{"id":355,"date":"2022-06-10T14:51:39","date_gmt":"2022-06-10T05:51:39","guid":{"rendered":"https:\/\/callcenternavi.jp\/connenavi\/?post_type=news&#038;p=355"},"modified":"2026-03-02T17:43:37","modified_gmt":"2026-03-02T08:43:37","slug":"%e3%82%b3%e3%83%bc%e3%83%ab%e3%82%bb%e3%83%b3%e3%82%bf%e3%83%bc%e3%82%b7%e3%82%b9%e3%83%86%e3%83%a0%e3%81%aecti%e3%81%a8%e3%81%af%ef%bc%9f%e5%b0%8e%e5%85%a5%e3%83%9d%e3%82%a4%e3%83%b3%e3%83%88","status":"publish","type":"news","link":"https:\/\/callcenternavi.jp\/connenavi\/note\/355\/","title":{"rendered":"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306eCTI\u3068\u306f\uff1f\u30b7\u30b9\u30c6\u30e05\u9078\u3068\u30e1\u30ea\u30c3\u30c8\u30fb\u5c0e\u5165\u30dd\u30a4\u30f3\u30c8\u3092\u5fb9\u5e95\u89e3\u8aac"},"content":{"rendered":"\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u306eCTI\u306f\u3001\u8907\u96d1\u306b\u306a\u3063\u305f\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u3067\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3084\u52b9\u7387\u5316\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306b\u5fc5\u9808\u3068\u3082\u3044\u3048\u308b\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002\u3057\u304b\u3057\u3001CTI\u306b\u306f\u3069\u306e\u3088\u3046\u306a\u3082\u306e\u304c\u3042\u308b\u306e\u304b\u3001\u3069\u306e\u3088\u3046\u306b\u5c0e\u5165\u3092\u3059\u308c\u3070\u3088\u3044\u306e\u304b\u3067\u60a9\u307e\u308c\u308b\u65b9\u3082\u591a\u3044\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4eca\u56de\u306f\u305d\u3093\u306aCTI\u30b7\u30b9\u30c6\u30e0\u306b\u3064\u3044\u3066\u3001\u6982\u8981\u3084\u5c0e\u5165\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3001\u5c0e\u5165\u6642\u306e\u30dd\u30a4\u30f3\u30c8\u3001\u6700\u5f8c\u306b\u5f0a\u793e\u304c\u304a\u3059\u3059\u3081\u3059\u308bCTI\u30b7\u30b9\u30c6\u30e0\u30925\u3064\u7d39\u4ecb\u3057\u307e\u3059\u3002CTI\u3092\u691c\u8a0e\u3059\u308b\u4e0a\u3067\u5fc5\u8981\u306a\u6700\u4f4e\u9650\u306e\u77e5\u8b58\u3092\u7db2\u7f85\u7684\u306b\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u3054\u4e00\u8aad\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<div class=\"cta_area\">\n  <p class=\"cta_ttl\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u306b\u304a\u56f0\u308a\u306e\u3054\u62c5\u5f53\u8005\u69d8<\/p>\n  <p class=\"cta_text\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u3084\u4eba\u6750\u306e\u63a1\u7528\u30fb\u5b9a\u7740\u306b\u8ab2\u984c\u3092\u304a\u6301\u3061\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u304b\u3002\n\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u7279\u531625\u5e74\u4ee5\u4e0a\u306e\u5b9f\u7e3e\u3092\u3082\u3068\u306b\u3001\u4eba\u6750\u78ba\u4fdd\u304b\u3089\u904b\u7528\u8a2d\u8a08\u307e\u3067\u4e00\u8cab\u3057\u3066\u652f\u63f4\u3057\u307e\u3059\u3002\u8cb4\u793e\u306e\u72b6\u6cc1\u306b\u5408\u308f\u305b\u305f\u6700\u9069\u306a\u4f53\u5236\u3092\u3054\u63d0\u6848\u3044\u305f\u3057\u307e\u3059\u3002\n\u3054\u76f8\u8ac7\u30fb\u304a\u898b\u7a4d\u308a\u306f\u7121\u6599\u3067\u3059\u3002\u307e\u305a\u306f\u30b5\u30fc\u30d3\u30b9\u6982\u8981\u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<\/p>\n  <p class=\"cta_btn\">\n    <a href=\"https:\/\/willof-work.co.jp\/corp\/service\/officework\/?utm_source=connenavi&amp;utm_medium=button&amp;utm_campaign=coservice&amp;utm_term=355_1\" target=\"_blank\" rel=\"noopener\">WILLOF\u306e\u30b5\u30fc\u30d3\u30b9\u306f\u3053\u3061\u3089<\/a>\n  <\/p>\n<\/div>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">TOPICS<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/355\/#CTI%E3%81%A8%E3%81%AF\" >CTI\u3068\u306f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/355\/#CTI%E3%81%AE%E7%A8%AE%E9%A1%9E\" >CTI\u306e\u7a2e\u985e<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/355\/#CTI%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E3%81%AE%E6%A9%9F%E8%83%BD\" >CTI\u30b7\u30b9\u30c6\u30e0\u306e\u6a5f\u80fd<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/355\/#CTI%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E5%B0%8E%E5%85%A5%E3%81%AE%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\" >CTI\u30b7\u30b9\u30c6\u30e0\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/355\/#CTI%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E5%B0%8E%E5%85%A5%E3%81%AE%E6%B3%A8%E6%84%8F%E7%82%B9\" >CTI\u30b7\u30b9\u30c6\u30e0\u5c0e\u5165\u306e\u6ce8\u610f\u70b9<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/355\/#%E5%B0%8E%E5%85%A5%E6%99%82%E3%81%AE%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88\" >\u5c0e\u5165\u6642\u306e\u30dd\u30a4\u30f3\u30c8<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/355\/#%E3%81%8A%E3%81%99%E3%81%99%E3%82%81%E3%81%AECTI%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A05%E9%81%B8%EF%BC%9C%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89%E5%9E%8B%EF%BC%9E\" >\u304a\u3059\u3059\u3081\u306eCTI\u30b7\u30b9\u30c6\u30e05\u9078\uff1c\u30af\u30e9\u30a6\u30c9\u578b\uff1e<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/355\/#%E3%81%BE%E3%81%A8%E3%82%81\" >\u307e\u3068\u3081<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"CTI%E3%81%A8%E3%81%AF\"><\/span>CTI\u3068\u306f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><mark>CTI\uff08Computer Telephony Integration\uff09\u3068\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u5fc5\u8981\u306a\u96fb\u8a71\u3084FAX\u3092\u30d1\u30bd\u30b3\u30f3\u3068\u9023\u643a\u3055\u305b\u308b\u30b7\u30b9\u30c6\u30e0\u306e\u3053\u3068<\/mark>\u3067\u3059\u3002<\/p>\n\n\n\n<p>CTI\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u4e0a\u3067\u306e\u64cd\u4f5c\u3068\u96fb\u8a71\u306e\u52d5\u4f5c\u3092\u9023\u643a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u696d\u52d9\u52b9\u7387\u3092\u5927\u5e45\u306b\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u4f8b\u3048\u3070\u3001\u30e6\u30fc\u30b6\u30fc\u756a\u53f7\u306b\u7d10\u3065\u3044\u305f\u9867\u5ba2\u60c5\u5831\u3092\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u7d20\u65e9\u304f\u9023\u643a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u305f\u3081\u3001\u9867\u5ba2\u5bfe\u5fdc\u3092\u30b9\u30d4\u30fc\u30c7\u30a3\u30fc\u304b\u3064\u52b9\u7387\u7684\u306b\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30b7\u30b9\u30c6\u30e0\u306b\u306f\u3001CTI\u4ee5\u5916\u306b\u3082\u9867\u5ba2\u60c5\u5831\u306e\u53c2\u7167\u3084\u305d\u306e\u5fdc\u5bfe\u8a18\u9332\u3092\u7ba1\u7406\u3059\u308b<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2475\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=355\" target=\"_blank\" rel=\"noopener\" title=\"\">CRM\u30b7\u30b9\u30c6\u30e0<\/a>\u3084\u3001\u30ca\u30ec\u30c3\u30b8\u3092\u7ba1\u7406\u3059\u308b<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2475\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=355\" target=\"_blank\" rel=\"noopener\" title=\"\">FAQ\u30b7\u30b9\u30c6\u30e0<\/a>\u306a\u3069\u304c\u3042\u308a\u307e\u3059\u304c\u3001CTI\u306f\u3053\u308c\u3089\u3068\u9023\u643a\u3059\u308b\u4e0a\u3067\u3082\u91cd\u8981\u306a\u5f79\u5272\u3092\u679c\u305f\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"CTI%E3%81%AE%E7%A8%AE%E9%A1%9E\"><\/span>CTI\u306e\u7a2e\u985e<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>CTI\u306e\u7a2e\u985e\u3068\u3057\u3066\u306f\u3001\u5927\u304d\u304f\u5206\u3051\u3066\u30af\u30e9\u30a6\u30c9\u578b\u3068\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u578b\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u308c\u305e\u308c\u306e\u7279\u5fb4\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n<table