{"id":3498,"date":"2024-02-27T22:20:27","date_gmt":"2024-02-27T13:20:27","guid":{"rendered":"https:\/\/callcenternavi.jp\/connenavi\/?post_type=news&#038;p=3498"},"modified":"2025-01-27T15:04:01","modified_gmt":"2025-01-27T06:04:01","slug":"%e3%82%b3%e3%83%bc%e3%83%ab%e3%82%bb%e3%83%b3%e3%82%bf%e3%83%bc%e3%81%aedx%e3%81%a8%e3%81%af%ef%bc%9f%ef%bd%9c%e3%83%87%e3%82%b8%e3%82%bf%e3%83%ab%e3%83%88%e3%83%a9%e3%83%b3%e3%82%b9%e3%83%95%e3%82%a9","status":"publish","type":"news","link":"https:\/\/callcenternavi.jp\/connenavi\/note\/3498\/","title":{"rendered":"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fcDX\u5316\u3068\u306f\uff1f\uff5c\u6d3b\u7528\u3055\u308c\u308b\u30b7\u30b9\u30c6\u30e0\u3068\u5c0e\u5165\u30b9\u30c6\u30c3\u30d7\u3092\u8a73\u3057\u304f\u89e3\u8aac"},"content":{"rendered":"\n<p>\u65e5\u672c\u306b\u304a\u3044\u3066\u3001\u30c7\u30b8\u30bf\u30eb\u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\uff08DX\uff09\u306e\u6982\u5ff5\u304c\u6d78\u900f\u3057\u3066\u304d\u3066\u304b\u3089\u3068\u3044\u3046\u3082\u306e\u3001\u4f01\u696d\u306e\u904b\u55b6\u65b9\u6cd5\u3084\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u306e\u3042\u308a\u65b9\u306b\u5927\u304d\u306a\u5909\u5316\u304c\u898b\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u7279\u306b\u3001\u4eba\u6750\u4e0d\u8db3\u306a\u3069\u69d8\u3005\u306a\u554f\u984c\u3092\u62b1\u3048\u308b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u754c\u3067\u306f\u3001DX\u306b\u3088\u308b\u5909\u9769\u3078\u306e\u671f\u5f85\u304c\u9ad8\u307e\u3063\u3066\u3044\u307e\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3053\u308c\u307e\u3067\u3082\u30c7\u30b8\u30bf\u30eb\u6280\u8853\u306e\u5c0e\u5165\u306b\u3088\u308a\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u8cea\u306e\u5411\u4e0a\u3084\u52b9\u7387\u5316\u304c\u9032\u3081\u3089\u308c\u3066\u304d\u307e\u3057\u305f\u304c\u3001\u73fe\u4ee3\u306eDX\u304c\u6c42\u3081\u308b\u306e\u306f\u3055\u3089\u306a\u308b\u9032\u5316\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4eca\u56de\u306e\u8a18\u4e8b\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308bDX\u306e\u610f\u5473\u3084\u5b9a\u7fa9\u3001\u5fc5\u8981\u6027\u304b\u3089\u305d\u306e\u5177\u4f53\u7684\u306a\u5b9f\u73fe\u65b9\u6cd5\u307e\u3067\u3092\u8a73\u3057\u304f\u89e3\u8aac\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">TOPICS<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" 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href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/3498\/#%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BCDX%E3%81%AB%E3%81%8A%E3%81%91%E3%82%8B3%E3%81%A4%E3%81%AE%E3%82%B9%E3%82%B3%E3%83%BC%E3%83%97\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fcDX\u306b\u304a\u3051\u308b3\u3064\u306e\u30b9\u30b3\u30fc\u30d7<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/3498\/#%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BCDX%E3%81%A7%E6%B4%BB%E7%94%A8%E3%81%95%E3%82%8C%E3%82%8B%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fcDX\u3067\u6d3b\u7528\u3055\u308c\u308b\u30b7\u30b9\u30c6\u30e0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/3498\/#%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BCDX%E3%81%AE%E5%AE%9F%E7%8F%BE%E3%81%AB%E5%90%91%E3%81%91%E3%81%9F%E3%82%B9%E3%83%86%E3%83%83%E3%83%97\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fcDX\u306e\u5b9f\u73fe\u306b\u5411\u3051\u305f\u30b9\u30c6\u30c3\u30d7<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/3498\/#%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BCDX%E3%81%AE%E3%81%BE%E3%81%A8%E3%82%81\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fcDX\u306e\u307e\u3068\u3081<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BCDX%E3%81%A8%E3%81%AF%EF%BC%9F\"><\/span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fcDX\u3068\u306f\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><mark>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306eDX\u306f\u3001\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u3001\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3001\u30c7\u30fc\u30bf\u306e\u7ba1\u7406\u3068\u6d3b\u7528\u306e\u5168\u57df\u306b\u308f\u305f\u308a\u3001\u58f2\u4e0a\u5411\u4e0a\u3084\u65b0\u305f\u306a\u4fa1\u5024\u5275\u51fa\u306b\u76f4\u7d50\u3059\u308b\u65bd\u7b56<\/mark>\u3092\u6307\u3057\u307e\u3059\u3002\u73fe\u4ee3\u3067\u306f\u3001\u4eba\u6750\u4e0d\u8db3\u3068\u3044\u3046\u793e\u4f1a\u7684\u554f\u984c\u306b\u76f4\u9762\u3059\u308b\u591a\u304f\u306e\u696d\u754c\u3067DX\u304c\u63a8\u9032\u3055\u308c\u3066\u304a\u308a\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u754c\u306b\u304a\u3044\u3066\u3082\u305d\u306e\u91cd\u8981\u6027\u306f\u5897\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u7ae0\u3067\u306f\u3001DX\uff08\u30c7\u30b8\u30bf\u30eb\u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\uff09\u306e\u610f\u5473\u3084\u6df7\u5408\u3055\u308c\u304c\u3061\u306a\u8a00\u8449\u3068\u306e\u9055\u3044\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u91cd\u8981\u6027\u306b\u3064\u3044\u3066\u78ba\u8a8d\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">DX\uff08\u30c7\u30b8\u30bf\u30eb\u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\uff09\u3068\u306f\uff1f\u610f\u5473\u3084\u5b9a\u7fa9<\/h3>\n\n\n\n<p>DX\uff08\u30c7\u30b8\u30bf\u30eb\u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\uff09\u306f\u3001\u30c7\u30b8\u30bf\u30eb\u6280\u8853\u3092\u6d3b\u7528\u3057\u3066\u3001\u5f93\u6765\u306e\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\u3084\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3001\u7d44\u7e54\u4f53\u5236\u306a\u3069\u3092\u5909\u9769\u3059\u308b\u3053\u3068\u306b\u7126\u70b9\u3092\u5f53\u3066\u305f\u53d6\u308a\u7d44\u307f\u3092\u610f\u5473\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u65e5\u672c\u306b\u304a\u3044\u3066\u306f\u3001\u7d4c\u6e08\u7523\u696d\u7701\u304c2018\u5e74\u306b\u300c<a