{"id":5182,"date":"2025-01-31T23:31:50","date_gmt":"2025-01-31T14:31:50","guid":{"rendered":"https:\/\/callcenternavi.jp\/connenavi\/?post_type=news&#038;p=5182"},"modified":"2025-07-31T11:55:12","modified_gmt":"2025-07-31T02:55:12","slug":"%e3%82%b3%e3%83%bc%e3%83%ab%e3%82%bb%e3%83%b3%e3%82%bf%e3%83%bc%e3%81%a7%e3%81%ae%e6%84%9f%e6%83%85%e5%88%86%e6%9e%90%e3%81%a8%e3%81%af%ef%bc%9f%e5%9f%ba%e6%9c%ac%e7%9a%84%e3%81%aa%e4%bb%95%e7%b5%84","status":"publish","type":"news","link":"https:\/\/callcenternavi.jp\/connenavi\/note\/5182\/","title":{"rendered":"\u611f\u60c5\u5206\u6790\u3068\u306f\uff1f\u6d3b\u7528\u30e1\u30ea\u30c3\u30c8\u3084\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u6ce8\u76ee\u3055\u308c\u308b\u80cc\u666f\u3092\u89e3\u8aac"},"content":{"rendered":"\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001\u9867\u5ba2\u306e\u8a00\u8449\u3060\u3051\u3067\u306a\u304f\u300c<span style=\"text-decoration: underline;\">\u611f\u60c5<\/span>\u300d\u3092\u6b63\u78ba\u306b\u8aad\u307f\u53d6\u308b\u3053\u3068\u304c\u3001\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3084\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u306e\u8cea\u306b\u5927\u304d\u304f\u5f71\u97ff\u3057\u307e\u3059\u3002<br>\u305d\u3046\u3057\u305f\u4e2d\u3067\u6ce8\u76ee\u3092\u96c6\u3081\u3066\u3044\u308b\u306e\u304c\u300c<strong>\u611f\u60c5\u5206\u6790<\/strong>\u300d\u3067\u3059\u3002\u97f3\u58f0\u3084\u30c6\u30ad\u30b9\u30c8\u30c7\u30fc\u30bf\u3092\u3082\u3068\u306b\u3001\u9867\u5ba2\u304c\u62b1\u304f\u611f\u60c5\u3092\u6570\u5024\u5316\u30fb\u53ef\u8996\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u5bfe\u5fdc\u306e\u8cea\u3092\u5ba2\u89b3\u7684\u306b\u6349\u3048\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001\u611f\u60c5\u5206\u6790\u306e\u57fa\u672c\u7684\u306a\u5b9a\u7fa9\u3084\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u6ce8\u76ee\u3055\u308c\u308b\u80cc\u666f\u3001\u4ed5\u7d44\u307f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u6d3b\u7528\u30e1\u30ea\u30c3\u30c8\u3001\u3055\u3089\u306b\u5c0e\u5165\u6642\u306e\u6ce8\u610f\u70b9\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<br>\u611f\u60c5\u5206\u6790\u3092\u6d3b\u7528\u3057\u3066\u3001\u696d\u52d9\u306e\u52b9\u7387\u5316\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3092\u76ee\u6307\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">TOPICS<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" 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href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/5182\/#%E6%84%9F%E6%83%85%E5%88%86%E6%9E%90%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6%E3%81%AE%E3%81%BE%E3%81%A8%E3%82%81\" >\u611f\u60c5\u5206\u6790\u306b\u3064\u3044\u3066\u306e\u307e\u3068\u3081<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%84%9F%E6%83%85%E5%88%86%E6%9E%90%E3%81%A8%E3%81%AF%EF%BC%9F%E3%81%9D%E3%81%AE%E5%9F%BA%E6%9C%AC%E3%81%A8%E9%87%8D%E8%A6%81%E6%80%A7\"><\/span>\u611f\u60c5\u5206\u6790\u3068\u306f\uff1f\u305d\u306e\u57fa\u672c\u3068\u91cd\u8981\u6027<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u611f\u60c5\u5206\u6790\u3068\u306f\u3001<strong><mark>\u97f3\u58f0\u3084\u30c6\u30ad\u30b9\u30c8\u306a\u3069\u306e\u30c7\u30fc\u30bf\u3092\u89e3\u6790\u3057\u3001\u305d\u306e\u5185\u5bb9\u304c\u300c\u80af\u5b9a\u7684\u300d\u300c\u5426\u5b9a\u7684\u300d\u300c\u4e2d\u7acb\u7684\u300d\u306a\u3069\u3001\u3069\u306e\u611f\u60c5\u3092\u542b\u3093\u3067\u3044\u308b\u304b\u3092\u5224\u65ad\u3059\u308b\u6280\u8853<\/mark><\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u81ea\u7136\u8a00\u8a9e\u51e6\u7406\uff08NLP\uff09\u3084<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/4893\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30c6\u30ad\u30b9\u30c8\u30de\u30a4\u30cb\u30f3\u30b0<\/a>\u306a\u3069\u306eAI\u6280\u8853\u3092\u6d3b\u7528\u3057\u3066\u304a\u308a\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3001\u88fd\u54c1\u958b\u767a\u306a\u3069\u3001\u5e45\u5e83\u3044\u9818\u57df\u3067\u5c0e\u5165\u304c\u9032\u3093\u3067\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u7279\u306b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001\u9867\u5ba2\u3068\u306e\u901a\u8a71\u3084\u30c1\u30e3\u30c3\u30c8\u5185\u5bb9\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u5206\u6790\u3057\u3001\u5fdc\u5bfe\u306e\u6539\u5584\u3084<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/4278\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a<\/a>\u3092\u76ee\u6307\u3059\u305f\u3081\u306b\u7528\u3044\u3089\u308c\u308b\u30b1\u30fc\u30b9\u304c\u5897\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%A7%E6%84%9F%E6%83%85%E5%88%86%E6%9E%90%E3%81%8C%E6%B3%A8%E7%9B%AE%E3%81%95%E3%82%8C%E3%82%8B%E7%90%86%E7%94%B1\"><\/span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u611f\u60c5\u5206\u6790\u304c\u6ce8\u76ee\u3055\u308c\u308b\u7406\u7531<