style=\"border-collapse: collapse; width: 100%; height: 680px;\">\n<tbody>\n<tr style=\"height: 68px;\">\n<td style=\"width: 18.0952%; background-color: #31529c; text-align: center; height: 68px;\">\n<p><strong><span style=\"color: #ffffff;\">\u9805\u76ee<\/span><\/strong><\/p>\n<\/td>\n<td style=\"width: 38.2142%; background-color: #31529c; text-align: center; height: 68px;\">\n<p><strong><span style=\"color: #ffffff;\">\u30af\u30e9\u30a6\u30c9\u578b<\/span><\/strong><\/p>\n<\/td>\n<td style=\"width: 43.6905%; background-color: #31529c; text-align: center; height: 68px;\"><strong><span style=\"color: #ffffff;\">\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u578b<\/span><\/strong><\/td>\n<\/tr>\n<tr style=\"height: 68px;\">\n<td class=\"wp-block-table__cell-content\" style=\"width: 18.0952%; background-color: #d3dcf5; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\n<p><strong>\u5b9a\u7fa9<\/strong><\/p>\n<\/div>\n<\/td>\n<td class=\"wp-block-table__cell-content\" style=\"width: 38.2142%; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\u30af\u30e9\u30a6\u30c9\u4e0a\u306eCTI\u30b7\u30b9\u30c6\u30e0\u3092\u5229\u7528\u00a0<\/div>\n<\/td>\n<td class=\"wp-block-table__cell-content\" style=\"width: 43.6905%; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\u81ea\u793e\u306b\u30b5\u30fc\u30d0\u30fc\u3092\u8a2d\u7f6e\u3057CTI\u30b7\u30b9\u30c6\u30e0\u3092\u5229\u7528<\/div>\n<\/td>\n<\/tr>\n<tr style=\"height: 68px;\">\n<td class=\"wp-block-table__cell-content\" style=\"width: 18.0952%; background-color: #d3dcf5; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\n<p><strong>\u521d\u671f\u8cbb\u7528<\/strong><\/p>\n<\/div>\n<\/td>\n<td class=\"wp-block-table__cell-content\" style=\"width: 38.2142%; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\u521d\u671f\u8a2d\u5b9a\u8cbb\u7528<\/div>\n<\/td>\n<td class=\"wp-block-table__cell-content\" style=\"width: 43.6905%; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\u30a4\u30f3\u30d5\u30e9\/\u30b7\u30b9\u30c6\u30e0\u69cb\u7bc9\u8cbb\u7528<\/div>\n<\/td>\n<\/tr>\n<tr style=\"height: 68px;\">\n<td class=\"wp-block-table__cell-content\" style=\"width: 18.0952%; background-color: #d3dcf5; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\n<p><strong>\u904b\u7528\u8cbb\u7528<\/strong><\/p>\n<\/div>\n<\/td>\n<td class=\"wp-block-table__cell-content\" style=\"width: 38.2142%; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\u30e9\u30a4\u30bb\u30f3\u30b9\u8cbb\u7528<\/div>\n<\/td>\n<td class=\"wp-block-table__cell-content\" style=\"width: 43.6905%; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\u904b\u7528\u30fb\u4fdd\u5b88\u8cbb\u7528<\/div>\n<\/td>\n<\/tr>\n<tr style=\"height: 68px;\">\n<td class=\"wp-block-table__cell-content\" style=\"width: 18.0952%; background-color: #d3dcf5; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\n<p><strong>\u30a4\u30f3\u30d5\u30e9\u8a2d\u7f6e<\/strong><\/p>\n<\/div>\n<\/td>\n<td class=\"wp-block-table__cell-content\" style=\"width: 38.2142%; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\u4e0d\u8981<\/div>\n<\/td>\n<td class=\"wp-block-table__cell-content\" style=\"width: 43.6905%; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\u5fc5\u8981<\/div>\n<\/td>\n<\/tr>\n<tr style=\"height: 68px;\">\n<td class=\"wp-block-table__cell-content\" style=\"width: 18.0952%; background-color: #d3dcf5; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\n<p><strong>\u5c0e\u5165\u306e\u5bb9\u6613\u3055<\/strong><\/p>\n<\/div>\n<\/td>\n<td class=\"wp-block-table__cell-content\" style=\"width: 38.2142%; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\u6bd4\u8f03\u7684\u5bb9\u6613<\/div>\n<\/td>\n<td class=\"wp-block-table__cell-content\" style=\"width: 43.6905%; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\u8907\u96d1<\/div>\n<\/td>\n<\/tr>\n<tr style=\"height: 68px;\">\n<td class=\"wp-block-table__cell-content\" style=\"width: 18.0952%; background-color: #d3dcf5; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\n<p><strong>\u904b\u7528\u30fb\u4fdd\u5b88<\/strong><\/p>\n<\/div>\n<\/td>\n<td class=\"wp-block-table__cell-content\" style=\"width: 38.2142%; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\u30af\u30e9\u30a6\u30c9\u30d9\u30f3\u30c0\u30fc\u5074\u3067\u5b9f\u65bd<\/div>\n<\/td>\n<td class=\"wp-block-table__cell-content\" style=\"width: 43.6905%; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\u81ea\u793e\u3082\u3057\u304f\u306f\u30d9\u30f3\u30c0\u30fc\u3068\u5951\u7d04\u3057\u5b9f\u65bd<\/div>\n<\/td>\n<\/tr>\n<tr style=\"height: 68px;\">\n<td class=\"wp-block-table__cell-content\" style=\"width: 18.0952%; background-color: #d3dcf5; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\n<p><strong>\u62e1\u5f35\u6027<\/strong><\/p>\n<\/div>\n<\/td>\n<td class=\"wp-block-table__cell-content\" style=\"width: 38.2142%; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\u5bb9\u6613\u306b\u62e1\u5f35\u304c\u53ef\u80fd<\/div>\n<\/td>\n<td class=\"wp-block-table__cell-content\" style=\"width: 43.6905%; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\u62e1\u5f35\u6642\u306b\u30a4\u30f3\u30d5\u30e9\u5897\u5f37\u306a\u3069\u304c\u5fc5\u8981<\/div>\n<\/td>\n<\/tr>\n<tr style=\"height: 68px;\">\n<td class=\"wp-block-table__cell-content\" style=\"width: 18.0952%; background-color: #d3dcf5; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\n<p><strong>\u53ef\u7528\u6027<\/strong><\/p>\n<\/div>\n<\/td>\n<td class=\"wp-block-table__cell-content\" style=\"width: 38.2142%; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\u5197\u9577\u5316\u3055\u308c\u3066\u3044\u308b\u305f\u3081\u9ad8\u3044<\/div>\n<\/td>\n<td class=\"wp-block-table__cell-content\" style=\"width: 43.6905%; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\u5197\u9577\u5316\u3059\u308c\u3070\u9ad8\u3044\u304c\u30b3\u30b9\u30c8\u304c\u4e0a\u304c\u308b<\/div>\n<\/td>\n<\/tr>\n<tr style=\"height: 68px;\">\n<td class=\"wp-block-table__cell-content\" style=\"width: 18.0952%; background-color: #d3dcf5; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\n<p><strong>\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3<\/strong><\/p>\n<\/div>\n<\/td>\n<td class=\"wp-block-table__cell-content\" style=\"width: 38.2142%; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u7d4c\u7531\u306e\u5834\u5408\u30ea\u30b9\u30af\u3042\u308a<\/div>\n<\/td>\n<td class=\"wp-block-table__cell-content\" style=\"width: 43.6905%; text-align: center; height: 68px;\">\n<div class=\"block-editor-rich-text__editable rich-text\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" aria-label=\"\u672c\u6587\u30bb\u30eb\u306e\u30c6\u30ad\u30b9\u30c8\">\u9ad8\u3044<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n<h3 