5ea6\u3092\u8abf\u67fb\u3057\u3001\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\u70b9\u3092\u7279\u5b9a\u3057\u307e\u3059\u3002\u304a\u5ba2\u69d8\u306e\u58f0\u3092\u62c5\u5f53\u90e8\u7f72\u3078\u9023\u643a\u3092\u884c\u3044\u3001\u4f01\u696d\u304c\u63d0\u4f9b\u3059\u308b\u4fa1\u5024\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u76ee\u7684\u3067\u3059\u3002<\/p>\n\n\n\n<p><strong>\u4ee3\u91d1\u56de\u53ce<\/strong><\/p>\n\n\n\n<p>\u4ee3\u91d1\u56de\u53ce\u696d\u52d9\u306f\u3001\u672a\u6255\u3044\u306e\u8acb\u6c42\u91d1\u984d\u3092\u56de\u53ce\u3059\u308b\u305f\u3081\u306b\u884c\u308f\u308c\u307e\u3059\u3002\u304a\u5ba2\u69d8\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u901a\u3058\u3066\u652f\u6255\u3044\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u306e\u5408\u610f\u3092\u5f97\u3066\u3001\u672a\u6255\u3044\u8acb\u6c42\u306b\u95a2\u3059\u308b\u554f\u984c\u3092\u89e3\u6c7a\u3059\u308b\u696d\u52d9\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%A2%E3%82%A6%E3%83%88%E3%83%90%E3%82%A6%E3%83%B3%E3%83%89%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%AB%E5%90%91%E3%81%84%E3%81%A6%E3%81%84%E3%82%8B%E4%BA%BA%E3%81%AE%E7%89%B9%E5%BE%B4\"><\/span><strong>\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u5411\u3044\u3066\u3044\u308b\u4eba\u306e\u7279\u5fb4<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u696d\u52d9\u306e\u96e3\u6613\u5ea6\u3084\u4f01\u696d\u5074\u3067\u8a2d\u5b9a\u3059\u308b\u63a1\u7528\u6761\u4ef6\u306b\u3082\u3088\u308a\u307e\u3059\u304c\u3001\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u306f<mark>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u52e4\u52d9\u304c\u672a\u7d4c\u9a13\u306e\u65b9\u3067\u3082\u59cb\u3081\u3084\u3059\u3044\u696d\u52d9<\/mark>\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<br>\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u304c\u3042\u308a\u3001\u304a\u5ba2\u69d8\u3078\u306e\u6848\u5185\u6587\u3082\u5b9a\u578b\u5316\u3057\u3066\u3044\u308b\u3053\u3068\u3068\u3001\u5bfe\u5fdc\u5c65\u6b74\u306e\u5165\u529b\u3082\u30a4\u30ec\u30ae\u30e5\u30e9\u30fc\u304c\u767a\u751f\u3057\u306a\u3051\u308c\u3070\u3001\u7c21\u6613\u7684\u306a\u3082\u306e\u304c\u591a\u3044\u305f\u3081\u3067\u3059\u3002<br>\u3057\u304b\u3057\u306a\u304c\u3089\u3001\u767a\u4fe1\u3059\u308b\u3053\u3068\u81ea\u4f53\u306b\u62b5\u6297\u304c\u3042\u3063\u305f\u308a\u3001\u55b6\u696d\u8981\u7d20\u306e\u3042\u308b\u96fb\u8a71\u5bfe\u5fdc\u304c\u82e6\u624b\u3060\u3063\u305f\u308a\u3059\u308b\u3068\u3001\u305b\u3063\u304b\u304f\u696d\u52d9\u3092\u958b\u59cb\u3057\u305f\u306b\u3082\u95a2\u308f\u3089\u305a\u65e9\u671f\u96e2\u8077\u3068\u306a\u3063\u3066\u3057\u307e\u3046\u30b1\u30fc\u30b9\u3082\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002 <\/p>\n\n\n\n<p>\u305d\u3053\u3067\u3001\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u6210\u679c\u3092\u51fa\u3057\u3066\u3044\u308b\u65b9\u306e\u7279\u5fb4\u3084\u3001\u696d\u52d9\u306b\u62b5\u6297\u306a\u304f\u52e4\u52d9\u3067\u304d\u3066\u3044\u308b\u65b9\u306e\u7279\u5fb4\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u80fd\u529b<\/strong><\/p>\n\n\n\n<p>\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u306f\u3001\u304a\u5ba2\u69d8\u3068\u5186\u6ed1\u306b\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u3068\u308b\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u306a\u696d\u52d9\u3067\u3059\u3002\u660e\u78ba\u304b\u3064\u8aac\u5f97\u529b\u306e\u3042\u308b\u30c8\u30fc\u30af\u30b9\u30ad\u30eb\u304c\u6c42\u3081\u3089\u308