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u611f\u60c5\u5206\u6790\u304c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u3067\u6ce8\u76ee\u3055\u308c\u308b\u80cc\u666f\u306b\u306f\u3001\u4ee5\u4e0b4\u3064\u306e\u7406\u7531\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u304c\u6c42\u3081\u3089\u308c\u308b<\/strong><\/li>\n\n\n\n<li><strong>AI\u6280\u8853\u306e\u9032\u5316\u306b\u3088\u308b\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u5206\u6790\u306e\u5b9f\u73fe<\/strong><\/li>\n\n\n\n<li><strong>\u30c7\u30fc\u30bf\u6d3b\u7528\u306e\u9700\u8981\u5897\u52a0<\/strong><\/li>\n\n\n\n<li><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\uff08\u30ab\u30b9\u30cf\u30e9\uff09\u5bfe\u7b56\u306e\u5f37\u5316<\/strong><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u304c\u6c42\u3081\u3089\u308c\u308b<\/h4>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u4f01\u696d\u3068\u9867\u5ba2\u3092\u3064\u306a\u3050\u91cd\u8981\u306a\u63a5\u70b9\u3067\u3042\u308a\u3001\u305d\u306e\u5fdc\u5bfe\u54c1\u8cea\u306f\u9867\u5ba2\u6e80\u8db3\u5ea6\u306b\u76f4\u7d50\u3057\u307e\u3059\u3002\u9867\u5ba2\u306e\u611f\u60c5\u3092\u6b63\u78ba\u306b\u628a\u63e1\u3057\u3001\u72b6\u6cc1\u306b\u5fdc\u3058\u305f\u5bfe\u5fdc\u3092\u884c\u3046\u3053\u3068\u304c\u3001\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3084\u30c8\u30e9\u30d6\u30eb\u9632\u6b62\u306b\u6b20\u304b\u305b\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u611f\u60c5\u5206\u6790\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u52b9\u679c\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u9867\u5ba2\u306e\u4e0d\u6e80\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u691c\u77e5\u3057\u3001\u8fc5\u901f\u306a\u30d5\u30a9\u30ed\u30fc\u304c\u53ef\u80fd\u306b\u306a\u308b<\/strong><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/5064\/\" title=\"\">\u9867\u5ba2\u6e80\u8db3\u5ea6\uff08CS\uff09<\/a>\u3092\u6570\u5024\u5316\u3057\u3001\u5ba2\u89b3\u7684\u306a\u6539\u5584\u6307\u6a19\u3068\u3057\u3066\u6d3b\u7528\u3067\u304d\u308b<\/strong><\/li>\n\n\n\n<li><strong>\u5fdc\u5bfe\u5c65\u6b74\u3092\u6d3b\u7528\u3057\u305f\u6700\u9069\u306a\u5bfe\u5fdc\u306b\u3088\u308a\u3001\u30af\u30ec\u30fc\u30e0\u3084\u89e3\u7d04\u30ea\u30b9\u30af\u306e\u4f4e\u6e1b\u306b\u3064\u306a\u304c\u308b<\/strong><\/li>\n<\/ul>\n\n\n\n<p>\u7279\u306b\u7af6\u4e89\u306e\u6fc0\u3057\u3044\u696d\u754c\u3067\u306f\u3001\u3053\u3046\u3057\u305f\u611f\u60c5\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u5f37\u5316\u3084\u4f01\u696d\u6210\u9577\u306b\u3082\u8ca2\u732e\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">AI\u6280\u8853\u306e\u9032\u5316\u306b\u3088\u308b\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u5206\u6790\u306e\u5b9f\u73fe<\/h4>\n\n\n\n<p>\u8fd1\u5e74\u3001<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/259\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u97f3\u58f0\u8a8d\u8b58<\/a>\u3084\u81ea\u7136\u8a00\u8a9e\u51e6\u7406\uff08NLP\uff09\u3001\u6a5f\u68b0\u5b66\u7fd2\u306e\u6280\u8853\u304c\u5927\u304d\u304f\u9032\u5316\u3057\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u306e\u611f\u60c5\u5206\u6790\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u3088\u308a\u6b63\u78ba\u3067\u30b9\u30d4\u30fc\u30c7\u30a3\u306a\u9867\u5ba2\u5bfe\u5fdc\u304c\u5b9f\u73fe\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u901a\u8a71\u4e2d\u306e\u58f0\u306e\u30c8\u30fc\u30f3\u3084\u8a00\u8449\u9063\u3044\u304b\u3089\u3001\u9867\u5ba2\u306e\u611f\u60c5\u5909\u5316\u3092\u77ac\u6642\u306b\u691c\u51fa<\/strong><\/li>\n\n\n\n<li><strong>\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u611f\u60c5\u304c\u9ad8\u307e\u3063\u305f\u969b\u306b\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u30a2\u30e9\u30fc\u30c8\u3092\u51fa\u3057\u3066\u5bfe\u5fdc\u3092\u30b5\u30dd\u30fc\u30c8<\/strong><\/li>\n\n\n\n<li><strong>\u84c4\u7a4d\u3057\u305f\u611f\u60c5\u30c7\u30fc\u30bf\u3092\u3082\u3068\u306b\u3001AI\u304c\u6700\u9069\u306a\u5bfe\u5fdc\u30d5\u30ec\u30fc\u30ba\u3092\u63d0\u6848<\/strong><\/li>\n<\/ul>\n\n\n\n<p>\u3053\u3046\u3057\u305f\u6280\u8853\u306e\u6d3b\u7528\u306b\u3088\u308a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b\u3057\u306a\u304c\u3089\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u9ad8\u3044\u5fdc\u5bfe\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u30c7\u30fc\u30bf\u6d3b\u7528\u306e\u9700\u8981\u5897\u52a0<\/h4>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001\u901a\u8a71\u8a18\u9332\u3084\u30c1\u30e3\u30c3\u30c8\u30ed\u30b0\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u7d50\u679c\u306a\u3069\u3001\u65e5\u3005\u591a\u304f\u306e\u30c7\u30fc\u30bf\u304c\u84c4\u7a4d\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u5f93\u6765\u306f\u6d3b\u7528\u3057\u304d\u308c\u3066\u3044\u306a\u304b\u3063\u305f\u3053\u308c\u3089\u306e\u60c5\u5831\u3082\u3001\u611f\u60