href=\"https:\/\/www.meti.go.jp\/shingikai\/mono_info_service\/digital_transformation\/20180907_report.html\" target=\"_blank\" rel=\"noopener\" title=\"\">DX\u30ec\u30dd\u30fc\u30c8<\/a>\u300d\u3092\u767a\u8868\u3057\u305f\u3053\u3068\u3067\u3001DX\u3068\u3044\u3046\u7528\u8a9e\u304c\u5e83\u304f\u77e5\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u306e\u30ec\u30dd\u30fc\u30c8\u3067\u306f\u3001DX\u3092<strong>\u300c\u30d3\u30b8\u30cd\u30b9\u74b0\u5883\u306e\u6025\u901f\u306a\u5909\u5316\u306b\u9069\u5fdc\u3057\u3001\u30c7\u30fc\u30bf\u3084\u30c7\u30b8\u30bf\u30eb\u6280\u8853\u306e\u6d3b\u7528\u3092\u901a\u3058\u3066\u3001\u9867\u5ba2\u3084\u793e\u4f1a\u304c\u6c42\u3081\u308b\u65b0\u3057\u3044\u4fa1\u5024\u3092\u5275\u9020\u3057\u3001\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\u3084\u88fd\u54c1\u3001\u30b5\u30fc\u30d3\u30b9\u3092\u5909\u9769\u3059\u308b\u3053\u3068\u306b\u3088\u3063\u3066\u3001\u4f01\u696d\u304c\u7af6\u4e89\u512a\u4f4d\u3092\u78ba\u7acb\u3059\u308b\u30d7\u30ed\u30bb\u30b9\u300d<\/strong>\u3068\u5b9a\u7fa9\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">DX\u3001\u30c7\u30b8\u30bf\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u3001\u30c7\u30b8\u30bf\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u306e\u9055\u3044<\/h3>\n\n\n\n<p>DX\uff08\u30c7\u30b8\u30bf\u30eb\u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\uff09\u3001\u30c7\u30b8\u30bf\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u3001\u30c7\u30b8\u30bf\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u305d\u308c\u305e\u308c\u30c7\u30b8\u30bf\u30eb\u6280\u8853\u3092\u6d3b\u7528\u3057\u305f\u5909\u9769\u3092\u6307\u3059\u8a00\u8449\u3067\u3042\u308a\u306a\u304c\u3089\u3001\u305d\u306e\u30b9\u30b3\u30fc\u30d7\u3084\u76ee\u6307\u3059\u3079\u304d\u65b9\u5411\u6027\u306b\u304a\u3044\u3066\u7570\u306a\u308b\u6982\u5ff5\u3067\u3059\u3002<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"770\" height=\"299\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/live_06-01.png\" alt=\"\" class=\"wp-image-3487\" style=\"width:770px;height:auto\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/live_06-01.png 770w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/live_06-01-300x116.png 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/live_06-01-768x298.png 768w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/www.soumu.go.jp\/hakusho-kids\/use\/live\/live_06.html\" target=\"_blank\" rel=\"noopener\" title=\"\">\u3010\u51fa\u5178\uff1a\u7dcf\u52d9\u7701 \u60c5\u5831\u901a\u4fe1\u767d\u66f8\u3088\u308a\u3011<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<p><mark>\u30c7\u30b8\u30bf\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3<\/mark>\u306f\u3001\u7d19\u306e\u6587\u66f8\u3084\u30a2\u30ca\u30ed\u30b0\u30c7\u30fc\u30bf\u3092\u30b9\u30ad\u30e3\u30f3\u3057\u3066\u30c7\u30b8\u30bf\u30eb\u30d5\u30a9\u30fc\u30de\u30c3\u30c8\u306b\u5909\u63db\u3059\u308b\u884c\u70ba\u306e\u3053\u3068\u3067\u3001\u4e3b\u306b\u60c5\u5831\u306e\u30c7\u30b8\u30bf\u30eb\u5316\u3092\u76ee\u7684\u3068\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001<mark>\u30c7\u30b8\u30bf\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3<\/mark>\u306f\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3084\u904b\u7528\u3092\u30c7\u30b8\u30bf\u30eb\u6280\u8853\u3092\u7528\u3044\u3066\u52b9\u7387\u5316\u3057\u3001\u6539\u5584\u3059\u308b\u3053\u3068\u306b\u7126\u70b9\u3092\u5f53\u3066\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4e00\u65b9\u3067DX\u306f\u3053\u308c\u3089\u3092\u8d85\u3048\u3066\u5168\u793e\u7684\u306a\u8996\u91ce\u3067\u30c7\u30b8\u30bf\u30eb\u6280\u8853\u3092\u99c6\u4f7f\u3057\u3001\u65b0\u305f\u306a\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\u306e\u5275\u51fa\u3084\u9867\u5ba2\u4f53\u9a13\u306e\u9769\u65b0\u3001\u7af6\u4e89\u512a\u4f4d\u6027\u306e\u78ba\u7acb\u3092\u76ee\u6307\u3059\u53d6\u308a\u7d44\u307f\u3067\u3059\u3002\u3053\u308c\u3089\u4e09\u3064\u306e\u7528\u8a9e\u306f\u3001\u30c7\u30b8\u30bf\u30eb\u5316\u306e\u7bc4\u56f2\u3068\u6df1\u3055\u306b\u3088\u3063\u3066\u533a\u5225\u3055\u308c\u3001DX\u304c\u6700\u3082\u5305\u62ec\u7684\u306a\u5909\u9769\u3092\u610f\u5473\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308bDX\u306e\u5fc5\u8981\u6027<\/h3>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u754c\u306f\u3001<strong>\u52b4\u50cd\u4eba\u53e3\u306e\u6e1b\u5c11<\/strong>\u3068\u3068\u3082\u306b<strong>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u4eba\u6750\u4e0d\u8db3<\/strong>\u3084<strong>\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u306e\u4f4e\u4e0b<\/strong>\u3068\u3044\u3046\u554f\u984c\u306b\u76f4\u9762\u3057\u3066\u3044\u307e\u3059\u3002\u9867\u5ba2\u306e\u671f\u5f85\u306f\u5e74\u3005\u9ad8\u307e\u308a\u3001\u8fc5\u901f\u304b\u3064\u9ad8\u54c1\u8cea\u306a\u5bfe\u5fdc\u304c\u6c42\u3081\u3089\u308c\u308b\u4e2d\u3067\u3001\u4eba\u6750\u4e0d\u8db3\u306f\u696d\u52