c\u3001\u76f8\u624b\u306e\u53cd\u5fdc\u3092\u9069\u5207\u306b\u7406\u89e3\u3057\u3066\u81e8\u6a5f\u5fdc\u5909\u306b\u5bfe\u5fdc\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u5fcd\u8010\u529b<\/strong><\/p>\n\n\n\n<p>\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u306f\u4f01\u696d\u5074\u304b\u3089\u4e00\u65b9\u7684\u306b\u767a\u4fe1\u3059\u308b\u5f62\u614b\u306e\u305f\u3081\u3001\u304a\u5ba2\u69d8\u306e\u30cb\u30fc\u30ba\u306b\u30de\u30c3\u30c1\u30f3\u30b0\u3057\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u304a\u5ba2\u69d8\u3092\u6012\u3089\u305b\u3066\u3057\u307e\u3063\u305f\u308a\u3001\u5834\u5408\u306b\u3088\u3063\u3066\u306f\u5f37\u3044\u8a00\u8449\u3067\u7f75\u58f0\u3092\u6d74\u3073\u305b\u3089\u308c\u305f\u308a\u3059\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002\u55b6\u696d\u8981\u7d20\u306e\u3042\u308b\u30c6\u30ec\u30a2\u30dd\u696d\u52d9\u306e\u5834\u5408\u3060\u3068\u3001\u55b6\u696d\u3092\u65ad\u3089\u308c\u308b\u30b1\u30fc\u30b9\u306f\u3057\u3070\u3057\u3070\u767a\u751f\u3057\u307e\u3059\u3002\u305d\u306e\u3088\u3046\u306a\u72b6\u6cc1\u306b\u3082\u51b7\u9759\u306b\u5bfe\u51e6\u3067\u304d\u3001\u6c17\u6301\u3061\u3092\u5207\u308a\u66ff\u3048\u3066\u53d6\u308a\u7d44\u3080\u3053\u3068\u304c\u3067\u304d\u308b\u5fcd\u8010\u529b\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p><strong>\u7a4d\u6975\u7684\u306a\u59ff\u52e2\u3068\u81ea\u5df1\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3<\/strong><\/p>\n\n\n\n<p>\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001\u81ea\u3089\u7a4d\u6975\u7684\u306b\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u8d77\u3053\u3057\u3001\u76ee\u6a19\u306b\u5411\u304b\u3063\u3066\u9032\u3093\u3067\u3044\u304f\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002\u6210\u679c\u3092\u4e0a\u3052\u308b\u305f\u3081\u306b\u306f\u3001\u81ea\u5df1\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u304c\u91cd\u8981\u3067\u3059\u3002\u76ee\u6a19\u4ef6\u6570\u304c\u9054\u6210\u3067\u304d\u308b\u3068\u30a4\u30f3\u30bb\u30f3\u30c6\u30a3\u30d6\u306e\u652f\u6255\u3044\u3092\u5236\u5ea6\u3068\u3057\u3066\u8a2d\u3051\u3066\u3044\u308b\u4f01\u696d\u3082\u3042\u308a\u307e\u3059\u3002\u300c\u30a4\u30f3\u30bb\u30f3\u30c6\u30a3\u30d6\u7372\u5f97\u306e\u305f\u3081\u306b\u9811\u5f35\u308b\u305e\uff01\u300d\u300c\u6210\u679c\u3092\u3042\u3052\u308b\u305e\uff01\u300d\u3068\u3044\u3063\u305f\u81ea\u5df1\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u3057\u3063\u304b\u308a\u3068\u6301\u3061\u3001\u7a4d\u6975\u7684\u306b\u53d6\u308a\u7d44\u3080\u3053\u3068\u304c\u3067\u304d\u308b\u65b9\u304c\u6210\u679c\u3092\u3042\u3052\u3066\u3044\u305f\u308a\u7d99\u7d9a\u3057\u3066\u52e4\u52d9\u3067\u304d\u3066\u3044\u305f\u308a\u3059\u308b\u50be\u5411\u306b\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u67d4\u8edf\u6027\u3068\u9069\u5fdc\u529b<\/strong><\/p>\n\n\n\n<p>\u304a\u5ba2\u69d8\u306e\u30cb\u30fc\u30ba\u3084\u5e02\u5834\u306e\u72b6\u6cc1\u306f\u5e38\u306b\u5909\u5316\u3057\u307e\u3059\u3002\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u6210\u529f\u8005\u306f\u3001\u5909\u5316\u306b\u67d4\u8edf\u304b\u3064\u8fc5\u901f\u306b\u9069\u5fdc\u3067\u304d\u308b\u80fd\u529b\u3092\u6301\u3063\u3066\u3044\u307e\u3059\u3002\u65b0\u3057\u3044\u60c5\u5831\u3084\u5909\u66f4\u3055\u308c\u305f\u30bf\u30fc\u30b2\u30c3\u30c8\u306b\u5bfe\u5fdc\u3057\u3001\u67d4\u8edf\u306b\u696d\u52d9\u3092\u9032\u3081\u308b\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img