c5\u5206\u6790\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u5f62\u3067\u696d\u52d9\u6539\u5584\u306b\u6d3b\u304b\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u9867\u5ba2\u306e\u611f\u60c5\u3092\u6570\u5024\u5316\u3057\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5fdc\u5bfe\u54c1\u8cea\u3092\u53ef\u8996\u5316\u30fb\u6539\u5584<\/li>\n\n\n\n<li>\u611f\u60c5\u50be\u5411\u3092\u3082\u3068\u306bFAQ\u3084\u5bfe\u5fdc\u30b7\u30ca\u30ea\u30aa\u3092\u6700\u9069\u5316<\/li>\n\n\n\n<li>\u84c4\u7a4d\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b\u65bd\u7b56\u3092\u8a2d\u8a08<\/li>\n<\/ul>\n\n\n\n<p>\u5c5e\u4eba\u7684\u306a\u5bfe\u5fdc\u306b\u983c\u3089\u305a\u3001\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u305f\u5224\u65ad\u3092\u53ef\u80fd\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u30bb\u30f3\u30bf\u30fc\u5168\u4f53\u306e\u5bfe\u5fdc\u529b\u5411\u4e0a\u306b\u3082\u3064\u306a\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u30ab\u30b9\u30bf\u30de\u30fc\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\uff08\u30ab\u30b9\u30cf\u30e9\uff09\u5bfe\u7b56\u306e\u5f37\u5316<\/h4>\n\n\n\n<p>\u8fd1\u5e74\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306b\u304a\u3044\u3066\u3001<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/2238\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30ab\u30b9\u30bf\u30de\u30fc\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\uff08\u30ab\u30b9\u30cf\u30e9\uff09<\/a>\u306e\u554f\u984c\u304c\u6df1\u523b\u5316\u3057\u3066\u3044\u307e\u3059\u3002\u904e\u5ea6\u306a\u30af\u30ec\u30fc\u30e0\u3084\u66b4\u8a00\u3001\u7406\u4e0d\u5c3d\u306a\u8981\u6c42\u304c\u5897\u52a0\u3059\u308b\u4e2d\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30e1\u30f3\u30bf\u30eb\u30d8\u30eb\u30b9\u3092\u5b88\u308b\u305f\u3081\u306e\u5bfe\u7b56\u304c\u6c42\u3081\u3089\u308c\u3066\u3044\u307e\u3059\u3002<br>\u611f\u60c5\u5206\u6790\u3092\u6d3b\u7528\u3057\u305f\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b56\u3067\u306f\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u3082\u306e\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u653b\u6483\u7684\u306a\u8a00\u52d5\u306e\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u691c\u77e5<\/strong>\n<ul class=\"wp-block-list\">\n<li>\u901a\u8a71\u4e2d\u306e\u653b\u6483\u7684\u306a\u767a\u8a00\u3084\u8105\u8feb\u7684\u306a\u30c8\u30fc\u30f3\u3092\u8b58\u5225\u3057\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3084\u7ba1\u7406\u8005\u306b\u30a2\u30e9\u30fc\u30c8\u3092\u9001\u4fe1<\/li>\n\n\n\n<li>\u7279\u5b9a\u306e\u30ad\u30fc\u30ef\u30fc\u30c9\u304c\u691c\u51fa\u3055\u308c\u305f\u969b\u306b\u3001\u5bfe\u5fdc\u30ac\u30a4\u30c9\u30e9\u30a4\u30f3\u3092\u753b\u9762\u306b\u63d0\u793a<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u8efd\u6e1b\u3068\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u81ea\u52d5\u5316<\/strong>\n<ul class=\"wp-block-list\">\n<li>\u904e\u5ea6\u306a\u30af\u30ec\u30fc\u30e0\u304c\u767a\u751f\u3057\u305f\u5834\u5408\u3001\u7ba1\u7406\u8005\u3078\u5373\u6642<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/3006\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3<\/a><\/li>\n\n\n\n<li>\u30b9\u30c8\u30ec\u30b9\u306e\u304b\u304b\u308b\u901a\u8a71\u3092\u8a18\u9332\u30fb\u5206\u6790\u3057\u3001\u9069\u5207\u306a\u30b1\u30a2\u3084\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3092\u5b9f\u65bd<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\u30ab\u30b9\u30cf\u30e9\u5bfe\u7b56\u306e\u30c7\u30fc\u30bf\u84c4\u7a4d\u3068\u5bfe\u5fdc\u6539\u5584<\/strong>\n<ul class=\"wp-block-list\">\n<li>\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\u901a\u8a71\u306e\u50be\u5411\u3092\u5206\u6790\u3057\u3001\u4f01\u696d\u3068\u3057\u3066\u306e\u5bfe\u5fdc\u65b9\u91dd\u3092\u6700\u9069\u5316<\/li>\n\n\n\n<li>\u904e\u53bb\u306e\u4e8b\u4f8b\u3092\u57fa\u306b\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b\u3059\u308b\u5bfe\u7b56\u3092\u7b56\u5b9a<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p>\u611f\u60c5\u5206\u6790\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5fc3\u7406\u7684\u5b89\u5168\u6027\u3092\u9ad8\u3081\u308b\u3068\u540c\u6642\u306b\u3001\u96e2\u8077\u7387\u306e\u4f4e\u4e0b\u3084\u50cd\u304d\u3084\u3059\u3044\u8077\u5834\u3065\u304f\u308a\u306b\u3082\u3064\u306a\u304c\u308a\u307e\u3059\u3002<br>\u5358\u306a\u308b\u9867\u5ba2\u5bfe\u5fdc\u306e\u54c1\u8cea\u5411\u4e0a\u306b\u3068\u3069\u307e\u3089\u305a\u3001\u73fe\u5834\u5168\u4f53\u306e\u5b89\u5fc3\u611f\u3084\u7d44\u7e54\u306e\u6301\u7d9a\u6027\u3092\u652f\u3048\u308b\u6709\u52b9\u306a\u624b\u6bb5\u3068\u8a00\u3048\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%AB%E3%81%8A%E3%81%91%E3%82%8B%E6%84%9F%E6%83%85%E5%88%86%E6%9E%90%E3%81%AE%E4%BB%95%E7%B5%84%E3%81%BF\"><\/span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308b\u611f\u60c5\u5206