d9\u306e\u8cea\u3068\u52b9\u7387\u6027\u306b\u5927\u304d\u306a\u5f71\u97ff\u3092\u53ca\u307c\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u3046\u3057\u305f\u72b6\u6cc1\u306b\u5bfe\u5fdc\u3059\u308b\u305f\u3081\u3001DX\uff08\u30c7\u30b8\u30bf\u30eb\u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\uff09\u306e\u63a8\u9032\u304c\u6025\u52d9\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002DX\u306b\u3088\u308b\u81ea\u52d5\u5316\u3068\u30c7\u30b8\u30bf\u30eb\u6280\u8853\u306e\u5c0e\u5165\u306f\u3001<mark>\u30eb\u30fc\u30c6\u30a3\u30f3\u30ef\u30fc\u30af\u306e\u524a\u6e1b\u3084\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u52b9\u7387\u5316\u3092\u5b9f\u73fe\u3057\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u3088\u308a\u4fa1\u5024\u306e\u9ad8\u3044\u5bfe\u5fdc\u306b\u96c6\u4e2d\u3067\u304d\u308b\u74b0\u5883\u3092\u4f5c\u308a\u51fa\u3057\u307e\u3059<\/mark>\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3060\u3051\u3067\u306a\u304f\u3001<mark>\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a<\/mark>\u306b\u3082\u5bc4\u4e0e\u3057\u3001\u96e2\u8077\u7387\u306e\u4f4e\u4e0b\u3084\u50cd\u304d\u304c\u3044\u306e\u3042\u308b\u8077\u5834\u74b0\u5883\u306e\u69cb\u7bc9\u306b\u3082\u7e4b\u304c\u308a\u307e\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308bDX\u306e\u63a8\u9032\u306f\u3001\u5358\u306b\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u5c0e\u5165\u3059\u308b\u3068\u3044\u3046\u610f\u5473\u3092\u8d85\u3048\u3001\u696d\u52d9\u306e\u8cea\u3068\u52b9\u7387\u3001\u305d\u3057\u3066\u5f93\u696d\u54e1\u3068\u9867\u5ba2\u53cc\u65b9\u306e\u6e80\u8db3\u5ea6\u5411\u4e0a\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306e\u5fc5\u9808\u306e\u53d6\u308a\u7d44\u307f\u3068\u3044\u3048\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BCDX%E3%81%AB%E3%81%8A%E3%81%91%E3%82%8B3%E3%81%A4%E3%81%AE%E3%82%B9%E3%82%B3%E3%83%BC%E3%83%97\"><\/span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fcDX\u306b\u304a\u3051\u308b3\u3064\u306e\u30b9\u30b3\u30fc\u30d7<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306eDX\u3092\u6210\u529f\u306b\u5c0e\u304f\u305f\u3081\u306b\u306f\u3001\u7279\u306b\u91cd\u8981\u306a3\u3064\u306e\u30b9\u30b3\u30fc\u30d7\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u308c\u306f\u3001<strong>\u9867\u5ba2\u3068\u306e\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306e\u30c7\u30b8\u30bf\u30eb\u5316\u3001\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u30c7\u30b8\u30bf\u30eb\u5316\u3001\u305d\u3057\u3066\u30c7\u30fc\u30bf\u7ba1\u7406\u30fb\u6d3b\u7528\u306e\u30c7\u30b8\u30bf\u30eb\u5316<\/strong>\u3067\u3059\u3002\u672c\u7ae0\u3067\u306f\u3001\u3053\u308c\u30893\u3064\u306e\u30b9\u30b3\u30fc\u30d7\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u89e3\u8aac\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u9867\u5ba2\u3068\u306e\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306e\u30c7\u30b8\u30bf\u30eb\u5316<\/h3>\n\n\n\n<p>\u30c7\u30b8\u30bf\u30eb\u6280\u8853\u306e\u767a\u9054\u3068\u3068\u3082\u306b\u3001\u9867\u5ba2\u3068\u306e\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306e\u30c7\u30b8\u30bf\u30eb\u5316\u304c\u9032\u5c55\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u307e\u3067\u96fb\u8a71\u306e\u307f\u306b\u4f9d\u5b58\u3057\u3066\u3044\u305f\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u304c\u3001\u30e1\u30fc\u30eb\u3001\u30c1\u30e3\u30c3\u30c8\u3001LINE\u3001SNS\u3068\u3044\u3063\u305f\u591a\u69d8\u306a\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb\u3092\u901a\u3058\u305f\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u62e1\u5927\u3057\u3066\u304d\u307e\u3057\u305f\u3002\u5b9f\u969b\u3001\u554f\u3044\u5408\u308f\u305b\u3067\u6700\u521d\u306b\u9078\u3076\u624b\u6bb5\u3067\u3082\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb\u3092\u9078\u629e\u3059\u308b\u4e16\u4ee3\u304c\u5897\u3048\u3066\u304d\u3066\u3044\u307e\u3059\u3002\u9867\u5ba2\u306f\u597d\u307f\u3084\u5229\u4fbf\u6027\u306b\u5fdc\u3058\u305f\u65b9\u6cd5\u3067\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3078\u554f\u3044\u5408\u308f\u305b\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u3064\u3064\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"568\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/omu7-1536x852.png-1024x568.webp\" alt=\"\" class=\"wp-image-3488\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/omu7-1536x852.png-1024x568.webp 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/omu7-1536x852.png-300x166.webp 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/omu7-1536x852.png-768x426.webp 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/omu7-1536x852.png.webp 1536w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/www.transcosmos-cotra.jp\/report\/omni-channel-usage-survey-2022-1\" target=\"_blank\" rel=\"noopener\" title=\"\">\u3010\u51fa\u5178\uff1aCotra \u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u5229\u7528\u5b9f\u614b\u8abf\u67fb2022\u3011<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<p>\u307e\u305f\u3001<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/935\/\" target=\"_blank\" rel=\"noopener\" title=\"\">FAQ<\/a>\u3001<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/1285\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8<\/a>\u3001<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/815\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8<\/a>\u306a\u3069\u3001\u9867\u5ba2\u81ea\u8eab\u304c\u554f\u984c\u3092\u89e3\u6c7a\u3067\u304d\u308b\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u306e\u63d0\u4f9b\u3082\u62e1\u5145\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb\u3068\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u306e\u62e1\u5f35\u306f\u3001\u30bb\u30f3\u30bf\u30fc\u306e\u4eba\u6750\u4e0d\u8db3\u3068\u3044\u3046\u554f\u984c\u306b\u5bfe\u51e6\u3059\u308b\u3068\u540c\u6642\u306b\u3001\u9867\u5ba2\u306b\u3068\u3063\u3066\u3082\u8fc5\u901f\u3067\u624b\u8efd\u306a\u554f\u984c\u89e3\u6c7a\u624b\u6bb5\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3092\u53ef\u80fd\u306b\u3057\u3066\u3044\u307e\u3059\u3002\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306e\u5909\u9769\u306f\u3001\u73fe\u4ee3\u306e\u30d3\u30b8\u30cd\u30b9\u3067\u306e\u6210\u529f\u3092\u63e1\u3063\u3066\u3044\u308b\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/1373\/\" target=\"_blank\" rel=\"noopener\" title=\"\">CX\uff08\u9867\u5ba2\u4f53\u9a13\uff09<\/a>\u300d\u3092\u5411\u4e0a\u3055\u305b\u308b\u306e\u306b\u91cd\u8981\u306a\u5f79\u5272\u3092\u62c5\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u30c7\u30b8\u30bf\u30eb\u5316<\/h3>\n\n\n\n<p>\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u30c7\u30b8\u30bf\u30eb\u5316\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u7528\u3092\u5927\u304d\u304f\u5909\u9769\u3059\u308b\u91cd\u8981\u306a\u8981\u7d20\u3067\u3042\u308a\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u3057\u3001\u52b9\u7387\u7684\u306a\u5bfe\u5fdc\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002\u5177\u4f53\u7684\u306b\u306f\u3001<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/3320\/\" target=\"_blank\" rel=\"noopener\" title=\"\">CRM\u30b7\u30b9\u30c6\u30e0<\/a>\u3092\u4f7f\u3063\u305f\u5bfe\u5fdc\u5c65\u6b74\u3078\u306e\u30a2\u30af\u30bb\u30b9\u3084\u7ba1\u7406\u3001\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u3084\u64cd\u4f5c\u30de\u30cb\u30e5\u30a2\u30eb\u306e\u30c7\u30b8\u30bf\u30eb\u7ba1\u7406\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u3089\u306f\u5f93\u6765\u3001\u4eba\u529b\u3067\u4f5c\u6210\u3001\u7ba1\u7406\u304c\u884c\u308f\u308c\u3066\u304d\u307e\u3057\u305f\u304c\u3001<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/259\/\" title=\"\">\u97f3\u58f0\u8a8d\u8b58<\/a>\u306a\u3069\u3001AI\u6280\u8853\u3092\u306f\u3058\u3081\u3068\u3057\u305f\u30c7\u30b8\u30bf\u30eb\u6280\u8853\u306b\u3088\u3063\u3066\u52b9\u7387\u5316\u304c\u884c\u308f\u308c\u3066\u3044\u307e\u3059\u3002\u30c7\u30b8\u30bf\u30eb\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u60c5\u5831\u306e\u5373\u6642\u30a2\u30af\u30bb\u30b9\u3084\u66f4\u65b0\u304c\u5bb9\u6613\u306b\u306a\u308a\u3001\u9867\u5ba2\u5bfe\u5fdc\u306e\u30b9\u30d4\u30fc\u30c9\u3068\u7cbe\u5ea6\u304c\u5411\u4e0a\u3057\u307e\u3059\u3002\u3055\u3089\u306b\u3001<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/3062\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u751f\u6210AI<\/a>\u304c\u767a\u5c55\u3057\u3066\u304d\u305f\u3053\u3068\u3067\u3001\u3055\u3089\u306a\u308b\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u52b9\u7387\u5316\u304c\u671f\u5f85\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30c7\u30fc\u30bf\u7ba1\u7406\u30fb\u6d3b\u7528\u306e\u30c7\u30b8\u30bf\u30eb\u5316<\/h3>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u3001\u4f01\u696d\u3068\u9867\u5ba2\u3068\u306e\u9593\u3067\u306e\u91cd\u8981\u306a\u63a5\u70b9\u3067\u3042\u308a\u3001<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2121\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=3498\" target=\"_blank\" rel=\"noopener\" title=\"\">\u9867\u5ba2\u306e\u58f0\uff08VOC\uff09<\/a>\u3092\u96c6\u3081\u308b\u8cb4\u91cd\u306a\u5834\u6240\u3067\u3059\u3002\u5f93\u6765\u3053\u308c\u3089\u306f\u3001\u97f3\u58f0\u30c7\u30fc\u30bf\u306a\u3069\u306e\u975e\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u3068\u3057\u3066\u84c4\u7a4d\u3055\u308c\u3001\u5229\u6d3b\u7528\u304c\u96e3\u3057\u3044\u72b6\u614b\u3067\u3057\u305f\u3002\u3057\u304b\u3057\u3001\u6280\u8853\u306e\u9032\u6b69\u306b\u3088\u308a\u3001CTI\u3084CRM\u30b7\u30b9\u30c6\u30e0\u304c\u5c0e\u5165\u3055\u308c\u3001\u3053\u308c\u3089\u306e\u30c7\u30fc\u30bf\u3092\u7d71\u8a08\u60c5\u5831\u3068\u3057\u3066\u3088\u308a\u7ba1\u7406\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3057\u305f\u3002\u3055\u3089\u306b\u3001\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb\u306e\u5897\u52a0\u306b\u3088\u3063\u3066\u30c6\u30ad\u30b9\u30c8\u30c7\u30fc\u30bf\u306e\u53d6\u5f97\u304c\u53ef\u80fd\u306b\u306a\u308a\u3001\u97f3\u58f0\u8a8d\u8b58\u6280\u8853\u306e\u767a\u5c55\u306f\u97f3\u58f0\u30c7\u30fc\u30bf\u3092\u30c6\u30ad\u30b9\u30c8\u306b\u5909\u63db\u3057\u3001\u3088\u308a\u5206\u6790\u3057\u3084\u3059\u3044\u5f62\u3067\u306e\u30c7\u30fc\u30bf\u84c4\u7a4d\u3068\u7ba1\u7406\u3092\u5b9f\u73fe\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u9032\u6b69\u306b\u3088\u308a\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u5f97\u3089\u308c\u308b\u30c7\u30fc\u30bf\u306f\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u8cea\u306e\u5411\u4e0a\u3001\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u63d0\u4f9b\u3001\u3055\u3089\u306b\u306f\u65b0\u305f\u306a\u30d3\u30b8\u30cd\u30b9\u6a5f\u4f1a\u306e\u767a\u898b\u306a\u3069\u3001\u4f01\u696d\u5168\u4f53\u306e\u4fa1\u5024\u5411\u4e