decoding=\"async\" width=\"300\" height=\"225\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/12\/23274934-300x225.jpg\" alt=\"\" class=\"wp-image-2080\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/12\/23274934-300x225.jpg 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/12\/23274934-1024x768.jpg 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/12\/23274934-768x576.jpg 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/12\/23274934-1536x1152.jpg 1536w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/12\/23274934.jpg 1600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"KGI%E3%81%A8%E3%82%A2%E3%82%A6%E3%83%88%E3%83%90%E3%82%A6%E3%83%B3%E3%83%89%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%AEKPI\"><\/span><strong>KGI\u3068\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306eKPI<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u3092\u884c\u3046\u4e2d\u3067\u307e\u305a\u5fc5\u8981\u306a\u306e\u304c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/3003\/\" target=\"_blank\" rel=\"noopener\" title=\"\">KGI\uff08Key Goal Indicator\uff09<\/a>\u3092\u6c7a\u3081\u308b\u3053\u3068\u3067\u3059\u3002\u91cd\u8981\u76ee\u6a19\u9054\u6210\u6307\u6a19\u306e\u3053\u3068\u3067\u3001\u4f01\u696d\u304c\u30d3\u30b8\u30cd\u30b9\u3092\u884c\u3046\u4e0a\u3067\u76ee\u6307\u3059\u6700\u7d42\u5b9a\u91cf\u76ee\u6a19\u306e\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u3092\u884c\u3046\u7406\u7531\u306f\u300c\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u305f\u3044\u300d\u300c\u58f2\u308a\u4e0a\u3052\u3092\u4e0a\u3052\u305f\u3044\u300d\u300c\u65b0\u898f\u9867\u5ba2\u3092\u7372\u5f97\u3057\u305f\u3044\u300d\u306a\u3069\u4f01\u696d\u306b\u304a\u3044\u3066\u3055\u307e\u3056\u307e\u3067\u3059\u3002\u76ee\u6307\u3057\u305f\u3044\u59ff\u30fb\u3042\u308b\u3079\u304d\u59ff\u3092\u660e\u78ba\u306b\u3057\u3066\u5b9a\u91cf\u76ee\u6a19\u3092\u5b9a\u3081\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u50cd\u304f\u793e\u54e1\u5168\u54e1\u304c\u540c\u3058\u65b9\u5411\u3092\u5411\u3044\u3066\u53d6\u308a\u7d44\u3081\u308b\u3088\u3046\u306b\u3057\u3066\u3044\u304d\u307e\u3059\u3002 <\/p>\n\n\n\n<p><a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2992\/\" target=\"_blank\" rel=\"noopener\" title=\"\">KPI\uff08Key Performance Indicator\uff09\u3068<\/a>\u306f\u3001\u91cd\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\u306e\u3053\u3068\u3067\u3059\u3002\u5148\u307b\u3069\u8aac\u660e\u3057\u305fKGI\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306e\u4e2d\u9593\u76ee\u6a19\u3092\u610f\u5473\u3057\u307e\u3059\u3002KGI\u8a2d\u5b9a\u306b\u3088\u3063\u3066\u3001\u4f01\u696d\u304c\u5b9a\u3081\u308b\u3079\u304dKPI\u9805\u76ee\u306f\u7570\u306a\u308a\u307e\u3059\u306e\u3067\u3001\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u3088\u304f\u8a2d\u5b9a\u3055\u308c\u308b\u91cd\u8981KPI\u306b\u3064\u3044\u3066\u8aac\u660e\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u67b6\u96fb\u6570<\/h3>\n\n\n\n<p>\u67b6\u96fb\u6570\u3068\u306f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u304a\u5ba2\u69d8\u306b\u767a\u4fe1\u3057\u305f\u30b3\u30fc\u30eb\u7dcf\u6570\u3092\u6307\u3057\u307e\u3059\u3002\u3053\u308c\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u3084\u904b\u7528\u306e\u898f\u6a21\u3092\u793a\u3059\u91cd\u8981\u306a\u6307\u6a19\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30b3\u30f3\u30bf\u30af\u30c8\u7387<\/h3>\n\n\n\n<p>\u30b3\u30f3\u30bf\u30af\u30c8\u7387\u306f\u3001\u96fb\u8a71\u3092\u767a\u4fe1\u3057\u305f\u969b\u306b\u76f8\u624b\u3068\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u304c\u3068\u308c\u305f\u5272\u5408\u3092\u793a\u3057\u307e\u3059\u3002\u3053\u308c\u306f\u3001\u30a2\u30a6\u30c8\u30ea\u30fc\u30c1\u6d3b\u52d5\u306e\u6709\u52b9\u6027\u3092\u6e2c\u308b\u6307\u6a19\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30a2\u30dd\u30a4\u30f3\u30c8\u4ef6\u6570<\/h3>\n\n\n\n<p>\u30a2\u30dd\u30a4\u30f3\u30c8\u4ef6\u6570\u306f\u3001\u67b6\u96fb\u3057\u305f\u7d50\u679c \u5546\u8ac7\u306a\u3069\u306e\u30a2\u30dd\u30a4\u30f3\u30c8\u30e1\u30f3\u30c8\u3092\u8a2d\u5b9a\u3067\u304d\u305f\u6570\u3092\u6307\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u627f\u8afe\u7387\u30fb\u6210\u7d04\u7387<\/h3>\n\n\n\n<p>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u67b6\u96fb\u3057\u305f\u4ef6\u6570\u306e\u5185\u3001\u627f\u8afe\u3057\u3066\u3082\u3089\u3048\u305f\u308a\u88fd\u54c1\u8cfc\u5165\u3084\u30b5\u30fc\u30d3\u30b9\u5229\u7528\u306e\u5951\u7d04\u306b\u3064\u306a\u304c\u3063\u305f\u308a\u3057\u305f\u5272\u5408\u306e\u3053\u3068\u3092\u6307\u3057\u307e\u3059\u3002\u3053\u306eKPI\u306f\u3001\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u6d3b\u52d5\u306e\u6210\u679c\u3092\u5b9a\u91cf\u7684\u306b\u6e2c\u308b\u4e0a\u3067\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u5e73\u5747\u67b6\u96fb\u5358\u4fa1\uff08CPC\uff09<\/h3>\n\n\n\n<p>\u5e73\u5747\u67b6\u96fb\u5358\u4fa1\uff08Cost Per Contact\uff09\u306f\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u3092\u5f97\u308b\u305f\u3081\u306b\u304b\u304b\u308b\u5e73\u5747\u30b3\u30b9\u30c8\u3092\u6307\u3057\u307e\u3059\u3002\u3053\u308c\u306f\u3001\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u306b\u304a\u3044\u3066\u30ea\u30bd\u30fc\u30b9\u306e\u30b3\u30b9\u30c8\u52b9\u7387\u6027\u3092\u8a55\u4fa1\u3059\u308b\u969b\u306b\u7528\u3044\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u7a3c\u50cd\u7387<\/h3>\n\n\n\n<p><a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/5333\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u7a3c\u50cd\u7387<\/a>\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u5b9f\u969b\u306b\u696d\u52d9\u306b\u5f93\u4e8b\u3057\u3066\u3044\u308b\u6642\u9593\u306e\u5272\u5408\u3092\u793a\u3057\u307e\u3059\u3002\u7a3c\u50cd\u7387\u304c\u9ad8\u3051\u308c\u3070\u9ad8\u3044\u307b\u3069\u30ea\u30bd\u30fc\u30b9\u306e\u6700\u9069\u5229\u7528\u3092\u793a\u3057\u3066\u304a\u308a\u3001\u30b3\u30b9\u30c8\u524a\u6e1b\u3068\u751f\u7523\u6027\u5411\u4e0a\u306b\u5bc4\u4e0e\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u5e73\u5747\u51e6\u7406\u6642\u9593\uff08AHT\uff09<\/h3>\n\n\n\n<p>\u5e73\u5747\u51e6\u7406\u6642\u9593\uff08Average Handling Time\uff09\u306f\u3001\u901a\u8a71\u958b\u59cb\u304b\u3089\u901a\u8a71\u7d42\u4e86\u307e\u3067\u306b\u304b\u304b\u3063\u305f\u6642\u9593\u306e\u3053\u3068\u3092\u6307\u3057\u307e\u3059\u3002\u6642\u9593\u304c\u77ed\u3051\u308c\u3070\u77ed\u3044\u307b\u3069\u67b6\u96fb\u4ef6\u6570\u3092\u5897\u3084\u3059\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3001\u6210\u7d04\u306b\u3064\u306a\u304c\u308b\u53ef\u80fd\u6027\u306f\u9ad8\u307e\u308a\u307e\u3059\u304c\u3001\u77ed\u304f\u3057\u3088\u3046\u3068\u3059\u308b\u3042\u307e\u308a\u9867\u5ba2\u3078\u306e\u5fdc\u5bfe\u54c1\u8cea\u304c\u843d\u3061\u306a\u3044\u3088\u3046\u306b\u7559\u610f\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u5e73\u5747\u901a\u8a71\u6642\u9593\uff08ATT\uff09<\/h3>\n\n\n\n<p>\u5e73\u5747\u901a\u8a71\u6642\u9593\uff08Average Talk