class=\"wp-block-heading\">\u30af\u30e9\u30a6\u30c9\u578b<\/h3>\n\n\n\n<p><mark>\u30af\u30e9\u30a6\u30c9\u578b\u306f\u3001\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u3092\u7d4c\u7531\u3057\u3066\u30af\u30e9\u30a6\u30c9\u4e0a\u306b\u5b58\u5728\u3059\u308bCTI\u30b7\u30b9\u30c6\u30e0\u3092\u5229\u7528\u3059\u308b\u65b9\u5f0f<\/mark>\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30af\u30e9\u30a6\u30c9\u578b\u3067\u306f\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u3092\u7d4c\u7531\u3057\u3066\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u305f\u3081\u3001\u30b5\u30fc\u30d0\u30fc\u7b49\u30a4\u30f3\u30d5\u30e9\u306e\u8a2d\u7f6e\u304c\u5fc5\u8981\u306a\u304f\u3001\u5c0e\u5165\u3059\u308b\u306e\u304c\u7c21\u5358\u3068\u3044\u3046\u7279\u5fb4\u304c\u3042\u308a\u307e\u3059\u3002\u30a4\u30f3\u30d5\u30e9\u306e\u8a2d\u7f6e\u304c\u5fc5\u8981\u306a\u3044\u305f\u3081\u3001\u521d\u671f\u8cbb\u7528\u3082\u5b89\u304f\u6291\u3048\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u30af\u30e9\u30a6\u30c9\u578b\u306e\u5834\u5408\u3001\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u3084\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u304c\u5bb9\u6613\u306b\u3067\u304d\u308b\u70b9\u3082\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3060\u3057\u3001\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u3092\u7d4c\u7531\u3059\u308b\u5206\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u9762\u306b\u30ea\u30b9\u30af\u304c\u4f34\u3046\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u578b\u306b\u6bd4\u3079\u308b\u3068\u3001\u81ea\u793e\u306b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u3065\u3089\u3044\u90e8\u5206\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u578b<\/h3>\n\n\n\n<p><mark>\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u578b\u306f\u3001\u81ea\u793e\u306b\u30b5\u30fc\u30d0\u30fc\u3092\u8a2d\u7f6e\u3057CTI\u30b7\u30b9\u30c6\u30e0\u3092\u5229\u7528\u3059\u308b\u65b9\u5f0f<\/mark>\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30af\u30e9\u30a6\u30c9\u578b\u3068\u306f\u9055\u3044\u3001\u81ea\u793e\u306e\u696d\u52d9\u5185\u5bb9\u3084\u5f62\u614b\u306b\u5fdc\u3058\u3066\u7d30\u304b\u304f\u8abf\u6574\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u81ea\u793e\u5185\u306b\u30b5\u30fc\u30d0\u30fc\u3092\u7f6e\u304d\u3001\u81ea\u793e\u306e\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u3092\u7d4c\u7531\u3057\u3066\u5229\u7528\u304c\u3067\u304d\u308b\u306e\u3067\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u9762\u3067\u5f37\u56fa\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3057\u304b\u3057\u3001\u81ea\u793e\u306b\u5c02\u7528\u306e\u6a5f\u5668\u3092\u8a2d\u7f6e\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u305f\u3081\u3001\u30af\u30e9\u30a6\u30c9\u578b\u3088\u308a\u3082\u5c0e\u5165\u6642\u306e\u30b3\u30b9\u30c8\u304c\u9ad8\u304f\u306a\u3063\u3066\u3057\u307e\u3044\u307e\u3059\u3002\u307e\u305f\u3001\u904b\u7528\u3084\u4fdd\u5b88\u3082\u5fc5\u8981\u3067\u3001\u81ea\u793e\u3067\u884c\u3046\u304b\u3001\u30d9\u30f3\u30c0\u30fc\u306b\u4f9d\u983c\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u30d9\u30f3\u30c0\u30fc\u306b\u4f9d\u983c\u3059\u308b\u5834\u5408\u306f\u4fdd\u5b88\u8cbb\u7528\u304c\u304b\u304b\u308b\u305f\u3081\u3001\u8003\u616e\u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"CTI%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E3%81%AE%E6%A9%9F%E8%83%BD\"><\/span>CTI\u30b7\u30b9\u30c6\u30e0\u306e\u6a5f\u80fd<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>CTI\u30b7\u30b9\u30c6\u30e0\u306b\u306f\u3055\u307e\u3056\u307e\u306a\u6a5f\u80fd\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u4e3b\u306a\u6a5f\u80fd\u306f\u4ee5\u4e0b\u3067\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u7740\u4fe1\u753b\u9762\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7<\/h4>\n\n\n\n<p><strong>\u7740\u4fe1\u6642\u306b\u3001\u767a\u4fe1\u8005\u756a\u53f7\u304b\u3089\u9867\u5ba2\u306e\u60c5\u5831\u3084\u904e\u53bb\u306e\u901a\u8a71\u5c65\u6b74\u3092\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u753b\u9762\u4e0a\u306b\u81ea\u52d5\u8868\u793a\u3059\u308b\u6a5f\u80fd<\/strong>\u3067\u3059\u3002\u3053\u306e\u6a5f\u80fd\u306b\u3088\u308a\u5373\u5ea7\u306b\u9867\u5ba2\u60c5\u5831\u3092\u78ba\u8a8d\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u52b9\u7387\u7684\u306a\u5fdc\u5bfe\u3084\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u81ea\u52d5\u30c0\u30a4\u30e4\u30eb<\/h4>\n\n\n\n<p><strong>\u30b7\u30b9\u30c6\u30e0\u306b\u767b\u9332\u3055\u308c\u305f\u30ea\u30b9\u30c8\u304b\u3089\u81ea\u52d5\u7684\u306b\u96fb\u8a71\u756a\u53f7\u3092\u9078\u629e\u3057\u3066\u30c0\u30a4\u30e4\u30eb\u3059\u308b\u6a5f\u80fd<\/strong>\u3067\u3059\u3002\u4e3b\u306b\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u3092\u52b9\u7387\u5316\u3059\u308b\u6a5f\u80fd\u3067\u3059\u3002\u624b\u52d5\u3067\u306e\u30c0\u30a4\u30e4\u30eb\u30df\u30b9\u3092\u524a\u6e1b\u3057\u3001\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u306e\u30b3\u30fc\u30eb\u52b9\u7387\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u30b3\u30fc\u30eb\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0<\/h4>\n\n\n\n<p><strong>\u7740\u4fe1\u30b3\u30fc\u30eb\u3092\u6700\u3082\u9069\u5207\u306a\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3084\u90e8\u9580\u306b\u81ea\u52d5\u7684\u306b\u632f\u308a\u5206\u3051\u308b\u6a5f\u80fd<\/strong>\u3067\u3059\u3002\u5f85\u3061\u6642\u9593\u306e\u524a\u6e1b\u3084\u9069\u5207\u306a\u62c5\u5f53\u8005\u3078\u306e\u8fc5\u901f\u306a\u5bfe\u5fdc\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u7e4b\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u30b3\u30fc\u30eb\u30ed\u30b0\u30fb\u5c65\u6b74\u306e\u8a18\u9332<\/h4>\n\n\n\n<p><strong>\u901a\u8a71\u306e\u8a73\u7d30\u3084\u5185\u5bb9\u3001\u6642\u9593\u3001\u65e5\u4ed8\u306a\u3069\u306e\u60c5\u5831\u3092\u8a18\u9332\u3059\u308b\u6a5f\u80fd<\/strong>\u3067\u3059\u3002\u9867\u5ba2\u5bfe\u5fdc\u306e\u30c8\u30ec\u30fc\u30b9\u3084\u901a\u8a71\u30c7\u30fc\u30bf\u306e\u5206\u6790\u304c\u5bb9\u6613\u3068\u306a\u308a\u3001\u30b5\u30fc\u30d3\u30b9\u6539\u5584\u306e\u305f\u3081\u306e\u30c7\u30fc\u30bf\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u901a\u8a71\u9332\u97f3<\/h4>\n\n\n\n<p><strong>\u901a\u8a71\u5185\u5bb9\u3092\u97f3\u58f0\u3068\u3057\u3066\u8a18\u9332\u3059\u308b\u6a5f\u80fd<\/strong>\u3067\u3059\u3002\u901a\u8a71\u8a18\u9332\u306f\u300c\u8a00\u3063\u305f\u30fb\u8a00\u308f\u306a\u3044\u300d\u3068\u3044\u3063\u305f\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u969b\u306e\u30a8\u30d3\u30c7\u30f3\u30b9\u306b\u306a\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3084\u54c1\u8cea\u4fdd\u8a3c\u306e\u305f\u3081\u306e\u6750\u6599\u3068\u3057\u3066\u5229\u7528\u3082\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u97f3\u58f0\u5fdc\u7b54\u30b7\u30b9\u30c6\u30e0 (IVR)<\/h4>\n\n\n\n<p><strong>\u9867\u5ba2\u306b\u81ea\u52d5\u3067\u97f3\u58f0\u30e1\u30cb\u30e5\u30fc\u3092\u63d0\u4f9b\u3057\u3001\u30ad\u30fc\u30d1\u30c3\u30c9\u306e\u5165\u529b\u3084\u97f3\u58f0\u8a8d\u8b58\u306b\u3088\u3063\u3066\u5fdc\u7b54\u3059\u308b\u6a5f\u80fd<\/strong>\u3067\u3059\u3002\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u4ecb\u5165\u306a\u3057\u306b\u9867\u5ba2\u306e\u8981\u6c42\u3092\u51e6\u7406\u3059\u308b\u3053\u3068\u3067\u3001\u30b3\u30b9\u30c8\u524a\u6e1b\u3068\u30b5\u30fc\u30d3\u30b9\u306e\u8fc5\u901f\u5316\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u25bcIVR\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u306f\u3053\u3061\u3089<br><\/strong>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/334\/\">IVR\uff08\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\u30b7\u30b9\u30c6\u30e0\uff09\u3068\u306f\u2502\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u6d3b\u7528\u30e1\u30ea\u30c3\u30c8\u3068\u5c0e\u5165\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u8aac<\/a>\u300d<br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/1417\/\">\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3068\u306f\uff5cIVR\u3068\u306e\u9055\u3044\u3084\u30e1\u30ea\u30c3\u30c8\u3001\u5c0e\u5165\u30dd\u30a4\u30f3\u30c8\u3092\u5fb9\u5e95\u89e3\u8aac<\/a>\u300d<\/p>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u5bfe\u5fdc<\/h4>\n\n\n\n<p><strong>\u96fb\u8a71\u3060\u3051\u3067\u306a\u304f\u3001\u30c1\u30e3\u30c3\u30c8\u3001\u30e1\u30fc\u30eb\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u306a\u3069\u306e\u7570\u306a\u308b\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u624b\u6bb5\u3068\u306e\u7d71\u5408\u3059\u308b\u6a5f\u80fd<\/strong>\u3067\u3059\u3002\u73fe\u5728\u306f\u96fb\u8a71\u306e\u30b7\u30f3\u30b0\u30eb\u30c1\u30e3\u30cd\u30eb\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u3001\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u5316\u304c\u9032\u3093\u3067\u304d\u3066\u304a\u308a\u3001\u305d\u308c\u3089\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u306b\u306a\u308b\u3068\u3001\u9867\u5ba2\u304c\u597d\u3080\u901a\u4fe1\u624b\u6bb5\u3067\u306e\u5bfe\u5fdc\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u304c\u898b\u8fbc\u3081\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u25bc\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u30fb\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u306f\u3053\u3061\u3089<\/strong><br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/4736\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u3068\u306f\uff1f\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3068\u306e\u9055\u3044\u3001\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3001\u5c0e\u5165\u30b9\u30c6\u30c3\u30d7\u3092\u89e3\u8aac<\/a>\u300d<br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2404\/?utm_source=connenavi&amp;utm_medium=textlink&amp;utm_campaign=note&amp;utm_term=355\">\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3068\u306f\uff1f\u30e1\u30ea\u30c3\u30c8\u3084\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u5c0e\u5165\u65b9\u6cd5\u3001\u6210\u529f\u4e8b\u4f8b\u3092\u89e3\u8aac<\/a>\u300d<br>\u300c<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/4758\/\">\u30af\u30ed\u30b9\u30c1\u30e3\u30cd\u30eb\u3068\u306f\uff1f\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3068\u306e\u9055\u3044\u3084\u30e1\u30ea\u30c3\u30c8\u30fb\u5c0e\u5165\u65b9\u6cd5\u3092\u89e3\u8aac<\/a>\u300d<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"CTI%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E5%B0%8E%E5%85%A5%E3%81%AE%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\"><\/span>CTI\u30b7\u30b9\u30c6\u30e0\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>CTI\u3092\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u306f\u696d\u52d9\u52b9\u7387\u5316\u3084\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306a\u3069\u591a\u5c90\u306b\u308f\u305f\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u696d\u52d9\u52b9\u7387\u5316\u304c\u3067\u304d\u308b<\/h3>\n\n\n\n<p>CTI\u306b\u306f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u3092\u52b9\u7387\u5316\u3059\u308b\u3055\u307e\u3056\u307e\u306a\u6a5f\u80fd\u304c\u3064\u3044\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4f8b\u3048\u3070\u3001\u7740\u4fe1\u753b\u9762\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u306f\u7740\u4fe1\u6642\u306b\u9867\u5ba2\u60c5\u5831\u3092\u5373\u6642\u306b\u8868\u793a\u304c\u3067\u304d\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u9867\u5ba2\u60c5\u5831\u3092\u78ba\u8a8d\u3059\u308b\u624b\u9593\u3092\u77ed\u7e2e\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u306a\u3069\u306f\u81ea\u52d5\u30c0\u30a4\u30e4\u30eb\u3092\u4f7f\u3048\u3070\u5927\u5e45\u306a\u696d\u52d9\u52b9\u7387\u5316\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002\u305d\u306e\u4ed6\u306b\u3001IVR\u3092\u5229\u7528\u3059\u308c\u3070\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3092\u4ecb\u3055\u305a\u3001\u81ea\u52d5\u7684\u306b\u5fdc\u5bfe\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u80fd\u529b\u306b\u983c\u3089\u305a\u696d\u52d9\u52b9\u7387\u5316\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u304c\u3067\u304d\u308b<\/h3>\n\n\n\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306f\u96fb\u8a71\u304c\u7e4b\u304c\u3063\u305f\u5f8c\u306e\u5fdc\u5bfe\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u9867\u5ba2\u306e\u554f\u3044\u5408\u308f\u305b\u304b\u3089\u89e3\u6c7a\u307e\u3067\u306b\u304b\u304b\u308b\u4f53\u9a13\u3059\u3079\u3066\u304c\u5f71\u97ff\u3057\u3066\u304d\u307e\u3059\u3002\u7279\u306b\u96fb\u8a71\u304c\u7e4b\u304c\u308b\u307e\u3067\u306e\u4f53\u9a13\u304c\u91cd\u8981\u3067\u3001\u96fb\u8a71\u304c\u3064\u306a\u304c\u308a\u306b\u304f\u3044\u72b6\u6cc1\u306f\u6700\u3082\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u640d\u306d\u308b\u539f\u56e0\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>CTI\u30b7\u30b9\u30c6\u30e0\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u547c\u91cf\u306e\u5206\u914d\u3092\u9069\u5207\u306b\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u3001\u7d50\u679c\u5fdc\u7b54\u6642\u9593\u3092\u77ed\u7e2e\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u30b3\u30fc\u30eb\u30ea\u30fc\u30ba\u30f3\u306b\u5408\u308f\u305b\u3066\u3001\u9069\u5207\u306a\u90e8\u7f72\u3001\u30b9\u30ad\u30eb\u3092\u6301\u3063\u305f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30b9\u30e0\u30fc\u30ba\u306b\u7e4b\u3050\u3053\u3068\u304c\u3067\u304d\u3001\u305f\u3089\u3044\u56de\u3057\u306b\u306a\u308b\u30ea\u30b9\u30af\u3082\u8efd\u6e1b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3055\u3089\u306b\u3001\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3068\u9023\u643a\u3059\u308b\u3053\u3068\u3067\u3001\u904e\u53bb\u306e\u554f\u3044\u5408\u308f\u305b\u8a18\u9332\u3092\u8868\u793a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u5316\u3055\u308c\u305f\u5bfe\u5fdc\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"CTI%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E5%B0%8E%E5%85%A5%E3%81%AE%E6%B3%A8%E6%84%8F%E7%82%B9\"><\/span>CTI\u30b7\u30b9\u30c6\u30e0\u5c0e\u5165\u306e\u6ce8\u610f\u70b9<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u3053\u306e\u3088\u3046\u306b\u3055\u307e\u3056\u307e\u306a\u30e1\u30ea\u30c3\u30c8\u306e\u3042\u308bCTI\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u304c\u3001\u5c0e\u5165\u306e\u969b\u306b\u6ce8\u610f\u3059\u3079\u304d\u70b9\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u5c0e\u5165\u6642\u306b\u7ba1\u7406\u8005\u30fb\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u7814\u4fee\u304c\u5fc5\u8981<\/h3>\n\n\n\n<p>CTI\u30