0a\u306b\u5927\u304d\u304f\u5bc4\u4e0e\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BCDX%E3%81%A7%E6%B4%BB%E7%94%A8%E3%81%95%E3%82%8C%E3%82%8B%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0\"><\/span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fcDX\u3067\u6d3b\u7528\u3055\u308c\u308b\u30b7\u30b9\u30c6\u30e0<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306eDX\u5316\u3092\u63a8\u9032\u3059\u308b\u4e0a\u3067\u3001<mark>CTI\u3001FAQ\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u3001CRM\uff08\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff09\u3001\u97f3\u58f0\u8a8d\u8b58\u30b7\u30b9\u30c6\u30e0\u3001\u305d\u3057\u3066\u751f\u6210AI<\/mark>\u306a\u3069\u306f\u6b20\u304b\u305b\u306a\u3044\u30c4\u30fc\u30eb\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u7ae0\u3067\u306f\u3001\u3053\u308c\u3089\u306e\u30b7\u30b9\u30c6\u30e0\u304c\u3069\u306e\u3088\u3046\u306b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fcDX\u306b\u8ca2\u732e\u3057\u3066\u3044\u308b\u304b\u3092\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">CTI\uff08Computer Telephony Integration\uff09<\/h3>\n\n\n\n<p>CTI\uff08Computer Telephony Integration\uff09\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u7528\u306b\u4e0d\u53ef\u6b20\u306a\u30b7\u30b9\u30c6\u30e0\u3067\u3001\u96fb\u8a71\u3084FAX\u306a\u3069\u306e\u901a\u4fe1\u6a5f\u80fd\u3092\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30b7\u30b9\u30c6\u30e0\u3068\u9023\u643a\u3055\u305b\u308b\u6280\u8853\u3067\u3059\u3002\u3053\u306e\u9023\u643a\u306b\u3088\u308a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u4e0a\u3067\u76f4\u63a5\u96fb\u8a71\u306e\u64cd\u4f5c\u3092\u884c\u3046\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u3001\u53d7\u4fe1\u3057\u305f\u96fb\u8a71\u756a\u53f7\u304b\u3089\u5373\u5ea7\u306bCRM\u3084FAQ\u30b7\u30b9\u30c6\u30e0\u306b\u30a2\u30af\u30bb\u30b9\u3057\u9867\u5ba2\u60c5\u5831\u3092\u78ba\u8a8d\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u305f\u3081\u3001\u554f\u3044\u5408\u308f\u305b\u306b\u8fc5\u901f\u304b\u3064\u9069\u5207\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>CTI\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u81ea\u52d5\u30c0\u30a4\u30e4\u30eb\u3001\u901a\u8a71\u9332\u97f3\u3001\u767a\u4fe1\u8005\u60c5\u5831\u306e\u81ea\u52d5\u8868\u793a\u3001<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/334\/\" target=\"_blank\" rel=\"noopener\" title=\"\">IVR\uff08Interactive Voice Response\uff09<\/a>\u3068\u3044\u3063\u305f\u6a5f\u80fd\u3092\u63d0\u4f9b\u3057\u3001\u3053\u308c\u3089\u3092\u901a\u3058\u3066\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3092\u5927\u5e45\u306b\u52b9\u7387\u5316\u3057\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u9867\u5ba2\u304b\u3089\u306e\u30b3\u30fc\u30eb\u3092\u9069\u5207\u306a\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u81ea\u52d5\u7684\u306b\u632f\u308a\u5206\u3051\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u5bfe\u5fdc\u306e\u30b9\u30d4\u30fc\u30c9\u3068\u7cbe\u5ea6\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002CTI\u306e\u5c0e\u5165\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fcDX\u306e\u4e2d\u6838\u3092\u306a\u3059\u8981\u7d20\u306e\u4e00\u3064\u3067\u3059\u3002<\/p>\n\n\n\n<p>CTI\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/355\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=3498\" target=\"_blank\" rel=\"noopener\" title=\"\">\u3053\u3061\u3089<\/a>\u306e\u8a18\u4e8b\u3067\u3082\u8a73\u7d30\u3092\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">FAQ\u30b7\u30b9\u30c6\u30e0<\/h3>\n\n\n\n<p>FAQ\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u9867\u5ba2\u304b\u3089\u983b\u7e41\u306b\u5bc4\u305b\u3089\u308c\u308b\u8cea\u554f\u3084\u554f\u984c\u306b\u5bfe\u3059\u308b\u56de\u7b54\u3092Web\u30da\u30fc\u30b8\u4e0a\u3067\u63d0\u4f9b\u3059\u308b\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002FAQ\u30b7\u30b9\u30c6\u30e0\u304c\u3042\u308c\u3070\u3001\u9867\u5ba2\u306f\u81ea\u3089\u306e\u554f\u984c\u3092\u81ea\u52a9\u52aa\u529b\u3067\u89e3\u6c7a\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002\u73fe\u4ee3\u306e\u9867\u5ba2\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u554f\u3044\u5408\u308f\u305b\u3092\u3059\u308b\u524d\u306b\u3001\u307e\u305a\u81ea\u5206\u3067\u554f\u984c\u306e\u89e3\u6c7a\u65b9\u6cd5\u3092\u63a2\u3059\u50be\u5411\u306b\u3042\u308b\u305f\u3081\u3001FAQ\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u306b\u3088\u308a\u3001\u9867\u5ba2\u306f\u7c21\u5358\u306b\u3001\u304b\u3064\u8fc5\u901f\u306b\u5fc5\u8981\u306a\u60c5\u5831\u3092\u898b\u3064\u3051\u51fa\u3057\u3001\u554f\u984c\u3092\u89e3\u6c7a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u3088\u3046\u306a\u81ea\u5df1\u89e3\u6c7a\u652f\u63f4\u306e\u63d0\u4f9b\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3078\u306e\u554f\u3044\u5408\u308f\u305b\u6570\u3092\u6e1b\u5c11\u3055\u305b\u308b\u52b9\u679c\u304c\u3042\u308a\u3001\u7d50\u679c\u3068\u3057\u3066\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b\u3057\u3001\u3088\u308a\u8907\u96d1\u3067\u500b\u5225\u306e\u5bfe\u5fdc\u304c\u5fc5\u8981\u306a\u554f\u3044\u5408\u308f\u305b\u306b\u96c6\u4e2d\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3055\u3089\u306b\u3001\u9867\u5ba2\u304c\u81ea\u5206\u306e\u30da\u30fc\u30b9\u3067\u60c5\u5831\u3092\u5f97\u3089\u308c\u308b\u3053\u3068\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