Time\uff09\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u5b9f\u969b\u306b\u9867\u5ba2\u3068\u901a\u8a71\u3057\u3066\u3044\u308b\u5e73\u5747\u6642\u9593\u3092\u6307\u3057\u307e\u3059\u3002\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u52b9\u679c\u3084\u52b9\u7387\u6027\u3092\u6e2c\u5b9a\u3057\u3001\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3084\u30d7\u30ed\u30bb\u30b9\u306e\u6700\u9069\u5316\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30df\u30b9\u7387<\/h3>\n\n\n\n<p>\u30df\u30b9\u7387\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u767a\u751f\u3057\u305f\u30a8\u30e9\u30fc\u3084\u4e0d\u6b63\u78ba\u306a\u60c5\u5831\u63d0\u4f9b\u306e\u5272\u5408\u3092\u793a\u3057\u307e\u3059\u3002\u4f4e\u3044\u30df\u30b9\u7387\u306f\u3001\u4fe1\u983c\u6027\u306e\u9ad8\u3044\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u3092\u793a\u3057\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5411\u4e0a\u306b\u5bc4\u4e0e\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u25bc\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u306eKPI\u306b\u95a2\u3059\u308b\u8a18\u4e8b\u306f\u3053\u3061\u3089<br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/241\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u4ee3\u8868\u7684\u306aKPI\u3092\u5fb9\u5e95\u89e3\u8aac | \u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u7de8<\/a>\u300d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%88%90%E6%9E%9C%E3%81%8C%E5%87%BA%E3%82%8B%E3%82%A2%E3%82%A6%E3%83%88%E3%83%90%E3%82%A6%E3%83%B3%E3%83%89%E6%A5%AD%E5%8B%99%E3%82%92%E8%A1%8C%E3%81%86%E3%82%B3%E3%83%84\"><\/span><strong>\u6210\u679c\u304c\u51fa\u308b\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u3092\u884c\u3046\u30b3\u30c4<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u3067\u6210\u679c\u3092\u3042\u3052\u308b\u305f\u3081\u306b\u306f\u3001\u69d8\u3005\u306a\u8981\u7d20\u304c\u7d61\u307f\u5408\u3044\u307e\u3059\u3002\u4ee5\u4e0b\u3067\u306f\u3001\u4e3b\u8981\u306a\u30dd\u30a4\u30f3\u30c8\u3068\u3057\u3066\u3001\u30bf\u30fc\u30b2\u30c6\u30a3\u30f3\u30b0\u3068\u30bf\u30a4\u30df\u30f3\u30b0\u3001\u826f\u8cea\u306a\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u3001<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/785\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u80b2\u6210<\/a>\u3068\u30b5\u30dd\u30fc\u30c8\u3001\u30a4\u30f3\u30bb\u30f3\u30c6\u30a3\u30d6\u306a\u3069\u306e\u5236\u5ea6\u306b\u7126\u70b9\u3092\u5f53\u3066\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30bf\u30fc\u30b2\u30c6\u30a3\u30f3\u30b0\u3068\u30bf\u30a4\u30df\u30f3\u30b0<\/h3>\n\n\n\n<p><strong>\u30bf\u30fc\u30b2\u30c6\u30a3\u30f3\u30b0<\/strong><\/p>\n\n\n\n<p>\u6210\u679c\u3092\u4e0a\u3052\u308b\u305f\u3081\u306b\u306f\u3001\u9069\u5207\u306a\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u898b\u6975\u3081\u308b\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u7684\u78ba\u306a\u30c7\u30fc\u30bf\u5206\u6790\u3068\u30de\u30fc\u30b1\u30c3\u30c8\u30ea\u30b5\u30fc\u30c1\u3092\u884c\u3044\u3001\u6f5c\u5728\u7684\u306a\u30ea\u30fc\u30c9\u306b\u7126\u70b9\u3092\u5f53\u3066\u307e\u3057\u3087\u3046\u3002\u304a\u5ba2\u69d8\u306e\u30cb\u30fc\u30ba\u3084\u50be\u5411\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u304c\u3001\u6210\u529f\u306e\u51fa\u767a\u70b9\u3067\u3059\u3002<\/p>\n\n\n\n<p><strong>\u30bf\u30a4\u30df\u30f3\u30b0<\/strong><\/p>\n\n\n\n<p>\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u306f\u6210\u679c\u3092\u3042\u3052\u308b\u305f\u3081\u306b\u884c\u3044\u307e\u3059\u306e\u3067