\u6790\u306e\u4ed5\u7d44\u307f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E9%9F%B3%E5%A3%B0%E6%84%9F%E6%83%85%E5%88%86%E6%9E%90%E3%81%AE%E6%8A%80%E8%A1%93\"><\/span>\u97f3\u58f0\u611f\u60c5\u5206\u6790\u306e\u6280\u8853<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u97f3\u58f0\u611f\u60c5\u5206\u6790\u306f\u3001\u9867\u5ba2\u306e\u58f0\u306e\u30c8\u30fc\u30f3\u3084\u30d4\u30c3\u30c1\u3001\u8a71\u3059\u901f\u5ea6\u3001\u97f3\u91cf\u3068\u3044\u3063\u305f\u8981\u7d20\u3092\u89e3\u6790\u3057\u3001\u611f\u60c5\u3092\u7279\u5b9a\u3059\u308b\u6280\u8853\u3067\u3059\u3002AI\u3084\u6a5f\u68b0\u5b66\u7fd2\u3092\u6d3b\u7528\u3057\u3066\u3001\u97f3\u58f0\u30c7\u30fc\u30bf\u304b\u3089\u300c<strong>\u80af\u5b9a\u7684<\/strong>\u300d\u300c<strong>\u5426\u5b9a\u7684<\/strong>\u300d\u300c<strong>\u4e2d\u7acb\u7684<\/strong>\u300d\u306a\u611f\u60c5\u3092\u5206\u985e\u3057\u307e\u3059\u3002<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"795\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2025\/01\/emotional-analysis-audio-1-1024x795.png\" alt=\"\" class=\"wp-image-5195\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2025\/01\/emotional-analysis-audio-1-1024x795.png 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2025\/01\/emotional-analysis-audio-1-300x233.png 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2025\/01\/emotional-analysis-audio-1-768x596.png 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2025\/01\/emotional-analysis-audio-1.png 1172w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/www.userlocal.jp\/press\/20201119va\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u3010\u51fa\u5178\uff1a\u30e6\u30fc\u30b6\u30fc\u30ed\u30fc\u30ab\u30eb\u3000\u30d7\u30ec\u30b9\u30ea\u30ea\u30fc\u30b9\u3088\u308a\u3011<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<h4 class=\"wp-block-heading\">\u58f0\u306e\u30c8\u30fc\u30f3\uff08\u6291\u63da\uff09\u3068\u30d4\u30c3\u30c1\uff08\u97f3\u306e\u9ad8\u3055\uff09\u306e\u5206\u6790<\/h4>\n\n\n\n<p>\u58f0\u306e\u30c8\u30fc\u30f3\u3084\u30d4\u30c3\u30c1\uff08\u97f3\u306e\u9ad8\u3055\uff09\u306f\u3001\u611f\u60c5\u3092\u8aad\u307f\u53d6\u308b\u3046\u3048\u3067\u975e\u5e38\u306b\u91cd\u8981\u306a\u624b\u304c\u304b\u308a\u3068\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u9ad8\u3044\u58f0 \u00d7 \u6025\u6fc0\u306a\u30d4\u30c3\u30c1\u5909\u52d5 <strong>\u00d7<\/strong>\u901f\u3044\u8a71\u3057\u65b9<\/strong><br>\u7dca\u5f35\u3001\u6012\u308a\u3001\u8208\u596e\u72b6\u614b\u3092\u793a\u3059\u53ef\u80fd\u6027<\/li>\n\n\n\n<li><strong>\u4f4e\u3044\u58f0<strong><strong> \u00d7 <\/strong><\/strong>\u30d4\u30c3\u30c1\u5909\u52d5\u304c\u5c11\u306a\u3044<strong>\u00d7<\/strong>\u3086\u3063\u304f\u308a\u3068\u3057\u305f\u8a71\u3057\u65b9<\/strong><br>\u843d\u3061\u7740\u304d\u3001\u5b89\u5fc3\u3001\u6e80\u8db3\u306e\u8868\u308c<\/li>\n<\/ul>\n\n\n\n<p>\u9867\u5ba2\u306e\u58f0\u304c\u6025\u306b\u8352\u304f\u306a\u3063\u305f\u308a\u3001\u58f0\u306e\u9ad8\u3055\u304c\u4e0a\u304c\u3063\u305f\u308a\u3057\u305f\u5834\u5408\u3001\u4e0d\u6e80\u3084\u7126\u308a\u306a\u3069\u306e\u611f\u60c5\u304c\u9ad8\u307e\u3063\u3066\u3044\u308b\u3068\u5224\u65ad\u3067\u304d\u307e\u3059\u3002<br>\u9006\u306b\u3001\u30c8\u30fc\u30f3\u304c\u7a4f\u3084\u304b\u3067\u6291\u63da\u306e\u5c11\u306a\u3044\u58f0\u306f\u3001\u6e80\u8db3\u3057\u3066\u3044\u308b\u3001\u3082\u3057\u304f\u306f\u843d\u3061\u7740\u3044\u3066\u3044\u308b\u72b6\u614b\u3067\u3042\u308b\u3068\u898b\u306a\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u97f3\u58f0\u611f\u60c5\u5206\u6790\u3067\u306f\u3001\u3053\u3046\u3057\u305f\u97f3\u58f0\u306e\u7279\u5fb4\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u6570\u5024\u5316\u3057\u3001\u9867\u5ba2\u306e\u611f\u60c5\u3092\u53ef\u8996\u5316\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u5fdc\u5bfe\u4e2d\u306b\u9069\u5207\u306a\u5224\u65ad\u30fb\u5bfe\u5fdc\u304c\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u97f3\u91cf\u3068\u8a71\u3059\u901f\u5ea6\u306e\u5206\u6790<\/h4>\n\n\n\n<p>\u97f3\u91cf\u3084\u8a71\u3059\u901f\u5ea6\u3082\u3001\u9867\u5ba2\u306e\u611f\u60c5\u3092\u8aad\u307f\u53d6\u308b\u3046\u3048\u3067\u91cd\u8981\u306a\u6307\u6a19\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u5927\u304d\u306a\u97f3\u91cf \u00d7 \u901f\u3044\u8a71\u3057\u65b9<\/strong><br>\u6012\u308a\u30fb\u8208\u596e\u30fb\u4e0d\u5b89\u306a\u3069\u3001\u5f37\u3044\u30cd\u30ac\u30c6\u30a3\u30d6\u611f\u60c5\u3092\u793a\u5506<\/li>\n\n\n\n<li><strong>\u5c0f\u3055\u306a\u97f3\u91cf<strong> \u00d7 <\/strong>\u3086\u3063\u304f\u308a\u3068\u3057\u305f\u8a71\u3057\u65b9<\/strong><br>\u843d\u3061\u7740\u304d\u30fb\u5b89\u5fc3\u611f\u30fb\u6e80\u8db3\u306e\u72b6\u614b\u3092\u793a\u3059\u50be\u5411<\/li>\n<\/ul>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u901a\u5e38\u3088\u308a\u58f0\u304c\u5927\u304d\u304f\u306a\u308a\u3001\u8a71\u3059\u30b9\u30d4\u30fc\u30c9\u304c\u901f\u307e\u3063\u305f\u5834\u5408\u3001\u9867\u5ba2\u304c\u5f37\u3044\u4e0d\u6e80\u3084\u30af\u30ec\u30fc\u30e0\u3092\u62b1\u3048\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<br>\u3053\u3046\u3057\u305f\u5909\u5316\u3092AI\u304c\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u691c\u77e5\u3057\u3001\u300c<span style=\"text-decoration: underline;\">\u51b7\u9759\u306a\u5bfe\u5fdc\u3092\u4fc3\u3059\u30a2\u30e9\u30fc\u30c8<\/span>\u300d\u3092\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u9001\u308b\u3053\u3068\u3067\u3001\u30c8\u30e9\u30d6\u30eb\u306e\u65e9\u671f\u5bfe\u5fdc\u3084\u611f\u60c5\u306e\u6c88\u9759\u5316\u306b\u3064\u306a\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u30dd\u30fc\u30ba\uff08\u9593\uff09\u306e\u5206\u6790<\/h4>\n\n\n\n<p>\u4f1a\u8a71\u4e2d\u306e\u300c\u6c88\u9ed9\u300d\u3082\u3001\u9867\u5ba2\u306e\u611f\u60c5\u3092\u8aad\u307f\u53d6\u308b\u3046\u3048\u3067\u91cd\u8981\u306a\u8981\u7d20\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u9577\u3044\u6c88\u9ed9\uff085\u79d2\u4ee5\u4e0a\uff09<\/strong><br>\u56f0\u60d1\u3001\u4e0d\u5b89\u3001\u8003\u3048\u8fbc\u307f\u306a\u3069\u306e\u611f\u60c5\u3092\u793a\u3059\u53ef\u80fd\u6027<\/li>\n\n\n\n<li><strong>\u77ed\u304f\u983b\u7e41\u306a\u6c88\u9ed9<\/strong><br>\u7591\u5ff5\u3084\u4e0d\u6e80\u3001\u7d0d\u5f97\u611f\u306e\u6b20\u5982\u306a\u3069\u3092\u793a\u5506<\/li>\n<\/ul>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u56de\u7b54\u5f8c\u306b\u9867\u5ba2\u304c\u6570\u79d2\u9593\u9ed9\u308b\u5834\u9762\u3067\u306f\u3001\u300c<strong>\u8aac\u660e\u306b\u7d0d\u5f97\u3057\u3066\u3044\u306a\u3044<\/strong>\u300d\u300c<strong>\u4f55\u304b\u5f15\u3063\u304b\u304b\u3063\u3066\u3044\u308b<\/strong>\u300d\u3068\u3044\u3063\u305f\u30b5\u30a4\u30f3\u3067\u3042\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<br>\u611f\u60c5\u5206\u6790\u30b7\u30b9\u30c6\u30e0\u3067\u306f\u3001\u3053\u3046\u3057\u305f\u6c88\u9ed9\u306e\u30d1\u30bf\u30fc\u30f3\u3092\u691c\u51fa\u3057\u3001\u8ffd\u52a0\u8aac\u660e\u306e\u5fc5\u8981\u6027\u3092\u30a2\u30e9\u30fc\u30c8\u3067\u4f1d\u3048\u308b\u3053\u3068\u3067\u3001\u5bfe\u5fdc\u306e\u7cbe\u5ea6\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%86%E3%82%AD%E3%82%B9%E3%83%88%E6%84%9F%E6%83%85%E5%88%86%E6%9E%90%E3%81%AE%E6%8A%80%E8%A1%93\"><\/span>\u30c6\u30ad\u30b9\u30c8\u611f\u60c5\u5206\u6790\u306e\u6280\u8853<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u30c6\u30ad\u30b9\u30c8\u611f\u60c5\u5206\u6790\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u3084\u30e1\u30fc\u30eb\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u3001SNS\u6295\u7a3f\u306a\u3069\u306e\u30c6\u30ad\u30b9\u30c8\u30c7\u30fc\u30bf\u3092\u89e3\u6790\u3057\u3001\u611f\u60c5\u3092\u5224\u5225\u3059\u308b\u6280\u8853\u3067\u3059\u3002\u81ea\u7136\u8a00\u8a9e\u51e6\u7406\uff08NLP\uff09\u3092\u6d3b\u7528\u3057\u3001\u6587\u7ae0\u5185\u306e<strong>\u30dd\u30b8\u30c6\u30a3\u30d6<\/strong>\u30fb<strong>\u30cd\u30ac\u30c6\u30a3\u30d6<\/strong>\u30fb<strong>\u4e2d\u7acb<\/strong>\u3068\u3044\u3063\u305f\u611f\u60c5\u3092\u8b58\u5225\u30fb\u6570\u5024\u5316\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u5358\u8a9e\u5358\u4f4d\u306e\u4e00\u81f4\u3060\u3051\u3067\u306a\u304f\u3001\u6587\u8108\u3084\u8a9e\u8abf\u3092\u542b\u3081\u3066\u89e3\u6790\u3067\u304d\u308b\u306e\u304c\u7279\u5fb4\u3067\u3059\u3002<br>\u305f\u3068\u3048\u3070\u3001\u300c\u3059\u3054\u304f\u3044\u3044\u306d\uff01\u300d\u306f\u30dd\u30b8\u30c6\u30a3\u30d6\u3001\u300c\u3059\u3054\u304f\u9045\u3044\uff01\u300d\u306f\u30cd\u30ac\u30c6\u30a3\u30d6\u3068\u3044\u3063\u305f\u3088\u3046\u306b\u3001\u540c\u3058\u8a9e\u53e5\u3092\u542b\u3093\u3067\u3044\u3066\u3082\u610f\u5473\u5408\u3044\u306e\u9055\u3044\u3092\u8aad\u307f\u53d6\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<br>\u3053\u306e\u3088\u3046\u306a\u9ad8\u5ea6\u306a\u5206\u6790\u306b\u3088\u308a\u3001\u9867\u5ba2\u306e\u6f5c\u5728\u7684\u306a\u4e0d\u6e80\u3084\u671f\u5f85\u3092\u53ef\u8996\u5316\u3057\u3001\u3088\u308a\u7684\u78ba\u306a\u5bfe\u5fdc\u3084\u30b5\u30fc\u30d3\u30b9\u6539\u5584\u306b\u3064\u306a\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"737\" src=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2025\/01\/emotional-analysis-text-1-1024x737.png\" alt=\"\" class=\"wp-image-5196\" srcset=\"https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2025\/01\/emotional-analysis-text-1-1024x737.png 1024w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2025\/01\/emotional-analysis-text-1-300x216.png 300w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2025\/01\/emotional-analysis-text-1-768x553.png 768w, https:\/\/callcenternavi.jp\/connenavi\/wp-content\/uploads\/sites\/2\/2025\/01\/emotional-analysis-text-1.