u76f4\u63a5\u7e4b\u304c\u308a\u307e\u3059\u3002\u5b9f\u969b\u306b\u3001\u81ea\u5df1\u89e3\u6c7a\u7387\u304c\u9ad8\u3044\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u3082\u5411\u4e0a\u3059\u308b\u3068\u3044\u3046\u30c7\u30fc\u30bf\u304c\u3042\u308a\u3001FAQ\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306e\u6709\u52b9\u6027\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>FAQ\u30b7\u30b9\u30c6\u30e0\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/935\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=3498\" target=\"_blank\" rel=\"noopener\" title=\"\">\u3053\u3061\u3089<\/a>\u306e\u8a18\u4e8b\u3067\u3082\u8a73\u7d30\u3092\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8<\/h3>\n\n\n\n<p>\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306f\u3001\u30c6\u30ad\u30b9\u30c8\u30d9\u30fc\u30b9\u306e\u4f1a\u8a71\u3092\u81ea\u52d5\u5316\u3059\u308b\u6280\u8853\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u5165\u529b\u3057\u305f\u8cea\u554f\u3084\u30b3\u30e1\u30f3\u30c8\u306b\u5bfe\u3057\u3066\u30d7\u30ed\u30b0\u30e9\u30e0\u3055\u308c\u305f\u30b7\u30ca\u30ea\u30aa\u3084\u6a5f\u68b0\u5b66\u7fd2\u3092\u57fa\u306b\u56de\u7b54\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u3053\u306e\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u7279\u306b\u7c21\u6613\u306a\u554f\u3044\u5408\u308f\u305b\u3084\u3088\u304f\u3042\u308b\u8cea\u554f\u3078\u306e\u8fc5\u901f\u306a\u5bfe\u5fdc\u306b\u5f79\u7acb\u3061\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u5373\u6642\u6027\u3068\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306fFAQ\u3092\u691c\u7d22\u3057\u305f\u308a\u3001\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u8aad\u307f\u8fbc\u3080\u624b\u9593\u3092\u7701\u304f\u3053\u3068\u304c\u3067\u304d\u3001\u3088\u308a\u30a8\u30d5\u30a9\u30fc\u30c8\u30ec\u30b9\u306b\u60c5\u5831\u3092\u5f97\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306f24\u6642\u9593365\u65e5\u5bfe\u5fdc\u53ef\u80fd\u3067\u3042\u308a\u3001\u6642\u9593\u3084\u5834\u6240\u3092\u554f\u308f\u305a\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3067\u304d\u308b\u305f\u3081\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u5927\u304d\u304f\u5bc4\u4e0e\u3057\u307e\u3059\u3002\u5fc3\u7406\u7684\u306a\u30cf\u30fc\u30c9\u30eb\u304c\u4f4e\u3044\u305f\u3081\u3001\u554f\u3044\u5408\u308f\u305b\u3092\u305f\u3081\u3089\u3046\u9867\u5ba2\u3082\u6c17\u8efd\u306b\u5229\u7528\u3067\u304d\u3001\u5f93\u6765\u63a5\u89e6\u304c\u5c11\u306a\u304b\u3063\u305f\u30b5\u30a4\u30ec\u30f3\u30c8\u30ab\u30b9\u30bf\u30de\u30fc\u306b\u3068\u3063\u3066\u3082\u91cd\u8981\u306a\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/1285\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=3498\" target=\"_blank\" rel=\"noopener\" title=\"\">\u3053\u3061\u3089<\/a>\u306e\u8a18\u4e8b\u3067\u3082\u8a73\u7d30\u3092\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"416\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/aicall-feature-1-pc-1-1024x416.png\" alt=\"\" class=\"wp-image-3490\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/aicall-feature-1-pc-1-1024x416.png 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/aicall-feature-1-pc-1-300x122.png 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/aicall-feature-1-pc-1-768x312.png 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/aicall-feature-1-pc-1-1536x623.png 1536w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/aicall-feature-1-pc-1-2048x831.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/line-works.com\/ai-product\/aicall\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u3010\u51fa\u5178\uff1aLINE WORKS AiCall\u30b5\u30fc\u30d3\u30b9\u30da\u30fc\u30b8\u3011<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<p>\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u306f\u3001\u97f3\u58f0\u8a8d\u8b58\u3001\u97f3\u58f0\u5408\u6210\u3001\u304a\u3088\u3073\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306a\u3069\u306eAI\u6280\u8853\u3092\u7d44\u307f\u5408\u308f\u305b\u305f\u30b7\u30b9\u30c6\u30e0\u3067\u3001\u96fb\u8a71\u3092\u4ecb\u3057\u305f\u9867\u5ba2\u5bfe\u5fdc\u306e\u81ea\u52d5\u5316\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002\u3053\u306e\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u3057\u3066\u81ea\u7136\u306a\u4f1a\u8a71\u5f62\u5f0f\u3067\u5fdc\u7b54\u3059\u308b\u80fd\u529b\u3092\u6301\u3061\u3001API\u3092\u4ecb\u3057\u305f\u5916\u90e8\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9023\u643a\u306b\u3088\u308a\u3001\u672c\u4eba\u78ba\u8a8d\u3001\u5404\u7a2e\u624b\u7d9a\u304d\u306e\u5b9f\u884c\u3001\u30d1\u30fc\u30bd\u30ca\u30eb\u60c5\u5831\u306b\u57fa\u3065\u3044\u305f\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u305f\u56de\u7b54\u63d0\u4f9b\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u524d\u8ff0\u3057\u305f\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u5229\u7528\u5b9f\u614b\u8abf\u67fb2022\u3067\u3082\u660e\u3089\u304b\u306a\u901a\u308a\u3001\u73fe\u5728\u3067\u3082\u591a\u304f\u306e\u9867\u5ba2\u554f\u3044\u5408\u308f\u305b\u306f\u96fb\u8a71\u3092\u901a\u3058\u3066\u884c\u308f\u308c\u3066\u3044\u307e\u3059\u3002\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u306e\u5c0e\u5165\u306b\u3088\u308a\u3001\u3053\u308c\u3089\u306e\u5bfe\u5fdc\u3092\u81ea\u52d5\u5316\u3057\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u81ea\u52d5\u5316\u306b\u3088\u308