\u3001\u96fb\u8a71\u304c\u3064\u306a\u304c\u3089\u306a\u3044\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u61f8\u547d\u306b\u30a2\u30d7\u30ed\u30fc\u30c1\u3057\u3066\u3082\u610f\u5473\u304c\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u4f8b\u3048\u3070\u4f01\u696d\u5411\u3051\u306e\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u306e\u5834\u5408\u3001\u696d\u754c\u306e\u7279\u6027\u4e0a\u306b\u3082\u3088\u308a\u307e\u3059\u304c\u3001\u5e73\u65e5\u306e\u30e9\u30f3\u30c1\u30bf\u30a4\u30e0\u524d\u5f8c\u3084\u5915\u65b9\u306b\u30a2\u30d7\u30ed\u30fc\u30c1\u3057\u305f\u65b9\u304c\u30ad\u30fc\u30de\u30f3\u306b\u3064\u306a\u304c\u308a\u3084\u3059\u3044\u5834\u5408\u3082\u3042\u308a\u307e\u3059\u3002\u4e00\u65b9\u3067\u3001\u4e00\u822c\u30e6\u30fc\u30b6\u30fc\u5411\u3051\u306e\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u306e\u5834\u5408\u3001\u5e73\u65e5\u306e\u5348\u5f8c\u3084\u571f\u65e5\u304c\u3064\u306a\u304c\u308a\u3084\u3059\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u9078\u5b9a\u3057\u305f\u3089\u3001<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2698\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30da\u30eb\u30bd\u30ca\u8a2d\u5b9a<\/a>\u3092\u3057\u3063\u304b\u308a\u3068\u884c\u3046\u3053\u3068\u3067\u3001\u305d\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u884c\u52d5\u3092\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002 \u9069\u5207\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u9069\u5207\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u884c\u3046\u3053\u3068\u3067\u3001\u3088\u308a\u6210\u679c\u3092\u3042\u3052\u3066\u3044\u304f\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u25bc\u30da\u30eb\u30bd\u30ca\u8a2d\u5b9a\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u3066\u3044\u308b\u8a18\u4e8b\u306f\u3053\u3061\u3089<br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2698\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=2991\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3092\u9ad8\u5ea6\u5316\uff01\u30da\u30eb\u30bd\u30ca\u8a2d\u8a08\u306e\u91cd\u8981\u6027\u3068\u30dd\u30a4\u30f3\u30c8\u3092\u8a73\u3057\u304f\u89e3\u8aac<\/a>\u300d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8<\/h3>\n\n\n\n<p>\u30bf\u30fc\u30b2\u30c3\u30c8\u306b\u5408\u308f\u305b\u3066\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u305f\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002\u76f8\u624b\u306e\u95a2\u5fc3\u3092\u5f15\u304d\u3001\u5bfe\u8a71\u3092\u4fc3\u9032\u3059\u308b\u3088\u3046\u306a\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u7528\u610f\u3057\u307e\u3057\u3087\u3046\u3002\u67d4\u8edf\u6027\u3092\u6301\u3063\u3066\u3001\u76f8\u624b\u306e\u53cd\u5fdc\u306b\u5fdc\u3058\u3066\u81e8\u6a5f\u5fdc\u5909\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u306a\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u7acb\u3061\u4e0a\u3052\u521d\u671f\u3067\u3042\u308c\u3070\u3001\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u306f\u4e00\u5ea6\u3064\u304f\u3063\u3066\u7d42\u308f\u308a\u3067\u306f\u306a\u304f\u3001\u5b9a\u671f\u7684\u306b\u898b\u76f4\u3057\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002\u7e70\u308a\u8fd4\u3057\u898b\u76f4\u3057\u3068\u6539\u5584\u3092\u884c\u3046\u3053\u3068\u3067\u3001\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u81ea\u4f53\u306e\u30d6\u30e9\u30c3\u30b7\u30e5\u30a2\u30c3\u30d7\u306b\u306a\u308a\u3001\u7cbe\u5ea6\u304c\u9ad8\u3044\u3082\u306e\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