b7\u30b9\u30c6\u30e0\u306b\u9650\u308a\u307e\u305b\u3093\u304c\u3001\u4f55\u304b\u65b0\u3057\u3044\u30b7\u30b9\u30c6\u30e0\u3092\u30bb\u30f3\u30bf\u30fc\u306b\u5c0e\u5165\u3059\u308b\u969b\u306b\u306f\u3001\u73fe\u5834\u3067\u5229\u7528\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u7814\u4fee\u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3002\u7279\u306bCTI\u30b7\u30b9\u30c6\u30e0\u306f\u5168\u54e1\u304c\u5fc5\u305a\u5229\u7528\u3059\u308b\u6a5f\u80fd\u3067\u3001\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3089\u306a\u3044\u3068\u696d\u52d9\u3092\u9042\u884c\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u30b7\u30b9\u30c6\u30e0\u306b\u306a\u308b\u305f\u3081\u3001\u5fc5\u305a\u73fe\u5834\u3067\u4f7f\u3044\u3053\u306a\u3057\u3066\u3082\u3089\u3046\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p><mark>\u8ab0\u304c\u7814\u4fee\u3092\u3059\u308b\u306e\u304b\u3001\u3069\u3053\u3067\u7814\u4fee\u3092\u3059\u308b\u306e\u304b\u3001\u7814\u4fee\u306e\u6642\u9593\u306f\u3068\u308c\u308b\u306e\u304b\u306a\u3069\u3001\u3042\u3089\u304b\u3058\u3081\u7814\u4fee\u306e\u8a08\u753b\u3092\u7acb\u3066\u3066\u304a\u304f\u5fc5\u8981\u304c\u3042\u308b\u70b9\u306f\u6ce8\u610f<\/mark>\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u65e2\u5b58\u306e\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u5909\u66f4\u304c\u5fc5\u8981<\/h3>\n\n\n\n<p>CTI\u30b7\u30b9\u30c6\u30e0\u306f\u305f\u3060\u5c0e\u5165\u3059\u308c\u3070\u3001\u52dd\u624b\u306b\u52b9\u7387\u5316\u3084\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u304c\u3067\u304d\u308b\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002CTI\u30b7\u30b9\u30c6\u30e0\u3092\u6d3b\u7528\u3059\u308b\u305f\u3081\u306b\u3082\u3001\u4eca\u3042\u308b\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u5909\u66f4\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u73fe\u5834\u306e\u7ba1\u7406\u8005\u3084\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u4e2d\u306b\u306f\u6163\u308c\u89aa\u3057\u3093\u3060\u3084\u308a\u65b9\u3092\u5909\u66f4\u3059\u308b\u3053\u3068\u306b\u62b5\u6297\u611f\u3092\u3082\u3064\u65b9\u3082\u3044\u308b\u3067\u3057\u3087\u3046\u3002\u305d\u3046\u3044\u3063\u305f\u65b9\u3005\u3078\u306e\u30b1\u30a2\u3084\u8aac\u5f97\u3082\u5fc5\u8981\u306b\u306a\u3063\u3066\u304d\u307e\u3059\u3002<mark>\u30b7\u30b9\u30c6\u30e0\u5c0e\u5165\u306f\u73fe\u5834\u306e\u7406\u89e3\u3082\u542b\u3081\u3066\u3001\u4e00\u4e38\u3068\u306a\u3063\u3066\u53d6\u308a\u7d44\u3080\u5fc5\u8981<\/mark>\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%B0%8E%E5%85%A5%E6%99%82%E3%81%AE%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88\"><\/span>\u5c0e\u5165\u6642\u306e\u30dd\u30a4\u30f3\u30c8<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u5b9f\u969b\u306bCTI\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308b\u969b\u306f\u3001\u4ee5\u4e0b3\u3064\u306e\u30dd\u30a4\u30f3\u30c8\u306b\u6ce8\u610f\u3057\u3066\u5c0e\u5165\u306e\u691c\u8a0e\u3092\u3057\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u81ea\u793e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u696d\u52d9\u5f62\u614b<\/h3>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u696d\u52d9\u5f62\u614b\u306f\u9867\u5ba2\u304b\u3089\u306e\u96fb\u8a71\u3092\u53d7\u3051\u4ed8\u3051\u308b\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u578b\u3068\u4f01\u696d\u304b\u3089\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u96fb\u8a71\u3092\u304b\u3051\u308b\u696d\u52d9\u306e\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u578b\u306e2\u3064\u306e\u7a2e\u985e\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p><mark>\u696d\u52d9\u5f62\u614b\u306b\u3088\u3063\u3066\u642d\u8f09\u3055\u308c\u3066\u3044\u308bCTI\u306e\u6a5f\u80fd\u306f\u9055\u3046\u3082\u306e\u304c\u3042\u308b\u306e\u3067\u3001\u81ea\u793e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u696d\u52d9\u5f62\u614b\u306b\u3042\u3063\u305fCTI\u3092\u5229\u7528<\/mark>\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30b7\u30b9\u30c6\u30e0\u306e\u9023\u52d5\u6027<\/h3>\n\n\n\n<p>CTI\u30b7\u30b9\u30c6\u30e0\u3068\u81ea\u793e\u3067\u3059\u3067\u306b\u4f7f\u3063\u3066\u3044\u308b\u30b7\u30b9\u30c6\u30e0\uff08\u57fa\u5e79\u30b7\u30b9\u30c6\u30e0\u3084CRM\uff09\u3068\u9023\u643a\u3067\u304d\u308b\u304b\u3069\u3046\u304b\u3092\u78ba\u8a8d\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u7279\u306b\u3001<mark>\u5229\u7528\u3057\u3066\u3044\u308b\u57fa\u5e79\u30b7\u30b9\u30c6\u30e0\u3084CRM\u304c\u81ea\u793e\u3067\u72ec\u81ea\u306b\u958b\u767a\u3057\u305f\u3082\u306e\u3060\u3068\u3001CTI\u30b7\u30b9\u30c6\u30e0\u3068\u9023\u643a\u3059\u308b\u306e\u306b\u65b0\u305f\u306a\u306b\u30b7\u30b9\u30c6\u30e0\u30a4\u30f3\u30c6\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u3057\u306a\u3044\u3068\u3044\u3051\u307e\u305b\u3093<\/mark>\u3002\u3053\u308c\u306b\u306f\u76f8\u5fdc\u306e\u8cbb\u7528\u304c\u304b\u304b\u308b\u305f\u3081\u3001\u5148\u306b\u30b7\u30b9\u30c6\u30e0\u7ba1\u7406\u3092\u3057\u3066\u3044\u308b\u90e8\u7f72\u3068\u9023\u643a\u3057\u306a\u304c\u3089\u8abf\u67fb\u3057\u3066\u304a\u304f\u3068\u3088\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30b5\u30dd\u30fc\u30c8\u4f53\u5236<\/h3>\n\n\n\n<p>\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u3092\u3057\u305f\u969b\u306f\u3001\u3046\u307e\u304f\u30b7\u30b9\u30c6\u30e0\u304c\u8d77\u52d5\u3057\u306a\u3044\u3053\u3068\u3084\u3001\u4ed6\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9023\u643a\u306b\u554f\u984c\u304c\u3042\u308b\u306a\u3069\u306e\u30c8\u30e9\u30d6\u30eb\u304c\u767a\u751f\u3059\u308b\u5834\u5408\u304c\u591a\u3005\u3042\u308a\u307e\u3059\u3002 <\/p>\n\n\n\n<p><mark>\u5c0e\u5165\u6642\u304b\u3089\u5c0e\u5165\u5f8c\u306e\u793e\u5185\u4f53\u5236\u306e\u69cb\u7bc9\u307e\u3067\u3057\u3063\u304b\u308a\u3068\u30b5\u30dd\u30fc\u30c8\u3057\u3066\u304f\u308c\u308b\u30d9\u30f3\u30c0\u30fc\u3092\u9078\u5b9a<\/mark>\u3059\u308b\u3053\u3068\u3067\u3001\u3053\u306e\u3088\u3046\u306a\u30c8\u30e9\u30d6\u30eb\u3092\u9632\u3052\u308b\u53ef\u80fd\u6027\u304c\u4e0a\u304c\u308a\u307e\u3059\u3002\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u306f\u4e8b\u524d\u306b\u78ba\u8a8d\u3057\u3066\u304a\u304f\u3053\u3068\u3092\u304a\u3059\u3059\u3081\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%81%8A%E3%81%99%E3%81%99%E3%82%81%E3%81%AECTI%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A05%E9%81%B8%EF%BC%9C%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89%E5%9E%8B%EF%BC%9E\"><\/span>\u304a\u3059\u3059\u3081\u306eCTI\u30b7\u30b9\u30c6\u30e05\u9078\uff1c\u30af\u30e9\u30a6\u30c9\u578b\uff1e<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u3053\u3053\u304b\u3089\u306f\u3001\u5f0a\u793e\u304c\u304a\u3059\u3059\u3081\u3059\u308bCTI\u30b7\u30b9\u30c6\u30e0\u30925\u3064\u7d39\u4ecb\u3057\u307e\u3059\u3002\u8fd1\u5e74\u306f\u5c0e\u5165\u306e\u5bb9\u6613\u3055\u304b\u3089\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u3067\u306f\u306a\u304f\u3001\u30af\u30e9\u30a6\u30c9\u578b\u304c\u9078\u3070\u308c\u308b\u50be\u5411\u306b\u3042\u308a\u3001\u4eca\u56de\u3082\u4e3b\u306b\u30af\u30e9\u30a6\u30c9\u578b\u306e\u30b7\u30b9\u30c6\u30e0\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">BIZTEL<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/biztel.jp\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1024\" height=\"448\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/06\/biztel-1024x448.jpg\" alt=\"\" class=\"wp-image-6214\" style=\"object-fit:cover\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/06\/biztel-1024x448.jpg 