b\u8fc5\u901f\u306a\u5bfe\u5fdc\u306f\u9867\u5ba2\u306e\u5f85\u3061\u6642\u9593\u3092\u524a\u6e1b\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u76f4\u63a5\u8ca2\u732e\u3057\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3068\u540c\u3058\u304f24\u6642\u9593\u5bfe\u5fdc\u53ef\u80fd\u306a\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u63d0\u4f9b\u3092\u5b9f\u73fe\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306e\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u5411\u4e0a\u306b\u8ca2\u732e\u3059\u308b\u91cd\u8981\u306a\u30c4\u30fc\u30eb\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/815\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=3498\" target=\"_blank\" rel=\"noopener\" title=\"\">\u3053\u3061\u3089<\/a>\u306e\u8a18\u4e8b\u3067\u3082\u8a73\u7d30\u3092\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">CRM<\/h3>\n\n\n\n<p>CRM\uff08Customer Relationship Management\uff09\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u9867\u5ba2\u306e\u57fa\u672c\u60c5\u5831\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u5c65\u6b74\u3001\u8cfc\u8cb7\u5c65\u6b74\u306a\u3069\u3001\u9867\u5ba2\u306b\u95a2\u3059\u308b\u3042\u3089\u3086\u308b\u30c7\u30fc\u30bf\u3092\u4e00\u5143\u7ba1\u7406\u3059\u308b\u305f\u3081\u306e\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002\u3053\u306e\u30b7\u30b9\u30c6\u30e0\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u9867\u5ba2\u60c5\u5831\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3001\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306b\u5408\u308f\u305b\u305f\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001CRM\u306f\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u3057\u3066\u3082\u6a5f\u80fd\u3057\u3001\u84c4\u7a4d\u3055\u308c\u305f\u30c7\u30fc\u30bf\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u8cea\u3092\u5411\u4e0a\u3055\u305b\u305f\u308a\u3001\u65b0\u305f\u306a\u9867\u5ba2\u30cb\u30fc\u30ba\u3092\u767a\u898b\u3059\u308b\u305f\u3081\u306e\u8cb4\u91cd\u306a\u8cc7\u6e90\u3068\u306a\u308a\u307e\u3059\u3002CRM\u30b7\u30b9\u30c6\u30e0\u3092\u4ed6\u306e\u30d3\u30b8\u30cd\u30b9\u30c4\u30fc\u30eb\u3084\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u9023\u643a\u3055\u305b\u308b\u3053\u3068\u3067\u3001\u3055\u3089\u306b\u5e45\u5e83\u3044\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306b\u304a\u3051\u308b\u52b9\u7387\u5316\u3084\u81ea\u52d5\u5316\u304c\u5b9f\u73fe\u3055\u308c\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u306e\u6700\u9069\u5316\u306b\u8ca2\u732e\u3057\u307e\u3059\u3002\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u6df1\u3081\u3001\u9577\u671f\u7684\u306a\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u7bc9\u304f\u305f\u3081\u306b\u3001CRM\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u306f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u3068\u3063\u3066\u6b20\u304b\u305b\u306a\u3044\u8981\u7d20\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>CRM\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2475\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=3498\" target=\"_blank\" rel=\"noopener\" title=\"\">\u3053\u3061\u3089<\/a>\u306e\u8a18\u4e8b\u3067\u3082\u8a73\u7d30\u3092\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u97f3\u58f0\u8a8d\u8b58\u30b7\u30b9\u30c6\u30e0<\/h3>\n\n\n\n<p>AI\u97f3\u58f0\u8a8d\u8b58\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u5bc4\u305b\u3089\u308c\u308b\u96fb\u8a71\u554f\u3044\u5408\u308f\u305b\u306e\u97f3\u58f0\u30c7\u30fc\u30bf\u3092\u30c6\u30ad\u30b9\u30c8\u5316\u3059\u308b\u6280\u8853\u3067\u3059\u3002\u5f93\u6765\u3001\u97f3\u58f0\u30c7\u30fc\u30bf\u306f\u975e\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u3068\u3057\u3066\u6271\u308f\u308c\u3001\u5206\u6790\u3084\u7ba1\u7406\u304c\u56f0\u96e3\u3067\u3057\u305f\u304c\u3001AI\u3092\u6d3b\u7528\u3057\u305f\u97f3\u58f0\u8a8d\u8b58\u306b\u3088\u308a\u3001\u3053\u308c\u3089\u306e\u30c7\u30fc\u30bf\u3092\u69cb\u9020\u5316\u3055\u308c\u305f\u30c6\u30ad\u30b9\u30c8\u30c7\u30fc\u30bf\u3068\u3057\u3066\u6271\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u5bfe\u5fdc\u5c65\u6b74\u306e\u5165\u529b\u4f5c\u696d\u306e\u7701\u529b\u5316\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u30c6\u30ad\u30b9\u30c8\u5316\u3055\u308c\u305f\u30c7\u30fc\u30bf\u306f\u9867\u5ba2\u5bfe\u5fdc\u306e\u5206\u6790\u3084\u6539\u5584\u7b56\u306e\u691c\u8a0e\u306b\u6d3b\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3055\u3089\u306b\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u306e\u30c6\u30ad\u30b9\u30c8\u5316\u306f\u3001\u30b9\u30fc\u30d1\u30fc\u30d0\u30a4\u30b6\u30fc\u306b\u3088\u308b\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3092\u88dc\u52a9\u3057\u3001\u9867\u5ba2\u5bfe\u5fdc\u306e\u8cea\u306e\u5411\u4e0a\u306b\u8ca2\u732e\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u81ea\u7136\u8a00\u8a9e\u51e6\u7406\u6280\u8853\u3068\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306e\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u306b\u5fdc\u3058\u305fFAQ\u306e\u63a8\u85a6\u3084\u3001\u6700\u9069\u306a\u5bfe\u5fdc\u7b56\u306e\u63d0\u793a\u306a\u3069\u3001\u3088\u308a\u9ad8\u5ea6\u306a\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u63d0\u4f9b\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>AI\u97f3\u58f0\u8a8d\u8b58\u30b7\u30b9\u30c6\u30e0\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/259\