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/www.userlocal.jp\/press\/20190425at\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u3010\u51fa\u5178\uff1a\u30e6\u30fc\u30b6\u30fc\u30ed\u30fc\u30ab\u30eb\u3000\u30d7\u30ec\u30b9\u30ea\u30ea\u30fc\u30b9\u3088\u308a\u3011<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<h4 class=\"wp-block-heading\">\u30d5\u30ec\u30fc\u30ba\u306b\u3088\u308b\u5206\u6790<\/h4>\n\n\n\n<p>\u30c6\u30ad\u30b9\u30c8\u611f\u60c5\u5206\u6790\u3067\u306f\u3001\u9867\u5ba2\u306e\u767a\u8a00\u3084\u66f8\u304d\u8fbc\u307f\u306b\u542b\u307e\u308c\u308b\u30d5\u30ec\u30fc\u30ba\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u89e3\u6790\u3057\u3001\u9069\u5207\u306a\u5bfe\u5fdc\u306b\u3064\u306a\u3052\u308b\u305f\u3081\u306e\u6307\u6a19\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u300c<span style=\"text-decoration: underline;\">\u8fc5\u901f\u306a\u5bfe\u5fdc\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3057\u305f<\/span>\u300d\u3068\u3044\u3063\u305f\u6587\u306f\u3001<strong>\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u611f\u60c5<\/strong>\u3068\u3057\u3066\u5206\u985e\u3055\u308c\u307e\u3059\u3002<br>\u4e00\u65b9\u3067\u3001\u300c<span style=\"text-decoration: underline;\">\u5bfe\u5fdc\u304c\u9045\u304f\u3066\u4e0d\u6e80\u3067\u3059<\/span>\u300d\u306e\u3088\u3046\u306a\u30d5\u30ec\u30fc\u30ba\u306f\u3001<strong>\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u611f\u60c5<\/strong>\u3068\u3057\u3066\u8a18\u9332\u3055\u308c\u3001\u6ce8\u610f\u3092\u8981\u3059\u308b\u5fdc\u5bfe\u3068\u3057\u3066\u691c\u77e5\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u6587\u8108\u307e\u3067\u3092\u8003\u616e\u3057\u305f\u5206\u6790<\/h4>\n\n\n\n<p>\u611f\u60c5\u5206\u6790\u3067\u306f\u3001\u5358\u8a9e\u5358\u4f4d\u306e\u5224\u65ad\u3060\u3051\u3067\u306a\u304f\u3001\u6587\u7ae0\u5168\u4f53\u306e\u6587\u8108\u3092\u8aad\u307f\u53d6\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u7cbe\u5ea6\u306e\u9ad8\u3044\u5206\u985e\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<br>\u305f\u3068\u3048\u3070\u3001\u300c\u5bfe\u5fdc\u304c\u9045\u3044\u3051\u308c\u3069\u3001\u4e01\u5be7\u3067\u3088\u304b\u3063\u305f\u3067\u3059\u3002\u300d\u3068\u3044\u3046\u767a\u8a00\u306b\u306f\u300c\u9045\u3044\u300d\u3068\u3044\u3046\u5426\u5b9a\u7684\u306a\u8a9e\u53e5\u304c\u542b\u307e\u308c\u307e\u3059\u304c\u3001\u5168\u4f53\u3068\u3057\u3066\u306f\u4e2d\u7acb\u307e\u305f\u306f\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u8a55\u4fa1\u3068\u6349\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u3088\u3046\u306b\u6587\u8108\u3092\u8e0f\u307e\u3048\u305f\u89e3\u6790\u306b\u3088\u308a\u3001\u9867\u5ba2\u306e\u672c\u97f3\u3084\u30cb\u30e5\u30a2\u30f3\u30b9\u3092\u3088\u308a\u6b63\u78ba\u306b\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%A7%E6%84%9F%E6%83%85%E5%88%86%E6%9E%90%E3%82%92%E5%B0%8E%E5%85%A5%E3%81%99%E3%82%8B%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\"><\/span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u611f\u60c5\u5206\u6790\u3092\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E9%A1%A7%E5%AE%A2%E6%BA%80%E8%B6%B3%E5%BA%A6%E3%81%AE%E5%90%91%E4%B8%8A\"><\/span>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a<span 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href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/1373\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08CX\uff09<\/a>\u306e\u5411\u4e0a\u3092\u5b9f\u73fe\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%AA%E3%83%9A%E3%83%AC%E3%83%BC%E3%82%BF%E3%83%BC%E3%81%AE%E5%BF%9C%E5%AF%BE%E5%93%81%E8%B3%AA%E5%90%91%E4%B8%8A\"><\/span>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5fdc\u5bfe\u54c1\u8cea\u5411\u4e0a<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u611f\u60c5\u5206\u6790\u306f\u3001\u9867\u5ba2\u306e\u611f\u60c5\u5909\u5316\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u691c\u77e5\u3057\u3001\u6700\u9069\u306a\u5bfe\u5fdc\u3092\u4fc3\u3059 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class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%84%9F%E6%83%85%E5%88%86%E6%9E%90%E5%B0%8E%E5%85%A5%E6%99%82%E3%81%AB%E8%80%83%E6%85%AE%E3%81%99%E3%81%B9%E3%81%8D%E8%AA%B2%E9%A1%8C\"><\/span>\u611f\u60c5\u5206\u6790\u5c0e\u5165\u6642\u306b\u8003\u616e\u3059\u3079\u304d\u8ab2\u984c<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%84%E3%83%BC%E3%83%AB%E5%B0%8E%E5%85%A5%E6%99%82%E3%81%AE%E3%82%B3%E3%82%B9%E3%83%88%E3%81%A8%E9%81%8B%E7%94%A8%E8%B2%A0%E6%8B%85\"><\/span>\u30c4\u30fc\u30eb\u5c0e\u5165\u6642\u306e\u30b3\u30b9\u30c8\u3068\u904b\u7528\u8ca0\u62c5<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u611f\u60c5\u5206\u6790\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b\u969b\u3001\u521d\u671f\u30b3\u30b9\u30c8\u3060\u3051\u3067\u306a\u304f\u3001\u904b\u7528\u306b\u5fc5\u8981\u306a\u30ea\u30bd\u30fc\u30b9\u3082\u91cd\u8981\u306a\u8ab2\u984c\u3067