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/06\/biztel-300x131.jpg 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/06\/biztel-768x336.jpg 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/06\/biztel-1536x672.jpg 1536w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/06\/biztel.jpg 1745w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/biztel.jp\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u3010\u516c\u5f0f\u30b5\u30a4\u30c8\u306f\u3053\u3061\u3089\u3011<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<p>BIZTEL\u306f\u56fd\u5185\u30b7\u30a7\u30a2\u3067\u5727\u5012\u7684\u306a\u5b9f\u7e3e\u306e\u3042\u308bCTI\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002\u57fa\u672c\u6a5f\u80fd\u306f\u3082\u3061\u308d\u3093\u30aa\u30d7\u30b7\u30e7\u30f3\u6a5f\u80fd\u3082\u5145\u5b9f\u3057\u3066\u304a\u308a\u3001\u3042\u3089\u3086\u308b\u7528\u9014\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u91d1\u878d\u6a5f\u95a2\u3067\u3082\u591a\u304f\u63a1\u7528\u3055\u308c\u3066\u304a\u308a\u3001\u30af\u30e9\u30a6\u30c9\u578b\u3067\u4e0d\u5b89\u8996\u3055\u308c\u304c\u3061\u306a\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u9762\u306b\u3064\u3044\u3066\u3082\u5b89\u5fc3\u3057\u3066\u4f7f\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001CRM\u30b7\u30b9\u30c6\u30e0\u3068\u3057\u3066\u5229\u7528\u8005\u6570\u304c\u975e\u5e38\u306b\u591a\u3044\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u3068\u3082\u9023\u643a\u304c\u5bb9\u6613\u306b\u3067\u304d\u308b\u70b9\u3082\u9078\u3070\u308c\u308b\u7406\u7531\u3067\u3059\u3002<\/p>\n\n\n\n<p><strong>\u3010\u7279\u5fb4\u3011<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>2000\u793e\u3092\u8d85\u3048\u308b\u5c0e\u5165\u4f01\u696d\u6570\u3002\u56fd\u5185\u30b7\u30a7\u30a2No.1<\/li>\n\n\n\n<li>\u91d1\u878d\u6a5f\u95a2\u304c\u63a1\u7528\u3059\u308b\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\uff08\u30af\u30e9\u30a6\u30c9CTI\u3067\u56fd\u5185\u552f\u4e00FISC\u30fbPCI DSS\u306b\u5bfe\u5fdc\uff09<\/li>\n\n\n\n<li>Salesforce\u3092\u59cb\u3081\u3068\u3059\u308b\u5404\u7a2e\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9023\u643a\u3082\u7c21\u5358<\/li>\n<\/ul>\n\n\n\n<table style=\"border-collapse: collapse; width: 100%; height: 174px;\">\n<tbody>\n<tr style=\"height: 100px;\">\n<td style=\"width: 40.3571%; background-color: #31529c; height: 100px;\"><span style=\"color: #ffffff;\"><strong>\u8cbb\u7528<\/strong><\/span><\/td>\n<td style=\"width: 59.6429%; height: 100px;\">\n<p><a href=\"https:\/\/biztel.jp\/cs\/pricing\/\" target=\"_blank\" rel=\"noopener\">BIZTEL \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u6599\u91d1\u8868<\/a><br>\uff08BIZTEL \u516c\u5f0f\u30b5\u30a4\u30c8\u3088\u308a\uff09<\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 68px;\">\n<td style=\"width: 40.3571%; background-color: #31529c; height: 74px;\"><span style=\"color: #ffffff;\"><strong>CTI\u306e\u7a2e\u985e<\/strong><\/span><\/td>\n<td style=\"width: 59.6429%; height: 74px;\">\n<p>\u30af\u30e9\u30a6\u30c9\u578b<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">MiiTel<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/miitel.com\/jp\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1024\" height=\"453\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/03\/MiiTel-1024x453.jpg\" alt=\"\" class=\"wp-image-3683\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/03\/MiiTel-1024x453.jpg 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/03\/MiiTel-300x133.jpg 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/03\/MiiTel-768x340.jpg 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/03\/MiiTel-1536x680.jpg 1536w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2024\/03\/MiiTel.jpg 1879w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/miitel.com\/jp\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u3010\u516c\u5f0f\u30b5\u30a4\u30c8\u306f\u3053\u3061\u3089\u3011<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<p>MiiTel\u306f\u682a\u5f0f\u4f1a\u793eRevComm\u304c\u904b\u55b6\u3059\u308bCTI\u30b7\u30b9\u30c6\u30e0\u3067\u3001\u6700\u5927\u306e\u7279\u5fb4\u306f\u30c8\u30fc\u30af\u89e3\u6790AI\u304c\u6a19\u6e96\u642d\u8f09\u3055\u308c\u3066\u3044\u308b\u70b9\u3067\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u3082\u3061\u308d\u3093\u3001\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9\u306a\u3069\u306e\u7528\u9014\u3067\u306e\u5229\u7528\u3082\u591a\u304f\u3001AI\u306e\u97f3\u58f0\u89e3\u6790\u306b\u3088\u308a\u3001\u30c8\u30c3\u30d7\u55b6\u696d\u306e\u8a71\u3057\u65b9\u306e\u7279\u5fb4\u3092\u5206\u6790\u30fb\u53ef\u8996\u5316\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u3010\u7279\u5fb4\u3011<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u30c8\u30fc\u30af\u89e3\u6790AI\u304c\u6a19\u6e96\u3067\u642d\u8f09<\/li>\n\n\n\n<li>2000\u793e\u30015\u4e07\u4eba\u30e6\u30fc\u30b6\u30fc\u306b\u9078\u3070\u308c\u3066\u3044\u308b\u5b9f\u7e3e<\/li>\n\n\n\n<li>\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u3084\u6d3b\u7528\u652f\u63f4\u30bb\u30df\u30ca\u30fc<\/li>\n<\/ul>\n\n\n\n<table style=\"color: initial; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif; border-collapse: collapse; height: 142px; width: 100%;\">\n<tbody>\n<tr style=\"height: 100px;\">\n<td style=\"width: 42.1429%; background-color: #31529c; height: 74px;\"><span style=\"color: #ffffff;\"><strong>\u8cbb\u7528<\/strong><\/span><\/td>\n<td style=\"width: 57.8571%; height: 74px;\">\n<p>\u6708\u984d\u56fa\u5b9a\u8cbb\u7528\uff1a5,980\u5186\/ID\uff08\u7a0e\u629c\uff09\uff5e<br>\u521d\u671f\u8cbb\u7528\uff1a\u7121\u6599<\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 68px;\">\n<td style=\"width: 42.1429%; background-color: #31529c; height: 68px;\"><span style=\"color: #ffffff;\"><strong>CTI\u306e\u7a2e\u985e<\/strong><\/span><\/td>\n<td style=\"width: 57.8571%; height: 68px;\">\n<p>\u30af\u30e9\u30a6\u30c9\u578b<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Amazon Connect<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/aws.amazon.com\/jp\/connect\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1024\" height=\"567\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/06\/aws-1024x567.jpg\" alt=\"\" class=\"wp-image-6213\" style=\"width:auto;height:462px\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/06\/aws-1024x567.jpg 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/06\/aws-300x166.jpg 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/06\/aws-768x425.jpg 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/06\/aws.jpg 1464w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/aws.amazon.com\/jp\/connect\/\" target=\"_blank\" rel=\"noopener\" title=\"\u3010\u516c\u5f0f\u30b5\u30a4\u30c8\u306f\u3053\u3061\u3089\u3011\">\u3010\u516c\u5f0f\u30b5\u30a4\u30c8\u306f\u3053\u3061\u3089\u3011<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<p>Amazon