u80b2\u6210\u3068\u30b5\u30dd\u30fc\u30c8<\/h3>\n\n\n\n<p>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30b9\u30ad\u30eb\u5411\u4e0a\u306f\u3001\u6210\u679c\u3092\u4e0a\u3052\u308b\u305f\u3081\u306b\u5fc5\u8981\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u696d\u754c\u306e\u30c8\u30ec\u30f3\u30c9\u3084\u65b0\u3057\u3044\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u3001\u7d99\u7d9a\u7684\u306a\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3092\u63d0\u4f9b\u3057\u307e\u3057\u3087\u3046\u3002\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3084\u30bb\u30fc\u30eb\u30b9\u30c8\u30fc\u30af\u306e\u5411\u4e0a\u306b\u7126\u70b9\u3092\u5f53\u3066\u308b\u3053\u3068\u3067\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u3088\u308a\u81ea\u4fe1\u3092\u6301\u3063\u3066\u696d\u52d9\u306b\u53d6\u308a\u7d44\u3080\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p> 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href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/3517\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u6559\u80b2\u5b8c\u5168\u30ac\u30a4\u30c9\uff5c\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u7814\u4fee\u3084\u91cd\u8981\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u8aac<\/a>\u300d<br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/5115\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u5143CS\u62c5\u5f53\u8005\u304c\u89e3\u8aac\u2502\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u306e\u5fc3\u5f97\u30fbNG\u5bfe\u5fdc\u30fb\u767a\u751f\u3055\u305b\u306a\u3044\u4ed5\u7d44\u307f\u3065\u304f\u308a<\/a>\u300d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30a4\u30f3\u30bb\u30f3\u30c6\u30a3\u30d6\u306a\u3069\u306e\u5236\u5ea6<\/h3>\n\n\n\n<p>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u306f\u6210\u679c\u306b\u5fdc\u3058\u305f\u5831\u916c\u3084\u30a4\u30f3\u30bb\u30f3\u30c6\u30a3\u30d6\u304c\u52b9\u679c\u7684\u3067\u3059\u3002\u76ee\u6a19\u9054\u6210\u3084\u512a\u308c\u305f\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u767a\u63ee\u3067\u304d\u305f\u969b\u306b\u6210\u679c\u5831\u916c\u3092\u652f\u6255\u3046\u3053\u3068\u3067\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u5411\u4e0a\u306b\u5bc4\u4e0e\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u30a4\u30f3\u30bb\u30f3\u30c6\u30a3\u30d6\u5236\u5ea6\u306f\u516c\u6b63\u3067\u900f\u660e\u6027\u304c\u3042\u308a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u3068\u3063\u3066\u7406\u89e3\u3057\u3084\u3059\u3044\u3082\u306e\u3067\u3042\u308b\u3079\u304d\u3067\u3059\u3002\u76ee\u6a19\u306e\u30af\u30ea\u30a2\u306a\u5b9a\u7fa9\u3084\u9054\u6210\u5ea6\u5408\u3044\u306b\u5fdc\u3058\u305f\u5831\u916c\u306e\u660e\u78ba\u306a\u30eb\u30fc\u30eb\u3092\u8a2d\u3051\u307e\u3057\u3087\u3046\u3002 \u3053\u308c\u3089\u306e\u30b3\u30c4\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u3001\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u306b\u304a\u3044\u3066\u3088\u308a\u9ad8\u3044\u6210\u679c\u3092\u5f97\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u67d4\u8edf\u6027\u3068\u5e38\u306b\u5909\u5316\u3059\u308b\u72b6\u6cc1\u3078\u306e\u9069\u5fdc\u529b\u3082\u91cd\u8981\u306a\u8981\u7d20\u3068\u3057\u3066\u899a\u3048\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%82%A2%E3%82%A6%E3%83%88%E3%83%90%E3%82%A6%E3%83%B3%E3%83%89%E3%81%AB%E9%96%A2%E3%81%99%E3%82%8B%E3%81%BE%E3%81%A8%E3%82%81\"><\/span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u306b\u95a2\u3059\u308b<strong>\u307e\u