\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u521d\u671f\u30b3\u30b9\u30c8\u306e\u8ca0\u62c5<\/strong><\/h4>\n\n\n\n<p>\u9ad8\u5ea6\u306a\u611f\u60c5\u5206\u6790\u30c4\u30fc\u30eb\u306f\u3001AI\u6280\u8853\u3092\u6d3b\u7528\u3057\u3066\u3044\u308b\u3053\u3068\u304c\u591a\u304f\u3001\u305d\u306e\u5206\u5c0e\u5165\u30b3\u30b9\u30c8\u304c\u9ad8\u984d\u306b\u306a\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u7279\u306b\u5c0f\u898f\u6a21\u306a\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001\u5c0e\u5165\u306b\u8e8a\u8e87\u3059\u308b\u30b1\u30fc\u30b9\u304c\u898b\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u904b\u7528\u9762\u3067\u306e\u8ab2\u984c<\/strong><\/h4>\n\n\n\n<p>\u30c4\u30fc\u30eb\u3092\u52b9\u679c\u7684\u306b\u6d3b\u7528\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3078\u306e\u6559\u80b2\u3084\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3001\u30b7\u30b9\u30c6\u30e0\u7ba1\u7406\u306e\u30ea\u30bd\u30fc\u30b9\u304c\u5fc5\u8981\u3067\u3059\u3002\u904b\u7528\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u7c21\u5358\u306b\u64cd\u4f5c\u3067\u304d\u308b\u30c4\u30fc\u30eb\u3092\u9078\u3073\u3001\u5c0e\u5165\u5f8c\u306e\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u3092\u78ba\u8a8d\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%AD%A3%E7%A2%BA%E6%80%A7%E3%82%92%E7%A2%BA%E4%BF%9D%E3%81%99%E3%82%8B%E3%83%87%E3%83%BC%E3%82%BF%E3%81%AE%E8%B3%AA%E3%81%A8%E9%87%8F\"><\/span>\u6b63\u78ba\u6027\u3092\u78ba\u4fdd\u3059\u308b\u30c7\u30fc\u30bf\u306e\u8cea\u3068\u91cf<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u611f\u60c5\u5206\u6790\u306e\u7cbe\u5ea6\u306f\u3001\u5165\u529b\u30c7\u30fc\u30bf\u306e\u8cea\u306b\u5927\u304d\u304f\u4f9d\u5b58\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u5341\u5206\u306a\u30c7\u30fc\u30bf\u91cf\u306e\u78ba\u4fdd<\/strong><\/h4>\n\n\n\n<p>\u611f\u60c5\u5206\u6790\u306e\u30e2\u30c7\u30eb\u3092\u9069\u5207\u306b\u904b\u7528\u3059\u308b\u306b\u306f\u3001\u5341\u5206\u306a\u91cf\u306e\u9867\u5ba2\u30c7\u30fc\u30bf\u304c\u5fc5\u8981\u3067\u3059\u3002\u7279\u306b\u97f3\u58f0\u30c7\u30fc\u30bf\u306e\u5834\u5408\u3001\u65b9\u8a00\u3084\u8a71\u8005\u306e\u30a2\u30af\u30bb\u30f3\u30c8\u306e\u9055\u3044\u3082\u8003\u616e\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u30c7\u30fc\u30bf\u306e\u591a\u69d8\u6027\u3068\u504f\u308a\u306e\u6392\u9664<\/strong><\/h4>\n\n\n\n<p>\u5206\u6790\u7d50\u679c\u304c\u504f\u3089\u306a\u3044\u3088\u3046\u3001\u591a\u69d8\u306a\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u96c6\u3081\u308b\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002\u4e00\u90e8\u306e\u9867\u5ba2\u5c64\u306b\u504f\u3063\u305f\u30c7\u30fc\u30bf\u3067\u306f\u3001\u8aa4\u3063\u305f\u7d50\u8ad6\u3092\u5c0e\u304d\u51fa\u3059\u30ea\u30b9\u30af\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%B0%8E%E5%85%A5%E5%BE%8C%E3%81%AE%E6%88%90%E6%9E%9C%E6%B8%AC%E5%AE%9A%E3%81%A8PDCA%E3%82%B5%E3%82%A4%E3%82%AF%E3%83%AB%E3%81%AE%E9%81%8B%E7%94%A8\"><\/span>\u5c0e\u5165\u5f8c\u306e\u6210\u679c\u6e2c\u5b9a\u3068PDCA\u30b5\u30a4\u30af\u30eb\u306e\u904b\u7528<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u611f\u60c5\u5206\u6790\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3057\u305f\u5f8c\u306f\u3001\u7d99\u7d9a\u7684\u306b\u52b9\u679c\u3092\u6e2c\u5b9a\u3057\u3001\u904b\u7528\u3092\u6539\u5584\u3057\u3066\u3044\u304f\u3053\u3068\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>KPI\u306e\u8a2d\u5b9a<\/strong><\/h4>\n\n\n\n<p>\u30c4\u30fc\u30eb\u5c0e\u5165\u306e\u76ee\u7684\u3092\u660e\u78ba\u5316\u3057\u3001<a href=\"https:\/\/callcenternavi.jp\/connenavi\/note\/5064\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u9867\u5ba2\u6e80\u8db3\u5ea6\uff08CS\u30b9\u30b3\u30a2\uff09<\/a>\u3084\u5fdc\u7b54\u6642\u9593\u306e\u77ed\u7e2e\u3068\u3044\u3063\u305f\u5177\u4f53\u7684\u306aKPI\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001\u6210\u679c\u3092\u6b63\u78ba\u306b\u628a\u63e1\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>PDCA\u30b5\u30a4\u30af\u30eb\u306e\u6d3b\u7528<\/strong><\/h4>\n\n\n\n<p>\u611f\u60c5\u5206\u6790\u306e\u7d50\u679c\u3092\u3082\u3068\u306b\u3001\u5bfe\u5fdc\u30d7\u30ed\u30bb\u30b9\u3084\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u6559\u80b2\u3092\u5b9a\u671f\u7684\u306b\u898b\u76f4\u3059\u3053\u3068\u3067\u3001\u52b9\u679c\u3092\u6700\u5927\u5316\u3067\u304d\u307e\u3059\u3002<strong>\u30c4\u30fc\u30eb\u5c0e\u5165\u306f\u30b4\u30fc\u30eb\u3067\u306f\u306a\u304f\u3001\u696d\u52d9\u6539\u5584\u306e\u305f\u3081\u306e\u4e00\u74b0\u3067\u3042\u308b\u3053\u3068\u3092\u610f\u8b58\u3057\u307e\u3057\u3087\u3046\u3002<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%84%9F%E6%83%85%E5%88%86%E6%9E%90%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6%E3%81%AE%E3%81%BE%E3%81%A8%E3%82%81\"><\/span>\u611f\u60c5\u5206\u6790\u306b\u3064\