Connect\u306f\u7c73\u56fd\u30a2\u30de\u30be\u30f3\u304c\u5c55\u958b\u3059\u308bAWS\uff08Amazon Web Service\uff09\u4e0a\u3067\u5c55\u958b\u3055\u308c\u3066\u3044\u308bCTI\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002\u7c73\u56fd\u306e\u30b5\u30fc\u30d3\u30b9\u3067\u3059\u304c\u3001\u3053\u3053\u6570\u5e74\u3067\u65e5\u672c\u56fd\u5185\u3067\u3082\u5229\u7528\u793e\u6570\u304c\u6025\u6fc0\u306b\u5897\u3048\u3066\u3044\u307e\u3059\u3002\u8cbb\u7528\u306f\u5f93\u91cf\u8ab2\u91d1\u3067\u5229\u7528\u3057\u305f\u5206\u3092\u652f\u6255\u3046\u5f62\u614b\u306b\u306a\u3063\u3066\u304a\u308a\u3001\u30bb\u30f3\u30bf\u30fc\u306b\u3088\u3063\u3066\u306f\u5927\u5e45\u306b\u30b3\u30b9\u30c8\u3092\u524a\u6e1b\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001AWS\u306f\u4e16\u754c\u4e2d\u3067\u6700\u3082\u5229\u7528\u3055\u308c\u3066\u3044\u308b\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u306e\u4e00\u3064\u3067\u6700\u9ad8\u6c34\u6e96\u306e\u6280\u8853\u3092\u6301\u3063\u3066\u3044\u307e\u3059\u3002AI\u3092\u4e2d\u5fc3\u306b\u65e5\u3005\u9032\u5316\u3059\u308b\u6a5f\u80fd\u304c\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3055\u308c\u3066\u3044\u304d\u3001\u9ad8\u5ea6\u306a\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u76ee\u6307\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u3010\u7279\u5fb4\u3011<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u5f93\u91cf\u8ab2\u91d1\u5236\u306e\u305f\u3081\u6700\u4f4e\u6708\u984d\u6599\u91d1\u3001\u9577\u671f\u5951\u7d04\u3001\u524d\u6255\u3044\u30e9\u30a4\u30bb\u30f3\u30b9\u6599\u304c\u4e0d\u8981<\/li>\n\n\n\n<li>AI \u3068 ML \u3092\u642d\u8f09\u3057\u305f\u30aa\u30fc\u30eb\u30a4\u30f3\u30ef\u30f3\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u69cb\u7bc9\u304c\u53ef\u80fd<\/li>\n\n\n\n<li>\u4e16\u754c\u6700\u9ad8\u6c34\u6e96\u306e\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u3067\u3042\u308bAWS\u306e\u3042\u3089\u3086\u308b\u6a5f\u80fd\u3068\u9023\u643a<\/li>\n<\/ul>\n\n\n\n<table style=\"border-collapse: collapse; width: 100%; height: 168px;\">\n<tbody>\n<tr style=\"height: 100px;\">\n<td style=\"width: 42.1429%; background-color: #31529c; height: 100px;\"><span style=\"color: #ffffff;\"><strong>\u8cbb\u7528<\/strong><\/span><\/td>\n<td style=\"width: 57.1429%; height: 100px;\">\n<p><a href=\"https:\/\/aws.amazon.com\/jp\/connect\/pricing\/\" target=\"_blank\" rel=\"noopener\">\u6599\u91d1\u8868<\/a>\uff08\u516c\u5f0f\u30b5\u30a4\u30c8\u3088\u308a\uff09<\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 68px;\">\n<td style=\"width: 42.1429%; background-color: #31529c; height: 68px;\"><span style=\"color: #ffffff;\"><strong>CTI\u306e\u7a2e\u985e<\/strong><\/span><\/td>\n<td style=\"width: 57.1429%; height: 68px;\">\u30af\u30e9\u30a6\u30c9\u578b<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"wp-block-heading\">Zendesk<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/www.zendesk.co.jp\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1024\" height=\"589\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/06\/zendesk-1024x589.jpg\" alt=\"\" class=\"wp-image-6212\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/06\/zendesk-1024x589.jpg 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/06\/zendesk-300x173.jpg 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/06\/zendesk-768x442.jpg 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/06\/zendesk.jpg 1315w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/www.zendesk.co.jp\/\" target=\"_blank\" rel=\"noopener\" title=\"\u3010\u516c\u5f0f\u30b5\u30a4\u30c8\u3088\u308a\u3011\">\u3010\u516c\u5f0f\u30b5\u30a4\u30c8\u306f\u3053\u3061\u3089\u3011<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<p>Zendesk\u3068\u306f\u30c7\u30f3\u30de\u30fc\u30af\u306e\u4f01\u696d\u304c\u958b\u767a\u3057\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3068\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u3092\u52b9\u7387\u7684\u306b\u884c\u3046\u305f\u3081\u306eCTI\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002\u3042\u3089\u3086\u308b\u30c1\u30e3\u30cd\u30eb\u306b\u63a5\u7d9a\u53ef\u80fd\u304b\u3064Zendesk\u5185\u3067\u306f\u30c1\u30b1\u30c3\u30c8\u3068\u3044\u3046\u5f62\u3067\u4e00\u3064\u306b\u307e\u3068\u3081\u3066\u7ba1\u7406\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u7d71\u5408\u578b\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306e\u6027\u8cea\u3092\u6301\u3061\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u30b3\u30fc\u30eb\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u30e1\u30fc\u30eb\u3084\u30c1\u30e3\u30c3\u30c8\u3082\u884c\u3063\u3066\u3044\u308b\u30bb\u30f3\u30bf\u30fc\u3067\u591a\u304f\u5c0e\u5165\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u3010\u7279\u5fb4\u3011<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u591a\u69d8\u306a\u30c1\u30e3\u30cd\u30eb\u3092\u540c\u3058\u30c1\u30b1\u30c3\u30c8\u3067\u7ba1\u7406\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u7d71\u5408\u578b\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0<\/li>\n\n\n\n<li>\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc\u3084\u9867\u5ba2\u3068\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u3068\u308c\u308b\u30c1\u30e3\u30c3\u30c8\u6a5f\u80fd\u3082\u642d\u8f09<\/li>\n\n\n\n<li>CTI\u306e\u6a5f\u80fd\u3060\u3051\u3067\u306a\u304f\u3001FAQ\u3084CRM\u3068\u3057\u3066\u3082\u6d3b\u7528\u53ef\u80fd<\/li>\n<\/ul>\n\n\n\n<table style=\"border-collapse: collapse; width: 100%; height: 169px;\">\n<tbody>\n<tr style=\"height: 100px;\">\n<td style=\"width: 40.3571%; background-color: #31529c; height: 95px;\"><span style=\"color: #ffffff;\"><strong>\u8cbb\u7528<\/strong><\/span><\/td>\n<td style=\"width: 59.6429%; height: 95px;\">\n<p><a href=\"https:\/\/www.zendesk.co.jp\/pricing\/\" target=\"_blank\" rel=\"noopener\">Zendesk Suite\u30d7\u30e9\u30f3\u6599\u91d1\u8868<\/a><br>\uff08Zendesk \u516c\u5f0f\u30b5\u30a4\u30c8\u3088\u308a\uff09<\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 68px;\">\n<td style=\"width: 40.3571%; background-color: #31529c; height: 74px;\"><span style=\"color: #ffffff;\"><strong>CTI\u306e\u7a2e\u985e<\/strong><\/span><\/td>\n<td style=\"width: 59.6429%; height: 74px;\">\n<p>\u30af\u30e9\u30a6\u30c9\u578b<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Infini Talk<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><a href=\"http:\/\/www.infinitalk.co.jp\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1024\" height=\"514\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/12\/infinitalk-1024x514.png\" alt=\"\" class=\"wp-image-1990\" style=\"width:768px;height:385px\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/12\/infinitalk-1024x514.png 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/12\/infinitalk-300x151.png 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/12\/infinitalk-768x385.png 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/12\/infinitalk-1536x771.png 1536w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2022\/12\/infinitalk.png 1861w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\"><a