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=3498\" target=\"_blank\" rel=\"noopener\" title=\"\">\u3053\u3061\u3089<\/a>\u306e\u8a18\u4e8b\u3067\u3082\u8a73\u7d30\u3092\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u751f\u6210AI<\/h3>\n\n\n\n<p>\u751f\u6210AI\u306f\u3001\u81ea\u7136\u8a00\u8a9e\u306e\u6307\u793a\u306b\u57fa\u3065\u304d\u3001\u65b0\u3057\u3044\u753b\u50cf\u3084\u6587\u7ae0\u306a\u3069\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u81ea\u52d5\u3067\u751f\u6210\u3059\u308bAI\u6280\u8853\u3092\u6307\u3057\u307e\u3059\u3002\u3053\u306e\u6280\u8853\u306f\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3044\u3066\u3082\u5fdc\u7528\u3055\u308c\u3066\u304a\u308a\u3001FAQ\u306e\u4f5c\u6210\u3084\u9867\u5ba2\u3078\u306e\u30e1\u30fc\u30eb\u8fd4\u4fe1\u6587\u306e\u81ea\u52d5\u4f5c\u6210\u306a\u3069\u3001\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u52b9\u7387\u5316\u306b\u5927\u304d\u304f\u8ca2\u732e\u3057\u3066\u3044\u307e\u3059\u3002\u751f\u6210AI\u306f\u3001\u30d7\u30ed\u30f3\u30d7\u30c8\u3068\u547c\u3070\u308c\u308b\u7c21\u6f54\u306a\u6307\u793a\u304b\u3089\u3001\u5fc5\u8981\u306a\u60c5\u5831\u3084\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u77ac\u6642\u306b\u4f5c\u308a\u51fa\u3059\u3053\u3068\u304c\u53ef\u80fd\u3067\u3042\u308a\u3001\u3053\u308c\u306b\u3088\u308a\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u4f5c\u696d\u8ca0\u62c5\u304c\u8efd\u6e1b\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"581\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3066\u3099\u306e\u751f\u6210AI\u6d3b\u7528-1024x581.jpeg\" alt=\"\" class=\"wp-image-3491\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3066\u3099\u306e\u751f\u6210AI\u6d3b\u7528-1024x581.jpeg 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3066\u3099\u306e\u751f\u6210AI\u6d3b\u7528-300x170.jpeg 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3066\u3099\u306e\u751f\u6210AI\u6d3b\u7528-768x435.jpeg 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3066\u3099\u306e\u751f\u6210AI\u6d3b\u7528.jpeg 1171w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>\u3055\u3089\u306b\u3001\u751f\u6210AI\u306f\u30c7\u30fc\u30bf\u5206\u6790\u306e\u5206\u91ce\u306b\u304a\u3044\u3066\u3082\u753b\u671f\u7684\u306a\u9032\u6b69\u3092\u3082\u305f\u3089\u3057\u3066\u304a\u308a\u3001\u5f93\u6765\u306f\u5c02\u9580\u7684\u306a\u7d71\u8a08\u5b66\u306e\u77e5\u8b58\u3084\u30d7\u30ed\u30b0\u30e9\u30df\u30f3\u30b0\u30b9\u30ad\u30eb\u3092\u5fc5\u8981\u3068\u3057\u305f\u5206\u6790\u4f5c\u696d\u304c\u3001\u81ea\u7136\u8a00\u8a9e\u306e\u30af\u30a8\u30ea\u306b\u3088\u3063\u3066\u884c\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30c7\u30fc\u30bf\u30b5\u30a4\u30a8\u30f3\u30c6\u30a3\u30b9\u30c8\u306a\u3069\u306b\u983c\u3089\u305a\u3068\u3082\u3001\u73fe\u5834\u3067\u9ad8\u5ea6\u306a\u5206\u6790\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3057\u304b\u3057\u3001\u751f\u6210AI\u306e\u6d3b\u7528\u306b\u306f\u8ab2\u984c\u3082\u5b58\u5728\u3057\u307e\u3059\u3002\u7279\u306b\u3001\u751f\u6210\u3055\u308c\u308b\u5185\u5bb9\u306e\u6b63\u78ba\u6027\u304c\u4e00\u5b9a\u3067\u306f\u306a\u3044\u305f\u3081\u3001\u9867\u5ba2\u3068\u306e\u76f4\u63a5\u7684\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u304a\u3044\u3066\u306f\u3001\u4eba\u9593\u306b\u3088\u308b\u6700\u7d42\u7684\u306a\u30c1\u30a7\u30c3\u30af\u304c\u91cd\u8981\u3068\u306a\u308a\u307e\u3059\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001\u751f\u6210AI\u306e\u80fd\u529b\u3092\u6700\u5927\u9650\u306b\u6d3b\u7528\u3057\u3064\u3064\u3001\u305d\u306e\u9650\u754c\u3092\u7406\u89e3\u3057\u3001\u9069\u5207\u306a\u76e3\u8996\u3068\u7ba1\u7406\u3092\u884c\u3046\u3053\u3068\u304c\u3001\u52b9\u679c\u7684\u306a\u5229\u7528\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u751f\u6210AI\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/3062\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=3498\" target=\"_blank\" rel=\"noopener\" title=\"\">\u3053\u3061\u3089<\/a>\u306e\u8a18\u4e8b\u3067\u3082\u8a73\u7d30\u3092\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BCDX%E3%81%AE%E5%AE%9F%E7%8F%BE%E3%81%AB%E5%90%91%E3%81%91%E3%81%9F%E3%82%B9%E3%83%86%E3%83%83%E3%83%97\"><\/span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fcDX\u306e\u5b9f\u73fe\u306b\u5411\u3051\u305f\u30b9\u30c6\u30c3\u30d7<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306eDX\u5b9f\u73fe\u306b\u5411\u3051\u305f\u30b9\u30c6\u30c3\u30d7\u306f\u3001\u6226\u7565\u306e\u7b56\u5b9a\u304b\u3089\u59cb\u307e\u308a\u3001\u73fe\u72b6\u306e\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u5206\u6790\u30fb\u898b\u76f4\u3057\u3001\u5fc5\u8981\u306a\u6280\u8853\u306e\u9078\u5b9a\u30fb\u5c0e\u5165\u3001\u305d\u3057\u3066\u7d99\u7d9a\u7684\u306a\u5206\u6790\u3068\u6539\u5584\u306a\u3069\u304c\u5fc5\u8981\u3067\u3059\u3002\u3053\u306e\u7ae0\u3067\u306f\u5404\u30b9\u30c6\u30c3\u30d7\u306b\u3064\u3044\u3066\u8a73\u7d30\u3092\u8aac\u660e\u3057\u307e\u3059\u3002<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"642\" height=\"619\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/dx_step.jpg\" alt=\"\" class=\"wp-image-5143\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/dx_step.jpg 642w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/02\/dx_step-300x289.jpg 300w\" sizes=\"(max-width: 642px) 100vw, 642px\" \/><\/figure>\n<\/div>\n\n\n<h3 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