u3044\u3066\u306e\u307e\u3068\u3081<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001\u611f\u60c5\u5206\u6790\u306e\u57fa\u672c\u7684\u306a\u5b9a\u7fa9\u3084\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u6ce8\u76ee\u3055\u308c\u308b\u80cc\u666f\u3001\u4ed5\u7d44\u307f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u6d3b\u7528\u30e1\u30ea\u30c3\u30c8\u3001\u3055\u3089\u306b\u5c0e\u5165\u6642\u306e\u6ce8\u610f\u70b9\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u611f\u60c5\u5206\u6790\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3044\u3066\u9867\u5ba2\u306e\u611f\u60c5\u3092\u628a\u63e1\u3057\u3001\u5fdc\u5bfe\u306e\u8cea\u3092\u5411\u4e0a\u3055\u305b\u308b\u91cd\u8981\u306a\u6280\u8853\u3067\u3059\u3002\u97f3\u58f0\u306e\u30c8\u30fc\u30f3\u3084\u8a71\u3059\u901f\u5ea6\u3001\u30c6\u30ad\u30b9\u30c8\u306e\u6587\u8108\u306a\u3069\u3092\u5206\u6790\u3057\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u9867\u5ba2\u306e\u611f\u60c5\u3092\u6349\u3048\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3084\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u306e\u52b9\u7387\u5316\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001AI\u6280\u8853\u306e\u9032\u5316\u306b\u3088\u308a\u3001\u30c7\u30fc\u30bf\u6d3b\u7528\u306e\u5e45\u304c\u5e83\u304c\u308a\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\u5bfe\u7b56\u306e\u5f37\u5316\u306b\u3082\u5bc4\u4e0e\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4e00\u65b9\u3067\u3001\u5c0e\u5165\u306b\u306f\u30b3\u30b9\u30c8\u3084\u904b\u7528\u8ca0\u62c5\u3001\u30c7\u30fc\u30bf\u306e\u8cea\u3068\u91cf\u306e\u78ba\u4fdd\u3001\u6210\u679c\u6e2c\u5b9a\u306a\u3069\u306e\u8ab2\u984c\u3082\u5b58\u5728\u3057\u307e\u3059\u3002\u9069\u5207\u306a\u30c4\u30fc\u30eb\u9078\u5b9a\u3068PDCA\u30b5\u30a4\u30af\u30eb\u306e\u904b\u7528\u3092\u884c\u3046\u3053\u3068\u3067\u3001\u611f\u60c5\u5206\u6790\u306e\u52b9\u679c\u3092\u6700\u5927\u5316\u3057\u3001\u3088\u308a\u826f\u3044\u9867\u5ba2\u5bfe\u5fdc\u3092\u5b9f\u73fe\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<div class=\"cta_area\">  <p class=\"cta_ttl\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u55b6\u8ab2\u984c\u3092\u304a\u6301\u3061\u306e\u3054\u62c5\u5f53\u8005\u69d8\u3078<\/p>  <p class=\"cta_text\">\u300c\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u7528\u304c\u306a\u304b\u306a\u304b\u3046\u307e\u304f\u3044\u304b\u306a\u3044\u300d\u300c\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u305f\u3044\u300d\u300c\u751f\u7523\u6027\u3092\u9ad8\u3081\u305f\u3044\u300d\u3068\u304a\u60a9\u307f\u306e\u3054\u62c5\u5f53\u8005\u69d8\u3001\u307e\u305a\u306f\u304a\u6c17\u8efd\u306b\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\u306b\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5c02\u9580\u7279\u531625\u5e74\u4ee5\u4e0a\u3001\u5b9f\u7e3e\u591a\u6570\u306e\u30a6\u30a3\u30eb\u30aa\u30d6\u30fb\u30ef\u30fc\u30af\u304c\u3001\u304a\u5ba2\u69d8\u306e\u904b\u55b6\u8ab2\u984c\u306b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u305f\u3054\u63d0\u6848\u3092\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u307e\u3059\u3002\u307e\u305a\u306f\u4e0b\u8a18\u3088\u308a\u5f0a\u793e\u30b5\u30fc\u30d3\u30b9\u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<\/p>\n  <p class=\"cta_btn\">\n    <a href=\"https:\/\/willof-work.co.jp\/corp\/service\/officework\/?utm_source=connenavi&#038;utm_medium=button&#038;utm_campaign=coservice&#038;utm_term=5182_2\" target=\"_blank\" rel=\"noopener\">WILLOF\u306e\u30b5\u30fc\u30d3\u30b9\u306f\u3053\u3061<\/a>\n  <\/p>\n<\/div>\n","protected":false},"featured_media":5239,"parent":0,"template":"","news_cat":[73,8,10,12,14],"news_genre":[],"writer":[59,15],"banner":[],"class_list":["post-5182","news","type-news","status-publish","has-post-thumbnail","hentry","news_cat-ai-utilization","news_cat-system-introduction","news_cat-quality-improvement","news_cat-improving-employee-satisfaction","news_cat-improving-customer-satisfaction","writer-uehara","writer-hirai"],"acf":[],"_links":{"self":[{"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/news\/5182","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/types\/news"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/media\/5239"}],"wp:attachment":[{"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/media?parent=5182"}],"wp:term":[{"taxonomy":"news_cat","embeddable":true,"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/news_cat?post=5182"},{"taxonomy":"news_genre","embeddable":true,"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/news_genre?post=5182"},{"taxonomy":"writer","embeddable":true,"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/writer?post=5182"},{"taxonomy":"banner","embeddable":true,"href":"https:\/\/callcenternavi.jp\/connenavi\/wp-json\/wp\/v2\/banner?post=5182"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}