href=\"http:\/\/www.infinitalk.co.jp\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u3010\u516c\u5f0f\u30b5\u30a4\u30c8\u306f\u3053\u3061\u3089\u3011<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<p>InfiniTalk\u306f\u30b8\u30a7\u30a4\u30a8\u30e0\u30a8\u30b9\u30fb\u30e6\u30ca\u30a4\u30c6\u30c3\u30c9\u682a\u5f0f\u4f1a\u793e\u304c\u63d0\u4f9b\u3059\u308bCTI\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002\u30af\u30e9\u30a6\u30c9\u3067\u3082\u3001\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u3069\u3061\u3089\u3067\u3082\u5bfe\u5fdc\u304c\u3067\u304d\u307e\u3059\u3002CRM\u3001SMS\u3001\u30c1\u30e3\u30c3\u30c8\u30a2\u30d7\u30ea\u3001IVR\u3001\u901a\u8a71\u9332\u97f3\u3001\u30c6\u30ad\u30b9\u30c8\u5206\u6790\u306a\u3069\u306e\u6a5f\u80fd\u3092\u642d\u8f09\u3057\u3066\u304a\u308a\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3084\u53d7\u4ed8\u696d\u52d9\u3067\u591a\u304f\u652f\u6301\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u3010\u7279\u5fb4\u3011<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>PBX\u3084\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30b7\u30b9\u30c6\u30e0\u77e5\u8b58\u304c\u306a\u304f\u3066\u3082\u7c21\u5358\u306b\u4f7f\u3048\u308b\u64cd\u4f5c\u6027\u30fb\u8996\u8a8d\u6027<\/li>\n\n\n\n<li>48\u696d\u7a2e\u3001400\u793e\u300110,000\u5e2d\u4ee5\u4e0a\u306e\u5c0e\u5165\u5b9f\u7e3e<\/li>\n\n\n\n<li>\u5c0e\u5165\u6642\u304b\u3089\u5c0e\u5165\u5f8c\u307e\u3067\u306e\u4e01\u5be7\u306a\u30b5\u30dd\u30fc\u30c8\u4f53\u5236<\/li>\n<\/ul>\n\n\n\n<table style=\"color: initial; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif; border-collapse: collapse; height: 201px; width: 100%;\">\n<tbody>\n<tr style=\"height: 133px;\">\n<td style=\"width: 40.3571%; background-color: #31529c; height: 133px; text-align: center;\"><span style=\"color: #ffffff;\"><strong>\u8cbb\u7528<\/strong><\/span><\/td>\n<td style=\"width: 58.4524%; height: 133px;\">\n<p>\u30af\u30e9\u30a6\u30c9\u7248\uff1a<a href=\"https:\/\/www.infinitalk.co.jp\/cloud\" target=\"_blank\" rel=\"noopener\">\u6599\u91d1\u8868<\/a><br \/>\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u7248\uff1a<a href=\"https:\/\/www.infinitalk.co.jp\/on-premise\" target=\"_blank\" rel=\"noopener\">\u6599\u91d1\u8868<\/a><br \/>\uff08Infini Talk\u516c\u5f0f\u30b5\u30a4\u30c8\u3088\u308a\uff09<\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 68px;\">\n<td style=\"width: 40.3571%; background-color: #31529c; height: 68px; text-align: center;\"><span style=\"color: #ffffff;\"><strong>CTI\u306e\u7a2e\u985e<\/strong><\/span><\/td>\n<td style=\"width: 58.4524%; height: 68px;\">\u30af\u30e9\u30a6\u30c9\u578b\u30fb\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u578b<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%81%BE%E3%81%A8%E3%82%81\"><\/span>\u307e\u3068\u3081<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001\u73fe\u4ee3\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u306f\u6b20\u304b\u305b\u306a\u3044CTI\u30b7\u30b9\u30c6\u30e0\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u6700\u8fd1\u306eCTI\u306f\u591a\u6a5f\u80fd\u5316\u3057\u3066\u304a\u308a\u3001\u3055\u307e\u3056\u307e\u306a\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u5358\u306b\u96fb\u8a71\u696d\u52d9\u3092\u52b9\u7387\u5316\u3059\u308b\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u30c7\u30fc\u30bf\u5206\u6790\u3092\u5bb9\u6613\u306b\u3057\u305f\u308a\u3001\u4ed6\u30c1\u30e3\u30cd\u30eb\u3068\u306e\u7d71\u5408\u3092\u652f\u63f4\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>CTI\u30b5\u30fc\u30d3\u30b9\u306f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u6839\u5e79\u306b\u95a2\u308f\u308b\u30b7\u30b9\u30c6\u30e0\u3067\u3042\u308a\u3001\u624b\u8efd\u306b\u5c0e\u5165\u3057\u3084\u3059\u304f\u306a\u3063\u305f\u3068\u306f\u3044\u3048\u3001\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u5909\u66f4\u3084\u6559\u80b2\u30b3\u30b9\u30c8\u3092\u8003\u3048\u308b\u3068\u3001\u983b\u7e41\u306b\u5909\u3048\u308b\u3088\u3046\u306a\u30b7\u30b9\u30c6\u30e0\u3067\u3082\u3042\u308a\u307e\u305b\u3093\u3002\u305d\u306e\u305f\u3081\u3001\u81ea\u793e\u306e\u4eca\u306e\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u5408\u3063\u3066\u3044\u308b\u3053\u3068\u306f\u3082\u3061\u308d\u3093\u3001\u5c06\u6765\u7684\u306a\u5c55\u671b\u3082\u898b\u636e\u3048\u3066\u5c0e\u5165\u3092\u691c\u8a0e\u3059\u308b\u3053\u3068\u304c\u671b\u307e\u3057\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<div class=\"cta_area\">  <p class=\"cta_ttl\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u55b6\u8ab2\u984c\u3092\u304a\u6301\u3061\u306e\u3054\u62c5\u5f53\u8005\u69d8\u3078<\/p>  <p class=\"cta_text\">\u300c\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u4eba\u6750\u63a1\u7528\u304c\u306a\u304b\u306a\u304b\u3046\u307e\u304f\u3044\u304b\u306a\u3044\u300d\u300c\u5b9a\u7740\u7387\u3092\u3042\u3052\u305f\u3044\u300d\u300c\u751f\u7523\u6027\u3092\u9ad8\u3081\u305f\u3044\u300d\u3068\u304a\u60a9\u307f\u306e\u3054\u62c5\u5f53\u8005\u69d8\u3001\u307e\u305a\u306f\u304a\u6c17\u8efd\u306b\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\u306b\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5c02\u9580\u7279\u531625\u5e74\u4ee5\u4e0a\u3001\u5b9f\u7e3e\u591a\u6570\u306e\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\u304c\u3001\u304a\u5ba2\u69d8\u306e\u904b\u55b6\u8ab2\u984c\u306b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u306e\u3054\u63d0\u6848\u3092\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u307e\u3059\u3002\u3054\u76f8\u8ac7\u30fb\u304a\u898b\u7a4d\u308a\u306f\u7121\u6599\u3067\u3059\uff01\u4e0b\u8a18\u30dc\u30bf\u30f3\u3088\u308a\u304a\u6c17\u8efd\u306b\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u3002<\/p>\n  <p class=\"cta_btn\">\n    <a href=\"https:\/\/willof-work.co.jp\/corp\/contact\/officework\/?utm_source=connenavi&amp;utm_medium=button&amp;utm_campaign=contact&amp;utm_term=355_2\" target=\"_blank\" rel=\"noopener\">30\u79d2\u3067\u30ab\u30f3\u30bf\u30f3\u304a\u554f\u3044\u5408\u308f\u305b<\/a>\n  <\/p>\n<\/div>\n","protected":false},"featured_media":3716,"parent":0,"template":"","news_cat":[8,11,13,14],"news_genre":[],"writer":[69],"banner":[],"class_list":["post-355","news","type-news","status-publish","has-post-thumbnail","hentry","news_cat-system-introduction","news_cat-work-from-home","news_cat-productivity-improvement","news_cat-improving-customer-satisfaction","writer-connenavi"],"acf":[],"_links":{"self":[{"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/news\/355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/types\/news"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/media\/3716"}],"wp:attachment":[{"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/media?parent=355"}],"wp:term":[{"taxonomy":"news_cat","embeddable":true,"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/news_cat?post=355"},{"taxonomy":"news_genre","embeddable":true,"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/news_genre?post=355"},{"taxonomy":"writer","embeddable":true,"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/writer?post=355"},{"taxonomy":"banner","embeddable":true,"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/banner?post=355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}