3068\u3081<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u672c\u7a3f\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u3068\u4e00\u8a00\u3067\u3044\u3063\u3066\u3082\u696d\u52d9\u5185\u5bb9\u306f\u3055\u307e\u3056\u307e\u3002\u5358\u7d14\u306a\u78ba\u8a8d\u9023\u7d61\u3084\u55b6\u696d\u8981\u7d20\u306e\u3042\u308b\u3082\u306e\u3001\u8abf\u67fb\u7cfb\u306a\u3069\u591a\u5c90\u306b\u308f\u305f\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3060\u767a\u4fe1\u3059\u308b\u3060\u3051\u306e\u696d\u52d9\u3067\u306f\u306a\u304f\u6210\u679c\u304c\u6c42\u3081\u3089\u308c\u308b\u696d\u52d9\u306e\u305f\u3081\u3001\u5bfe\u5fdc\u3059\u308b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u306f\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u80fd\u529b\u3084\u81e8\u6a5f\u5fdc\u5909\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u80fd\u529b\u304c\u6c42\u3081\u3089\u308c\u308b\u975e\u5e38\u306b\u91cd\u8981\u306a\u30dd\u30b8\u30b7\u30e7\u30f3\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u9ad8\u304f\u53d6\u308a\u7d44\u307f\u3001\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u3067\u6210\u679c\u3092\u767a\u63ee\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u793e\u5185\u306e\u4f53\u5236\u3092\u6574\u3048\u305f\u308a\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3092\u624b\u539a\u304f\u30d5\u30a9\u30ed\u30fc\u3057\u305f\u308a\u3068\u4f01\u696d\u5074\u306e\u52aa\u529b\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002 <\/p>\n\n\n\n<p>\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u306e\u904b\u55b6\u306b\u3064\u3044\u3066\u8ab2\u984c\u304c\u3042\u308b\u3001\u3069\u306e\u3088\u3046\u306b\u904b\u55b6\u3059\u308c\u3070\u3088\u3044\u304b\u5206\u304b\u3089\u306a\u3044\u5834\u5408\u306f\u3001\u304a\u6c17\u8efd\u306b\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\u306b\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<div class=\"cta_area\">  <p class=\"cta_ttl\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u8ab2\u984c\u306e\u89e3\u6c7a\u65b9\u6cd5\u304c\u5206\u304b\u3089\u306a\u3044\uff01\u30fb\u30fb\u30fb\u305d\u3093\u306a\u6642\u306f\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\u306b\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u3002<\/p>  <p class=\"cta_text\">\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u4eba\u6750\u306e\u63a1\u7528\u304c\u306a\u304b\u306a\u304b\u3046\u307e\u304f\u3044\u304b\u306a\u3044\u300d\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5b9a\u7740\u7387\u3092\u3042\u3052\u305f\u3044\u300d\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u751f\u7523\u6027\u3092\u9ad8\u3081\u305f\u3044\u300d\u3068\u304a\u60a9\u307f\u306e\u304a\u5ba2\u69d8\u3001\u307e\u305a\u306f\u304a\u6c17\u8efd\u306b\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\u306b\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5c02\u9580\u7279\u5316\u30fb\u5b9f\u7e3e25\u5e74\u4ee5\u4e0a\u3001\u5b9f\u7e3e\u591a\u6570\u306e\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\u304c\u3001\u304a\u5ba2\u69d8\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u8ab2\u984c\u306b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u306e\u3054\u63d0\u6848\u3092\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u307e\u3059\u3002\u3054\u76f8\u8ac7\u30fb\u304a\u898b\u7a4d\u308a\u306f\u7121\u6599\uff01\u4e0b\u8a18\u30dc\u30bf\u30f3\u3088\u308a\u304a\u6c17\u8efd\u306b\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u3002<\/p>\n 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